Hotel - Pullman Sochi Centre
Pullman Hotel Pullman Hotel

Pullman Sochi Centre Hotel

4.5/5 703 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • INTL AIRPORT ADLER
  • Languages spoken at the hotel
    • English
    • Russian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage
    • Sauna
  • Bike rack facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 12 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Hotel location

Your meetings and events

Pullman is introducing a fresh approach to the planning of upscale meetings, conventions, seminars and incentive events.

Pullman Sochi Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SNOWDROP 0 m2 3 m 0 0 40 0 0
YUCCA 18 m2 3 m 0 0 6 0 0
ACACIA 27 m2 3 m 0 0 6 0 0
CYCLAMEN 41 m2 3 m 35 14 10 16 20
OLEANDER 52 m2 3 m 50 18 18 20 25
BOXWOOD 68 m2 3 m 60 14 16 24 30
CYPRESS 108 m2 3 m 100 34 30 40 50
CAMELIA 157 m2 4 m 150 40 40 60 70
MAGNOLIA 157 m2 4 m 150 40 40 60 70
GENTIAN 458 m2 3 m 0 0 220 0 0
PRIMROSE 583 m2 3 m 0 0 240 0 0
PLATANE 680 m2 7 m 650 0 0 400 400
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 150 rooms
  • 100% non-smoking hotel
  • 15 rooms for people with reduced mobility
  • 29 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.8/5 AccorHotels Rating 3,561 reviews

Our guest reviews for
Pullman Sochi Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 703 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Liana Business - 13/09/2019 AccorHotels review
« Super »

Everything was on high level. I was with Mail group as a member from Armenia and I will recommend Pullman Hotel as a very good hotel. Our stay was even more comfortable with you. Rooms were very clean, the staff was very polite and the food was just AMAZINGLY tasty. And of course THE VIEW. Breathtaking sunsets and sunrises. <3 Thank you Pullman.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liana, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Elina D. Solo - 12/09/2019 AccorHotels review
« It's not bad »

The hotel is bot bad at all. Housekeeping is good, beds are good. Breakfasts are OK. But the hotel has a big problem, which is the music from the beach starting daily at 7:00 pm and going on until 2:00 am daily. When I wan moved to another side of the hotel the situation was resolved but the sea view room was terrible in these terms. Another issue is that you have wonderful balconies but there is practically nothing to sit to enjoy the breeze and the view: just a couple of rusty metal chairs. You should put something more comfortable in the balconies, so that guests could actually sit there.

Etu Friends - 05/09/2019 AccorHotels review
« Wonderful »

The registtration desk was exelent. Food was exelent. The room was very clean and comfortablr.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esther B., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Anonymous Friends - 07/08/2019 AccorHotels review

Best location, nice room ,good breakfast, the poll,gym, spa, very good on the top floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eyal S., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Nataliya Families - 16/07/2019 AccorHotels review
« Amazing »

Everything was excellent! We’ll back soon again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nataliya, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Couples - 07/07/2019 TripAdvisor review
« Perfectly! »

Amazing hotel. Room with a beautiful view of the sea and the city. I was more than satisfied. Our holiday was successful. Thank you!! Definitely recommend this hotel. Everything is at the highest level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valentine K, Let me thank you for taking the time to share the feedback regarding your recent stay at our hotel. Your time and effort are very much appreciated. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Sincerely, Marina Ulyanova Cluster Quality Manager

Dr.ajay C. Families - 27/06/2019 AccorHotels review
« very good »

