Hotel - Mercure Melbourne Albert Park
Mercure Hotel Mercure Hotel

Mercure Melbourne Albert Park

3.5/5 837 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • MELBOURNE INTL
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool (Nearby)
  • Well-being
    • Massage
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Pedal boat
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS
  • Snack & beverage machine

Business services

  • 28 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Combining exceptional conference facilities and a wide range of accommodation and leisure options, Mercure Melbourne Albert Park is the ideal choice of venue for meetings, conferences and events in Melbourne. Home to one of city's most extensive event spaces, this impressive Melbourne conference centre can accommodate all types of meetings and events, with the capacity to cater for 4 to 1400 delegates. Versatile and modern, the hotel's 31 event spaces can be arranged in a variety of function layouts, making it perfectly suited to hosting both small, intimate meetings, and large conferences, trade shows and gala dinners. The hotel's dedicated events team and onsite audio visual company are on hand to assist with any technical and event enquiries.

Mercure Melbourne Albert Park Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
M:1 - M:10 0 m2 3 m 15 0 10 0 0
BOARDROOM 30 m2 2 m 0 0 12 0 0
LAKE 3 37 m2 3 m 30 15 12 18 24
Victoria 41 m2 2 m 45 15 18 24 30
LAKE 4 42 m2 3 m 40 18 12 18 24
LAKE 1 44 m2 3 m 32 12 12 0 12
LAKE 2 70 m2 3 m 72 24 18 36 48
Albert 80 m2 2 m 72 0 24 39 50
Lake 3 & 4 81 m2 3 m 78 30 24 42 48
PARK 82 m2 3 m 84 33 36 45 48
STATE 1 84 m2 3 m 84 30 24 54 48
STATE 2 88 m2 3 m 84 30 24 51 48
LAKE 1 & 2 112 m2 0 m 108 36 36 63 72
GRAND 1 148 m2 6 m 140 39 36 72 72
GRAND 3 148 m2 6 m 140 39 30 48 100
GRAND 2 148 m2 6 m 144 39 36 72 72
Lake 1 - 3 150 m2 3 m 160 50 54 63 90
Lake 2 - 4 152 m2 3 m 156 0 0 90 0
GRAND 4 154 m2 6 m 140 39 30 48 100
GRAND 5 170 m2 6 m 170 48 39 72 120
State 1 & 2 174 m2 3 m 0 0 60 0 42
ELEMENT 177 m2 3 m 150 42 36 84 96
LAKE 194 m2 3 m 204 0 0 120 144
GRAND 6 196 m2 6 m 204 45 42 102 108
STATE 3 200 m2 3 m 216 42 36 120 132
STATE 421 m2 3 m 500 0 0 264 312
Grand 5, 6, 7 1,001 m2 0 m 0 0 0 0 0
GRAND BALLROOM 1,450 m2 6 m 1400 0 0 540 1000
    • Day light
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Warm, inviting and tastefully appointed, each of the guest rooms and suites at Mercure Melbourne Albert Park offers the perfect place to relax. With a wide variety of room configurations available, this beautiful Melbourne hotel is the ideal base for anytype of traveller - with Premium, Privilege and Family options on offer. Each room features a large work desk, a flat screen LCD with cable channels, Wi-Fi and cable internet access, in-room safe, and a modern ensuite with Mercure branded bath products.

  • 209 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.0/5 AccorHotels Rating 6,006 reviews

Our guest reviews for
Mercure Melbourne Albert Park

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 837 reviews
Teresa Couples - 19/08/2019 AccorHotels review
« Very functional »

Easy relaxing and no problems

Darren Business - 19/08/2019 AccorHotels review
« 2 night week day stay »

Positive experience - motel presents extremely well. Facilities are clean and well maintained

Jodi Business - 18/08/2019 AccorHotels review
« Comfortable »

A large room with comfortable features.

Business - 16/08/2019 TripAdvisor review
« short stay with breakfast »

Great location, with parking, easy access from basement to room,, drink on arrival which I could take to my room after a late arrival, $1 member breakfast which was amazing, smooth arrival and departure, access to parking at a reasonable cost for 24 hrs, a bottle of bubbly to welcome me back - nice touch. Nice quality room and comfortable bed

Andrew B. Business - 12/08/2019 AccorHotels review
« Staff great, rooms horrible, restaurant overpriced and no sides. »

Check in staff were very helpful and friendly. Rooms, VERY dirty, everything broken or scuffed. Carpets not vacuumed upon arrival, hairs on bed, every surface either damaged or unclean. Toilet wouldn't flush without bashing it, mould everywhere door hanging of unit that hide fridge. Lights flickering. Where does it end ?

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning Mr B., Thank you for your feedback- we really appreciate it in particular the room issues you experienced. I want to apologize for the issues you experienced. I have passed this review on to our housekeeping ad maintenance departments to investigate. We will be investigating the issues you have raised to resolve and rectify. We hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Tom Couples - 12/08/2019 AccorHotels review
« Excellent Stay »

We choose this hotel due to cost proximity to Saint Kilda

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for your feedback- we really appreciate it. We hope you enjoyed your time with us while in Melbourne. We hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Clive B. Business - 12/08/2019 AccorHotels review
« good location, quite and freindly »

Great spot, its across from Albert Park Lake so great for an afternoon walk. Trams are close to take you to the city or St Kilda beach. I would also like to thank Alice and Thrisshan who had to deal with a person in the executive lounge who was not very nice (actually dam right rude), these two Staff members who had been doing a excellent job keep working through the issue and should be congratulated for the work they did to resolve the problem for everyone in the room Well done.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, Thank you for your feedback- we really appreciate it. We hope you enjoyed your time with us while in Melbourne. We hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Shirley Friends - 12/08/2019 AccorHotels review
« Enjoyable »

