Hotel - Pullman Sochi Centre
Pullman Hotel Pullman Hotel

Pullman Sochi Centre Hotel

4.5/5 629 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • INTL AIRPORT ADLER
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Russian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage
    • Sauna
  • Bike rack facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 12 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Hotel location

Your meetings and events

Pullman is introducing a fresh approach to the planning of upscale meetings, conventions, seminars and incentive events.

Pullman Sochi Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ACACIA 27 m2 3.6 m 0 0 6 0 0
BOXWOOD 68 m2 3.6 m 60 14 16 24 30
CAMELIA 157 m2 4 m 150 40 40 60 70
CYCLAMEN 41 m2 3.6 m 35 14 10 16 20
CYPRESS 108 m2 3.6 m 100 34 30 40 50
MAGNOLIA 157 m2 4 m 150 40 40 60 70
OLEANDER 52 m2 3.6 m 50 18 18 20 25
PLATANE 680 m2 7 m 650 0 0 400 400
YUCCA 18 m2 3.6 m 0 0 6 0 0
GENTIAN 458 m2 3.2 m 0 0 220 0 0
PRIMROSE 583 m2 3.2 m 0 0 240 0 0
SNOWDROP 0 m2 3.2 m 0 0 40 0 0
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 150 rooms
  • 100% non-smoking hotel
  • 15 rooms for people with reduced mobility
  • 29 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.8/5 AccorHotels Rating 2,958 reviews

Our guest reviews for Pullman Sochi Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 629 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Yana Couples - 07/09/2018 AccorHotels certified review
« Overall great experience but there is a weird feature »

We came just for a short stay for a weekend for my birthday. We were given a requested room with even my little special request. I got a little compliment for my birthday even. so the room and the beach was very nice, however we were very surprised by the fact that we can not sign our room service or breakfast on the room and pay at check-out, instead we had to pay right away. that's pretty frustrating and not common anywhere. Besides the beach lifeguards are not very nice in terms of interacting with people, pretty rude and insolent, were shouting at people. At the beach there is a very nice rubber mat in the sea, very helpful. The breakfasts could be better for this price. Overall we are satisfied, but not wowed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yana, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. As we strive to continuously improve the quality of our services, we listen carefully to our guest’s comments. Please allow me to thank for sharing your comments about difficulties with certain aspects of our services during your stay. A comfort stay of our guests is one of our priorities so the hotel team do it their best to support and provide all required assistance. To have a possibility to sign additional services to room number account we offer our guest to leave a deposit. Your comments about lifeguard behavior were carefully analyzed by the management team of the hotel and will be internally investigated to avoid the situation happening again. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Yoel H. Couples - 04/09/2018 AccorHotels certified review

The food in the business lounge was poor comparing to other five star hotels . We intend to make the reservation directly from the hotel but after sending two mails to the hotel asking some questions and not getting any answer I made the reservation direct through booking.com and this cost me 200 $ more

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoel H., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments. Please allow me to ask you to share with me additional comments about difficulties with a room booking. Please share website and email address which have been used by you use to make a reservation directly. The team and I certainly look forward to welcoming you back very soon. Thank you very much in advance for taking the time to share your additional feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Frequent G. Business - 29/08/2018 AccorHotels certified review
« Great as always ***** »

Wonderful, even though I stayed just for some hours this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is always a pleasure to receive positive feedback from our frequent guests. That was very sad that you weren't able to spend much time in the hotel, but I will defiantly share your comments with the hotel team. We look forward to welcoming you back again and thank you very much for taking the time to share your feedback with us. With best wishes, MARIA TROPINA G. EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Dr. M. A. Families - 28/08/2018 AccorHotels certified review
« Satisfied »

The location, facilities and services were perfect however the breakfast in comparison to other Pullman hotels is a little but less regarding the variety and options although it was excellent but again the comparison is between the other Pullman hotels. Overall all we enjoyed our staying and we would repeat it whenever we have the chance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mazen A., We appreciate your comments regarding your stay at Pullman Sochi Centre hotel. It is always a pleasure to receive high scores from our guests. Your opinion regarding breakfast is appreciated and will be transferred to our hotel management in order to work on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARIA TROPINA QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Alexey Families - 27/08/2018 AccorHotels certified review
« Excellent hotel in a great location »