juniore suite good size.all accesories.breakfast fine.room service god.good location. observations-reception-there is unprofessionalism on part of checkin usually i am asked to block some amount against my credit card for using the services as restaurant spa etc just to sign the bills on room.offensive questions at pool bar --did u put deposit.even though in good hotels these questions are not asked by waiters .looks that i will runaway from the hotel with my family without checkingout. even at the checkintime customer copy of creditcard swiping of 81000 rbls was not given to me.i kept quite.there is no proper access to beach.the hotel management never thought that there are families who come with chlildren and handicapped people.hope there will access thru the lift ot escaltor covered.housekeeping staff does not speak english.they can not differentiate varities of tea which are in english.being an indian i could find darjeeling and breakfast tea but there was no green and earogrey tea sachets.housekeeing is not aware of such teas.i also obsereved that at the pool beach size of towels does not correspond to the standard of the hotel.usually it shld be 2 meters and not half meter.there are 2 swimming pools one for adult and one for children.iwas shocked that children of average 5-10years old are allowed to jump and use different plastic big toys thus causing discomfort to old and adult people throwing water splash.etc.rescue guards just sit and watch the circus instead doing there job.in the morning breakfast nobody from the waiter approches you and if need any something.they are mainly concerned with cleaning the tables.i asked omlette with onion and spicy.it was so so.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Ajay C., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. Please allow me to thank you for sharing your opinion about some difficulties regarding certain aspects of our services. It is of great importance to us that we listen carefully to our guest’s comments. Please be sure that all possible improvement actions will be implemented. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Greg Couples - 27/05/2019 AccorHotels review
« Nice hotel but unwelcoming staff »

Staff were unwelcoming and made it very difficult and awkward to resolve a problem with breakfast charge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, Thank you for taking the time to tell us about your experience at the Pullman Sochi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Borna Business - 11/05/2019 AccorHotels review

Just it was Great like always!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Borna J., Thank you so much for your loyalty to Accor brand and comments regarding your stay at Pullman Sochi Centre hotel. It is always a pleasure to receive positive feedback especially from our important and frequent guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we are looking forward to welcoming you again soon! Sincerely yours, MARINA ULYANOVA QUALITY MANAGER PULLMAN & MERCURE СОЧИ ЦЕНТР УЛ. ОРДЖОНИКИДЗЕ 11A, Г. СОЧИ 354 000 – РОССИЯ T. +7 (862) 262 97 30 доб. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Nico Families - 09/03/2019 AccorHotels review
« Another nice stay in Pullman »

We have booked the executive suite this time to have a separate room for our son. The room was super big and had everything that was needed. Great service from the porter as well as the reception stuff. We received 2 free ski passes for Rosa Khutor on arrival. Although this was not needed as we J. came from skiing this was a great gift. Thank you Pullman Sochi for another great stay. We will definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nico J., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Thomas C. Couples - 08/02/2019 AccorHotels review
« Exellent hotel »

A great hotel in a lovely place. Great rooms and views!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas, We very much appreciate your comments regarding your stay at Pullman Sochi Centre. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as this one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Anita A. Z. Friends - 16/12/2018 AccorHotels review
« OK »

The hotel was almost empty. This is a 5 star hotel! No one helped us (2 ladies) upon arrival with our luggage! The room is large and nice but during our stay not very clean!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anita Ankri Z., Thank you for taking the time to tell us about your experience at the Pullman Sochi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Nils H. Business - 26/11/2018 AccorHotels review
« Comfortable in a good location »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nils H., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Pullman Sochi Centre invites you to join our loyalty program LeClub Accorhotels and book you next stay on pullman-sochi-centre.ru/accorhotels.com. Participation in the program will allow you to earn points each time you stay in any of the 2500 participating Accor hotels and enjoy a whole host of benefits. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MAANGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Borna Business - 07/11/2018 AccorHotels review

Every thing was excellent and thanks to helpful staff and their hospitality and special thanks to Ms. Elena

Our hotel has responded to the review
Our hotel has responded to the review

Dear BORNA, We very much appreciate your comments regarding your recent stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. Your review serves the greatest motivation to the team here at the hotel. Thank you again for sharing your experience, and we hope to see you in nearest future. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Tamara K. Families - 06/10/2018 AccorHotels review
« Voyage with family »

I have a good time in our hotel.It was very clean,modern and the staff very professional. Thanks for a good enjoy for us.But the road to see was very hard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamara K., let me thank you for choosing Pullman Sochi Centre. We pay special attention to the feedback of our guests and constantly working on improvement of the service quality, so your feedback is very important to us. We are glad to hear that generally your stay left positive memories, and was filled with pleasant impressions. We sincerely regret that the access to the beach area did not meet your expectations fully. Please accept sincere apologies for the inconvenience. Let me explain that the central location determines the need for our guests to access the beach area along the multi-stage stairs. Organization of different access in the nearest accessibility of the hotel is not possible at the moment. Allow me to thank you for the review again, we sincerely hope to see you at our hotel again, Regards, Maria Tropina Guest Experience Manager PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Borna Business - 24/09/2018 AccorHotels review

