The Como Melbourne 5 stars

Name: The Como Melbourne - AccorHotels - Meetings
Address: 630 Chapel Street, South Yarra, MELBOURNE, 3141, Australia
Telephone: +61398252222
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,542 reviews

60 60 photos/video

630 Chapel Street, South Yarra, 3141 MELBOURNE, Australia

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The Como Melbourne

The Como Melbourne is located in the heart of vibrant South Yarra, Melbourne's, renowned restaurant, shopping and cafe district. This stylish hotel combines up market chic with discreet charm, exemplary facilities and outstanding service. All 111 guest rooms, suites and apartments are stylish and include all of the luxuries and conveniences of a five star hotel including 24-hour reception, in-room dining and parking.

With its fashionable Chapel Street location, The Como Melbourne provides the perfect base for exploring stylish Melbourne. Guests staying at this elegant Melbourne hotel are surrounded by South Yarra's best restaurants, cafés and upscale stores. Offering boutique Melbourne accommodation in the heart of South Yarra, The Como Melbourne is the perfect option for both business and leisure travel.

Situated in the heart of vibrant South Yarra, The Como Melbourne offers access to an array of stylish restaurants, bars and shops, to St Kilda Beach and Prahran Markets, and to Melbourne city centre and its many attractions and sports arenas.

Wishing you a memorable stay with us! Please contact the General Manager on h8801-gm@accor.com if you need anything.

Jenna LOADER, Hotel Manager

Hotel extras

Feel reassured with access to AXA medical teleconsultation free of charge
111 contemporary spacious suites & apartments including 3 loft penthouses
Relax around the roof top pool and sun deck
Select apartments feature full kitchens suitable for families and long stay accommodation
Discover South Yarra, Melbourne's precinct forfashion, dining & entertainment

Our accommodation(s)

Room

SUPERIOR ROOM, 1 King Size Bed

3 persons
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

Room

SUPERIOR ROOM, 2 Single Size Beds

3 persons
32 m² / 344 sq ft

Bedding 2 x Single bed(s)
Views: Garden View

Room

ACCESSIBLE SUPERIOR ROOM, 2 Single Size Beds

3 persons
37 m² / 398 sq ft

Bedding 2 x Single bed(s)
Accessible room

Room

DELUXE ROOM, 1 King Size Bed, Spa Bath

3 persons
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

Room

Studio Suite 1 King Bed

Non contractual photo

2 persons

Room

Studio Suite 2 Single Beds

Non contractual photo

2 persons

Room

Penthouse Suite

Non contractual photo

2 persons

Suite

JUNIOR SUITE, 1 King Size Bed, Spa Bath, Private Office

3 persons
75 m² / 807 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room

Penthouse

LOFT PENTHOUSE, 1 King Size Bed, Spa Bath & Sauna

2 persons
120 m² / 1291 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

Penthouse

GOLD PENTHOUSE, 1 King Size Bed, Balcony

2 persons
150 m² / 1614 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

Apartment

1 BEDROOM APARTMENT, 1 King Size Bed, Kitchenette

3 persons
52 m² / 559 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

Apartment

2 BEDROOM 2 BATHROOM APARTMENT, 2 King Size Beds, Full Kitchen, Spa Bath

5 persons
90 m² / 968 sq ft

Bedding 2 x King size bed(s)
Views: Garden View

Apartment

DELUXE 2 BEDROOM 2 BATHROOM APARTMENT, 2 King Size Beds, Full Kitchen, Spa Bath

5 persons
107 m² / 1151 sq ft

Bedding 1 x King size bed(s) and 1 x Joinable bed(s)

