Hotel - Pullman Port Douglas Sea Temple Resort & Spa
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Pullman Port Douglas Sea Temple Resort & Spa Hotel

4.5/5 2,068 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

With its spectacular location and exceptional array of leisure and conference facilities, Pullman Port Douglas Sea Temple Resort and Spa offers the ideal venue for incentives, team building activities, meetings and conferences in Port Douglas. As a Queensland conference centre, the hotel offers an impressive range of indoor and outdoor event spaces, with the capacity to accommodate 12 to 190 delegates. Stylish, modern and elegant, function rooms are equipped with a range of conference equipment, includingteleconferencing equipment, audiovisual & projection equipment, superior soundsystems, an LCD plasma display and WIFI access. For beautiful outdoor events, Lagoon View Terrace provides the perfect setting, seating up to 190 guests in banquet style.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
THE BOARDROOM 25 m2 2 m 0 0 12 0 0
TEMPLE I 39 m2 3 m 64 30 30 45 60
TEMPLE II 39 m2 3 m 72 24 30 36 60
FOUR MILE 59 m2 2 m 56 24 16 24 48
LAGOON VIEW TERRACE 120 m2 5 m 0 0 0 0 190
TEMPLE I&II 156 m2 3 m 162 39 36 90 190
    • Soundproof areas for greater confort
    • An extensive array of audio, video and projection equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Certified Conference Hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, including Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.

  • 97 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Baby bed
    • Automatic temperature control
    • Air conditionning with individual remote
    • WIFI in your room
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating 3,409 reviews

Our guest reviews for
Pullman Port Douglas Sea Temple Resort & Spa

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,068 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Jo Couples - 14/11/2019 Confirmed reviews AccorHotels
« Beautiful resort Fabulous restaurant »

We absolutely loved our stay last weekend. We arrived a little earlier than planned and we were greeted at the Accor check in desk, by a very personable young man named Lee. He was extremely friendly and helpful- he even suggested moving our room when he discovered we were close to a wedding function that might be a tad loud for us. He really made us feel extremely special and we thank him for his kindness and professionalism. Our new room was just beautiful and overlooked the pool. It was a two bed two bath and a full kitchenIt was truly very palatial and again made us feel very welcome. We dined in the restaurant and again the food was just exquisite. Well done Sea Temple we really love this resort - we haved stayed here many times and will happily return again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo, WOW - thank you for your fantastic feedback! The entire team (particularly Lee) was thrilled to read your feedback! We are so pleased that you enjoyed your most recent visit and will be returning. The entire team look forward to welcoming you back for a stay very soon. Sincerely, Holly Hopkinson Guest Experience Manager PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Heidi Couples - 14/11/2019 Confirmed reviews AccorHotels
« Amazing »

I was there for my honeymoon and stayed in a penthouse with roof top spa and bbq area. The room was very modern, private and great layout. The roof top spa area was spectacular. Just like the photos we saw. All staff were so helpful and always had a smile on there face. I would definatly come back here and we will be recommending this place to friends and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heidi, Thank you so much for taking the time to share your experience with the team. The whole team and I would like to congratulate you again on the recent nuptials! We are delighted to read that you had a wonderful stay and honeymoon in Port Douglas. We look forward to welcoming you back again in the future. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Ron B. Couples - 13/11/2019 Confirmed reviews AccorHotels
« Lovely friendly resort. »

Helpful and friendly service. Great rooms. Very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron, Thank you for this wonderful feedback and for taking the time to share your thoughts. We are so fortunate here to have such a passionate, professional and friendly team. We look forward to welcoming you and your family back again in the near future. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Peter Couples - 13/11/2019 Confirmed reviews AccorHotels
« Calming holiday in a very idilic place »

The Resort appears to be ageing and needs some rejuvinating. The pool side tiles needed cleaning as did the BBQ area and furniture. The room had a musty smell on entering and needed airing and attention. Overall we had a great time, but it was slightly disappointing that the resort needed some ongoing attention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We sincerely appreciate the effort in sharing your experience with us and are thrilled to read that overall you had a fantastic stay here at the Resort. I have discussed your comments with our Maintenance Manager and made a thorough review of the apartment within which you stayed. We are currently in the planning stages for a refurbishment in the Vie Spa, ALUCO, the Lobby and rooms. This is all due to start in the next few months. I am pleased to be able to tell you that all roof tops are in the process of being astroturfed, at present around 60% have been completed. Once again thank you for your feedback and we hope to welcome you back to Port Douglas in the near future. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Alysia W. Families - 13/11/2019 Confirmed reviews AccorHotels
« Very comfortable, missing the small touches »

