Hotel - Grand Mercure Jakarta Harmoni
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Jakarta Harmoni

4.5/5 1,552 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

ADHIKARYA5 km / 3.11 mi BNI TRAINING CENTRE3 km / 1.86 mi DEPHAN5 km / 3.11 mi DINAS PARIWISATA5 km / 3.11 mi KEMENKO KESRA5 km / 3.11 mi MAHKAMAH AGUNG7 km / 4.35 mi PT INDOSAT3 km / 1.86 mi US EMBASSY7 km / 4.35 mi
BANK INDONESIA3 km / 1.86 mi BRI TOWER3 km / 1.86 mi DEPHUB3 km / 1.86 mi GAJAH TUNGGAL1 km / 0.62 mi LION AIR1 km / 0.62 mi PERTAMINA3 km / 1.86 mi UOB BUANA BANK2 km / 1.24 mi

Exhibition and convention centre

JAKARTA INT'L EXPO7.4 km / 4.6 mi

Your meetings and events

Grand Mercure Jakarta Harmoni Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SAPPHIRE 28 m2 3 m 24 15 10 15 30
DIAMOND 1 42 m2 3 m 30 15 12 18 30
DIAMOND 2 42 m2 3 m 30 15 12 18 30
DIAMOND 3 42 m2 3 m 30 15 12 18 30
DIAMOND 4 42 m2 3 m 30 15 12 18 30
AMETHYST 56 m2 3 m 40 20 24 20 0
JADE 1 56 m2 3 m 30 18 16 20 30
JADE 2 56 m2 3 m 30 18 16 20 30
JADE 3 56 m2 3 m 30 18 16 20 30
CORAL 90 m2 3 m 100 35 24 50 50
EMERALD 90 m2 3 m 100 35 24 50 80
OPAL 90 m2 3 m 100 35 24 50 80
RUBY 98 m2 3 m 100 35 28 60 80
TOPAZ 98 m2 3 m 100 35 28 60 80
JADE 168 m2 3 m 150 44 40 70 100
CITY GRAND BALLROOM 936 m2 7 m 700 150 160 400 550
    • Videoconferencing
    • Podium
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 483 rooms
  • 290 non-smoking rooms
  • 5 family rooms
  • 13 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating 5,412 reviews

Our guest reviews for
Grand Mercure Jakarta Harmoni

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,552 reviews
Karen Solo - 08/11/2019 Confirmed reviews AccorHotels
« Great service »

Nice hotel Room was clean and tidy Great staff and helpful Breakfast are fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen O., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

I. Business - 08/11/2019 Confirmed reviews AccorHotels
« Nice view room »

Nice view room Staff were helpful and friendly Location are easy to reach

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shin I., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Mohd Business - 07/11/2019 Confirmed reviews AccorHotels
« Good overall »

Nice view room Staffs were helpful and friendly Location are easy to find

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohd Hasmikhan I., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

B. Solo - 05/11/2019 Confirmed reviews AccorHotels
« Excellence service »

Nice food Staffs were helpful and friendly Great location Room with view

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad B., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Great Solo - 05/11/2019 Confirmed reviews AccorHotels
« Great location »

Location are great easy to reach Nice staffs and helpful Breakfast are tasty and various

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yunyao W., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Mohamed Business - 05/11/2019 Confirmed reviews AccorHotels
« W.O.W »

I'd like to say thanks to the teams My room are super clean,nice and tidy Breakfast are various Nice talented staffs Checkin was smooth Bellboy are helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohd Bakri S., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

B. Business - 05/11/2019 Confirmed reviews AccorHotels
« Cool overall »

Staffs were friendly nice and helpful Room was clean and tidy Nice view too Breakfast nice and tasty Location easy to find

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christina B., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

J. Business - 04/11/2019 Confirmed reviews AccorHotels
« Good »

Nice view room Various breakfast Bar & lounge are cozy Great location Staffs were talented and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. Jupriadi, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Friends getaway - 02/11/2019 TripAdvisor review
« Comfortable Stay »

