Hotel - Hotel Mercure Roeselare
Mercure Hotel Mercure Hotel

Hotel Mercure Roeselare

4.0/5 290 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Viqtus

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-9:30
    • Opening hours : Week-end 07:00-11:00

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ARDO7 km / 4 mi DECEUNINCK10 km / 6 mi DOVY CENTER7 km / 4 mi FREMACH3 km / 1 mi PACK2PACK3 km / 1 mi SIOEN12 km / 7 mi VDL BUS ROESELARE7 km / 4 mi WINSOL3 km / 1 mi
CARGILL OIL PACKERS5 km / 3 mi DICOGEL12 km / 7 mi DUJARDIN FOODS18 km / 11 mi GREENYARD FOODS14 km / 8 mi SAPA TUBING17 km / 10 mi SOLIVER4 km / 2 mi WESTFRO13 km / 8 mi

Exhibition centre

KORTRIJK EXPO20 km / 12 mi

Your meetings and events

Hotel Mercure Roeselare Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BUSINESS SUITE 34 m2 2 m 0 0 10 0 0
Executive Boardroom 75 m2 2 m 0 0 16 0 0
Zaal 1 (5e verdieping) 75 m2 2 m 0 20 0 0 0
Zaal 2 (5e verdieping) 75 m2 2 m 0 20 0 0 0
Zaal 3 (5e verdieping) 75 m2 2 m 0 0 0 28 0
Zaal Innovation 75 m2 2 m 50 20 25 32 40
Zaal Marketing 75 m2 2 m 50 20 25 32 40
Zaal Strategy 75 m2 2 m 50 20 25 32 154
Zaal Vision 75 m2 2 m 50 20 25 32 40
AUDITORIUM 150 m2 3 m 100 0 0 0 0
    • Screen
    • Flipchart
    • Auditorium
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 87 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,050 reviews

Our guest reviews for
Hotel Mercure Roeselare

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 290 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Lowie Couples - 02/07/2019 AccorHotels certified review
« Very nice stay »

Very nice stay in your hotel, good service, nice upgrade, only "big" remark: the floor was smelling smokey (lucky the room wasn't)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lowie, We thank you for sharing your opinion with us. It’s a pleasure to hear that you enjoyed our hotel and appreciated our quality service. However we are sorry about the unpleasant odour and we will be checking this. It would be a pleasure to welcome you back in the future. Best regards, Joke De Jonghe, Reservations Manager

A S. Families - 28/06/2019 AccorHotels certified review
« Good experience »

It was pleasant experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A S. Thank you for taking the time to write this review. A message of satisfaction from our guests is very gratifying for our team and we are pleased that you enjoyed your stay. We would love to know what would have made time with us even better; your satisfaction is our top priority. We look forward to welcoming you back. Best wishes, Joke De Jonghe, Reservations Manager

C. Business - 13/06/2019 AccorHotels certified review
« Business trip in Lille »

Great hotel - upgrade in a suite bigger than my apartment ! Good for business. Next to highway. 30 minutes from Lille and much cheaper. Strongly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel Mercure Roeselare. It is always rewarding to know that you found our location to be convenient. We are pleased to know that you found us to be of good value. Your recommendations are truly appreciated. We look forward to welcoming you back. Best wishes, Joke De Jonghe, Reservations Manager

Maps792083 Couples - 10/06/2019 TripAdvisor review
« Standard business orientated Mercure hotel »

We found that this hotel had slightly deteriorated since our last visit ( We use it every two years as a base to tour the Bruges and Flanders area ) - It is much cheaper than staying in Bruges itself. We had a few issues with the room - 1/ A electricity outage that took 30 minutes to respond to - and then only after I went to reception . 2/ A trip hazard by the door that was repaired the next day after it was reported on our arrival - but the repair made it worse!! 3/ The toilet wouldn't stop flushing unless you pushed the button back in to place - wasting a lot of water. That never got seen to and for a hotel chain that claims it is VERY environment friendly that is shameful. On the bright side Iben in reception is what all reception staff should aspire to be - He is efficient, friendly and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for taking the time to share your opinions on your visit to our hotel. We're sorry your experience hasn't been fully satisfying and we would like to extend our apologies. We do wish to clarify that the issue with the electricity was caused by a malfunctioning water kettle; after we replaced the kettle, this matter was resolved. I have taken note of your comments regarding your room and bathroom facilities and will be addressing this with our maintenance team who are dedicated to the good upkeep of all the hotel and services. Nevertheless, we truly appreciate your recognition of Iben's excellent service; we will be sure to share your comments with him and give him the recognition he deserves. Despite this, we hope to welcome you back again for a better stay in the future. Best wishes, Joke De Jonghe, Reservations Manager