Room

ACCESSIBLE SUPERIOR ROOM, 2 Single Size Beds

3 persons
37 m² / 398 sq ft

Bedding 2 x Single bed(s)
Accessible room

Hotel location

The Como Melbourne

630 Chapel Street, South Yarra
3141 MELBOURNE
Australia

GPS:-37.839059, 144.996219

+61 3 9825 2222

+61 3 9824 1263

SOUTH YARRA

Railway station

Access: 400 m / 0.25 mi 5 min walk / 1 min drive

MCG CRICKET GROUND

Sports centre

Access: 2.7 km / 1.68 mi 36 min walk / 7 min drive

BOTANICAL GARDENS

Botanical gardens

Access: 2.7 km / 1.68 mi 33 min walk / 6 min drive

TENNIS CENTRE

Sports centre

Access: 3.1 km / 1.93 mi 36 min walk / 7 min drive

EUREKA SKYDECK

Tourist attraction

Access: 4 km / 2.49 mi 8 min drive

CROWN CASINO

Casino

Access: 4.2 km / 2.61 mi 11 min drive

MELBOURNE AQUARIUM

Aquarium

Access: 4.9 km / 3.04 mi 10 min drive

ETIHAD STADIUM

Sports centre

Access: 7.8 km / 4.85 mi 16 min drive

MELBOURNE ZOO

Zoo

Access: 12.3 km / 7.64 mi 19 min drive

ALBERT PARK

Lake

Access: 3.8 km / 2.36 mi 9 min drive

MELBOURNE CBD

Convention centre

Access: 4 km / 2 mi 10 min drive

CONVENTION CENTRE

Convention centre

Access: 7 km / 4 mi 12 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

THE BRASSERIE

Ideal for a quick and healthy start to the day or a long lazy weekend breakfast choose from our a la carte menu featuring eggs prepared all your favourite ways and served in delightful surroundings

Pool

The indoor heated swimming pool features a unique retractable roof that lets in warm light on sunny days. With chic lounge chairs and an outdoor sun deck, this roof-top space is an ideal spot in South Yarra for exercising, relaxing and socialising.

Weddings

Elegant and stylish, The Como Melbourne provides the perfect setting for boutique weddings in Melbourne. The hotel is the ideal choice for intimate receptions, and wedding accommodation in our luxurious suites ideal for bridal parties or wedding night.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 120

attendees

Configuration is not available for these requirements

- Height 3.4 m
- Theatre style 120 participants
- U-shaped Room 35 participants
- Board-room 40 participants
- Classroom style 60 participants
- Banquet 90 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.9 m
- Theatre style 100 participants
- U-shaped Room 40 participants
- Board-room 40 participants
- Classroom style 48 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.9 m
- Theatre style 60 participants
- U-shaped Room 26 participants
- Board-room 26 participants
- Classroom style 30 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.9 m
- Theatre style 40 participants
- U-shaped Room 18 participants
- Board-room 20 participants
- Classroom style 18 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.4 m
- Theatre style 40 participants
- U-shaped Room 20 participants
- Board-room 20 participants
- Classroom style Configuration is not available for this hotel
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 24 participants
- Classroom style Configuration is not available for this hotel
- Banquet 24 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.6 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 24 participants
- Classroom style 20 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 50 participants
- U-shaped Room 22 participants
- Board-room 25 participants
- Classroom style 30 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.3 m
- Theatre style 40 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 30 participants
- Classroom style 12 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.6 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 8 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
3.4 m	120 participants	35 participants	40 participants	60 participants	90 participants
2.9 m	100 participants	40 participants	40 participants	48 participants	60 participants
2.9 m	60 participants	26 participants	26 participants	30 participants	40 participants
2.9 m	40 participants	18 participants	20 participants	18 participants	30 participants
2.4 m	40 participants	20 participants	20 participants	Configuration is not available for this hotel	40 participants
5 m	Configuration is not available for this hotel	Configuration is not available for this hotel	24 participants	Configuration is not available for this hotel	24 participants
2.6 m	40 participants	15 participants	24 participants	20 participants	Configuration is not available for this hotel
3 m	50 participants	22 participants	25 participants	30 participants	40 participants
2.3 m	40 participants	Configuration is not available for this hotel	30 participants	12 participants	30 participants
2.6 m	Configuration is not available for this hotel	Configuration is not available for this hotel	8 participants	Configuration is not available for this hotel	Configuration is not available for this hotel