Room is nice and clean. Housekeeping staff even do a night turndown service for me. The reception staff are also very friendly and accommodating. Location is very good. Just opposite the hotel, there is a mall with a big supermarket. As a frequent traveler and Platinum member, I am just disappointed that there is no executive lounge in the hotel (unlike any other Grand Mercure all over the world) and the welcome drink serve is only coffee, tea or juice (not even the freshly blend ones). The worst thing is there is a skylounge and I see people smoking in the airconditioned place (didn't the Indonesian law stated no smoking in all public place). There is supposed to be a movie screening (The lion King) but it didn't happen. I was even told to buy alcoholic drink if I want to sing karaoke (very bad practice, how about muslim customers). I do certainly hope the hotel management can go something about it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Gerald P, Greetings from Grand Mercure Jakarta Harmoni and thank you very much for sharing your feedback through TripAdvisor. First of all, we thank you for choosing Grand Mercure Jakarta Harmoni as your place to stay during your recent visit to Jakarta. I want to express my sincere apologies for your experience and thank you for bringing this to our attention. In addition, allow us to update you that we will investigated further your issue with the Department concerned. On behalf of staff & management Grand Mercure Jakarta Harmoni, please kindly accept our sincere apologies for this incident & inconvenience caused. Best Regards, Djulkarnain General Manager

Swissteddy1968 Business - 29/10/2019 TripAdvisor review
« Grand Mercure not so Grand »

Room was good and spacious. Breakfast Buffet was far away to be a Grand experience. Many dishes were empty, slow staff for refilling. very limited selection if you are not an Asian national. Service at the bar slow and disappointing refusing us drinks because of a problem in the deposit amount done at check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Swissteddy1968, Greetings from Grand Mercure Jakarta Harmoni and thank you very much for sharing your feedback through TripAdvisor, I wish to express my sincere apologies for your experience and thank you for bringing this to my attention. I hope that you will give me the opportunity to show you that we can offer you an unforgettable experience during your next stay with us. In addition we are all looking forward to welcome you back to the Grand Mercure Jakarta Harmoni, meanwhile my team and I wish you a relaxing week ahead! Best Regards, Djulkarnain General Manager

Michael M. Solo - 28/10/2019 Confirmed reviews AccorHotels
« Facilities very good and all staff are lovely. »

I had no problems. Front door staff very friendly, front desk staff lovely and room staff friendly and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael M., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Solo travel - 28/10/2019 TripAdvisor review
« Nothing is to hard for the staff »

Room and services were as expected which was excellent, all the staff from the concierge to housekeeping were willing to do what they could to ensure my stay was nothing else but excellent Will stay again in Grand Mercure Harmony without any hesitation in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OnAir42295290297, I appreciate the time you have taken to write this gracious review for Grand Mercure Jakarta Harmoni during your stay with us. It is a real pleasure to read that you are very satisfied with your stay and the service level of our associates has highly contributed to your satisfaction, as it is our aim to always provide an exceptional experience for every customer, therefore your feedback is very important for us. We are looking forward to welcoming you back in the near future. Best Regards, Djulkarnain General Manager

Andry C. T. Families - 25/10/2019 Confirmed reviews AccorHotels
« Very great »

Clean room, kind crew

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andry C., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Mohamad K. A. L. Friends - 22/10/2019 Confirmed reviews AccorHotels
« Excellent bedding...comfortable for sound sleeping »

We love the live music on level 5

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.Kamal L., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Jeff Business - 22/10/2019 Confirmed reviews AccorHotels
« Very good »

Location was good, staff were helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffry Z., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Maged Business - 21/10/2019 Confirmed reviews AccorHotels
« Good food nice staffs »

Staffs were friendly and helpful Good ambience Cozy place to smoking at level 2 Various breakfast menus Easy access or location with street nearby Close to central Jakarta

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

T. Business - 20/10/2019 Confirmed reviews AccorHotels
« Nice view room »

Great location,easy access Nice view room Various breakfast Staffs were friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chong T., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

A K. Y. Business - 19/10/2019 Confirmed reviews AccorHotels
« Fast check in and efficient check out »

The one and only hotel to stay in Jakarta Room was spacious and very comfortable. Fast wifi and the staff at the front very warm and welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A Keun y., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Edi I. Solo - 19/10/2019 Confirmed reviews AccorHotels
« Nice view staff »

Great nice view room Staffs were friendly and helpful Location are easy to find

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edi I., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Adi Business - 19/10/2019 Confirmed reviews AccorHotels
« Easy access »

Location easy to reach from airport 45min Staffs were nice and talented Various breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adi H., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

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