Hotel - The Playford Adelaide - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Playford Adelaide - MGallery by Sofitel

4.5/5 2,703 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • ADELAIDE
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Ironing room
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

ADL CONVENTION CENTRE0.02 km / 0.01 mi

Your meetings and events

Magnifique Meetings:The Playford Adelaide MGallery provides the perfect setting for your forthcoming wedding reception.Pave the Way to Success.The Playford Adelaide MGallery provides the perfect setting for your forthcoming wedding reception.

The Playford Adelaide - MGallery by Sofitel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ADELAIDE ROOM III 24 m2 3 m 0 0 12 0 10
BOARDROOM 24 m2 2 m 0 0 12 0 0
ADELAIDE I 48 m2 3 m 42 20 24 12 40
ADELAIDE ROOM II 48 m2 3 m 42 20 24 12 40
BALLROOM II 77 m2 3 m 70 20 30 24 60
THE ADELAIDE ROOM 120 m2 3 m 100 0 40 32 70
BALLROOM I 154 m2 3 m 180 36 40 45 130
BALLROOM III 154 m2 3 m 150 0 0 42 120
BALLROOM I AND II 231 m2 3 m 220 40 0 80 200
BALLROOM 385 m2 3 m 500 0 0 150 330
    • Flipchart
    • Videoconferencing
    • Screen
    • Audio and video equipment
    • Lectern
    • Podium
    • Day light
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • WIFI access
    • Wedding ceremony
    • Wedding co-ordinator
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 182 rooms

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating 7,532 reviews

Our guest reviews for
The Playford Adelaide - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,703 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Nicole Couples - 15/07/2019 AccorHotels certified review
« It was a lovely experience with friendly staff & clean room. »

We had a great experience from check in to check out.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Nicole, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Monica Couples - 15/07/2019 AccorHotels certified review
« So easy to come back every time »

As lovely as always, we are always welcomed back so warmly by your wonderful staff and just have a restful, enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Monica, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Mike Business - 15/07/2019 AccorHotels certified review
« Quick and comfortable »

I had a very quick visit to Adelaide and was comfortablely accommodated by the Playford including a very efficient checkout at 5.00 am

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Mike , We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Ill send this through to my night team as I'm sure they will be pleased with your check out comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Greg Couples - 15/07/2019 AccorHotels certified review
« Great Stay »

Great service fast check in loved the food the room was great and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Greg, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Paul M. Couples - 15/07/2019 AccorHotels certified review
« What a Great Experience »

Great service, polite and attentive staff and wonderful room

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Paul, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Tamara C. Couples - 15/07/2019 AccorHotels certified review
« Good with a couple of disapointments »

Staff on arrival were lovely, room was lovely but would have been so much nicer with a view or if i was offered the opportunity to pay extra for a room with a view. Staff member at the Counter was quite abrupt and rude on check out. We were booked in for breakfast and came down at 9am so I told the staff our room was ready for check out but we are booked in for Brekki. I explained because we are having breakfast we were unsure if we should have brought our bags down with us so we had left them in the room , The gentleman said in a condescending way "do you want us to bring your bags down ?" And I sort of said "oh unless you want us to go back up and get them" and he said "its up to you" we can get them if you want?", It was quite awkward and I felt a bit uncomfortable. I usually feel bad at hotels when staff want to take our bags but they insist , but this day was different I felt bad because I assumed our bags were meant to be taken and retrieved for us and I'm still not even sure of your Procedure on this. Also we have had Breakfast twice before and this time round we found the Customer service from staff was very poor, the Spa and loft suite + Breakfast was our favorite getaway as a couple but we are going to actually look for something closer to home the next time around. Kind Regards, Tamara

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamara C., Thank you for taking the time to tell us about your experience at the The Playford Adelaide - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I tried to call today as I would love to discuss the feedback in more detail. My direct line is 08… however I will try again later. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reece

Justin O. Business - 15/07/2019 AccorHotels certified review
« Travelling for work »

Welcoming staff greet you at your car door, the experience of quality staffing only continues once you step into the hotel. The hotel in Adelaide I would put current as second to none, with rooms expertly cleaned and presented, it only made my stay a continued want. I will continue to use the facilities provided from swimming pool to the gym.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Justin, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I touch base with you next stay to get some more feedback with regards to our gym area. Look forward to welcoming you back soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Mal Couples - 14/07/2019 AccorHotels certified review

Reception was fair as information regarding weekend deal with local restaurant was confusing, self parking was easy, Room was clean and comfortable, lounge bar and service was good, restaurant (dinner) was fair (booking and food, service was good).

