Hotel - Novotel Wien Hauptbahnhof
Novotel Hotel Novotel Hotel

Novotel Wien Hauptbahnhof Hotel

Our hotels AccorHotels
4.5/5 254 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • The public indoor car park is located on Karl-Popper-Straße.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Hammam
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

A10.5 km / 0.31 mi BMF0.3 km / 0.19 mi COCA COLA5 km / 3.11 mi GAZPROM1 km / 0.62 mi MAGNA5 km / 3.11 mi OEBB0.3 km / 0.19 mi RHI5 km / 3.11 mi WKO0.5 km / 0.31 mi
ANDRITZ5 km / 3.11 mi BOEHRINGER5 km / 3.11 mi ERSTE BANK0.3 km / 0.19 mi LUKOIL1 km / 0.62 mi MICROSOFT5 km / 3.11 mi PORR1 km / 0.62 mi WIFO0.5 km / 0.31 mi

Exhibition and convention centre

REED MESSE8.8 km / 5.47 mi

Exhibition centre

AUSTRIA CENTER VIENNA11.4 km / 7.08 mi

Your meetings and events

Novotel Wien Hauptbahnhof Meeting Room 6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CONGRESS HALL 528 m2 6.3 m 400 174 0 200 270
BLUE TRAIN (EXECUTIVE BOARDROOM) 49 m2 3.4 m 0 14 0 0 0
CREATE (INSPIRED BY NATURE) 70 m2 3.4 m 0 0 16 0 0
DESIGN (INSPIRED BY NATURE) 55 m2 3.4 m 0 0 12 0 0
INNOVATE (INSPIRED BY URBANITY) 66 m2 3.4 m 0 0 14 0 0
ORIENT EXPRESS 48 m2 3.4 m 30 14 10 24 24
TEXAS EAGLE 48 m2 3.4 m 30 14 10 24 24
TRANS SIBERIAN 36 m2 3.4 m 22 10 6 18 18
    • Screen
    • Auditorium
    • Videoconferencing
    • Podium
    • Day light
    • WiFi access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

For the first time in one of our Austrian hotels, you can enjoy modern, sophisticated design and lavish comfort in our new N'Room rooms, filled with natural light, generous space and premium details such as the LIVE'N'DREAM bed. You'll feel right at home.

  • 266 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 44 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 920 reviews

Our guest reviews for Novotel Wien Hauptbahnhof

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 254 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
TripAdvisor review
Family - 24/05/2018
« Great stay in Vienna »

The hotel is in excellent condition and service was great. We always choose Novotel because they are very family friendly. The location also turned out to be great, as it's next door to the Hauptbahnhof. So just 5 mins or so into Stephenplatz (where one typically starts Vienna's city centre sightseeing). We also went to Salzburg for an overnight trip - so catching the train from Hbf was really convenient, plus the hotel kindly agreed to keep our bulky luggage (we checked back in after the Salzburg trip).

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to review your stay at the Novotel Wien Hauptbahnhof and for the positive feedback. It was our pleasure to have you as our guests. We are very happy that you were satisfied with our hotel and our service and that you always choose Novotel. We would be very pleased if you would choose us again if you are going to Vienna for another time. Yours sincerly, Thomas Wacker General Manager

AccorHotels certified review
Anandkumar Families - 22/05/2018
« not as good as any Novotel »

I was offered a upgrade to premium room. But it was not premium due to: small room size the power switch didn't work and we didn't get lights, I complained to reception and he said u come down to reception I will change the room. I went down after sometime and another person heard me as though new and said u come back I will check and keep. When I came back they said they have to check again as they didn't know any rooms are vacant. then I got a call at 12 am saying Do u want to change the room? ridiculous for Novotel standards. again in the morning electrical people came by around 930, then I said do it after we checkout. even Breakfast was not in Novotel standards. it was very busy and very little help from the servers . she said she will clean the table and was doing others , so we did it ourselves. we were fora short visit to Vienna, hardly 24hours and we had wasted lot of time because of Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., It was our pleasure to have you and your family as our guests. We thank you very much for taking the time to review your stay and for your feedback. I am very sorry to see that you were not satisfied with our hotel and our service and I sincerely apologize for the inconveniences. I will discuss this with the responsible department manager and we will readjust here. Just for your information: All our rooms, except our Junior Suites and Suites have the same size. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Tomasz Couples - 19/05/2018
« Yours hotel is very good I spend 100 nights in Accors Hotels in a world, but Yours hotel is the best »