Overall, we enjoyed our stay. The comments below are small things really - overall very positive, staff extremely helpful and friendly. - sometimes felt like not enough staff on in the breakfast area. Tables sometimes took too long to be cleared, however the staff were always busy so no fault of theirs, just needed another set of hands - being in a tropical area, I’d expected a much wider range of tropical fruit at breakfast. hardly any tropical fruit, just some pineapples and passion fruit, the rest was regular winter fruit we’re used to having at home - portacot supplied had a huge lump / step / steel bar in it. We only discovered this upon leaving so realised our baby had been sleeping on this the entire week. She didnt sleep very soundly, and now we know why - kitchen utensils were lacking, and very cheap and falling apart. I fixed several pots and pans using a screwdriver I had in a pocket knife. Also no peeler, or wooden spoons, just all plastic which is no good for your health when cooking hot things - hard to fix this one but the layout of the resort I found quite difficult...because of no access across the pool to the main restaurant, it took us ages to walk up and grab a coffee in the morning - a Nespresso machine in the rooms would be a nice touch, or the ability to order a coffee to your room (couldn’t due to min $15 delivery) so you do t have to get out of you Pyjamas first thing in the morning to have a half decent coffee - lots of workmen on the site doing regular periodic maintenance while we were there. Realise it has to be done every so often but Suggest you limit to two days per week only and let people know upon checkin which days they are so that they can plan to go out those days. Most people stay for a week or so so at least they can have some noise-free days. As for larger, renovation-type workmen, we understand this is more difficult to control but things like tree pruning could be limited to, say, each Monday and Tuesday only, for example.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alysia, I would firstly like to take this opportunity to thank you so much for taking the time to provide our team with such valuable feedback that will only enhance our future guest’s experiences. We have noted your comments and have addressed them with the relevant department. Our Restaurant is a key focus for us at the moment; our executive chef was grateful to receive your feedback about the breakfast - I can assure you your comment has been taken seriously. We are currently reviewing our buffet selection/variety and will be making changes. Once again thank you for your feedback and we hope to welcome you and your family back to Port Douglas in the near future. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Andrea L. Families - 13/11/2019 Confirmed reviews AccorHotels

Really lovely. I would LOVE A LA CARTE breakfast!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea, Thank you so much for your wonderful review! We cannot wait to welcome you back to Port Douglas again in the near future for another memorable stay with us. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Frances Solo - 13/11/2019 Confirmed reviews AccorHotels
« Relaxing days, noisy mornings »

I found check in and check out ran smoothly. Unfortunately, despite calling before arriving to ensure i would be in a quiet room, i was woken at or before 7am each day by people on a scissor lift outside my window, gardeners, and the huge construction noise from the property opposite. Unfortunately my solo holiday that i take each year was not very relaxing, and i came home wishing i had more time somewhere else to relax! Also i regret not doing my research about the accom and didn't realise it was child friendly, so am not taking the noise and business of children into consideration with my feedback. I must commend a staff member called Grace who was on the counter most times i needed assistance. She was extremely professional, smiley, and a great help. Also Gina assisted me on the phone prior to my visit and so generously answered all of my questions and concerns prior to my arrival. I had the opportunity to thank Gina in person when i was at the resort but didn't have a chance to thank Grace for all her help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frances, Thank you for taking the time to share your feedback. This is very important to us and the continuous improvement of our service. I regret that your experience was impacted by maintenance works at the resort; please accept my sincerest apologies. I welcome the opportunity to speak to you directly regarding your stay and can be contacted at the resort at any time. I have shared your review with both Gina and Grace, we are incredibly lucky to have such talented, passionate, eager and engaging team members throughout the Resort. I do hope I have the opportunity to speak to you and are able to welcome you back in the future. Sincerely, Holly Hopkinson Guest Experience Manager PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Sharon N. Families - 12/11/2019 Confirmed reviews AccorHotels
« Super friendly staff, great accomodation, excellent location. »

