Hotel - Novotel Wien Hauptbahnhof
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Novotel Wien Hauptbahnhof Hotel

4.5/5 673 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Parking
    • Public outdoor parking
    • The public indoor car park is located on Karl-Popper-Straße. (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late Check Out (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

A10.5 km / 0.31 mi BMF0.3 km / 0.19 mi COCA COLA5 km / 3.11 mi GAZPROM1 km / 0.62 mi MAGNA5 km / 3.11 mi OEBB0.3 km / 0.19 mi RHI5 km / 3.11 mi WKO0.5 km / 0.31 mi
ANDRITZ5 km / 3 mi BOEHRINGER5 km / 3.11 mi ERSTE BANK0.3 km / 0.19 mi LUKOIL1 km / 0.62 mi MICROSOFT5 km / 3.11 mi PORR1 km / 0.62 mi WIFO0.5 km / 0.31 mi

Exhibition and convention centre

REED MESSE8.8 km / 5.47 mi

Exhibition centre

AUSTRIA CENTER VIENNA11.4 km / 7.08 mi

Your meetings and events

Modern design and high-quality equipment for meetings and events as per your requirements 1 Congress Hall with over 500 m ² and 7 conference rooms with more than 400 m ² of area.

Novotel Wien Hauptbahnhof Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TRANS SIBERIAN 36 m2 3 m 22 10 6 18 18
ORIENT EXPRESS 48 m2 3 m 30 14 10 24 24
TEXAS EAGLE 48 m2 3 m 30 14 10 24 24
BLUE TRAIN (EXECUTIVE BOARDROOM) 49 m2 3 m 30 14 14 24 0
DESIGN (INSPIRED BY NATURE) 55 m2 3 m 0 0 0 0 0
INNOVATE (INSPIRED BY URBANITY) 66 m2 3 m 0 0 0 0 0
CREATE (INSPIRED BY WATER) 70 m2 3 m 0 0 0 0 0
CONGRESS HALL 528 m2 6 m 400 174 174 217 272
    • Screen
    • Flipchart
    • Soundproof
    • Auditorium
    • Audio and video equipment
    • Video camera
    • Office
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Slide projector
    • High speed transmission line
    • Accommodation
    • Fine Cuisine
    • Conference hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

For the first time in one of our Austrian hotels, you can enjoy modern, sophisticated design and lavish comfort in our new N'Room rooms, filled with natural light, generous space and premium details such as the LIVE'N'DREAM bed. You'll feel right at home.

  • 266 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 160 family rooms
  • 44 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 1,580 reviews

Our guest reviews for
Novotel Wien Hauptbahnhof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 673 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 14/09/2019 TripAdvisor review
« no drinking water »

Asked front deck and was told can drink from taps, not everyone is that strong from drinkingfrom tap water. Towels was only change once and not for everydays, shampoo was not replace when it"s finished.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to review your stay at the Novotel Wien Hauptbahnhof and for your feedback. Please excuse the inconveniences regarding our housekeeping which we will discuss internally and please do not hesitate to try our tap water the next time, as it is one of the best in Europe. You can also find a water bottle in the minibar. It would be our pleasure to welcome you again! Yours sincerely, Thomas Wacker General Manager

Anonymous Families - 27/08/2019 AccorHotels review

Nice and close to station

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be very pleased to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

Family - 23/08/2019 TripAdvisor review
« Simply amazing »

The hotel is excellent!! The rooms are clean and comfortable, the breakfast has a big variety of food and everyone working there from the reception to the bar is very kind and helpful! Definitely coming back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for that amazing review. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. Great that you will visit us again - we hope that will be soon. Yours sincerely, Thomas Wacker General Manager

Bluesyfluesy Family - 20/08/2019 TripAdvisor review
« Overall a Pleasant stay »

Excellent level of cleanliness and service throughout the property. Ideal for families with kids with great kids area and relaxing. Excellent breakfast and attentive and helpful staff Perfect location , close to city centre and convenient travel connections

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for this positive feedback. We are very happy that you had a pleasant stay and that you were satisfied with our hotel and our service. We hope that you will visit us soon again and that your next stay will be as pleasant as the previous one. Yours sincerely, Thomas Wacker General Manager

Family - 17/08/2019 TripAdvisor review
« Family visit in Vienna 9 days »

Excellent experience! fast check in process and getting accommodated. the food was excellent and the crew was very pleasant and responded quickly to our requests. excellent location near the central train station of Vienna.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you very much for this stellar review! Great that you were satisfied with our hotel and our service and that you had an excellent experience. We hope that you and your family will visit us soon again! Yours sincerely, Thomas Wacker General Manager

Family - 14/08/2019 TripAdvisor review
« Enjoined our stay in Novotel Wien Hauptbahnhof »

We had great time in this hotel. We were traveling between several cities by train with the coupe of days stay in Vienna, so we looked for the place near railway station. This hotel is perfect location - just short walk from the station and still very cozy. Our room was good size for four travelers. It was very clean. The hotel staff was very friendly. The breakfast is delicious and there is enough space so there is no need to look for free table. It is also pretty close to the central Vienna. We like to walk so we walked most of the time. We didn't use public transport, but Uber was fast and not expensive. We will stay here if we are in Vienna again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irina, Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us soon again. Best regards, Thomas Wacker - General Manager

Nack Couples - 12/08/2019 AccorHotels review
« Wonderful stay »

Very satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you had a wonderful stay. We hope that you will visit us again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

Maren W. Families - 10/08/2019 AccorHotels review
« Lovely hotel, slow service at reception and dirty mini bar »

The hotel has a lovely and modern atmosphere, wonderful breakfast and good children facilities. The room was bot ready until 4 PM, we left our home in the morning at 3.40 am, so very dissatisfied. Also the check in process was extremely slow, but friendly staff. Our room had a blocked bathroom sink, hair from previous guests on the floor. The mini bar was shocking with an old, half disintegrate chocolate frozen to the top of the fridge. Also the bottom of the fridge was dirty. This was partially rectified by someone after we mentioned it. The website says that the mini bar is included with this room type, so I was extremely surprised to be asked to pay for what we consumed. Again, the check out process was extremely slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., It was our pleasure to welcome you and your family at the Novotel Wien Hauptbahnhof. Thank you very much for taking the time to review your stay and for your feedback. I am very sorry to read that you were not completely satisfied with our hotel and our service and sincerely apologize for the inconveniences you had to deal with. Please be assured that I will discuss these important topics with the responsible department managers and that we will readjust here. We would be very pleased to meet you again to show you our perfect service. Yours sincerely, Thomas Wacker General Manager

alzeer2019 Family - 04/08/2019 TripAdvisor review
« Great Hotel Service, Quality and location »

Great Hotel Service, Quality and location As a family with 2 children we enjoyed our stay at the hotel a lot. I highly recommend it for travellers with children, nice and friendly staff, great breakfast, fantastic atmosphere and at the hotel you find a spa and a fitness room at the 19th floor with a fantastic view...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alzeer, Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us soon again. Best regards, Thomas Wacker - General Manager

Yu C. L. Families - 02/08/2019 AccorHotels review
« Feel like home. »

The staffs are so friendly and helpful. An indoor playground is a big plus! Location is perfect. We will definitely stay here again if we come back to Wien.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., It was our pleasure to welcome you and your family at the Novotel Wien Hauptbahnhof. Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you will visit us again - we hope that will be soon. Yours sincerely, Thomas Wacker General Manager

Family - 02/08/2019 TripAdvisor review
« Feel like home »

The staffs are friendly and helpful. A indoor playground is a big plus! Location is perfect. Capacity is up to 4 people a room (which keeps the whole family stays together). We will definitely stay here again when we come back in Wien.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for this fantastic review. We are very happy that you were satisfied with our hotel and our service and that you felt like home. We would be very pleased to welcome you again if you are going to visit Vienna for another time. Yours sincerely, Thomas Wacker General Manager

HenryW1682 Family - 01/08/2019 TripAdvisor review
« Fashion, new and convinence »

Novotel Wien Hauptbahnhof is a new and modern hotel with a great location. To the train station only walking distance and it’s linked to many major cities in Europe. You also can easily visit many attractions by bus or subway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henry W, Thank you very much for the positive feedback about your stay at the Novotel Wien Hauptbahnhof. We are very happy that you were satisfied with our service and that you liked the location of our hotel. We are looking forward to your next visit and hope that will be soon! Yours sincerely, Thomas Wacker General Manager