Everyone was friendly, checking in and out was a breeze

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for your feedback- we really appreciate it. We hope you enjoyed your time with us while in Melbourne. We hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Mel Business - 11/08/2019 AccorHotels review
« Overnight stay »

Our stay was an overnight one. Parking was available, all staff were helpful and rooms were comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, Thank you for your feedback- we really appreciate it. We hope you enjoyed your time with us while in Melbourne. We hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Stuart B. Couples - 11/08/2019 AccorHotels review

There was no coffee creamer in the room. We had a very early start and I called 3 times in the morning to get something delivered. I even went to the front desk and requested something to add to our coffee asap but it arrived too late. It should not have taken 15-20 min after the first request to arrive

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, Thank you for your feedback- we really appreciate it. I do apologize for the delay in your requests. I will be following this up to ensure these delays do not occur again. We hope you enjoyed your time with us while in Melbourne. We hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Lisa W. Business - 09/08/2019 AccorHotels review
« perfectly serviceable room »

Thank you for the opportunity to offer feedback. I stayed in room 3110 on Tuesday the 6th of August. The room was perfectly fine in every way except for a strong chemical like smell coming from the bed. It woke me many times over the course of the night so I ended up trying to sleep on the sofa to get away from it.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, Thank you for your feedback- we really appreciate it. I do apologize for the chemical odor/smell you experienced. I have passed this feedback on to investigate. I hope you enjoyed your time with us while in Melbourne. I hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Darrell S. Business - 09/08/2019 AccorHotels review
« Hotel facilities and catering great, but the room was below expectations. »

Arrival was great, with helpful staff on reception, and easy to find the room. Dinner at Windows and the Bar were good, although it appeared that the staff in the restaurant were a little "pushed". Main problem was that both the Bed and the Sofa, being very new were "rock solid", which is not my preference. My colleague in room 5111 also mentioned the hard bed. The other point worth raising was that the bathroom door in 5101 had obviously been damaged by someone "breaking in", as the door had been splintered, and then repaired and painted over. Not a great look, and either repairing with some filler before painting, or a replacement door would have been a better look. Otherwise, Breakfast (for a dollar!!!) was fantastic, and teh meeting room (Albert) was a good temperature and well fitted out, with catering for breaks being again good.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, Thank you for your feedback- we really appreciate it. We hope you enjoyed your time with us while in Melbourne. We hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Steve Families - 08/08/2019 AccorHotels review
« Very Happy »

Comfortable, good temperature, quiet and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, Thank you for your feedback- we really appreciate it. We hope you enjoyed your time with us while in Melbourne. We hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Mak W. Business - 08/08/2019 AccorHotels review
« Shower. »

Everything was good, except for two issues. 1. Please check the shower in room 5107 - have a look at the soap holder in the shower - it is so DISGUSTING!! I realise that it is rusted, but it actually looks DIRTY!! The floor is not a very good look either. 2. As an Accor Plus member, I was supposed to get complimentary water in my room - did I? NO!! The only reason I did not book an executive room at the Pullman, was because it would have been of no benefit to me, as I was attending a conference at the Mecure and decided that as I would not be spending much time in the room, there was no point in getting a fancy room like I normally do.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, Thank you for your feedback- we really appreciate it. I do apologize for the shower in your room for which I will be following up to rectify. I hope the rest of your time was comfortable and enjoyable. I hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Cheryl B. Business - 08/08/2019 AccorHotels review
« Welcoming friendly »

Greeted on arrival. Friendly. Informative

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, Thank you for your feedback- we really appreciate it. We hope you enjoyed your time with us while in Melbourne. We hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Darren C. Families - 08/08/2019 AccorHotels review
« WOW! »

Nice large room with a spacious bathroom. Plenty of room for Mum and I to hang our clothes in the wardrobe and nice comfy beds too! We had a terrific buffet breakfast in Windows restaurant and check out was quick and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, Thank you for your feedback- we really appreciate it. We hope you enjoyed your time with us while in Melbourne. We hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Resort63224354975 Family - 07/08/2019 TripAdvisor review
« Chase the winter blues away »

Chase the winter blues away with a weekend at Mercure Albert Park. Enjoy the heated spa and indoor pool. Walk to the local restaurants. Wake up to a yummy buffet breakfast and take the kids to the Albert Park Lake for an afternoon play.

Anonymous Families - 06/08/2019 AccorHotels review
« Wonderful weekend »

Great location. Excellent customer service. Yummy food.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for your feedback- we really appreciate it. We hope you enjoyed your time with us while in Melbourne. We hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Judith L. Families - 06/08/2019 AccorHotels review
« Enjoyable stay. »

Warm and welcoming greeting upon arrival. Friendly and helpful staff. Room was large, well appointed and most suited to our needs. Restaurant staff were extremely helpful and food and beverage knowledge was excellent. Delightful staff made for a delightful experience.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for your feedback- we really appreciate it. We hope you enjoyed your time with us while in Melbourne. We hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Adam Families - 05/08/2019 AccorHotels review

Check in was fast ✅ (well done) Room was NOT made up to booking TV and equipment was unplugged lamps unplugged 1 towel for 3 people

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, Thank you for your feedback- we really appreciate it. We will be investigating the issues you have raised. We hope you enjoyed your time while in Melbourne and made the most of this great city. We hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

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