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Mal , We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for the extra detail with regards to your check in, we can pin point exactly to who checked you in and provide them with more training. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Peter E. Business - 14/07/2019 AccorHotels certified review
« Getting better all the time »

pleasant experience - with a surprising upgrade to suite. The bathrooms are good - however no tissues provided in the room. It was good to have my own facilities (microwave, crockery, cutlery etc) but I suspect this was only due to the upgrade. I kind of expect that from every hotel now. Room was always cleaned well. Chocolates on the bed are a nice gesture but personally didnt like them.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Peter, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. All our studio loft suites come with the kitchenette . We are glad you enjoyed the room and extra space, I will place a note on your profile. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Val Couples - 14/07/2019 AccorHotels certified review
« Quality- comfort, spaces, layout, service »

The bedroom was quiet- completely surrounded by other spaces. That’s a gem in a city location.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Val, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Glad you loved the room , Ill put a preference note on your profile about room 605. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Paul G. Friends - 14/07/2019 AccorHotels certified review
« Friendly, welcoming, clean and quiet. »

We were warmly welcomed and made feel special by very attentive staff. Our loft room on the top floor was excellent - clean, spacious, quiet and very comfortable. The hotel was notably spotless throughout. The lobby decor was interesting and inviting. We particularly enjoyed relaxing in the wing-back chairs with a glass of wine. Overall, an excellent experience. We very much look forward to staying again.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Paul, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We also look forward to you staying again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Roger Couples - 13/07/2019 AccorHotels certified review
« On par »

Accommodation was clean, price was OK for the floor area. Bathroom was not sealed as a wet area or something so we received late interuptive phone calls insinuating we overfilled the bath.. Not the case and they said maintenance would look into it. This was an annoyance. Other than that, good times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samuel , Thank you for taking the time to tell us about your experience at the The Playford Adelaide - MGallery by Sofitel. I tried to call today to discuss the feedback with you, as I personally wanted to extend my apologies on behalf of my team as I feel the communication and handling of the situation was not up to our standard, most definitely you were not at fault. I have place a note on your profile to receive a complimentary upgrade next stay and as you now have my details please do not hesitate to contact myself to make that booking. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reece

Carole P. Friends - 13/07/2019 AccorHotels certified review
« Comfortable and stylish »

Short but enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Carole, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Hope you can stay longer next time , look forward to welcoming you back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Tina Families - 13/07/2019 AccorHotels certified review
« Exceptional »

Staff are friendly and welcoming. Maintenance man loves his job and cares for the hotel and it’s guests. Breakfast was great and gluten free on request. Pool and spa fantastic. Room spacious and quite. Pillows....amazing

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Tina, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm sure you are talking about Kim, from Engineering, Ill pass on the feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Paul G. Business - 13/07/2019 AccorHotels certified review

Lovely hotel, great staff

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Paul, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Dave Families - 13/07/2019 AccorHotels certified review
« Nice stay »

Great room , customer service and amazing food .

Our hotel has responded to the review
Our hotel has responded to the review

Thanks David, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm glad you and the family enjoyed the room , I will place a note on your profile so that next time you book we have your preference of room on file. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Steve W. Business - 12/07/2019 AccorHotels certified review
« Renovated bathroom in suite 526 was a big winner. »

Without exception, staff were engaging and responsive. The Playford works on all levels, great bar, excellent expansive breakfast notwithstanding small area and front of house staff always helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Stephen, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially about the new bathroom. Loyalty is very important to us here, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Voula H. Business - 12/07/2019 AccorHotels certified review
« Absolutely enjoyable »

Absolutely enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Voula, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Loyalty is important to us, we are glad you enjoyed your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Judi M. Couples - 12/07/2019 AccorHotels certified review
« Perfect, as always. »

Perfect in every way. Fantastic, friendly, professional service where nothing was too much trouble. The best hotel breakfast in the country, and a very enjoyable evening menu. Rooms are well appointed and spacious. Location on North Terrace is handy to shops and trams. Always enjoy staying there.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Judi, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Deborah K. Couples - 12/07/2019 AccorHotels certified review
« Luxury and polite staff »

Very professional beautiful surroundings and tasty food

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Deborah, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

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