Hotel - Mercure Gladstone
Mercure Hotel Mercure Hotel

Mercure Gladstone

4.0/5 375 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna  (Nearby)
  • Golf
    • Golf
    • Golf lessons

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-24:00
    • Opening hours : Week-end 12:00-24:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Mercure Gladstone has the facilities to cater from 10 to 350 delegates. The Connors rooms are ideal for small sized meetings, while the Events Centre can cater for the Gala dinner, Wedding or Expo.

Mercure Gladstone Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CONNORS ROOM I 30 m2 2 m 25 0 14 21 0
CONNORS ROOM II 30 m2 2 m 25 0 14 21 0
LOCKER ROOM 30 m2 2 m 25 0 14 21 0
CONNORS ROOM I&II 60 m2 2 m 50 0 30 40 0
TERRACE 185 m2 2 m 0 0 0 0 0
    • Videoconferencing
    • Lectern
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Wedding ceremony
    • Wedding co-ordinator
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 60 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 AccorHotels Rating 2,302 reviews

Our guest reviews for
Mercure Gladstone

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 375 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 21/06/2019 AccorHotels certified review
« Overall good »

Overall good

Anonymous Business - 20/06/2019 AccorHotels certified review

Stay was overall good - The complimentary wifi was very slow however, much slower than the complimentary wifi offered by other hotels.

Anonymous Business - 20/06/2019 AccorHotels certified review

Great room and amenities. Restaurant was great also. Love the buffet

Greg J. Business - 19/06/2019 AccorHotels certified review
« Plesent, comfortable stay »

Quiet, comfortable room for a business stay. Having choice of eating options on the premises was perfect for a few nights stay. Good covered parking, staff where friendly and happy to help. Room service if required was prompt and food arrived hot.

Alan B. Business - 19/06/2019 AccorHotels certified review
« Beyond expectations »

Very good, friendly efficient check in and breakfast staff. Good dining experience Convenient function / training room Lunches provided in the training room were a little disappointing

Michael E. Business - 19/06/2019 AccorHotels certified review
« All that I needed »

Comfortable and spacious rooms and good food.

Rose K. Families - 19/06/2019 AccorHotels certified review
« Great staff and a lovely atmosphere and meals Great »

Very welcoming and and a very clean hotel keep up the great work

Graeme M. Business - 17/06/2019 AccorHotels certified review
« Always good at this place!. »

I'm logging up a few stays at this property. Craig and his team always make my stay pleasurable!. I had a couple of guests for dinner at Pacinos Restaurant, it was a great night!.

Anonymous Couples - 16/06/2019 AccorHotels certified review
« Always a pleasure »

Great! Always accomodating.

Paul B. Business - 15/06/2019 AccorHotels certified review
« Facilities and most of staff excellent »

stayed with you guys a number of times, always book with you when I'm in Gladstone. the facility is excellent, great rooms and the vast majority of staff helpful. it might be worth reminding some of the bar staff that without customers they wouldn't have a job. i don't expect people to go overboard but simple manners and customer service should be a given

Tony M. Couples - 15/06/2019 AccorHotels certified review
« Comfortable stay especially being adjoined to the Yaralla Sports Club. »

Comfortable stay but a little disappointed that I was not offered a room upgrade despite being a Gold Accor Plus member and the hotel not being full or busy.

Anonymous Business - 14/06/2019 AccorHotels certified review
« Comfortable »

Friendly staff

Jodie P. Families - 14/06/2019 AccorHotels certified review
« Really welcoming with excellent facilities! »

Staff are always lovely, rooms are beautiful & cosy, food & beverage is outstanding! I love this hotel!

Anonymous Business - 14/06/2019 AccorHotels certified review
« Cracking »

Minor issue with bill everything else. Cracking

Thomas V. Business - 14/06/2019 AccorHotels certified review
« Excellent »

Very easy, all things located in the one place. Excellent.

Anonymous Solo - 14/06/2019 AccorHotels certified review
« Unexpected and great »

I liked my room, the staff were friendly and the club was also good. All around a great stay.

Mark Business - 14/06/2019 AccorHotels certified review
« Comfortable and friendly staff »

I stay here regularly and I am always made to feel welcome

Anonymous Business - 02/06/2019 AccorHotels certified review
« Room smelt bad and I didn't receive a tax invoice. »

This is the second time I have stayed at Mercure Gladstone in the last few months and both times the rooms did not smell clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you for taking the time to tell us about your experience at the Mercure Gladstone. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have addressed this with the Housekeeping team. To experience two rooms that did not smell fresh is not a standard which we set ourselves and can address. The Tax Invoice is quite annoying for al concerned as well, something that we have our local technical team trying to work out why our automated email system is not sending them out consistently. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Conley General Manager

Bruce B. Couples - 24/05/2019 AccorHotels certified review
« Nice, clean friendly staff »

We had easy check in our rooms were well appointed and quiet. I was extremely happy with the drop off and pickup service for the Heron Island ferry and that we could leave our car parked there for this time. The only issue I had was with our meal at night my meal which was chicken did not taste like chicken as was very rubbery.

Anonymous Couples - 24/05/2019 AccorHotels certified review
« Very good, a very nice place to stay »

It was a good 3 days everything was perfect for the hole stay

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