A great place for a family holiday, friendly staff and excellent facilities. The plunge pool was a plus apart from the main pool. The welcome drink at the reception was good especially after a long flight followed by the drive up to Port Douglas from Cairns International Airport. Even the room was ready before the check in time and was good especially travelling with kids. We only stayed for one night because we were in Cairns for only 4 days and wanted to see as much during the short period. My kids are already talking about staying at Pullman again. Transport to and from and the drivers were super excellent. The driver from Cairns to Port Douglas gave us a tour of the trip on the way which was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon, Thank you so much for your wonderful review! We are so please to read that you loved your apartment and that the pool was such a big hit with your children! We cannot wait to welcome you and your family back to Port Douglas again in the near future for another (hopefully longer) memorable stay with us. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Kellie Couples - 11/11/2019 Confirmed reviews AccorHotels
« Awesome »

Excellent customer service, from start of a stay to the end. Awesome pool area, we stayed in a studio spa room, the room was just the the photos and more. The room was excellent and the patio area was a bonus and the spa was huge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kellie, Thank you so much for your wonderful review! We are so please to read that you loved your apartment! We cannot wait to welcome you back to Port Douglas again in the near future for another memorable stay with us. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Danielle Couples - 11/11/2019 Confirmed reviews AccorHotels
« Very happy. Lovely resort. »

We found the resort to be amazing. All the staff were great and our room was so spacious and looked lovely. It made for a very relaxing holiday. The only thing that could be improved was the bathroom. The cupboards need updating as all the wood was chipped and I wasn't overly impressed with the shower being over the bath. Even though I'm not old, I found it a little hard to get in and out and was worried about falling. For someone in their latter years this could be a real Occupational Health and Safety risk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danielle, Thank you for your review, great to read you had a relaxing stay! I appreciate all comments good, bad or indifferent. All assist us in improving our services & facilities to our guests. Thank you again for taking the time to write a review. We hope to welcome you back to Port Douglas in the near future. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

A N. O. Families - 11/11/2019 Confirmed reviews AccorHotels
« A comfortable stay in a spacious apartment located next to the 4 mile beach »

We didn't use the hotel facilities really, partly because we were too busy doing O. things, but also we only stayed 3 nights. The pool area was always very noisy, nothing against young kids having a great time, but it would have been good to see a quiet area. There never seemed to be anybody in the bar area, and we wanted to experience the restaurants in the local town (Port Douglas) where there was a bit more life. The hotel and apartment served it's purpose well for us and was a very comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear A N O. Thank you for sharing your recent experience with us. I am delighted that you enjoyed the room and were able to benefit from the excellent location of our resort. We apologise that O. areas f your stay did not live up to your expectations. The team and myself pass on our best wishes for your future travelling experiences! Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Greg H. Couples - 11/11/2019 Confirmed reviews AccorHotels
« below expectations »

our included breakfast was of a good standard, our room was in need of some repairs, food at the restaurant was lacking in the choices for a variety of diets. We only ate there once and due to lack of options for a plant based diet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, Thank you so much for taking the time to provide our team with feedback in regards to your stay with us earlier this month. Our Restaurant is a key focus for us at the moment; our executive chef was grateful to receive your feedback about the breakfast - I can assure you your comment has been taken seriously. We are currently reviewing our buffet selection/variety and will be making changes. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Nigel P. Couples - 11/11/2019 Confirmed reviews AccorHotels
« Very enjoyable , the staff are very engaging & helpful. »

As we are owners & committee members on the Body Corporate we see the resort through different eyes . We purchased our unit knowing that there were issues with the structure which we as a small cog in the body corporate wheel are addressing IE: roof top renovation , painting program garden rehabilitation etc:

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel, Thank you so much for your feedback! Delighted to read you had another fantastic stay with us and our friendly and helpful staff made an impression! I look forward to seeing and talking to you on your next visit if not before. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Paul C. Couples - 10/11/2019 Confirmed reviews AccorHotels
« A great stay »

