Hotel - Mercure Rome West
Mercure Hotel Mercure Hotel

Mercure Rome West

3.5/5 1,360 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • ROMA FIUMICINO
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00-23:00
    • Opening hours : Week-end 7:00-23:00
  • Snack & beverage machine

Business services

  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Heated indoor pool, whirlpool, fitness, sauna, Turkish bath: closed on 12/25; reduced hours on 12/24, 12/31, 1/1. In July?August open at 14.00?20.30, closed on Mondays. No access for kids under 10 years.

Hotel location

Companies and event centres nearby

Company

ABBOTT5.7 km / 3.54 mi COMPAQ9.8 km / 6.09 mi ENI8.5 km / 5.28 mi FAO14 km / 8.7 mi GENERAL MOTORS8 km / 4.97 mi HEWLETT PACKARD7 km / 4.35 mi SIEMENS21 km / 13.05 mi
BRIDGESTONE9 km / 5.59 mi CONFINDUSTRIA8 km / 4.97 mi ESSO9 km / 5.59 mi FORD ITALIA9 km / 5.59 mi GOODYEAR18 km / 11.19 mi IBM4.8 km / 2.98 mi TPL TECHNIPETROL10 km / 6.21 mi

Your meetings and events

The elegant and versatile 21,500-sq. ft. (2,000-m²) Convention Center, with 15 meeting rooms with contemporary facilities, natural light and complimentary WIFI, can host meetings, banquets, conventions and events for up to 800 participants.The large, bright foyer and outside areas are perfect for coffee breaks, aperitifs, exhibitions and secretarial support.

Mercure Rome West Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AGRIPPINA 45 m2 2 m 30 15 18 18 20
DOMITILLA 46 m2 2 m 0 0 20 0 0
AURELIA 51 m2 2 m 30 15 18 18 20
LIVIA 51 m2 2 m 30 15 18 18 20
OTTAVIA 51 m2 2 m 30 15 18 18 20
TRAIANO 53 m2 2 m 30 18 18 18 20
CELIO 61 m2 2 m 30 20 18 18 20
PALATINO 61 m2 2 m 30 20 18 18 20
ESQUILINO 77 m2 2 m 60 22 22 27 40
AVENTINO 87 m2 2 m 60 22 22 27 40
CAPITOLINO 89 m2 2 m 60 22 22 27 40
ADRIANO 97 m2 2 m 60 25 30 28 40
MARCO AURELIO 97 m2 2 m 60 25 30 28 40
ROMOLO 209 m2 5 m 200 60 60 126 100
REMO 253 m2 5 m 200 60 60 126 100
SALA ROMOLO E REMO 396 m2 5 m 450 100 100 210 196
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 215 rooms
  • 12 rooms for people with reduced mobility
  • 26 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,572 reviews

Our guest reviews for
Mercure Rome West

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,360 reviews
Passport149641 Business - 23/08/2019 TripAdvisor review
« stop in roma »

good place in a residence aerea. good breakfast frech foods and good dinner as well. profesional staff. nice room and bigger. far from airport but airport shuttle available. recommand if your visited rome.

Muralidharan G. Families - 08/08/2019 AccorHotels review
« Sweet Stay »

Spacious Double Room, Excellent Free Shuttle Support to and from Fiumicino Airport and Eur Fermi Metro Station. All Staffs - Front Desk, House-Keeping, and the Shuttle Drivers - very helpful and courteous and friendly. High Quality of Sleep-in (stayed as a family of three Adults).