Only nice you must keep the level, thank you for yours professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guests. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review. We are very happy that in your opinion, our hotel is the best. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Anonymous Solo - 17/05/2018

All according to Novotel standards, only with a nicer and more modern reception and lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you very much for taking the time to review your stay at the Novotel Wien Hauptbahnhof and for the positive feedback. We are very happy that you could enjoy your stay and would be very pleased to welcome you soon again. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Moonika O. Friends - 17/05/2018
« Escellent location, room was beautiful, the bed and pillows we´re supreme quality, I enjoyed sleeping very much »

Very positive, the disaign of the lobby is bright and inviting, personnel friendly and the hotel seemed like very family friendly as well. Would visit again with my children the next time. Def will recommend to my colleagues and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. O., Thank you very much for taking the time to review your visit at the Novotel Wien Hauptbahnhof, for the positive feedback and the recommendation. We are very happy that you were satisfied with our hotel and our service and that you slept well in our very comfortable LIVE´N´DREAM beds. Great that you will visit us with your children the next time - we hope that will be soon. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Vaclav Business - 17/05/2018
« Reasonable price for very good location and overall quality »

The facilities - new, maintained, clean, nicely designed. Service - very attentive, polite, proffessional. Food - rich variety for breakfast, tasty, fresh Internet - fast, free Spa, fitness - nice, reasonably equiped for relaxation, very good size of sauna. Transport - u-tube 5 minutes and 2 stops to the centre, railway station with international and local trains next to the hotel, Shopping - Bahnhoff mall next to the hotel Total = full satisfaction Total =

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you very much for taking the time to review your stay at the Novotel Wien Hauptbahnhof and for that fantastic feedback. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. It would be our pleasure to welcome you soon again! Yours sincerely, Thomas Wacker General Manager

TripAdvisor review
Family - 08/05/2018
« Excellent Hotel »

Location is everything. about 100m to Hauptbahnhof Train Station where you catch trains and find some varieties of food court/ super market stores. About 10 min walk to Belvedere. Subway is just around corner. Parking is 25 euro flat rate per day with hotel stamp. Totally recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khan B, Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Bardd C. Solo - 21/04/2018
« Smart Modern Hotel »

Very comfortable room, with many amenities. Very modern design, but then it is a very new building. Very convenient for the Hauptbahnof, which was my main reason for choosing it as I am travelling extensively by rail.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Dr.amir H. T. Business - 18/04/2018
« Nice Hotel »

Location is good just 3 minutes walk from main train station of Vienna. Hotel is new and clean I was upgraded to junior suite for my platinum member of le club. staff are kind

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dr. T., Thank you very much for taking the time to review your stay at the Novotel Wien Hauptbahnhof, for the positive feedback, but also for the improvement suggestions, which I will discuss with the local team. It would be our pleasure to welcome you soon again! Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Mehdi Families - 14/04/2018
« Awesome Hotel with Awesome Staff »

We really enjoyed staying at Novotel. One of the best hotels we have ever experienced. Super awesome staff, great facilities for families with kids, great location, peaceful, superb buffet breakfast. Highly recommended if you are going to Vienna

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you and your family as our guests. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager

TripAdvisor review
Couples - 11/04/2018
« Long weekend in Vienna »

Very nice hotel. Not far from the city center but still need to to 3 metro stations. Close to the train station. Place is clean, nice bar and restaurant. Not much to do around a part from train/metro station and Belvedere Palace

