Hotel - Mercure Ambassador Seoul Gangnam Sodowe
Mercure Hotel Mercure Hotel

Mercure Ambassador Seoul Gangnam Sodowe

4.0/5 906 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • INCHEON AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30-22:00
    • Opening hours : Week-end 6:30-22:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ACCENTURE0.4 km / 0.25 mi DUPONT0.2 km / 0.12 mi GS ENGINEERING0.1 km / 0.06 mi IBM2.6 km / 1.62 mi NEC0.5 km / 0.31 mi P AND G0.1 km / 0.06 mi SAP2 km / 1 mi TOYOTA0.1 km / 0.06 mi
BAT0.1 km / 0.06 mi E BAY0.1 km / 0.06 mi HYUNDAI MOTORS4 km / 2.49 mi LG ERICSSON0.1 km / 0.06 mi NOKIA SIENEMS0.5 km / 0.31 mi SAMSUNG1.5 km / 0.93 mi SIENEMS0.2 km / 0.12 mi

Exhibition and convention centre

COEX CONVENTION2.5 km / 1.55 mi

Your meetings and events

Total size is 70.59 sq.m. Maximum capacity is 100 based on theater-style. Also, seminar facilities are available at your convenience, such as beam projectors, automatic screens, wired & wireless microphones and so on.Total size is 52.01 sq.m. Maximum capacity is 70 based on theater -style. Also, seminar facilities are available at your convenience, such as beam projectors, automatic screens, wired & wireless microphones and so on.Total size is 27.68 sq.m. Maximum capacity is 35 based on theater- style. Also, seminar facilities are available at your convenience, such as beam projectors, automatic screens, wired & wireless microphones and so on.

Mercure Ambassador Seoul Gangnam Sodowe Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VENUS2 28 m2 2.8 m 20 0 12 9 0
VENUS1 52 m2 2.8 m 40 16 20 24 0
MERCURY 71 m2 2.8 m 60 24 24 30 0
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Mercure Gangnam standard double rooms offer 1 double bed and also feature an in-room safe, wireless broadband Internet, a 32 inch flatscreen LCD TV, as well as city views.Enjoy a comfortable rest and leisure time in the room with a view of the Gangnam. Superior room includes a 32 inch flatscreen LCD TV, high-speed Internet service and an individually-controlled heating and air-conditioning system.

  • 288 rooms
  • 100% non-smoking hotel
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 5,130 reviews

Our guest reviews for
Mercure Ambassador Seoul Gangnam Sodowe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 906 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Nessim J. Business - 12/09/2019 AccorHotels review
« Mamagedy »

Excellent Second time in your hotel

Shelly P. Couples - 12/09/2019 AccorHotels review
« Friendly staff and great location »

We followed the directions on the hotel website about how to take the bus from Incheon to the hotel. The directions were perfect. The staff was helpful upon check-in. The room was very clean and comfortable. Nice skincare products were provided. The location was perfect for our purpose and the metro stop is very close.

Juhan Couples - 11/09/2019 AccorHotels review
« Great Hotel in a Great Location »

the hotel is location right outside the subway station with many eating house right outside the hotel. the hotel breakfast buffet is fantastic.

Mr A. K. Couples - 10/09/2019 AccorHotels review
« It was a wonderful stay »

The Mercure hotel provided a very confortable stay: a nice room, helpful staff members, delicious breakfast, location very close to the subway. My only wish is that you had more alcoholic cocktail options in the bar similar to the Novotel Century in Hong Kong.

Gina A. R. Solo - 09/09/2019 AccorHotels review
« Excellent, As Usual »

It's always a pleasant surprise to be greeted with "Welcome back" indicating that the hotel staff was aware that I had stayed there before

Hafsa E. G. Couples - 09/09/2019 AccorHotels review
« Amazing! »

It was amazing on all levels

Neerav S. Business - 09/09/2019 AccorHotels review
« Thank You »

Dear Team, It was great staying with you for my business visit recently in Seoul. Staff was very accommodative and responsive to all my requirements during the stay. Hotel is very conveniently located and is very nice. Breakfast also had some vegetarian options which was great. Neerav

Anonymous Business - 07/09/2019 AccorHotels review
« Nice hospitality »

Good and convenient as nearby Yeoksam subway and other things like Indian restaurant

Aleksandar G. Families - 06/09/2019 AccorHotels review
« Excellent location but small rooms »

Everything was great except the lack of storage space in the room. Why is it not possible to enjoy the welcome drink at the rooftop bar?

