Hotel - Sofitel Auckland Viaduct Harbour
Sofitel Hotel Sofitel Hotel

Sofitel Auckland Viaduct Harbour Hotel

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4.5/5 3,013 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Sailing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Athletics stadium (Nearby)
    • Bowling (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AIR NEW ZEALAND0.64 km / 0.4 mi ANZ BANK0.5 km / 0.31 mi GLAXOSMITHKLEIN1.61 km / 1 mi HSBC1.61 km / 1 mi KPMG0.1 km / 0.06 mi PERNOD RICHARD0.16 km / 0.1 mi SUN MICROSYSTEMS0.1 km / 0.06 mi VODAFONE0.1 km / 0.06 mi
ALCATEL0.1 km / 0.06 mi COMPAQ0.1 km / 0.06 mi HP0.16 km / 0.1 mi IBM0.16 km / 0.1 mi MICROSOFT0.1 km / 0.06 mi PWC1.61 km / 1 mi TOWER1.13 km / 0.7 mi WESTPAC2.41 km / 1.5 mi

Congress centre

VIADUCT EVENTCENTRE0.5 km / 0.31 mi

Exhibition and convention centre

DFS GALLERIA1.13 km / 0.7 mi EDEN PARK6.76 km / 4.2 mi

Exhibition centre

VIADUCT EVENTCENTRE0.5 km / 0.31 mi

Your meetings and events

Host a magnifique event with views of the harbour, stunning design & gracious & attentive service. Sofitel Auckland Viaduct Harbour possesses the setting, facilities & talent to make events unforgettable.The Boulevard Room welcomes up to 140 persons cocktail style & enjoys the waterfront at its doorstep with marina views. Enjoy the versatility of the Marina Terrace overlooking Auckland's Viaduct, the perfect setting for both indoor & outdoor events.For smaller gatherings Sofitel Auckland offers intimate meeting facilities with two stylish light-filled boardrooms. Rustic & sophisticated a unique inner city wine cellar complements the discreet Retreat Room for exclusive, memorable occasions.

Sofitel Auckland Viaduct Harbour Meeting Room 6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HALSEY ONE 20 m2 3.2 m 0 0 8 0 0
HALSEY TWO 29 m2 2.4 m 0 0 12 0 0
THE BOULEVARD ROOM 195 m2 3.6 m 130 40 40 70 100
THE CELLAR 58 m2 2.3 m 35 27 32 15 40
THE RETREAT 88 m2 2.5 m 30 15 20 15 30
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WiFi access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Located on the water edge with floor to ceiling windows & private balconies, spacious bedrooms & suites offer views over the Viaduct basin & Auckland city. Features include espresso machines, Bose sound systems, French amenities & oversized bathrooms

  • 171 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 8,039 reviews

Our guest reviews for Sofitel Auckland Viaduct Harbour

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 3,013 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Elizabeth C. Couples - 20/02/2018
« I was very impressed with the service. »

Have stayed at the Sofitel viaduct harbour twice and had a thoroughly enjoyable and comfortable stay. Would like to check however wether we have joined the Accor club as I was told on both occasions that I would be put on the system. Can we check on this thankyou.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms E C, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. . It is always a pleasure to receive positive feedback on the delivery of service from our helpful and friendly ambassadors. I am pleased to hear that you enjoyed your stay with us. Our Front office team will contact you shortly regarding your question. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Linda W. Families - 20/02/2018
« totally a 10 »

Very accommodating, room was excellent. We did not expect such wonderful treatment when we left the room for dinner and came back to fresh towels, slippers, water and chamoille tea.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms L W, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. I am very pleased to know that you enjoyed your stay from the comfortable room to the delivery of service from our helpful and friendly ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Anonymous Business - 20/02/2018
« Comfy bed, beautiful room »

Great location, beautiful harbour view, fantastic room

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms L A Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. I am very pleased to know you enjoyed your stay, from the hotel's location to our spacious accommodations and our comfortable Sofitel Mybed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Margaret H. Couples - 20/02/2018
« My stay was relaxing and memorable. »

We were welcomed early in the morning, our bags were stored for us while the room was prepared, and we enjoyed an excellent breakfast. The room was beautiful and had everything we could have asked for. We will definitely stay here if we ever return to Auckland, New Zealand.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms J H, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. We are very pleased to learn that you had an enjoyable stay with our spacious accommodations and outstanding food quality. We do sincerely hope that we'll have the opportunity to welcome you all back for another equally enjoyable experience. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Dermid M. Couples - 20/02/2018
« Relaxing »

As always relaxing and peaceful

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr D M, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback. I am pleased to hear that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
George T. Couples - 19/02/2018
« Very comfortable. »

Fantastic. Staff were super friendly and accommodating. The room was perfect. Wish we had stayed longer.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr G T, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. I am pleased to know that you enjoyed your stay from our comfortable room and delivery of service from our helpful and friendly ambassadors Thank you again for sharing your feedback and we look forward to welcome you back in the near future and a longer stay. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
W. Families - 19/02/2018
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr YH W, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback. I am pleased to hear that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Amanda Solo - 19/02/2018
« Beautiful & luxurious, bed pillows fabulous. »

Very nice rooms & bed & pillows were great! I did leave my phone charger behind but even after all the forms i had to complete with all contact details, no one has contacted me which is a bit disappointing & i wonder why give all that info as its only to promote and not really anything else!!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms A B, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. I am very happy to hear that you enjoyed your stay with our spacious accommodations and comfortable Sofitel Mybed. I will contact you shortly regarding the review. Once again, thank you for taking the time to review us, we hope you welcome you back in the near future. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Adrian H. Couples - 19/02/2018
« Lovely hotel & staff shame about bus depot. »

Staff were amazing as always, Hotels up to usual great standard but sadly our room overlooked the bus depot which meant being woken earlier than we would have liked ! we now know to stick with the Viaduct view rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr A H, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback on the delivery of service from our helpful and friendly ambassadors. I am truly sorry to hear that you did not fully enjoy your stay at our hotel. I have updated your profile for future reference. I hope to have the opportunity to welcome you back soon for another Magnifique stay.. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Peter Couples - 18/02/2018
« Very Pleasant »

Attractive rooms, great breakfast, friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr P H, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. I am very pleased to know you enjoyed your stay, from the hotel room to the service provided to you by the team and the out standing food quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Mr K. Business - 18/02/2018
« Comfortable. »

It was enjoyable and relaxing. Staff was friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr A K, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. I am pleased to know that you enjoyed your stay from our comfortable room to the delivery of service from our helpful and friendly ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Sally M. Business - 18/02/2018
« Superb service which One cannot fault »

I was met by a very experienced conciege and escorted to the reception desk where my room was upgraded and a lovely welcome from all staff

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms S M, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback on the delivery of service from our helpful and friendly ambassadors. I am pleased to hear that you enjoyed your stay with us. Thank you once again for sharing your lovely feedback and I hope to welcome you back to Sofitel Auckland Viaduct Harbour very soon! Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Greg C. Business - 18/02/2018
« Restful »

Great attentive staff and good facilities

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr G C , Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. I am pleased to know that you enjoyed your stay from the hotel facilities to the delivery of service from our helpful and friendly ambassadors. I sincerely hope to have the opportunity to welcome you back in the near future Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Vicky Couples - 18/02/2018
« Excellent staff, wonderful hotel »

From check-in to check-out, everything here was just perfect! Staff is very welcoming, accommodating, warm and friendly; our room was large and very comfortable with all amenities you could ask for and then some. Super comfy bed and linens, beautiful location, convenient to everything. Loved this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms V P, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour.I am very pleased to know how much you enjoyed every aspect of your stay, from the hotel's location , spacious accommodations and our comfortable Sofitel Mybed to the service provided to you by the team and the amenities in your room Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Cindy Business - 16/02/2018
« 5 Star »

Was very impressed by the level of service.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms P, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback on the delivery of service from our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Anonymous Couples - 16/02/2018

Very comfortable and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr & Mrs S. Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback and I am very pleased to know that you enjoyed your short stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Deborah B. Couples - 16/02/2018
« Very Relaxing »

We were greeted by Kyle at Reception and he was incredible welcoming and helpful. We only stayed overnight but each time we saw Kyle he greeted us and asked if we needed anything which was fantastic. We spent some time in the bar area in the afternoon watching the Super Bowl but unfortunately the glass of wine I had was a wee bit off, we confirmed this in the restaurant that night when we tasted the same wine and it was a new bottle and tasted a lot better The room was great and a welcoming Dessert was appreciated. Dinner was lovely however we did think that the breakfast experience was a wee bit average with a poor selection.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms D B, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback on the delivery of service from our helpful and friendly ambassadors. I will contact you shortly regarding the review and ratings. Once again, thank you for taking the time to review us and I hope to have the opportunity to discuss this further with you shortly. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Anonymous Friends - 16/02/2018
« Fantastic »

Was a wonderful stay. I was there with a group from work and we had a lovely time

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms J, We very much appreciate your comments regarding your stay at the Sofitel Auckland Viaduct Harbour. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Anonymous Business - 16/02/2018

Excellent service, very comfortable room, pleasant staff

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr R, We very much appreciate your comments regarding your stay at the Sofitel Auckland Viaduct Harbour. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Linh Pham Guest Relations Manager

TripAdvisor review
Couples - 16/02/2018
« Lovely Stay At Sofitel Auckland Viaduct Harbour »

We loved this hotel from the moment we entered the front door!! The welcome was warm & efficient, the staff was helpful with directions to places of interest, excellent restaurant recommendations and our room was so comfy we stayed in each morning and had room service that was delicious food choices!! We loved this place!! Would highly recommend!!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Joan F, Thank you for taking the time to share your recent experience. It is an utmost pleasure to read your lovely review and the aspects that had highlighted your stay. We are delighted to learn that you had a Magnifique stay with us and received such fantastic service from our ambassadors. Thank you again for sharing your feedback and we look forward to welcome you back in the near future. Sincerely, Linh Pham Front Office Manager

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