Hotel - Pullman Cairns International
Pullman Hotel Pullman Hotel

Pullman Cairns International Hotel

4.0/5 2,572 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • CAIRNS INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Snorkelling/Scuba diving center (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

CAIRNS REEF CASINO0.1 km / 0.06 mi CONVENTION CENTRE1 km / 0.62 mi

Your meetings and events

Featuring impressive conference facilities, exceptional accommodation options and an outstanding location, Pullman Cairns International is the ideal setting for meetings, conferences and events in Cairns. Guests organising an event at this superb Cairns conference centre can choose from an extensive array of event spaces and a range of layout configurations. With more than 2700sqm of event space, the hotel can accommodate a large number of guests, with the largest event space accommodating up to 700 people. This makes it the ideal choice for gala dinners, awards nights, school formals and trade shows. The hotel has an onsite theming and audio-visual company, and an events team, who is on hand to assist with packages, tailoring and organising each event.

Pullman Cairns International Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Agincourt 24 m2 2 m 0 14 14 0 0
TULLY III 58 m2 3 m 70 25 30 30 60
TULLY II 69 m2 3 m 90 30 30 45 65
BOARDROOM I 70 m2 2 m 0 20 24 0 0
BOARDROOM II 70 m2 2 m 60 24 28 35 40
TULLY I 79 m2 3 m 110 35 30 45 70
BLUEWATER I 80 m2 2 m 80 30 30 40 50
ROSSER ROOM 82 m2 2 m 70 24 30 40 50
BLUEWATER II 106 m2 2 m 120 40 30 60 70
Kingsford Lounge 180 m2 3 m 0 0 0 0 80
BLUEWATER ROOMS 186 m2 2 m 200 70 60 100 120
LEVEL ONE FOYER 200 m2 2 m 200 0 0 0 100
TULLY ROOM 206 m2 3 m 270 90 90 120 195
KURANDA BALLROOM 250 m2 6 m 350 70 50 150 200
MOSSMAN BALLROOM 250 m2 6 m 350 70 50 150 200
THORNTON PEAK 420 m2 0 m 340 0 0 0 350
GRAND BALLROOM 500 m2 6 m 700 140 50 300 420
DAINTREES POOLDECK 700 m2 0 m 200 0 0 0 350
    • An extensive array of audio, video and projection equipment
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Certified Conference Hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 321 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 5,834 reviews

Our guest reviews for
Pullman Cairns International

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,572 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Carl Couples - 11/06/2019 AccorHotels certified review
« Great staff. Hotel getting tired. »

Wonderful. Staff are awesome. Loved the guitarist and wife on Sat 8th June. But hotel is getting dated and need an upgrade. (Toilets, paint, mattresses, shower in bath a bit from the 90's)

Anonymous Families - 11/06/2019 AccorHotels certified review
« A nice stay in the hotel. »

Overall feeling is satisfactory. The breakfast is excellent. The facilities in the room should be revamped. Mattress too soft. I think the rooms should be renovated in the near future.

Fran Business - 11/06/2019 AccorHotels certified review

The room, check in, service and staff were all great.

Nicky C. Couples - 11/06/2019 AccorHotels certified review

Great experience. Beautiful room and front of star were so helpful

Steven T. Business - 10/06/2019 AccorHotels certified review
« Good »

Enjoyable stay good clean room & breakfast was great.

Natasha G. Couples - 10/06/2019 AccorHotels certified review
« Was fantastic »

Absolutely wonderful

Anonymous Business - 10/06/2019 AccorHotels certified review
« great facilities with great staff »

great facilities with great staff

Gareth A. Solo - 10/06/2019 AccorHotels certified review
« Exceptionally well looked after. »

I was very comfortable and staff were always happy to help in anyway possible.

Greg T. Couples - 09/06/2019 AccorHotels certified review
« Fantastic in some ways, not so in others »

We were a little disappointed in that usually as Accor Plus members and frequent guests of the PCI we receive a room upgrade and a small gift in the room which always makes us feel special, but alas not this time. However, we had a fantastic Wednesday evening watching the Indigenous performance for Reconciliation week and having canapes and drinks with the Exec team; great conversations and everyone was a delight. Thank you. Excellent seafood buffet on Friday night with full credit to the Exec Chef who personally served up a fresh dish for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, Thank you for your kind review about Pullman Cairns International . On behalf of our Team I would like to thank you for such wonderful words about Pullman Cairns International . I appreciate your comment about ourstaff at Loyalty drinks that you enjoyed. In regards to your memeber benefits we appreciate your feedback and we will always do our best with offering our memeber a room upgrade, we are sorry that due to our occupany this time were were unable to. We will be happy to host you at Pullman Cairns International again soon and look forward to welcoming you back. Kind Regards Janelle Ward Guest Experience Manager

