Hotel - Mercure Rostov-on-Don Center
Mercure Hotel Mercure Hotel

Mercure Rostov-on-Don Center

Our hotels AccorHotels
4.5/5 328 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • ROSTOV ON DON
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ASTON7 km / 4.35 mi DONSKOY TABAK8 km / 4.97 mi EVRODON83 km / 51.57 mi GLORIYA JEANS17 km / 10.56 mi ROSTSELMASH8 km / 4.97 mi
COCA-COLA HBC13 km / 8.08 mi EBPP3 km / 1.86 mi GAZPROMBANK2 km / 1.24 mi PEPSICO41 km / 25.48 mi SBERBANK7 km / 4.35 mi

Your meetings and events

Conference room measuring 37 m² (398 sq. ft), for up to 14 people and equipped with state-of-the-art equipment - perfect for meetings and discussions of all types. Can be set up to suit the event: "theater," "round table," "class," "T" and "U" layouts.Conference room measuring 32 m² (344 sq. ft), for up to 12 people and equipped with state-of-the-art equipment - perfect for meetings and discussions of all types. Can be set up to suit the event: "round table," "T" and "U" layouts.Conference room measuring 25 m² (269 sq. ft), for up to 10 people and equipped with state-of-the-art equipment - perfect for meetings and discussions of all types. Can be set up to suit the event: "round table," "T" and "U" layouts.

Mercure Rostov-on-Don Center Meeting Room 4 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ANDREY BAYKOV 37 m2 0 m 35 17 17 10 0
ELPIDIFOR PARAMONOV 60 m2 0 m 70 28 0 18 0
    • Videoconferencing
    • Day light
    • WiFi access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel has 89 specially designed rooms.The Mercure Rostov-on-Don hotel offers free WIFI, 3 conference rooms equipped with state-of-the-art video and audio-visual equipment, a restaurant combining traditional Russian cuisine with classic French dishes, and a fitness center.

  • 89 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 1,466 reviews

Our guest reviews for Mercure Rostov-on-Don Center

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 328 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Svyatoslav Business - 24/01/2018
« Modern, stylish and cosy hotel with very warm and friendly environment »

Mercure Rostov is undoubtedly one of the top hotels in Rostov region and one of the best among Mercures. The price range is on the middle level but value for money is outstanding!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Svyatoslav, We very much appreciate your warm comments regarding your stay at the Mercure Rostov On Don Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Sincerely, General Manager Natalia Kovalchuk

AccorHotels certified review
Marco Friends - 13/01/2018
« Almost perfect »

The only negative point is that the breakfast should be expanded in quantity and quality, for now it is just enough for a 4-star hotel. Staff very kind and that allowed us to stay in the room u pò more than the time limit for check-out. My room with two single beds was very spacious and clean as was the bathroom which was clean and quite large. Free natural and sparkling water, tea and coffee free of charge. Ceramic cups as well as glasses (not in plastic) are available Hotel very convenient to reach because it is located in the city center but with the possibility of parking nearby, we found a place right in front of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Marco G., We very much appreciate your comments regarding your stay at the Mercure Rostov On Don Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Sincerely, General Manager Natalia Kovalchuk

AccorHotels certified review
Karina Families - 12/01/2018
« Karina »

Everything was perfect. The only thing i would have improved is providing an option of a pillowtop mattress topper, as a bed was on a hard side.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karina, We very much appreciate your comments regarding your stay at the Mercure Rostov On Don Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. In our hotel we have got the extra mattress topper, we'd like to provide it for your next comfortable stay. Thank you for your kind feedback, and we hope to see you again soon! Sincerely, General Manager Natalia Kovalchuk

AccorHotels certified review
Farid Business - 15/12/2017

Satisfied with everything except one thing: permanent issues with points adding after stay in the your hotel particularly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Y., thank you very much for your comment and loyalty to our hotel! We are glad that you were satisfied with everything during stay. We are sorry for situation with points. We've added this note to your profile to check system regularly after check-out. Thank you for sharing your experience, and we are looking forward to see you again! Sincerely, General Manager Natalia Kovalchuk

AccorHotels certified review
Oksana V. Business - 07/12/2017
« Thank you for high quality service »

propmt and accurate feedback on the guests needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Vorotyntseva , Thank you for the great review of our hotel, especially about staff! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager Natalia Kovalchuk

AccorHotels certified review
Alexander Business - 21/11/2017

Always a pleasure to return to this charming and wonderful hotel. I have stayed at your hotel many times in the past, and always enjoy the helpfulness of the staff (I would like to give special thanks to Elena), and overall high quality of the experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Mercure Rostov On Don Center. Thank you for your loyalty to hotel! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Natalia Kovalchuk

AccorHotels certified review
Yuriy Business - 15/11/2017
« Yuriy »

More or less everything is OK during my last staying at Mercure Rostov on Don. Hospitality, room service, breakfast are OK. Only one remark: very inconvenient shower in the bathroom. To wash the head, you need to tilt, since the mixer is set up to the level of the breast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr I., We very much appreciate your comments regarding your stay at the Mercure Rostov On Don Center. It is always a pleasure to receive positive feedback. We are glad that you were satisfied with hospitality, room service, and breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to see you again! Kind regards, General Manager Natalia Kovalchuk

