Hotel - Grand Mercure Dongguan Humen
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Dongguan Humen

4.0/5 583 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SHENZHEN BAO AN
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24HOURS
    • Opening hours : Week-end 24HOURS
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

NESTLE20 km / 12.43 mi YICUN FASHION5 km / 3.11 mi
NOKIA20 km / 12.43 mi

Exhibition and convention centre

GDE10 km / 6.21 mi

Your meetings and events

Grand Mercure Dongguan Humen Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Huiyuan meijue banquet hall 0 m2 0 m 0 0 0 0 0
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 252 rooms
  • 69 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 583 reviews

Our guest reviews for
Grand Mercure Dongguan Humen

100% genuine reviews from our guests

Find out more
L. M. F. Business - 12/08/2019 AccorHotels review
« WiFi not stable and light not bright »

Pillow must change new , sleep 1 is too low, put double is too high

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Michelle Real

Corbin C. L. Business - 04/08/2019 AccorHotels review
« Make it a bargain »

I have made a monthly stay in the hotel for almost 6 years

Nicky Business - 05/07/2019 AccorHotels review
« So so »

Facility is so so. Wifi is very weak. The point I still consider to this hotel is the royalty membership that I can accumulate the points. I think Wifi connection is the first that your hotel needs to fix. The internet connection is very very slow during the night. If it is continue, I will switch the hotel and I will not stay in Humen hotel anymore if I find better choice.

Joely T. Business - 05/07/2019 AccorHotels review
« Very bad quality »

The room air conditioning was not cold at all the room so humid and hot we have to checked out one day earlier because too hot to sleep and no complimentary tea or coffee in the room and the fridge was locked. I won’t stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joely Simwuen T., Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Humen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Real Guest Relations Manager

John F. Business - 26/06/2019 AccorHotels review
« Convenient location in Humen »

The check in and check out experience were great during the stay. The front office staff is efficient. The location is convenient to entertainment, transportation and recreation (like Humen Garden).

Alex Business - 09/06/2019 AccorHotels review

Rooms are good quality, comfortable and clean. The quality and variety of the Breakfast buffet is poor and not at the level you normally expect from a Grand Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chi Wan Y., We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Humen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And regards to our poor breakfast, I will inform the chef to make some action in order our customer like you will more feel satisfy. Sincerely, Michelle Real Guest Relations Manager

Glenn Business - 09/06/2019 AccorHotels review
« A nice place to stay in Humen. »

Grand Mercure Hotel is a nice Hotel to stay in at Humen. The place was clean and the room spacious. The attitude of the staff was really fantastic - courteous, efficient and with a cheerful disposition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenn T., We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Humen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Real Guest Relations Manager

Douglas D. J. Business - 26/05/2019 AccorHotels review
« No wifi, under system maintenance »

There is no wifi in room #1110 during the duration of this stay, and at the lobby the following day due to systems maintenance according to the front lobby officer. This is a business trip and I could not even check my emails that my overseas clients are very upset about me not replying them.

May C. Families - 26/05/2019 AccorHotels review
« Excellent hotel with great location. »

It is my second visit and everything is great as it has been ie. room type, location, price, service mind, etc. But the cons (for your improvement) are smoking in the Lift/lobby!!, breakfast has no variety, too much carbohydrate, and with small portion.

Felix C. G. C. Business - 06/05/2019 AccorHotels review
« Managing Director of Aluminium Service Centre Sdn. Bhd., Malaysia. »

I have been staying in this hotel since 2000 and was satisfied with the management, the location and the food. Please continue to improve the satisfaction of your clients in time to come.

Janero Business - 30/04/2019 AccorHotels review
« Good experience with resonable price »

Keep going

Pat C. Families - 24/04/2019 AccorHotels review
« Hotel Rates are very reasonable but..... »

This hotel is quite different than other Accor Hotels, as a Gold Member, there's no welcome drinks offered. The room is alright, but problems with the A/C, feeling humid and warm inside the room, sweating... ended up requesting an electric fan to keep the air (warm air) flowing inside the room

Thomas Business - 19/04/2019 AccorHotels review
« good value for money »

I stay there 6 to 8 times per year. This should be enough description

Anonymous Business - 02/02/2019 AccorHotels review
« Home staying »

Very good and the staffs are very much taking care of the guest

Fatal1ty Business - 01/03/2018 AccorHotels review
« OK for short term business trip stay »

If you don't plan to stay to over weekends nor more than 1 week, this hotel is fine for day-in-day-out business trip. There's no fancy gym nor swimming pool, room is adequately equipped if you are given the room with bathtub.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wei Hui L., We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Humen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We say sorry because there's no chance to have swimming pool in our hotel because of no more space. The hotel has gym located on the 6th floor but not much fancy and huge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Real

Steven J. Business - 24/02/2018 AccorHotels review
« really good , »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven J., We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Humen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Real

Anonymous Business - 23/02/2018 AccorHotels review
« Clean and comfortable hotel »

The location is in the centre of humen. Clean and tidy of the room overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tommy H., We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Humen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Real

Fatal1ty Business - 09/12/2017 AccorHotels review
« Good for business trip stay over »

Good for business stay over if you don't plan to spend all day at the hotel

Nicky Business - 03/12/2017 AccorHotels review
« Room is clean, but noisy on the water pipe. »

Some room is noisy on water pipe. I always book for executive type room with bathtub, but it sometime unavailable without notice. I only be informed when I arrive hotel. I think this should be fair to inform upfront.

Anonymous Business - 25/11/2017 AccorHotels review

The front desk service is good and more helpful every time like go back home. Jason andy Kevin more helpful thanks for them

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