I enjoyed my staying very much. The staff are friendly and helpful. Rooms are big and clean with comfortable bed. Breakfast is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexey, Thank you very much for your comments regarding your stay at Pullman Sochi Centre hotel. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARIA TROPINA QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Family - 26/08/2018 TripAdvisor review
« Excellent hotel in a great location »

Hotel is located in an excellent location on the beach. Rooms are big and clean, bed is very comfortable. Great breakfast. The staff are very friendly and helpful. I will surely come back to this hotel in the future.

Our hotel has responded to the review
Our hotel has responded to the review

LoveTravel80563, thank you for your feedback and we are so happy to hear you enjoyed our service and facilities! Your review serves as the greatest motivation to the team here at the hotel. I hope we will see you again in the near future. Best regards, Maria Tropina Guest Experience Manager

Osnat A. Families - 22/08/2018 AccorHotels certified review
« It was amazing. We enjoyed our stay at the hotel very much. »

We flew to Sochi me and my two daughters. We signed up for this hotel after checking the various websites for comments. And we were not disappointed at all .The hotel was beyond our expectations . The hotel is in high standard and very clean. Excellent service. All the staff are very polite,. Spacious room and free bar drinks, very good breakfast. There is an outdoor and indoor pool with a hammam and sauna. There is a very nice private beach but getting to the beach has to go down a lot of stairs and return to the hotel involves a climbing the stairs. Apart from the stairs everything was just great. And we're going to go back there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Osnat A., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

All P. Couples - 19/08/2018 AccorHotels certified review
« the ladder to the beach is a minus »

all p..the ladder to the beach is a minus

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vitaly, let me thank you for choosing Pullman Sochi Centre. We pay special attention to the feedback of our guests and constantly working on improvement of the service quality, so your feedback is very important to us. We are glad to hear that generally your stay left positive memories, and was filled with pleasant impressions. We sincerely regret that the access to the beach area did not meet your expectations fully. Please accept sincere apologies for the inconvenience. Let me explain that the central location determines the need for our guests to access the beach area along the multi-stage stairs. Allow me to thank you for the review again, we sincerely hope to see you at our hotel again, Regards, Maria Tropina Guest Experience Manager PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Anton P. Couples - 18/06/2018 AccorHotels certified review
« Quite relaxing »

All services worked perfectly. Maybe more towels (two per guest) and numbered umbrellas (to let waiters find guests easier) at the Bliss pool would be good to have.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anton P., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is of great importance to us that we listen carefully to our guest’s comments and I would like to thank you for proposal for the pool operations improvement. We will defiantly will look to the option for the implementation. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

M.l. Business - 15/06/2018 AccorHotels certified review
« Always great! :) »

Great service, wonderful staff, central location, will certainly come again. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.L., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort are very much appreciated. It was pleasure to meet you personally and I was very glad to hear that your stay with us was positive and comfortable. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Nilly W. Couples - 12/04/2018 AccorHotels certified review
« Very good hotel »

Enjoy the staying,thr room,the breakfast and the kindly team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nilly w., We appreciate your comments regarding your stay at Pullman Sochi Centre. It is always a pleasure for us to receive positive feedbacks from our guests and we are happy to know that you enjoyed your holidays in Sochi. I will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, MARIA TROPINA QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Nikola Business - 22/03/2018 AccorHotels certified review
« I was amazed with service »

It was short, but you have proven your name correct.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikola K., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Pullman Sochi Centre invites you to join our loyalty program LeClub Accorhotels and book you next stay on pullman-sochi-centre.ru/accorhotels.com. Participation in the program will allow you to earn points each time you stay in any of the 2500 participating Accor hotels and enjoy a whole host of benefits. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Nina P. Families - 04/01/2018 AccorHotels certified review
« Very good »