The Pullman Hotel Sochi Centre was a one of my favorite hotel and fully satisfied not only in Russia but in world, regarding services, helpful and kind staff, cleanliness and respecting the guests. Unfortunately after 3 years staying in the mentioned hotel as regular guest, last time I have faced so many critical problems which a fully list already prior the check out has delivered to front desk manager.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Borna, I refer to your recent stay and the guest survey you were kind enough to complete, and I thank you for it. I was very concerned to read a list of service shortfalls you experienced and I sincerely regret that those issues has marred your recent stay with us. Please accept my sincere apologies for the inconvenience and rest assured that I have addressed the matters that you have raised, particularly regarding the missing helpfulness and professionalism on our side with the appropriate management. As a gesture of goodwill towards our regular guest and LeClub Accorhotels member like yourself, we would like to accrue you with 4000 reward Le Club Accorhotels points. Mr J., once again I would like to thank you for having given us a chance to have your feedback on our services and I do hope we will have the pleasure of welcoming you back to Pullman Sochi Centre in the not too distance future. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Yana Couples - 07/09/2018 AccorHotels review
« Overall great experience but there is a weird feature »

We came just for a short stay for a weekend for my birthday. We were given a requested room with even my little special request. I got a little compliment for my birthday even. so the room and the beach was very nice, however we were very surprised by the fact that we can not sign our room service or breakfast on the room and pay at check-out, instead we had to pay right away. that's pretty frustrating and not common anywhere. Besides the beach lifeguards are not very nice in terms of interacting with people, pretty rude and insolent, were shouting at people. At the beach there is a very nice rubber mat in the sea, very helpful. The breakfasts could be better for this price. Overall we are satisfied, but not wowed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yana, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. As we strive to continuously improve the quality of our services, we listen carefully to our guest’s comments. Please allow me to thank for sharing your comments about difficulties with certain aspects of our services during your stay. A comfort stay of our guests is one of our priorities so the hotel team do it their best to support and provide all required assistance. To have a possibility to sign additional services to room number account we offer our guest to leave a deposit. Your comments about lifeguard behavior were carefully analyzed by the management team of the hotel and will be internally investigated to avoid the situation happening again. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Yoel H. Couples - 04/09/2018 AccorHotels review

The food in the business lounge was poor comparing to other five star hotels . We intend to make the reservation directly from the hotel but after sending two mails to the hotel asking some questions and not getting any answer I made the reservation direct through booking.com and this cost me 200 $ more

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoel H., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments. Please allow me to ask you to share with me additional comments about difficulties with a room booking. Please share website and email address which have been used by you use to make a reservation directly. The team and I certainly look forward to welcoming you back very soon. Thank you very much in advance for taking the time to share your additional feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Frequent G. Business - 29/08/2018 AccorHotels review
« Great as always ***** »

Wonderful, even though I stayed just for some hours this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is always a pleasure to receive positive feedback from our frequent guests. That was very sad that you weren't able to spend much time in the hotel, but I will defiantly share your comments with the hotel team. We look forward to welcoming you back again and thank you very much for taking the time to share your feedback with us. With best wishes, MARIA TROPINA G. EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Dr. M. A. Families - 28/08/2018 AccorHotels review
« Satisfied »

The location, facilities and services were perfect however the breakfast in comparison to other Pullman hotels is a little but less regarding the variety and options although it was excellent but again the comparison is between the other Pullman hotels. Overall all we enjoyed our staying and we would repeat it whenever we have the chance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mazen A., We appreciate your comments regarding your stay at Pullman Sochi Centre hotel. It is always a pleasure to receive high scores from our guests. Your opinion regarding breakfast is appreciated and will be transferred to our hotel management in order to work on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARIA TROPINA QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

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