Hotel - Pullman Sydney Hyde Park
Pullman Hotel Pullman Hotel

Pullman Sydney Hyde Park Hotel

4.0/5 2,634 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Air-conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna (Paying)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition and convention centre

CONVENTION CENTER2 km / 1.24 mi

Your meetings and events

Providing versatile conference facilities in the heart of the city, Pullman Sydney Hyde Park is the ideal choice of venue for meetings, conferences and events in Sydney. As a Sydney conference centre, the hotel features eight modern meeting rooms.Able to accommodate up to 250 delegates in a variety of layout configurations. From the intimate Busby Room, offering boardroom meeting space for up to 10 guests, to the expansive Ibis Room, offering event space for up to 180 guests in banquet styleand up to 250 guests in theatre style - the hotel has function space for all types of event. Team building activities can take place in the adjacent Hyde Park, while the terrace and newly refurbished bar provide the perfect pre and post function setting.

Pullman Sydney Hyde Park Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BUSBY ROOM 23 m2 2 m 0 0 10 0 10
COOK 1 ROOM 58 m2 2 m 50 20 18 24 40
COOK 2 ROOM 58 m2 2 m 50 20 18 25 40
COOK ROOM 116 m2 2 m 100 40 40 60 80
DALLEY ROOM 30 m2 2 m 15 15 14 15 14
IBIS 1 ROOM 124 m2 2 m 100 40 30 60 60
IBIS 2 ROOM 139 m2 2 m 120 40 30 72 60
IBIS ROOM 264 m2 2 m 250 80 70 150 180
PARKVIEW ROOM 83 m2 2 m 50 20 24 24 32
WINDOWS 128 m2 2 m 140 0 0 0 60
    • Videoconferencing
    • Soundproof areas for greater confort
    • An extensive array of audio, video and projection equipment
    • Podium
    • Day light
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • WIFI access
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 241 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 AccorHotels Rating 10,896 reviews

Our guest reviews for
Pullman Sydney Hyde Park

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,634 reviews
Aa Business - 15/05/2019 AccorHotels certified review
« avreage »

average. Too overrated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea Luca M., We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is a pleasure to receive positive feedback, although as indicated it can be improved upon. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Kyle Wilson, Assistant Manager. Pullman Sydney Hyde Park

Wayne Friends - 15/05/2019 AccorHotels certified review
« For a Pullman I was not wowed! »

Roon service menu VERY average after 10:00pm - extremely off point for a major international hotel in a major international city,; mismatched glassware at the bar; and TV channels not all working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne S., We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Wilson, Assistant Manager. Pullman Sydney Hyde Park

James M. Couples - 15/05/2019 AccorHotels certified review
« Not up to par »

Hot tub on top floor was not running hot. Stay in room with spa bath, spa jets did not work. These were two of the main reasons for booking this hotel and room for a stay. Was disappointing after staying in the Adelaide Pullman a few months prior and having a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James M., Thank you for taking the time to tell us about your experience at the Pullman Sydney Hyde Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kyle Wilson, Assistant Manager. Pullman Sydney Hyde Park

Friends getaway - 15/05/2019 TripAdvisor review
« Stay at the Pullman Hyde Park »

This is my favourite hotel in Sydney, it's in a great location, the staff are excellent, nothing is too much trouble for them and they all try to make your stay as pleasurable as possible. I always look forward to staying there any time I'm in Sydney.

Megan Couples - 14/05/2019 AccorHotels certified review
« Our favourite city hotel »

Lovely friendly staff and excellent service. Comfortable, spacious rooms overlooking Hyde Park or East Sydney with all the fascinating rooftops, gardens and terrace houses. Very convenient for transport from Oxford St to city CBD and other destinations, including Bondi. Our favourite hotel in Sydney.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Megan, We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samuel Park Assistant Front Office Manager

Glenn Business - 14/05/2019 AccorHotels certified review
« I was disappointed by the staff assigned at the priority lane »

Everything else was good. It’s just that disappointing experience with the Asian lady who’s in charge of the priority lane. She doesn’t seem to know and was literally blank in some requests I phoned for. I asked for late checkout and immediately said its chargeable without even trying her best given that I’m a Silver Accor member. She eventually gave me 2pm after explaining repeatedly to her. I also called one time and asked her something and she said She’ll check and come back to me which she never did. I eventually went down and asked another person. And since I saw her there too I couldn’t help myself to ask her if she was still in training and i would understand but she said she was not. I just think she shouldn’t be handling the priority line or helping priority customers. This trip was a miss for me even though the location was a really good one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenn Jim, Thank you very much for taking the time to respond to our guest survey and sharing your feedback on your experience with us. Guest feedback is very important to us at Pullman Sydney Hyde Park. I will personally follow up with the staff you have mentioned. Rest assured I have shared your feedback with our Director of Rooms and we are taking the appropriate measures to improve. I hope we have the opportunity to welcome you back in the near future. Kind regards, Samuel Park Assistant Front Office Manager