I liked everything. But there’s a couple of things I think you can fix - it was always cold for me on the ground floor and the play room for kids is cold and very small carpets there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nina P., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to thank you for sharing with me your additional comments about difficulties with certain aspects of our services during your stay. It is of great importance to us that we listen carefully to our guest’s comments. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Dmitry I. Families - 03/01/2018 AccorHotels certified review

I would like to acknowledge very good breakfast and professional waiters serving it 30/12-01/01. Especially two central Asian looking waitresses, they were very helpful and accommodating. Unfortunately did not get their names. Front desk staff was also very helpful and provided us with air humidifier as it was very dry in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dmitry I., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Mikhail Families - 25/12/2017 AccorHotels certified review
« High quality of service at reasonable price »

Really enjoyed by quality of the service and friendly personal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikhail, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Couples - 01/12/2017 TripAdvisor review
« November in Sochi »

Unforgettable one-week stay in the first-class hotel: excellent service, very clean and quiet, good breakfast, convenient location in the heart of Sochi, stunning sea view from the balcony of the panoramic deluxe suite. A warm sunny weather was an additional bonus. The only minus was improper functioning of hammam for men (practically no steam and too chilly), I lacked it sometimes after walks at the seaside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Smirnov_W, Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, Maria Tropina Guest Experience Manager

Brett A. C. Business - 02/11/2017 AccorHotels certified review
« great service and lovely location »

Lovely rooms with modern amenities and comfortable layout. Good breakfast and great location near to the port. Wines in the bar were a little tied and older vintages, especially for the white (Chablis) but all in all a good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brett A C., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is of great importance to us that we listen carefully to our guest’s comments, so I would like to thank you for your comments about wines variety in restaurant. Please, be sure, that possible actions will be applied for improvement. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Ю. Couples - 30/10/2017 AccorHotels certified review
« Very good impression »

We were very pleased to stay in this hotel. Particularly pleased with small yet very nice attention from the GM Mme Severine Krawec for my birthday and our long-stay. The location of the hotel is perfect with short access to the beach and a very nice open terrace in the yard. The swimming pool location is great at the high floor. Breakfast is full and diversified. Hotel staff is in general very friendly and well-trained. My only disappointment is with surrounding infrastructure: very noisy restaurant Light house, low profile music and shouting people prevent from having a rest in the night until 11pm. I would also suggest to have a closer control of 3 points: 1) cleaning ladies in the room, as they tend to skip a lot of corners and forget small details at a regaular basis 2) swimming pool discipline. as this place is without supervision, guests tend to be extremely noisy, running, jumping into the pool and preventing others to have a peaceful rest... we were very disappointed with the atmosphere 3) concierge service. My expectations would be to find an exclusive assistance, instead I was redirected by the concierge to find tickets for a special event by myself at the site of the event! - LOL. Think about the decoration of the hotel, very design - oriented, it definitely lacks plants and flowers)) that one would expect in the south of the country, where they are not rare))). I would like to thank the GM and the staff of the hotel for the warm welcome and recommend this hotel to my friends and collegues. All the CONs points I mentioned are there to lead your attention to a perfection level! Sincerely Yours, Julia B.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please allow me to thank you for the time to share with me your additional comments about difficulties with certain aspects of our services during your stay. It is of great importance to us that we listen carefully to our guest’s comments. Please be sure that your comments have been shared with management team and required improvement actions will be applied. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

I.z Couples - 10/10/2017 AccorHotels certified review
« Great!!!!!excellent!!!! »

The staff were great!!!the best!!especially Victoria!!! The food the best,the room,the view,the pool,the massage and the location.everything was great! Thank you very much!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear I.Z, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Dmitri Couples - 28/08/2017 AccorHotels certified review
« A perfect stay in Sochi »

Totally liked the hotel! Clean spacious rooms, good breakfast and cuisine at restaurant, great sea view from upper-store deluxe rooms, extraordinary spa at top floor and executive lounge, accompanied by perfect overall service of the hotel stuff - great experience!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We appreciate your comments regarding your stay at Pullman Sochi Centre hotel. It is always a pleasure to receive positive feedbacks from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, DIANA KUZMENKO ASSISTANT TO GENERAL MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

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  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

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