Leanne S. Families - 09/06/2019 AccorHotels certified review
« Fabulous service »

Always have been more than accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leanne Thank you so much for this lovely review of your recent stay at Pullman Cairns International. I am delighted to hear of your lovely experience with our team service . Thank you for your comment about service and will share to the team. We look forward to welcoming you back again soon Sincerely, Kind Regards Janelle Ward Guest Experience Manager

Shane Business - 09/06/2019 AccorHotels certified review
« happy with the overall service »

Besides the leaking toilet the staff were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane, Thank you for the kind review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards Janelle Ward Guest Experience Manager

Marg Couples - 09/06/2019 AccorHotels certified review
« GREAT SERVICE »

Great service and price. Reception staff excellent. Room and furniture great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marg, I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel . Thank you for choosing us! I very much hope we have the opportunity to welcome you back again in the future. Kind Regards Janelle Ward Guest Experience Manager

Ashe C. Couples - 09/06/2019 AccorHotels certified review
« Good »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashe, We were pleased to read that you enjoyed your stay with us at Pullman Cairns International. We also appreciate you taking the time to provide us with your review and look forward to the opportunity to welcome you back again soon. Kind Regards Janelle Ward Guest Experience Manager

Anonymous Business - 08/06/2019 AccorHotels certified review
« Great service »

All the staff were very professional and helpful. Breakfast - good variety at the buffet Bar - delicious desserts

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debra, Thank you for your time in reviewing your stay here with us at the Pullman Cairns International. We very much appreciate your feedback and I will share with the food and beverage team, I am delighted that our Hotel was an enjoyable stay for you. We truly hope that you will be able to visit us again in the future. Kind Regards Janelle Ward Guest Experience Manager

Anonymous Business - 07/06/2019 AccorHotels certified review
« Very pleasnt and relaxing »

Everything was fine, except that on checking in my room was not ready even at 2 PM. I had to wait quite a while.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suresh, I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel . Thank you for choosing us! We are sorry that there was a delay with your room when you arrived and thank you for your understanding, I very much hope we have the opportunity to welcome you back again in the future. Kind Regards Janelle Ward Guest Experience Manager

Lidia Business - 07/06/2019 AccorHotels certified review
« Comfortable stay »

I felt comfortable during my stay. The help desk staff was friendly and helpful. I didn't like the restaurant service, neither the check out procedure since I am still trying to fix problems with billing and charges to my credit card that were collected twice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry to hear that you experienced issues with your billing, please let us know if this hasn't been resolved yet. Thank you again for sharing your experience and your feedback about breakfast, we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Emma Downes Guest Experience Manager

Sian Business - 06/06/2019 AccorHotels certified review
« Very dated rooms »

The beds were incredibly short, the mattresses were obviously old, the bed moved around from the bed head, there was no where to plug in my phone or computer next to the bed (I had to ask for an extension cord). The room was very dated, and the furnishing incredibly ordinary. I should have stayed at Harbour Lights around the corner for the same price, but new and fresh and contemporary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sian, We very much appreciate your comments regarding your stay at the Pullman Cairns International. We appreciate your feedback regarding the hotel requiring a refurbishment and please rest assured we are currently in the planning stages of this process. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Janelle Ward Guest Experience Manager

Geoff Couples - 06/06/2019 AccorHotels certified review
« The resort allows you to relax from the pressure of day to day living in a first class environment. »

excellent staff and facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoffrey P., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Janelle Ward Guest Experience Manager

Craig C. Business - 06/06/2019 AccorHotels certified review
« Very attentive staff, excellent service »

Business trip, always stay at Pullman as the rooms are very good, facilities and location are also very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig, I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel . Thank you for choosing us! I very much hope we have the opportunity to welcome you back again in the future. Kind Regards Janelle Ward Guest Experience Manager

Heather R. Friends - 05/06/2019 AccorHotels certified review
« All staff were really helpful and friendly from reception to restaurant »

Very relaxing, enjoyable, food was great, we had a group of 10 and we were accomodated well, nothing was too much trouble.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heather, Thank you so much for this lovely review of your recent stay at Pullman Cairns International. I am delighted to hear of your lovely experience with our team service Thank you for your comment about the team and will share your feedback. We look forward to welcoming you back again soon Kind Regards Janelle Ward Guest Experience Manager

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