Tanya Couples - 30/07/2019 AccorHotels review
« I would want to stay at this hotel again »

I one thing that we consider a priority is cleanliness of the room and it was satisfying. The room was big enough for 2 suitcases. The staff were helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanya, It was our pleasure to welcome you at the Novotel Wien Hauptbahnhof. Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. Great that you will visit us again - we hope that will be soon. Yours sincerely, Thomas Wacker General Manager

Stay289631 Family - 29/07/2019 TripAdvisor review
« Short stay in Vienna »

Great hotel really nice perhaps only perhaps a pool and jacuzzi missing though I understand this is not the main profil of the hotel.Very good location near the train and subway station ,close to Belvedere area.

Our hotel has responded to the review
Our hotel has responded to the review

It was our pleasure to welcome you at the Novotel Wien Hauptbahnhof. Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your short stay in Vienna. We hope that you will visit us soon again and that your next stay will be as pleasant as the previous one. Yours sincerely, Thomas Wacker General Manager

Maria Families - 26/07/2019 AccorHotels review
« Excellent service »

The hotel was clean and well organised. The staff were very helpful snd friendly. Stefan at the bar provide great service. Would definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guests. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. We will also kindly forward your feedback to Stephan. On behalf of my team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager

Friends getaway - 21/07/2019 TripAdvisor review
« Excellent Choice »

This hotel is of high quality and was an excellent choice. The room was spacious and very comfortable and service throughout the stay was impeccable. The location is ideal for arrivals by rail or air. Highly recommended to family and friends.

Our hotel has responded to the review
Our hotel has responded to the review

It was our pleasure to welcome you at the Novotel Wien Hauptbahnhof! Thank you very much for this excellent assessment and for the recommendation. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your overall stay with us. We hope that you will visit us soon again and that your next stay will be as pleasant as the previous one. Yours sincerely, Thomas Wacker General Manager

JayaniW5 Family - 20/07/2019 TripAdvisor review
« convenient »

superb location close to Wien main station we travelled to Budapest ,Prague from here . Hotel was kind enough to keep our heavy Baggage while we travelled around . Out main stop was Novotel Wien HBF Good breakfast Buffet . Family friendly

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guests. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager

Family - 20/07/2019 TripAdvisor review
« Novotel Wien Hauptbahnhof »

Very good hotel with fantastic location near the new train station. Very good service. Spa is very good Near metro station and supermarket in train station (working hours from 8:30 to 21:00).Children under 15 are free.Breakfast is too expensive-22 E

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to review your stay and for the positive feedback. We are very happy that you could enjoy your stay and were satisfied with our hotel and our service. Together with my team I would be very pleased to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

uriscooking Couples - 19/07/2019 TripAdvisor review
« Not paying attention »

We were on Weekend Anniversary in Vienna! I pointed in the reservation as well as to the reception that we are celebrating and they didn’t help us to feel so...the hotel is right at the central train station but away from city attractions...the hotel is more suitable for families with kids rather then couples or romantic getaway. Breakfast has good selection.

Our hotel has responded to the review
Our hotel has responded to the review

It was our pleasure to welcome you as our guests at the Novotel Wien Hauptbahnhof. Thank you very much for taking the time to review your stay and for your feedback. We are very sorry to read that you were not completely satisfied with our hotel and our service and that we did not help you to feel celebrating your Anniversary. I sincerely apologize for the inconveniences and will check internally what happened here. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Yours sincerely, Thomas Wacker General Manager

Family - 09/07/2019 TripAdvisor review
« Great place »

This hotel is truly a 4 star; clean, comfy beds, great breakfast; the family room was a bit tight. the sauna did not work the three nights we were there - the wet sauna did not work for one night, so this was a disappointment. The parking can be cheaper than the 25 euros a day which the place by the hotel charges; we parked in Erdberg Park and Ride and it was very convenient - 3,60 euros a day - I highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sorin B, Thank you very much for this great feedback! We are very happy that you were satisfied with our hotel and our service. Please allow me to inform you that our technicians have checked the sauna and steam bath and everything works. Maybe it was not warm enough as we have turned it on right before 5:00 pm. Generally our sauna and steam bath open at 5:00 pm but upon request we kindly turn it on a little bit earlier. Please do not hesitate to inform us during your stay on site the next time. We would be very pleased to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

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