Hotel - Grand Mercure Jakarta Harmoni
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Jakarta Harmoni

Our hotels AccorHotels
4.0/5 1,108 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SOEKARNO HATTA
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre  (Nearby)
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 16 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ADHIKARYA5 km / 3.11 mi BNI TRAINING CENTRE3 km / 1.86 mi DEPHAN5 km / 3.11 mi DINAS PARIWISATA5 km / 3.11 mi KEMENKO KESRA5 km / 3.11 mi MAHKAMAH AGUNG7 km / 4.35 mi PT INDOSAT3 km / 1.86 mi US EMBASSY7 km / 4.35 mi
BANK INDONESIA3 km / 1.86 mi BRI TOWER3 km / 1.86 mi DEPHUB3 km / 1.86 mi GAJAH TUNGGAL1 km / 0.62 mi LION AIR1 km / 0.62 mi PERTAMINA3 km / 1.86 mi UOB BUANA BANK2 km / 1.24 mi

Exhibition and convention centre

JAKARTA INT'L EXPO7.4 km / 4.6 mi

Your meetings and events

Grand Mercure Jakarta Harmoni Meeting Room 6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CITY GRAND BALLROOM 936 m2 7 m 700 150 160 400 550
AMETHYST 56 m2 3 m 40 20 24 20 0
CORAL 90 m2 3 m 100 35 24 50 50
DIAMOND 1 42 m2 3 m 30 15 12 18 30
DIAMOND 2 42 m2 3 m 30 15 12 18 30
DIAMOND 3 42 m2 3 m 30 15 12 18 30
DIAMOND 4 42 m2 3 m 30 15 12 18 30
EMERALD 90 m2 3 m 100 35 24 50 80
JADE 168 m2 3 m 150 44 40 70 100
JADE 1 56 m2 3 m 30 18 16 20 30
JADE 2 56 m2 3 m 30 18 16 20 30
JADE 3 56 m2 3 m 30 18 16 20 30
OPAL 90 m2 3 m 100 35 24 50 80
RUBY 98 m2 3 m 100 35 28 60 80
SAPPHIRE 28 m2 3 m 24 15 10 15 30
TOPAZ 98 m2 3 m 100 35 28 60 80
    • Videoconferencing
    • Podium
    • WiFi access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 483 rooms
  • 290 non-smoking rooms
  • 5 family rooms
  • 13 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating Based on 4,086 reviews

Our guest reviews for Grand Mercure Jakarta Harmoni

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,108 reviews
AccorHotels certified review
Doddy F. Families - 16/06/2018
« Nice place »

Nice place for family gathering. Big room with a spacious room. Family room was so nice for our fakily holiday. Support by a strength internet connection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. Doddy F., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Lutfi F. Families - 16/06/2018
« Unbelievable excellent service »

Unbelievable excellent service. Warm servicenya and friendly. Good job

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lutfi F., SE, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Uk D. Business - 11/06/2018
« Short Business Stay in Modern Hotel »

I found the hotel very welcoming and the rooms were modern and stylish. There were only a couple of points that I need to mention which was there was no hot water on my first night and there was a lot of traffic noise outside my room.

AccorHotels certified review
Melia Friends - 06/06/2018
« Satisfied »

Receptionist less friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Friska E., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Jovial Business - 06/06/2018
« stay with heart »

wonderful stay for bussiness trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jovial M., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Raymond Business - 04/06/2018
« Good hotel in strategic place »

Strategic location in Jakarta with simple check in and checkout. Nice services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Raymond L., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Assistant Front Office Manager

AccorHotels certified review
Rahma Business - 02/06/2018
« Feel home »

The hotel room really cozy, so quiet so I can focus working on my laptop like I did in my home. The hotel's worker also nice, the food on restaurant has many varian and most of was good enough

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Julia R., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Assistant Front Office Manager

AccorHotels certified review
H M. Business - 02/06/2018
« Comfortable, good value, a little remote »

ok, staff helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Heneagejohnathon M., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Assistant Front Office Manager

