Hotel - Mercure Valenciennes Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Valenciennes Centre Hotel

4.5/5 338 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Golf lessons  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00
    • Opening hours : Week-end 06:30-12:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ALSTOM10 km / 6.21 mi DAIMLER CHRYSLER20 km / 12.43 mi LABORATOIRE GSK15 km / 9.32 mi PSA5 km / 3.11 mi
ANF BOMBARDIER15 km / 9.32 mi HARRYS10 km / 6.21 mi LYRECO1.5 km / 0.93 mi TMMF10 km / 6.21 mi

Your meetings and events

For your seminars, cocktails and training days, we can offer you a space bathed in light and overlooking a private garden. This space is made up of 2 modular rooms with a maximum capacity of 100 people.

Mercure Valenciennes Centre Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
JEANNE DE FLANDRE 60 m2 3 m 50 20 0 24 30
PRINCE DE LAMBESC 60 m2 3 m 50 20 0 24 30
1+2 120 m2 3 m 100 50 50 60 0
    • Screen
    • Office
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 87 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 1,539 reviews

Our guest reviews for
Mercure Valenciennes Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 338 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
James Couples - 01/08/2019 AccorHotels review
« Okay, but expected more for the price. »

Accor website does not show my hotel points anymore for some reason (its been 3 months since my last stay and I don’t have time to call every time this happens). Points are worthless to me if I can’t use them easily. Hotel didn't have parking (street parking doesn’t count), bed wasn’t comfortable, many stations on the television didn’t work. I expected better for the price.

Anonymous Business - 25/07/2019 AccorHotels review

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUDOLF S., We very much appreciate your opinion regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive good mark on our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The whole Mercure Valenciennes Centre team

D. Business - 25/07/2019 AccorHotels review
« Responsable transport »

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à l'Hôtel Mercure Valenciennes Centre. Nous sommes absolument ravis de voir des commentaires si positifs sur notre établissement et nous tenons à ce que vous sachiez que votre avis compte beaucoup pour nos équipes qui sont d'autant plus motivées à rendre votre séjour irréprochable. Dans l'attente de vous accueillir de nouveau, nous vous souhaitons une excellente journée et vous prions d'accepter l'expressions de nos sentiments les plus sincères. Toute l'équipe du Mercure Valenciennes Centre.

Anonymous Business - 30/06/2019 AccorHotels review

Fantastic staff were very helpful. Extremely clean hotel with excellent facilities

Ivan Business - 25/05/2019 AccorHotels review
« Thank you for a pleasant stay »

Thank you a lot for a pleasant stay at your property. Once again everything was fine. As your Le Club GOLD member there will be maybe a free room upgrade next time :-)

Mery Families - 09/04/2019 AccorHotels review
« Amazing! »

I really had a good time, the staff was really nice, the room tidy are comfy. Thank you so much for the birthday surprise!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MERIEM Z., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monique and her team

Anonymous Business - 29/03/2019 AccorHotels review
« Clean, modern room, good breakfast but noisy during the night. »

The room and breakfast was OK as expected from a 4 star hotel. Only negative experience was that during the night I could hear very loudly a woman on the ground floor walking around in high heels, opening and closing doors etc (my room was on the first floor). The hotel should make sure that the people working during the night are less noisy and wear shoes that don't make so much noise. You could hear it very clearly in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BOUJONG C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Valenciennes Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monique and her team

Johan V. G. Business - 26/03/2019 AccorHotels review

Excellent hotel and very good location but room was a bit too small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHAN VAN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ken M. Business - 23/03/2019 AccorHotels review
« Nice rooms but poor restaurant »

Comfortable room but if you need a meal you will have to look for a local restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEN M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Valenciennes Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ivan Business - 09/03/2019 AccorHotels review
« Thank you for a very nice stay at your hotel »

Thank you for a very nice stay at your hotel. Everthing was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IVAN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monique and her team

Pascal W. Business - 08/03/2019 AccorHotels review
« well located, good bedding »

The hotel is well located for travelers, but nothing to do in the direct surroundings. The welcome is friendly and efficient, the bedding is comfortable, there is a very small fintness room. The restaurant, for dinner and lunch, it's really not good

Our hotel has responded to the review
Our hotel has responded to the review

Cher Mr W. , Notre établissement est situé en Centre Ville à proximité des commerces , la réception reste à votre disposition pour vous guider lors d'un prochain séjour. Nous n'avons pas de restaurant , juste un room service . A ce jour , notre établissement ne dispose pas de salle de musculation , un projet futur de salle de fitness pour le plus grand confort de nos clients . Au plaisir de vous accueillir très vite , Monique et son équipe

Anonymous Business - 04/03/2019 AccorHotels review
« Good »

A nice hotel, good breakfast, nice personell, nice room. Only thing I am not satisfied with is the temperature at the hotel rom, it was very hot and I trid to regulate it, but it did not help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRODE R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monique and her team

Jean G. Business - 18/12/2018 AccorHotels review
« Very nice stay »

Nice room, very good breakfast and excellent welcome.

Martin B. Business - 09/12/2018 AccorHotels review
« Clean, efficient and always helpful »

Neve a major issue at the Mercure. Sometimes the key card doesn’t work but that’s a minor issue. Staff always very helpful. Only minor complain is I almost always have to ask for my welcome drink voucher.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monique and her team

Ivan Business - 24/11/2018 AccorHotels review
« I really enjoyed my stay at your hotel »

Thank you very much for a very pleasant stay at your property. Especially I would like to thank you for a free room upgrade to a privilege room that you promised me last time. Everything was fine and I am looking forward to staying there for the next time.

Ivan Business - 08/10/2018 AccorHotels review
« A good stay »

Thank you very much for a nice stay at your property. Everything was fine. But as usually I got no upgrade although I am a GOLD Le Club member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IVAN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will not fail to make the most of your next stay to upgrade you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monique and her team

R. Business - 20/09/2018 AccorHotels review
« Nice to be »

It was a pleasure to stay in your Hotel. Well located close to the shopping mall

Our hotel has responded to the review
Our hotel has responded to the review

Dear HUBERT R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monique and her team

Aumkar W. Business - 13/09/2018 AccorHotels review
« Mr. Aumkar W. »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear AUMKAR W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monique and her team

Anonymous Business - 10/09/2018 AccorHotels review
« Very nice staff, good location, nice food, great breakfast, clean and design rooms. »

Good experience it is very convenient location and facilities, plus people are helpful especially when advised on outside activities or restaurants are asked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cecile J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monique and her team

Frode Business - 06/09/2018 AccorHotels review
« Good »

Only thing i did miss was hotel parking lots, there was some parking in the street outside, but was mostly full. Had to park in a shopping hall parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRODE R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monique and her team

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