Our hotel has responded to the review
Our hotel has responded to the review

Dear MURALIDHARAN G., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Allan Families - 06/08/2019 AccorHotels review
« Outstanding room and breakfast. »

Really enjoyed the stay, can't fault the cleanliness, the helpfulness of the staff and choices for breakfast. The location is suburban which is a bonus as the transport is excellent. My only gripe is the opening times of the pool. The summer schedule is illogical. Everything about the hotel is very clearly 4 star but if you can't have a swim before 2pm, this is a real negative for clients who want to swim in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Allan w., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your suggestion about opening time of our spa center, I assure to take in consideration your opinion that for us very important. Sorry for this Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico VIsicchio

Petre Couples - 05/08/2019 AccorHotels review
« Very good hotel in the airport area »

Excellent option if you need to be close to the airport, considering the free shuttle that is provided. Rooms are very big and clean, but the bathroom is a bit over-dated. A phone is provided which is useful if you have a longer stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Petre Sorin C., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico VIsicchio

Anonymous Families - 01/08/2019 AccorHotels review

Need to improve the service level

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ira O., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive your feedback. I assure you all our effort to improve our attention about the points that have you reported. Thank you again for sharing your experience, and we hope your next visit will be as pleasant more the previous one. Sincerely, General Manager Domenico Visicchio

P. Families - 30/07/2019 AccorHotels review
« One night close to Fiumicino »

Everything fine. Only limitation the breakfast after 7, too late to catch the flight.

Our hotel has responded to the review
Our hotel has responded to the review

Gentile Signor Maltese P., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso il Mercure Roma West. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. A riguardo l'orario della nostra colazione apre tutti i giorni alle 6,30 tranne nei week end che apre alle 7,00. Comunque prendiamo buona nota del suo suggerimento e Le assicuro che faremo di tutto per migliorare questo punto. In attesa di accoglierla nuovamente, Le porgiamo cordiali saluti. General Manager Domenico Visicchio

Anonymous Families - 28/07/2019 AccorHotels review
« Free shuttle didn’t pan out for us. »

The hotel was nice, clean and comfortable. Unfortunately, the “free” shuttle wasn’t free for us. We spent 145 euros on shuttle to and from the hotel because our flight was earlier than the first shuttle run, had I known that I wouldn’t have booked at the airport Hilton. That being said, the bar had the best Aperol Spritz I have ever had. Service was nice and professional, but quite slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Meghan D., Thank you for taking the time to tell us about your experience at the Mercure Roma West. Thank you for to have appreciated our Hotel and Services and I am very sorry that the timetable of our free shuttle bus did not meet your expectations; please allow me to express my sincerest apologies and I assure you to improve this timetable. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Domenico Visicchio

Scholla B. Families - 22/07/2019 AccorHotels review
« Pleasant stay »

Very friendly staff who are ready to assist with any problem you have! The shuttle service has been do helpful as the hotel is in the outskirts of Rome where public transport is awful !

Our hotel has responded to the review
Our hotel has responded to the review

Dear SCHOLLA G. B., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Anonymous Families - 15/07/2019 AccorHotels review
« Satisfactory »

One night stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIELE C., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Adrian C. Friends - 12/07/2019 AccorHotels review
« Nice »

I had a very nice experience on Mercure Rome West. The staff was amazing , very professional. Thumps up for the bartender, Restaurant Supervisor , Driver and the lady on the reception ( Alessandra i think). Special thanks for these people who made my trip to Rome very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr, Adrian C., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Kanwardeep S. S. Business - 10/07/2019 AccorHotels review
« AC was terrible »

The stay was plesant but the AC of the room was teribble

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kanwardeep S., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback.I'm sorry for the AC system, I assure all mw effort to improve where is in my possibility Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Jonas Couples - 03/07/2019 AccorHotels review
« Was ok »