AccorHotels certified review
Theresia Solo - 02/06/2018
« good hotel but not feel welcome at all »

as a silver member, it was totally different experience with my stay at other accor hotels- even the one with lower stars. I didnt feel welcome at all. I stayed there in my birthday. there wasn't any welcome messages and or any 'silver members' treatment from the FO staffs at all. I also found that their spa was men health spa - this is totally ridiculous for a 5 stars hotel - Thanks God I saw the sign on the elevator - did some google check with keywords 'Grand Mercure Harmoni spa' and yeah, it is that kind of spa. If I may compare, Ibis Bencoolen in Singapore as a 3 stars has much better services and when I stayed there I really treated differently when I was a silver member and when I was just regular member. In here, I asked for late check out until 2 pm - the FO reminded me that they will charge me if I check out after that. Ok, for this reminder thing I'll let it go but at the other hotels there wasn't any reminder like that. In Ibis Bencoolen, they even offer me that option, they said I entitle for it as silver members. In this hotel, the FO even called me on 12pm sharp and asked if I want to check out now or extend my room. So what's the point of my late check out request when checked in. luckily, they have spacious and clean room, quite good room insulation, and various choices of breakfast buffet menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Theresia K., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Assistant Front Office Manager

AccorHotels certified review
Aziz C. A. Business - 01/06/2018
« Customer satisfaction was really the priority »

Internet was horrible, I asked the reception in the middle of the night and they give me mobile modem during my duration in order to Support me. That was a huge plus. The room and services was good however sink was full of water probably water drainage. I asked but still not fixed. That was a minus. I am managing tenders through the globe and traveling a lot. Been in Indonesia (Bandung, Gita in,Bali etc...) 4 times before. In overall I can stay in Grand Mercury Harmoni for the next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Assistant Front Office Manager

AccorHotels certified review
Anonymous Business - 31/05/2018
« Excellent service »

Everything was excellent

AccorHotels certified review
Ng Y. Business - 30/05/2018
« The overall experience is great. »

Would recommend that the toilet be fixed with more hooks to hang clothes while in the bath. Also that there be more hangers provided in the room. Overall experience is good on service staff. However, at breakfast times, it is extremely crowded . Perhaps a more simple continental breakfast could be served at another area for hotel guest who are in a rush.

AccorHotels certified review
Febri Business - 30/05/2018
« Nice stay »

Overall is good, strategic location, good room, speed of wifi, variety of breakfast, and professional staff. Surely will comeback again.

AccorHotels certified review
Rini, M. Business - 28/05/2018
« M. »

Lovely. All staff very helpful, humble, process check in and check out so fast. I'll come back to this hotel next time

AccorHotels certified review
T. Business - 28/05/2018
« Satisfied »

It's good and I stayed here every time in my business trip. The staff were friendly and rooms were comfortable.

AccorHotels certified review
Hanafi P. Families - 27/05/2018

Wonderful stay and wonderful service. All location of Hotel was strategic and cover by a strong internet. WOW... raelly wonderful

AccorHotels certified review
Risnuryanti Business - 26/05/2018
« Wonderful hotel and great services »

My friend and I stayed at this wonderful hotel for a couple days on May for bussines trip. The check in was smooth, everybody in the reception area were so friendly and helpful. The breakfast at Harmoni restaurant were super good. They have everything especially variant Indonesia food menu I love The most and the quality of the food are excellent. The staffs at the restaurant were super friendly and helpful. Nothing were too much trouble for them. Overall The services are good and The facilities are clean and very comfortable. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu N., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Assistant Front Office Manager

AccorHotels certified review
David Business - 26/05/2018
« Good and comfortable stay »

Was upgraded. Clean and comfortable room. Good service and food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chee Kong L., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Assistant Front Office Manager

AccorHotels certified review
Saihul A. Friends - 24/05/2018

Easy check in process. Food also good and room was so clean and neat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Saihul A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Assistant Front Office Manager

AccorHotels certified review
Anonymous Friends - 24/05/2018
« Nice location »

I'm having a great stay. Location is near to street food so you don't have to go far away if looking a cheap food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Islam H., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Assistant Front Office Manager

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