AccorHotels certified review
Dan Business - 17/10/2017
« Excellent »

Very good stay. I recommend to all visitors in Rostov. Very well received and all personnel was very kind and professional, attentive to the customers needs. I observed that all visitors were pleased to stay in this hotel, smiles were everywhere on the faces.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at Mercure Rostov-On-Don Center. It is always a pleasure to receive such a great feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope you had a successful visit to Rostov-on-Don and we look forward to welcome you back in the near future. Best regards, Natalia Kovalchuk General Manager

AccorHotels certified review
Jose L. C. Business - 26/09/2017

The stay overall was very pleasant and I definitely will come back again for my next visit in Rostov. Since the moment I get to hotel reception and the warm and nice welcome by the lady in charge of my check-in everything was pretty neat. Please praise her and reward her kind service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C. Fuentes, We very much appreciate your comments regarding your stay at Mercure Rostov-on-Don Center. It is always a pleasure to receive positive feedback. I will share your comments with our team and of course the reception agent who checked you in. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Best regards, Natalia Kovalchuk General Manager

AccorHotels certified review
Jim F. B. Business - 21/09/2017
« Excellent Hotel-Great Service »

Very well run hotel. The staff is very attentive and the value is very good in relation to the price. I have stayed at the Mercure Rostov three times over the last three years and the I have never been disappointed. A quick story illustrates the level of service. Our first time staying at the hotel we had a early morning flight and we would not have time for breakfast. The Hotel provided us with a bag lunch to hold us over until we had an opportunity to eat. I would highly recommend staying at the Mercure if you visit Rostov.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at Mercure Rostov-On-Don Center. It is always a pleasure to receive such a great feedback, especially from our regular guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Best regards, Natalia Kovalchuk General Manager

AccorHotels certified review
Daniel Business - 09/09/2017
« Nothing to be impressed abot »

Great reception and staff. No way your hotel is 4 stars. Look at your elevator carpet, it is fixed with scotch. Breakfast is really poor. Bread is not fresh and basically garbage. Internet is too slow. Air conditioning wasnt working in my room. I can tell you guys, 3 stars is really generous mark for your hotel. Only the staf is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for taking the time to tell us about your experience at Mercure Rostov-on-Don Center. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address and solve the problem. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Natalia Kovalchuk General Manager

AccorHotels certified review
Ilya Couples - 05/09/2017
« Good as usual »

Nothing new - good as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at Mercure Rostov-On-Don Center. It is always a pleasure to receive positive feedback, especially from our regular guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Best regards, Natalia Kovalchuk General Manager

AccorHotels certified review
Eric Business - 13/08/2017
« excellent service provided by local team »

the details such as ' different type of water ' and also preferred ' room' ... all is perfect , very detail and professional. enjoyed my experience in this hotel !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We very much appreciate your comments regarding your stay at Mercure Rostov-On-Don Center. It is always a pleasure to receive positive feedback, especially from our regular guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for such a great review and we look forward to welcome you back in the near future. Sincerely, Natalia Kovalchuk General Manager

AccorHotels certified review
Eugenie Business - 02/08/2017
« Perfect »

I liked everything, hospitality, guest service, cleaning, breakfast etc. Everything was vey nice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at Mercure Rostov-On-Don Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Natalia Kovalchuk General Manager

AccorHotels certified review
Marco Business - 16/07/2017
« Nice Hotel with good service »

business trip in Rostov on Don and overnight in that Hotel. It was very nice with a good service and good staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at Mercure Rostov On Don Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Best regards, Natalia Kovalchuk General Manager

AccorHotels certified review
Adrian M. Business - 14/07/2017
« THE PERFECT LOCATION »

Everything was as it should be: extremely friendly staff, clean and bright rooms, very good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Molagic, We very much appreciate your comments regarding your stay at Mercure Rostov On Don Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Best regards, Natalia Kovalchuk General Manager

AccorHotels certified review
Pattra S. Families - 08/07/2017
« Friendly environment, helpful service. »

I am so impress with your staff as they are serviceable. I had a problem on language barrier with an airline, but I got a kindly help from Mr. Vadim to deal with it.

AccorHotels certified review
Ekaterina Business - 19/06/2017
« Very cosy, friendly, tidy, comfortable and peaceful quiet »

The room was very comfortable, having everything needed at hand

AccorHotels certified review
Vladimir A. Business - 01/06/2017
« Very good hotel »

Great location, great personel.

TripAdvisor review
Business - 27/05/2017
« best in Rostov »

Best business hotel in Rostov. Super service from the staff and confort rooms. Nespresso mac in room is highly appreciated! It is my preferred business hotel in all Southern Russia Fed. I'll be back soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergioban, Thank you for staying in Mercure Rostov-on-Don Center and for sharing your experience. It is always a great pleasure to receive such a nice feedback. Looking forward to welcome you back soon in the near future. Best regards, Natalia Kovalchuk General Manager

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