We choose the hotel for the location and free parking. Room size was big and air-conditioning as working good. Housekeeping was always smilong and saying hello when we were in the hallway. However the following points made us doubt if this was really an Accor hotel following the heartist way: - bar was talking 20minutes before taking our drink order, the preparing took another 15 min as they were still talking and they ended up giving 1 wrong drink; - i got confirmed by the reservations department that for my boyfriends birthday the hotel would prepare a cake and she would need the payment at check-in or cc details. Eventually in his birthday when we came back from cinnecita nothing was in the room. Not even a birthday card!!! - front desk is writing cc details on the back of the receipt. No permission was asked nor do I think it is pci-dss approved. - i send an e-mail to the front desk for the e-mail of the front office manager to tell my experience in a constructive way and to give dven a document we use in our hotel to lift up guest experience. Up until know the info e-mail adress of the hotel has not responded to my e-mail. How is that possible more than 72hours ago? Most sadly of all is that the hotel was aware that we had someone’s birthday during our stay and did not do anything of of themselves only when I pay for it (which I was ready to do), and not follows it promise on e-mail. I felt no single heartist way in the hotel at all, sadly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jonas b., thank you very much for your time and I'm sorry for the misunderstanding about the cake. I read the mailing correspondence with my booking office, and I'm certainly sure that there was a misunderstanding. Anyway please accept my sincerly apologies. But I'm very sorry that even with a colleague we have to write on trustyou, no problem for me, I thank you for being our guest and sorry if we did not live up to your expectations. I'm sure we will improve. I'm sure we will improve. Thank you for leaving us your impression. Sincerely, General Manager Domenico VIsicchio

Pietro B. Families - 25/06/2019 AccorHotels review
« excellent value for money at Rome's doorstep »

Large room, huge bathroom. Excellent bed materials. The "free" mobile phone is a good idea although we didn't use it. Decor a bit dated perhaps, but not overly so. Very good variety and quality at breakfast. Only issue: it wasn't possible to charge a bar order to the room, no idea why, and that was at the time a minor inconvenience. Also, spa hours should be extended, at least in the evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Pietro b., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your suggestion about the Spa that are for us very important. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Leone P. Solo - 24/06/2019 AccorHotels review
« Delightful Stay »

Good Day, My stay at Mercure Roma West was most pleseant!! Marianna (if I remember correctly - or a name similar) assisted me with my check in and was most friendly and helpful. The only person which were not friendly at all was the Shuttle Transfer Driver - which could not even smile or put in any effort to even make a conversation. He did not say a single word all the way from the airport to the hotel - felt as he was doing me a massive favour to have collected me - which was most unpleasant. Have a great day and thank you for a lovely day. Leone

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leone P., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm very sorry about our driver's behavior, I assure all my effort to correct and improve this point. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Anonymous Couples - 23/06/2019 AccorHotels review
« Superb large room in a classic hotel located ideally between Rome and Fiumicino. »

Beautiful room, lovely restaurant and friendly, helpful staff. Our only concern was lack of clarity on the website about transfer from the airport to the hotel. I was informed that I needed to do this one week before but this was not apparent on the website. The alternative transfer I then had to arrange cost me $AUS 59.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stewart D., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About the specification of our free shuttle service I assure that is clearly reported on our website, but I assure all my effort to specify and better again this information. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Rs Families - 23/06/2019 AccorHotels review
« Great »

The staff were very helpful and room was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAMESHA S., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

R. M. Couples - 19/06/2019 AccorHotels review
« Friendly&courteous to name one,Marianna she's accomodating »

To begin with,the front desk staff especially Marianna is so accomodating,the wellness place is excellent,about the rooms one time we check in the faucet in wc is not clean but most of our stay is very good,keep up the good work,and see u soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear m. r., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry for the inconvenience in the bathroom, I assure you that I will take all the measure necessary to improve our controls. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Brett G. Couples - 12/06/2019 AccorHotels review
« Mr »

Hotel services were good, but airport pickup did not arrive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRETT G., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm sorry for the mistake of our Pick-up service from the airport. I ensure my engagement to check what's happened and improve our attention and our information. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Adrian Couples - 12/06/2019 AccorHotels review
« Relaxing »

Ticked all the boxes at the time

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN G., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico VIsicchio

Anonymous Solo - 25/05/2019 AccorHotels review

Positiva

Our hotel has responded to the review
Our hotel has responded to the review

Gentile Signor C., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso il Mercure Roma West. E’ con grande piacere che riceviamo i suoi complimenti che non mancheremo di condividere con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale. In attesa di accoglierla nuovamente, Le porgiamo cordiali saluti. General Manager Domenico Visicchio

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