We had a great time at Pullman Port Douglas. The staff were very helpful and friendly, the atmosphere was great, and the room was awesome. Our only issue was being evacuated three times over the first two nights due to a faulty alarm in the room below us, but that didn't repeat on our last night so looks to have been fixed. Overall we had a great time in the Resort and the surrounding area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you so much for your wonderful review! We are delighted to hear you had such a fantastic stay with us and our friendly and helpful staff made an impression! It’s unfortunate that the fire alarms had activated during your stay and disturbed your sleep, for this I sincerely apologise. Thank you again for sharing your experience, and please let us know when you next return to Port Douglas and we will ensure you are well looked after. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

CatherineB86 Family - 06/11/2019 TripAdvisor review
« Great Hotel with Wonderful Staff »

Port Douglas Sea Temple is a great hotel, and especially if you have kids as they will enjoy the very large pool they have. Staff at the hotel are wonderful and very helpful with everything, Will defiantly be coming back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CatherineB86, Thank you kindly for your lovely feedback. We are pleased to hear your enjoyed the resort and we look forward to welcoming you and your family back again in the future. Warmest regards, The Pullman Port Douglas Team.

Matt Couples - 04/11/2019 Confirmed reviews AccorHotels
« The overall experience was satisfactory. »

The food at the restaurant was amazing. Kudos to the chef! The service was a bit slow and sporadic at times. It would have been nice to have consistent service and attentiveness by the wait staff. We had a small issue with the housekeeping upon check in. The room wasn't completely clean. But it was resolved fairly quickly. We really enjoyed the Spa services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matt, Thank you very much for sharing your feedback. This is very important to us in order to ensure we continue to provide a positive experience. We have noted your comments and forwarded them on to the corresponding departments. The team wish you only the best of future travelling experiences ahead. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Darren L. Couples - 03/11/2019 Confirmed reviews AccorHotels
« Beautiful resort »

Couldn't be happier service was great,rooms magnificent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren, WOW - thank you for sharing your recent experience with us. I will share your commendable feedback with our Team! I hope we have become a memorable part of your stay whilst in Port Douglas and truly hope we have left you a taste to come back for more again soon! Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Scott Couples - 31/10/2019 Confirmed reviews AccorHotels
« It as everything we hoped for »

A special thank you must go to Harry Ha for his assistance. We realised upon arrival that we had made a mistake with our booking and Harry was extremely helpful in sorting this out for us and making us feel welcome. We can't thank him enough!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott, Thank you for this wonderful feedback and for taking the time to share your thoughts. It is truly is wonderful to read that Harry assisted in creating such a memorable stay for you. He is absolutely delighted to have been mentioned personally. We cannot wait to welcome you back to Port Douglas again soon! Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Anne C. Couples - 30/10/2019 Confirmed reviews AccorHotels
« very comfortable high standard furnishings great greeting »

amazing everything available great service, room very spacious comfy bed rooftop BBQ spa was great room temperature was too cold each day , families on ground floor were noisy and loud music not a complaint more a comment , no written instructions to use the spa in the rooftop

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, Thank you for your review, great to read you had an enjoyable stay! I appreciate all comments good, bad or indifferent. All assist us in improving our services & facilities to our guests. Thank you again for taking the time to write a review. We hope to welcome you back to Port Douglas in the near future. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Cynthia P. Families - 30/10/2019 Confirmed reviews AccorHotels
« Love the resort but room was dirty and old »

Service was good as per previous visits but room was really disappointing for what was paid. Apart from the linen the room was dirty. Couldn’t sit on couch or lounges as they were so stained and smelt. Floor was extremely dirty and even after asking for it to be cleaned it was still bad. Bath had clump of hair in drain when we first arrived and was there the whole stay. Not much information in room as to food options as restaurant has limited options. We usually love the Sea Temple but this visit has put us off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cynthia, We sincerely appreciate the effort in sharing your experience with us and this feedback. It is most disheartening to read that one of our valued return guests at Pullman Port Douglas departed with a less than memorable experience. If you would be so kind to email me directly on h8… it would be most helpful. This way I can follow up on your most concerning comments. I do hope to hear from you soon. If not, the team and myself pass on our best wishes for your future travelling experiences! Sincerely, Holly Hopkinson GUEST EXPERIENCE MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

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