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for this fabulous review. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. We hope you will visit us soon again and that your next stay will be as pleasant as the previous one. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Angeliki Families - 10/04/2018
« Great! »

We realy enjoyed this brand new and clean hotel. The staf was most helpfull. The room was a bit small for a 4 member family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you and your family as our guests. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Roy Families - 09/04/2018
« Great, but Need to improve clean level »

Breakfast is decent, the bed and shower are good, however lack of towels (and clean towels as well) and shampo and shower gel are disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you very much for taking the time to review your stay, for the positive feedback but also for the critical hints regarding our towels. Please be assured that I will discuss this topic with the responsible department manager and that we will readjust here. It would be our pleasure to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Enggar K. Business - 07/04/2018
« Nice stay »

Comfortable bed, clean and modern, easy access to everywhere in Vienna

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank you very much for the positive feedback. It was our pleasure to have you as our guest and we are looking forward to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Anonymous Families - 05/04/2018
« Good, quiet, location for exploring Vienna »

I am satisfied with the booking for this hotel. The room was spacious enough for my family (2 adults and 2 teenagers), we got however a not so nice view to surrounding (still not completed high buildings). The window is large and can be slightly opened - a huge plus. I would like to mention a really great idea: instead having the towels changed and room cleaned every day you have the possibility to donate to plant a tree or get a free soft drink vouncher. At arrival, at the reception I was asked for the first time since I am a Novotel customer for a deposit. It was strange but I assume Vienna has has unpleasant experience with my countrymen. I am however upset because the reception clerk did not inform me fairly about the surrounding parking possibilities. It was a holiday and the parking was free everywhere in the nearby streets but I wasn't inform about this. More even, nearby (some minutes by foot away) was a 5 EUR/day parking possibility. Instead, I did park for 25/night wasting 50 EUR until I did discover this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wasicsek, Thank you for being our guests and for taking the time to review your stay at the Novotel Wien Hauptbahnhof. We are very happy to read that you and your family were satisfied with our hotel and especially with the environmental card. I ask for your understanding, that we always have to ask for a deposit by check-in which will be transferred back after check-out. For the inconveniences regarding the parking I sincerely apologize. Please be assured that we will readjust here. We are looking forward to your next visit! Yours sincerely, Thomas Wacker General Manager

TripAdvisor review
Couples - 28/03/2018
« Excellent stay »

Spend to nights in march. Quick and easy check in, very Nice room spotless clean. Yes there are Some building activities in the neighborhood but the room is quiet. Window van be opened. Very Nice shower with big fluffy towels. Stones throw away to Hauptbahnhof very easy acces to city s excellent public transport system. You van also easily walk to Belvere Palace. Very friendly staf and excellent breakfast. Would def. Recommand.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and for the recommendation. We would be very pleased to welcome you again hope that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Anonymous Couples - 23/03/2018
« Comfortable »

Comfortable & friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guests. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Jucara Couples - 12/03/2018

The hotel is new, everything works properly. The wellness area is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guests. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the positive review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Pierre M. Friends - 05/03/2018
« Friendly Team »

All went very smoothly thanks to your welcoming and smiling teams. Just forgot my Gold free drink voucher ;), which i did not bother asking for. All good. ok breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. I sincerely apologize for the inconveniences regarding your voucher. I have already spoken with the department manager. Please be assured that we will readjust here. On behalf of my team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager

TripAdvisor review
Couples - 17/02/2018
« great accommodation right at the station »

I was very sarisfied by the quality of the room (junior suite) and the availability almost directly from the train. The staff was very helpful (order a taxi, advice). I recommend writing in the description, which exit from the station is the closest to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dalibor, Thank you very much for taking the time to review your stay at the Novotel Wien Hauptbahnhof and for the fantastic feedback. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. Also thank you for the recommendation which I will forward. Just for your information: A big banner with the information about the exit is deposited in the entrance hall of the train station. It would be our pleasure to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

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