Hotel - Mercure Poitiers Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Poitiers Centre Hotel

4.5/5 2,443 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h30
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

Contemporary room that is furnished and fitted with the latest technology.

Mercure Poitiers Centre Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LES ARCHIVES 35 m2 2 m 19 15 15 18 0

Our rooms

  • 50 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 2,443 reviews

Our guest reviews for
Mercure Poitiers Centre Hotel

100% genuine reviews from our guests

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Dick D. L. Business - 04/11/2019 Confirmed reviews AccorHotels
« Very nice and unusual setting, excellent restaurant »

On the whole very good indeed but I think it should be made clear when booking this is not a good setting for guests in wheelchairs or other mobility problems.

Kieran W. L. Business - 10/10/2019 Confirmed reviews AccorHotels
« Nice »

The know Mercure standard spiced up with a beautiful building.

Joseph Couples - 06/10/2019 Confirmed reviews AccorHotels
« A great example of French charm and service »

All the staff were helpful, especially the reception and restaurant staff. The traditional decor was very stylish but some updating is required.

Anonymous A. M. Couples - 30/09/2019 Confirmed reviews AccorHotels
« high score thanks to attentive personnel »

Happy with: - upgrade granted - nespresso coffee - size room - location - bed - TV - shower - safe - minibar NOT happy with (recommendations): - Nuxe soap is not animal cruelty free (see eg. PETA website: https://features.peta.org/cruelty-free-company-search/index.aspx), a strong recommendation for the whole ACCOR Chain to improve this. - 1 towel (once) was not very clean - in general cleaning can be improved - room not soundproof (guests in connecting rooms could be heard easily) - architecture/finishing of the rooms

H Business - 30/09/2019 Confirmed reviews AccorHotels
« Very pleasant stay »

Gorgeous location, great restaurant. The staff was truly amazing, world class service. Both Flavin in the evening and the morning young woman went above and beyond to make my stay memorable. Congrats to them.

David P. Couples - 29/09/2019 Confirmed reviews AccorHotels
« A very pleasant overnight stay »

We have stayed in Poitiers many times, but, this was our first visit to the Mercure. We had a well-appointed, quiet and comfortable room and the breakfast was excellent. Lovely to be recognised by the breakfast supervisor whom we had met previously when staying at the Ibis Styles.

Anonymous Business - 28/09/2019 Confirmed reviews AccorHotels

Excellent

Beryl O. Couples - 26/09/2019 Confirmed reviews AccorHotels
« A good stay in an interesting hotel and town, but with a couple of problems. »

The two problems were the low level of lighting in our bathroom (room 106) and in parts of the breakfast area. My husband was unable to shave in the bathroom because of this. Reading labels on jam jars or bottles for example was very difficult. All other aspects of the hotel were good : bed, shower, air conditioning, cleanliness, helpful staff, etc. We also enjoyed the unusual and attractive architecture.

Anon Couples - 23/09/2019 Confirmed reviews AccorHotels
« fabulous room »

very nice. the room was at the top of an old chapel, very well done!

Cq Friends - 17/09/2019 Confirmed reviews AccorHotels
« Perfect complement to a wedding weekend »

Excellent location, impressive architectural ensemble. The rooms were of a high standard, spotlessly clean - the suite was a delight with its traceries of roof beams and view over the rooftops of Poitiers. Staff were uniformly friendly, welcoming, quick to respond to every request, provide information, etc. Breakfast offered plenty of choices, very fresh and appetising. My guests enjoyed their stay very much, so thank youth all concerned for playing your part in a wonderful wedding weekend!

Joe F. A. Couples - 12/09/2019 Confirmed reviews AccorHotels
« Absolutely wonderful stay in early September 2019 »

It couldn’t have been better. It certainly didn’t hurt that we had long ago pre-booked their one and only totally magical Room 422 located in the nave of the old Jesuit church & monastery built there in 1854. The staff were beyond outstanding and went out of their way to ensure our complete satisfaction. Highly recommended! One very minor complaint was that one morning the buffet breakfast lady stopped putting out food - hot and cold - nearly an hour before the advertised end of service. People were still arriving, wandering around with empty plates in their hands, but finding pretty much nothing to eat besides bread!

Sharon Families - 03/09/2019 Confirmed reviews AccorHotels
« Mrs K. »

The staff were very friendly, the room clean and comfortable. My only comment was the frustration in having to log into the wifi every time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHARON K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

L E. Families - 02/09/2019 Confirmed reviews AccorHotels
« Over rated, expensive and tired »

We stayed overnight on our way to Bergerac. Rooms were tired and the beds uncomfortable. Expensive for what it is.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDSAY D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Poitiers Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Maree Solo - 29/08/2019 Confirmed reviews AccorHotels

Beautiful room and great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAREE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paul Families - 29/08/2019 Confirmed reviews AccorHotels
« Great location, interesting building »

This is a very centrally located hotel, perfect for exploring the city & beyond. The rooms are interesting & varied. The hotel restaurant is very good. Parking can be 'challenging' in an old town environment but the staff at reception were extremely helpful. A worthwhile hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Steve Couples - 22/08/2019 Confirmed reviews AccorHotels
« Delight »

Great service pre and post arrival. Lovely room with plenty of space.

Vlad Couples - 21/08/2019 Confirmed reviews AccorHotels
« OK »

Disappointing not to be welcomed back (this was our third stay at this hotel in the past year). I really do not like the cheap paper and plastic cups in the rooms - china and glass would make the experience so much better for very little cost.

Anthony G. Couples - 19/08/2019 Confirmed reviews AccorHotels
« Disappointed »

Everything was of a poorer standard than expected considering the expensive room rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY g., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Poitiers Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Gavin W. Couples - 11/08/2019 Confirmed reviews AccorHotels
« Excellent location »

We only stayed one night as we were travelling through France and it was excellent. The air conditioned room was cool and so quiet! The bed was so comfortable and I slept so well! Woke the next day we’ll rested! Would definitely stay there again!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAVIN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dale B. Business - 06/08/2019 Confirmed reviews AccorHotels
« Excellent »

Great room splendid restaurant Nice staff

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