Christer S. Business - 19/05/2019 AccorHotels certified review
« Perfect Hotel for my needs »

Nice staff an very good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for such a positive review and the top rating. We are glad that you had a pleasant stay at the Hotel Mercure Roeselare and that the hotel met your expectations. Thank you for appreciating our team and our breakfast. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We are happy that all the facilities were to your satisfaction. We look forward to welcoming you back. Best wishes, Joke De Jonghe, Reservations Manager

Gabriel Business - 08/05/2019 AccorHotels certified review
« Great »

Felt very welcome, especially as a platinum member. Hotel was quiet and comfortable. The gym was spacious and fitted with adequate equipment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriel, Thank you for sending us this kind review about your recent stay. We appreciate your kind words about our team members. It’s a pleasure to read that you were satisfied with our fitness facility. All of the team look forward to seeing you on a future visit. Best regards, Joke De Jonghe, Reservations Manager

Jacques Couples - 06/05/2019 AccorHotels certified review
« Satisfied »

Great as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacques, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay at the Hotel Mercure Roeselare and that the hotel met your expectations. We are happy that all the facilities were to your satisfaction. We look forward to welcoming you back. Best wishes, Joke De Jonghe, Reservations Manager

J Solo - 15/04/2019 AccorHotels certified review
« Comfortable and well located »

Love the beds, great breakfast, will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest,<br> <br> We would like to thank you for this kind review about our hotel.<br> <br> A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. <br>We are delighted that you had such a pleasant experience and appreciated our quality bedding.<br>It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet.<br> <br> We hope to welcome you back again.<br>My best wishes,<br> <br> Joke De Jonghe, Reservations Manager

Herbert Solo - 10/04/2019 AccorHotels certified review
« Alles OK »

OK

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herbert.<br>Vielen Dank für die Bewertung unseres Hotels.<br> <br> Wir haben sehr gerne gelesen, dass Sie einen rundum schönen Aufenthalt bei uns hatten.<br> <br> Hoffentlich entscheiden Sie sich auch in der Zukunft wieder für uns.<br>Freundliche Grüße,<br> <br> Joke De Jonghe, Reservations Manager

Ashley Families - 20/03/2019 AccorHotels certified review
« Great Place with Fantastic Amenities »

We loved staying at the Hotel Mercure in Roeselare. It was about 15 mins from where we needed to be so a quick drive into town. The accommodations were very nice. Our room was spacious and I loved that what ever was in the mini bar was free and refilled if you used it. We will definitely be staying here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashley,<br> <br> It’s kind of you to post this review of your recent visit.<br> <br> We are happy to hear that you had a lovely stay at our hotel. It’s a pleasure to know that your room was convenient for you. <br><br>We always aim to provide a comfortable atmosphere, along with amenities to our every guest.<br> <br> Thank you for your kind recommendation, we look forward to seeing you on your next visit. <br>Best regards,<br> <br> Joke De Jonghe, Reservations Manager

Charles T. Business - 08/03/2019 AccorHotels certified review
« Only the bed was bad »

I paid for a double bed but got 2 singles pushed together.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles,<br>Thanks for taking the time to share your opinions on your visit to our hotel.<br> We sincerely hope you enjoyed your stay with us.<br><br>We regret that the bed was not entirely what you had expected. Indeed, our Superior rooms have Twin beds, however, our Privilege rooms and Suits contain Queen-size beds. We would be delighted to reserve one of these for you on your next trip.<br> We hope we have the pleasure to welcome you back on a future visit. <br>Best regards,<br> Joke De Jonghe, Reservations Manager

Dave Couples - 11/02/2019 AccorHotels certified review
« Always returning »

Staff, cleanliness, breakfast, check out time, all excellent. It was nice to be acknowledged as returning visitors and our Accor membership was also noted by the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave,<br>Thank you for such a positive review and the top rating.<br> We are glad that you had a pleasant stay at the Hotel Mercure Roeselare and that the hotel met your expectations. Thank you for appreciating our team and our high standards. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are pleased to know that you had an easy and smooth checkout. We are happy that all the facilities were to your satisfaction.<br> We look forward to welcoming you back. <br>Best wishes,<br> Joke De Jonghe, Reservations Manager

Nick B. Friends - 31/01/2019 AccorHotels certified review
« A very comfortable stay »