Clair Business - 14/05/2019 AccorHotels certified review
« Great stay »

Excellent service by the hotel team and a lovely comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clair, We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samuel Park Assistant Front Office Manager

Charlie G. Couples - 14/05/2019 AccorHotels certified review
« very good thanks »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlie, We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samuel Park Assistant Front Office Manager

Kelly Families - 14/05/2019 AccorHotels certified review
« Kelly »

Relaxing and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelly F., We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Wilson, Assistant Manager. Pullman Sydney Hyde Park

Patch Couples - 14/05/2019 AccorHotels certified review
« Maintenance could be better »

Our junior suite overall space was great with a good view over Surry Hills. However, on arrival we noticed a few loose hooks and brackets in the bathroom. A maintenance guy appeared shortly after our request, but didn’t fix the problem, in fact he took one hook away. So ... tired bathroom, lifts under repair, an overall impression that the hotel is feeling a bit tired.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick, Thank you for taking the time to tell us about your experience at the Pullman Sydney Hyde Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samuel Park Assistant Front Office Manager

Barry C. Families - 14/05/2019 AccorHotels certified review
« Satisfying »

Pleasurable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry, We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samuel Park Assistant Front Office Manager

Anonymous Business - 14/05/2019 AccorHotels certified review
« Staying for work »

I really enjoyed staying at Pullman Sydney Hyde Park, rooms were clean and comfortable. I loved the view over Hyde Park. Breakfast was fantastic and would have been made that little bit better if you had lactose free milk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clare, We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samuel Park Assistant Front Office Manager

Charlotte Solo - 14/05/2019 AccorHotels certified review
« Great location and accomodation »

Everything was great from the check-in to the check-out, the room was spacious and the bed and pillows were really comfortable, the fitness center was also great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlotte G., We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Wilson, Assistant Manager. Pullman Sydney Hyde Park

Michelle H. Solo - 14/05/2019 AccorHotels certified review

Excellent

Pat. Couples - 14/05/2019 AccorHotels certified review
« very happy with our stay over the weekend »

although the lifts were undergoing some maintenance work our stay was uneventful and the staff were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pasquale, We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samuel Park Assistant Front Office Manager

Kerrie Couples - 14/05/2019 AccorHotels certified review
« Wish we could have stayed longer. »

Good service and lovely room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerrie, We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samuel Park Assistant Front Office Manager

Michael S. Families - 14/05/2019 AccorHotels certified review
« A very enjoyable stay. »

The staff were very accommodating, we requested a trundle bed & late check-out, both were no problem helping to make it an enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samuel Park Assistant Front Office Manager

Peter Families - 13/05/2019 AccorHotels certified review
« The bar’s closed? »

Great accomodation and the executive lounge is first class. Best omelette breakfast in a long time. Just don’t expect the bar to be open when you return to the hotel after an evening AFL match at the SCG! Surprising given this is a very popular hotel for visiting AFL supporters.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you very much for your loyalty and for taking the time to respond to our guest survey and sharing your feedback on your experience with us, I appreciate you taking this opportunity. Should you wish to provide any further comments or need any assistance please feel free to reach out to me directly. I hope we have the opportunity to welcome you back in the near future. Kind regards, Tharini Wattegama Assistant Manager Pullman Sydney Hyde Park

Anonymous Business - 13/05/2019 AccorHotels certified review
« average »

ok room, average breakfast, average lounge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Sydney Hyde Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that your feedback has been forwarded to the management team in order for them to take take the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tharini Wattegama Assistant Manager Pullman Sydney Hyde Park

Wayne Solo - 13/05/2019 AccorHotels certified review
« Elegant as normal »

I know what to expect when I stay at this hotel. The rooms are spacious, well appointed and the hotel is always offering Accor Plus member benefits.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne, Thank you so much for taking the time to respond to our guest survey on your recent stay with us at Pullman Sydney Hyde Park. I am thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team. It would be our pleasure to welcome you again soon! Kind regards, Tharini Wattegama Assistant Manager Pullman Sydney Hyde Park

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates