ibis budget Hamburg City 1 star

Customer review rating (ALL Rating) 4.1/5 2,322 reviews

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Description

Hotel extras

  • Downtown location

  • WIFI

  • Parking garage

  • Sweet bed

  • Central location to many hotspots such as harbor, pier, city center, theater and more!

Our accommodation(s)

Hotel location

ibis budget Hamburg City

Amsinckstrasse 1
20097 HAMBURG
Germany

GPS:53.548057, 10.00887

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,322 reviews

TripAdvisor Rating  4.0/5  975 reviews

Weird but an OK stay

Customer review rating 2.5/5

Polina Business - Confirmed reviews ALL

The staff was nice but overall it was more "budgeter" than we thought: weird shower construction (you walk right into the room, no place for towels), the sink is small and right next to the bed, no bin and ventilation in WC, bunkbed with only one made (double) bed (and I planned we would sleep separately), no fridge (luckily, the staff was nice and took our medicine into the kitchen fridge), no kettle in the room but luckily a coffee machine with free hot water and microwave near reception.

Dear Polina, Thank you for sharing your feedback regarding your stay at ibis budget Hamburg City. We regret to hear that your experience did not meet your expectations. We appreciate your positive comments about the friendly staff and the booking experience. It is unfortunate that you encountered some inconveniences with the room amenities, such as the unusual shower construction and the absence of certain amenities like a refrigerator. We also regret that the check-in and accommodation did not meet your expectations. We will use your feedback to improve our services and facilities, and we appreciate your constructive suggestions for enhancing the condition of the rooms and the Wi-Fi access. Ensuring our guests have a pleasant experience is important to us, and we regret that we did not meet your expectations. We hope you will consider giving us another opportunity to exceed your expectations in the future. If you have any further concerns or would like to share additional details, please feel free to contact us. We look forward to welcoming you back soon. Best regards, Carsten Woll Hotel Director ibis budget Hamburg City

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

It was good stay, everything was good, but it was costly for that room.

Dear Guest, Thank you for taking the time to share your feedback. Sincerely Carsten Woll Direktor

Great Location, Great Value

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

My family and I had a pleasant visit to Hamburg with a short overnight stay at IBIS Budget Hmaburg City. The reception was warm and welcoming, the accommodation was satisfactory for the type of hotel and the breakfast was super.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Carsten Woll Direktor

Good stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

The room is clean and nice. The location is great, close to the maritime museum and the harbour.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Carsten Woll Direktor

Good stay.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The rooms are very clean and the staff is friendly. The checkout procedure is simple and quick.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Carsten Woll Direktor

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Other web-users rate our hotel

  • 2,413 reviews 9.1/10 Location
  • 3,169 reviews 4.8/10 Room
  • 1,782 reviews 8.8/10 Service
  • 42 reviews 9.1/10 WiFi
  • 1,790 reviews 2.9/10 Comfort
  • 1,692 reviews 6.9/10 Breakfast
  • 1,189 reviews 7.2/10 Cleanliness
  • 16 reviews 2.8/10 Bar

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