Bernhard Business - 05/09/2019 AccorHotels review
« Professional »

Professional service. Complying with expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernhard S., Warm greeting from Mercure Gangnam Sodowe! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jenna JUNG Front Office Manager

Jason A. Business - 03/09/2019 AccorHotels review
« Good but could be a little better »

Overall I enjoy staying at this hotel. I've stayed three, times multiple days in the last 3 months or so. I think that the staff can be a little bit more friendly. There were a few things that just seemed like it would be easy for them to do but they didn't even try to accommodate. One example is that when we checked out on Sunday I asked if it was ok if I had lunch around the hotel after checking out and leave my car in the parking lot. The receptionist who checked me just said that the car had to be taken out by checkout time. There were a few other small situations that I felt like the staff was not as friendly or helpful as possible. Overall it is the small details that makes a customer feel like the hotel is looking out for them. In the past I've felt it from this hotel but the most recent stay I did not. As I said the hotel itself is good. I appreciate the cleaning staff and general quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason A., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Gangnam Sodowe. From your comments, I feel really sad because we let you down with our inconsiderate service which offered to you.It is not positive attitude not to be flexible as a hotelier despite of all regulations and policy. We will look back on what we did and try to find the improvements with your case. Thank you again for sharing your experience, and we hope your present visit will be more pleasant than the previous one. Sincerely, Jenna JUNG Front Office Manager

Andrew C. Couples - 03/09/2019 AccorHotels review
« Mediocre »

Wife had a medical injury and needed extra pillows when sleeping, when requested we were told there were no extra pillows in the hotel. I find this quite poor considering Mercure is a large global brand.

Chris H. Business - 02/09/2019 AccorHotels review
« Good Service and Pleasant Staff. Noisy Room and Hard Beds! »

Everyone was very accommodating and friendly, a receptionist even helped me book a tour. The food and drink in the Sky Lounge was very tasty (though no desserts which was sad), the hotel was very clean, nicely decorated and I enjoyed the breakfast food selection (particularly the French toast!). My main complaints: the inability to reduce fan power for my room's air conditioning, you can only change the temperature and fan was set to auto. This made it very noisy and would turn off and on all night. The bed was also incredibly firm to sleep on, but the ability to change my pillow to a memory foam one helped. There was no face towel provided (a flannel) so I had to use the hand towel to wash my face. Also the universal plug socket was located on the desk, but there wasn't one beside the bed so I could not keep my UK phone charged by my bedside. The ability to easily open the window very wide while being so high up felt very dangerous too!! And I would not bring children into my room for that reason. It's also a shame the spa/pool cost extra to use and no on-site masseusse service that I could see. Other than that, the stay was very pleasant, thank you.

Anonymous Business - 02/09/2019 AccorHotels review
« Recommendation for future »

It was a pleasant stay overall. I wish the sauna in the basement was open till much later.

Sungjoo J. Business - 02/09/2019 AccorHotels review
« Overall good »

I think there is no point to complain to the service here, The room condition and the breakfast were actually good. However as Accor Platinum member, I could not feel I got any benefit.

Our hotel has responded to the review
Our hotel has responded to the review

정 성 주 고객님께, 오전에 전화드린 객실 팀장 정지임 이라고 합니다. 먼저, 저희 머큐어 강남 쏘도베 호텔에 투숙해 주셔서 깊은 감사드립니다. 그리고 저희 내부 communication error로 인해 고객님께 plat. member benefit을 제대로 제공해 드리지 못한 점 진심으로 다시 한 번 사과드립니다. 아까도 말씀드렸지만 포인트 적립및 현재 드릴수 있는 서비스를 프론트 데스크에 전달했으니 확인 부탁드리겠습니다. 다시 한 번 진심으로 사과드리겠습니다. 감사합니다. 객실 팀장 정 지 임드림

Kent W. Business - 02/09/2019 AccorHotels review
« Convenient location and comfortable stay »

Room is not as big as I expected. Don't expect too much about the restaurant at 2nd floor as my 3 lunches are almost exactly the same.

Steven W. Business - 02/09/2019 AccorHotels review
« Decent, neat & clean enviroment »

satisfactory and clean, may wish to stay here again sometime soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven W., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Gangnam Sodowe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jenna JUNG Front Office Manager

Clara Business - 02/09/2019 AccorHotels review
« Fuss-free for Business Stay »

Check-in and Check-out was smooth.

C. K. Business - 02/09/2019 AccorHotels review
« Great Breakfast »

Breakfast included in the package was great! The GYM should be open late though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chulho K., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Gangnam Sodowe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The operation hour for the gym is until 22:00, however, we will consider your comment with concerned departments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jenna JUNG Front Office Manager

Naman S. Business - 31/08/2019 AccorHotels review
« Good with scope for improvement »

1) nice and clean hotel Good food and staff very helpful 2) should give complimentary access to business centre so that guest can make use of this 3) internet speed was very bad in rooms especially after 9. Need to improve

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