Very efficient from start to finish comfortable room and pleasant breakfast would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick,<br>Thank you for such a positive review.<br> We are glad that you had a pleasant stay at the Hotel Mercure Roeselare and that the room met your expectations. Thank you for appreciating our breakfast. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. It is always rewarding for us to welcome a returning guest. Thank you for choosing us again. We are happy that all the facilities were to your satisfaction.<br> We look forward to welcoming you back. <br>Best wishes,<br> Joke De Jonghe, Reservations Manager

Gjb Business - 20/01/2019 AccorHotels certified review
« Good hotel that does have a gym !! »

Staff all very friendly and rooms are great. it annoyed me that I checked online and the gym is not mentioned in either the facilities comments or in the pictures so I did not bring any of my training gear. I was not happy when I found that the hotel did have a &quot;secret&quot; gym. Strange policy in the restaurant regards order choice for more than 8 people, I was forced to have the toughest steak (Irish round steak??) I've ever had. The wait was so long I did not send it back !! Oh, I stayed in room 308 and the shower each morning fluctuates in temperature wildly, it suddenly goes very hot. Someone, eventually, will get hurt jumping out of the way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GJB, We appreciate your feedback.<br> Thank you for acknowledging our team members who work hard to ensure that we deliver the best service and always meet your expectations. We are glad that you were satisfied with your room, however we are sorry to hear that other aspects of your stay were not as pleasant. Please rest assured that we have taken good note of your comments.<br> We hope that you will return on another occasion in the future. Best regards,<br> Joke De Jonghe, Reservations Manager

Tm Families - 29/12/2018 AccorHotels certified review
« Very good »

Always very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest,<br>Thank you for such a positive review.<br> We are glad that you had a pleasant stay at the Hotel Mercure Roeselare. We are happy that all the facilities were to your satisfaction.<br> We look forward to welcoming you back. We wish you happy holidays and a happy new year.<br>Best wishes,<br> Joke De Jonghe, Reservations Manager

Mr K. H. Families - 22/12/2018 AccorHotels certified review

Very helpful and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin,<br>Thank you for such a positive review and the top rating.<br> We are glad that you had a pleasant stay at the Hotel Mercure Roeselare. Thank you for appreciating our team. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. Your comfort is our top priority. We are happy that all the facilities were to your satisfaction.<br> We look forward to welcoming you back.<br>Best wishes,<br> Joke De Jonghe, Reservations Manager

Anonymous Couples - 11/12/2018 AccorHotels certified review

Alles correct in orde

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest,<br>Thank you for posting this comment.<br> It is rewarding to hear that you were satisfied with our hotel. We always aim to provide a truly memorable experience.<br> We look forward to seeing you again in the future.<br>Kind regards,<br> Joke De Jonghe, Reservations Manager

Charles T. Business - 28/11/2018 AccorHotels certified review
« Mr »

Perfect and relaxing after a long day driving

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles,<br>Thank you posting this feedback.<br> We are glad you enjoyed your stay. Meeting the needs of our guests is one of our top priorities.<br> We look forward to seeing you on a future visit.<br>Kind regards,<br> Joke De Jonghe, Reservations Manager

Peter B. H. H. Business - 26/11/2018 AccorHotels certified review
« Zoals het hoort! »

like always! HAPPY!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter,<br>Thank you for posting this kind review.<br> We are pleased to know that you enjoyed your stay. Meeting the needs of our guests is one of our top priorities.<br> We look forward to seeing you again in the future.<br>Kind regards,<br> Joke De Jonghe, Reservations Manager

Paul C. Business - 25/11/2018 AccorHotels certified review
« business trip in Lille »

This mercure hotel in Belgium close to Lille and Gand is great (20minutes from Lille if you avoid the traffic jam period.) . I had a free upgrade in a suite. What a room. Big, (35sm), incredibly well equipped (even washing machine and dryer!). The hotel is recent and in a very good state. Very good quality of beds and pilows - very friendly staff. As a platinum member, you get a nice little surprise as well. Hotel just off the motorway so great if you travel by car. So all in all, great hotel in my point of view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul,<br>It was a pleasure to receive your kind appraisal of your recent stay with us.<br> We are happy to read that you enjoyed your stay and appreciated our convenient location. It’s a pleasure to know that your room was ideal for you.<br><br>We understand how important an excellent night’s rest is for our guests and are pleased we were <br>able to meet your expectations. <br><br>Thank you for your mention of our team members.<br> We look forward to seeing you on a future occasion. <br>Warm regards,<br> Joke De Jonghe, Reservations Manager

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