Configuration is not available for this hotel

Configuration is not available for these requirements

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Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 1,542 reviews

TripAdvisor Rating 4.5/5 1,258 reviews

Housekeeping lost sentimental item

Cait Business - 4/12/2024 Confirmed reviews ALL

I lost the item a couple of days into my stay and housekeeping found it. I emailed them back saying that indeed the item was mine and if they could send it back. Very poor communication by them as it took 3 days for them to get back to me and I ended up going to front desk to ask due to the delay. Front desk were an amazing help. After a week of staying there, the item had still not shown up. On the last day of me being at the como before leaving to go back to Perth, they finally emailed back saying that they could deliver it to the como. I said that I was leaving that day immediately after they emailed me and they didn’t email back for another 2 days. I ended up going back to Perth and I recieved an email saying that I would have to pay for the return of the item back to me, and they didn’t hesitate to remove the postage from my account. I called them and let them know that housekeeping had lost the item and I shouldn’t have to pay for it. After a while, they agreed that I shouldn’t have to pay for it. The item was sent and I received it 2 weeks later from when I got back to Perth. If you decide to bring anything sentimental don’t expect a fast reply if it gets lost, bit of a disappointing service on housekeepings part.

Dear Caitlin, Thank you for taking the time to tell us about your experience at the The Como Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for sharing your feedback. We sincerely apologise for the inconvenience and poor communication regarding the lost item. We're glad we were able to resolve the issue and arrange for the return of your sentimental item. Your comments have been noted, and we will work to improve our communication and handling of such situations in the future. We appreciate your understanding and hope to welcome you back for a better experience in the future. Sincerely, Jenna Loader. General Manager

Grant V. Business - 4/11/2024 Confirmed reviews ALL

Excellent stay as always.

Dear Grant, Thank you for your continued support and kind words! We're thrilled to hear that you had an excellent stay with us. Looking forward to welcoming you back again soon! Sincerely, Scott Smith. Front Office Manager

GOOD STAY

John P. Families - 4/11/2024 Confirmed reviews ALL

GOOD STAFF. Quite friendly and helpful

Dear John, Thank you for your positive feedback! We're delighted to hear that you had a good stay and that our staff were friendly and helpful. We hope to welcome you back again soon! Sincerely, Scott Smith. Front Office Manager

There were mice in the hotel and a mouse in my room and that made my stay unpleasant.

Melissa Business - 4/11/2024 Confirmed reviews ALL

Everything would have been great had I not had a mouse in my room. The manager on duty when I saw the mouse in my room and reported it, did help me move to another room, on another floor. However, he didn't even offer to reduce the rate or give any other compensation accommodation. The next day, another associate of mine also staying in the hotel, but on another floor also had a mouse in his room and reported it. It seems the hotel has a rodent issue. After my associate had a mouse in his room I decided I wanted to leave the hotel because I couldn't be certain there wouldn't be another mouse in my new room. So, I had to find and move to another hotel mid week. It was very stressful since I was there for work and had to make new accommodations. I asked about a reduced rate or a night taken off my bill and the manager did nothing. I wouldn't stay here again or recommend the hotel.

Dear Melissa, Thank you for taking the time to tell us about your experience at the The Como Melbourne. Our Conference and Events Manager Allira has received your feedback already and has discussed with myself and the relevant departments. Allira will be in touch with our resolution shortly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Jenna Loader. General Manager

Great location

Jodie R. Families - 4/11/2024 Confirmed reviews ALL

So close to cinema and shops. We enjoy every time we stay here and the rooms are great. We had a very luxurious room this stay and hope to get this room again soon

Dear Jodie, Thank you for sharing your positive experience! We're thrilled to hear you enjoyed our convenient location, luxurious rooms, and had an overall great stay. We look forward to welcoming you back soon! Sincerely, Scott Smith. Front Office Manager

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