Quay West Suites Melbourne 5 stars

Customer review rating (ALL Rating) 4.8/5 2,251 reviews

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Apartment-style hotel in the heart of Melbourne, featuring outstanding views of the city

  • Stunning 15m magnesium mineral pool with great health benefits

  • 24-hour reception and undercover secure parking

Our accommodation(s)

Suite

1 Bedroom Superior Suite, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

  • 3 persons
  • 52 / 559 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
  • Most of the accommodation: Balcony

Hotel location

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

GPS:-37.820398, 144.96709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

JARRAH BREAKFAST

Jarrah offers a café style breakfast

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,251 reviews

TripAdvisor Rating  4.5/5  1,518 reviews

Certificate of excellence 2023

The best view in Melbourne

Customer review rating 5.0/5

Shane M. Families - Confirmed reviews ALL

We were up-graded from a 2-bedroom apartment to the top floor penthouse! It was an amazing view

Dear Shane, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Stephen Zuideveld Operations Manager Quay West Suites Melbourne T. +6… F. +6… E. H8… 26 Southgate Avenue SOUTHBANK VIC 3006 www.accorhotels-group.com | www.accorhotels.com

Compliments

Customer review rating 5.0/5

Tim W. Families - Confirmed reviews ALL

I just wanted to pass on compliments for our stay at the Quay West Suites, Melbourne. I booked the 3 bedroom apartment online (Reservation number NGRSJKMJ) as our son Taj was ticking over his first decade(..10 years old!) and we wanted to celebrate this big milestone with a fancy stay in a fancy city hotel. I emailed ahead to let the staff know of our extra special birthday stay and have been blown away with the responses and service we have received. It’s obvious staff here are very happy and treated very well plus the hotel itself is astounding. Special mention to Natalie at front desk. She was so warm and kind and made checkin a breeze. We had an entertaining and interesting chat about a poo museum! She is fantastic. James also at front desk, was cheeky yet professional and specifically helpful with assisting my In laws. In fact my father in law later told me, unprompted, ‘James was really good and made everything so easy’. Another staff member who again had a relaxed and courteous manner was Malcom. Specifically I spoke to him on the phone and he assisted with dining options for us. He has a very friendly tone and nothing was too much for him to help. Now, to the room and facilities. Room number 1906…AMAZING! My breath was taken away as we entered the apartment. The size is huge and it’s large enough for our family to live in (can we? Please??). The numerous balconies have the best view of the city and Yarra I have EVER seen. 3 very spacious bedrooms with perfect bed comfort. To cap it off, not long after we entered the apartment, the birthday boy screamed out ‘ this is the best hotel room I’ve ever been in!’. It melted our hearts. We also took a dip in the pool before dinner and it was lovely. The size was perfect for a leisurely swim for us 2 grownups plus just right for our budding Thorpedo son to do some laps. We still have 1 more night here but already my family are talking about staying again next school holidays. I must be honest, we often stay at Mövenpick Melbourne with the lovely Cory and his fantastic team but now we may have to split our time between. Oopsees! We’re all very, very happy with our stay. Thankyou again for everything and I’m here if you need more info. Tim

Dear Tim, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Stephen Zuideveld Operations Manager Quay West Suites Melbourne T. +6… F. +6… E. H8… 26 Southgate Avenue SOUTHBANK VIC 3006 www.accorhotels-group.com | www.accorhotels.com

Perfect location, Excellent apartment.

Customer review rating 5.0/5

Caity Families - Confirmed reviews ALL

Loved the location right next to Southgate food court, beautiful apartment with huge bed! Loved it so much.

Dear Caity, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Stephen Zuideveld Operations Manager Quay West Suites Melbourne T. +6… F. +6… E. H8… 26 Southgate Avenue SOUTHBANK VIC 3006 www.accorhotels-group.com | www.accorhotels.com

Great Location

Customer review rating 5.0/5

Gerry W. Families - Confirmed reviews ALL

Great staff, location, views and experience

Dear Geraldine, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Stephen Zuideveld Operations Manager Quay West Suites Melbourne T. +6… F. +6… E. H8… 26 Southgate Avenue SOUTHBANK VIC 3006 www.accorhotels-group.com | www.accorhotels.com

Incredible stay with our young family

Customer review rating 5.0/5

Natalie Families - Confirmed reviews ALL

Great location, fantastic amenities, beautiful apartment in the heart of the city

Dear Natalie, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Stephen Zuideveld Operations Manager Quay West Suites Melbourne T. +6… F. +6… E. H8… 26 Southgate Avenue SOUTHBANK VIC 3006 www.accorhotels-group.com | www.accorhotels.com

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Other web-users rate our hotel

  • 991 reviews 9.6/10 Location
  • 1,272 reviews 8.9/10 Room
  • 1,337 reviews 9.6/10 Service
  • 9 reviews 7.7/10 WiFi
  • 494 reviews 8.3/10 Comfort
  • 361 reviews 8.5/10 Cleanliness
  • 346 reviews 8.7/10 Breakfast
  • 269 reviews 8.7/10 Amenities

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