Hotel - Grand Mercure Bandung Setiabudi
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Bandung Setiabudi

4.5/5 1,939 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Other sports activities
    • Bicycles rental (Paying)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Your meetings and events

Grand Mercure is introducing a fresh and personalized approach to plan your meetings, conventions, seminars and incentive events. The meeting rooms are equipped with High-Speed WIFI, complete video and sound system.

Grand Mercure Bandung Setiabudi Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SILIWANGI EXECUTIVE BOARDROOM 45 m2 2 m 0 0 0 0 0
WASTU KANCANA MEETING ROOM 45 m2 2 m 60 50 16 65 60
AGRABINTA MEETING ROOM 46 m2 2 m 60 50 50 65 60
MEETING ROOM IV 61 m2 2 m 30 14 16 16 30
MEETING ROOM III 64 m2 2 m 36 17 20 18 30
MANDALAYANG MEETING ROOM 92 m2 2 m 85 100 26 90 120
MEETING ROOM II 105 m2 2 m 60 28 28 40 50
MEETING ROOM I 106 m2 2 m 70 34 34 50 60
MANDALAGIRI MEETING ROOM 230 m2 2 m 300 150 26 120 250
GRAND BALLROOM 1,200 m2 7 m 1350 500 350 550 700
BALLROOM 1,200 m2 7 m 700 350 350 400 640
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 204 rooms

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 5,228 reviews

Our guest reviews for
Grand Mercure Bandung Setiabudi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,939 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Rini A. W. Couples - 10/06/2019 AccorHotels certified review

Good overall, little bit noisy from bell neighbour room, we order non smoking room but the room smell like smoking room

Teguh Families - 10/06/2019 AccorHotels certified review
« So far so good except breakfast »

Everything is fine, except the cleanliness and the hygiene of breakfast thing like spoon, plate, fork, knife, and table. They are quite dirty for me and i'm sure if it's far from hygiene. I know that It might be more crowded than usual but for a restaurant, I think health of customers, cleanliness, and hygiene should be at the top priority. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T.S.J.S., First of all, please allow me to thank you for staying with us on your recent visit to Bandung. We would like to sincerely apologize for the discomfort that you experienced caused by the amenities cleanliness during your breakfast time in our restaurant. Your comment has been duly passed to the Department Head concerned for their immediate attention and to avoid similar experience occurring again in the future. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. We look forward to having the opportunity of providing services to you again whenever your travels bring your back our way. Yours Sincerely, Engkun Kurnia General Manager

Vera Families - 10/06/2019 AccorHotels certified review
« Comfort place for family »

Very enjoyed and comfort...

Rabitha A. Families - 09/06/2019 AccorHotels certified review
« A nice weekend gate away »

Shopisticated and nice long stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R.A., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Engkun Kurnia General Manager

Wuri S. Families - 08/06/2019 AccorHotels certified review
« Excellent employee hospitality and very nice room »

We are surprising during check in they give us up grade room, the room was nice, the food on room service was excellent, the swimming pool with heater was great, my kid 11 years old love to swim even He is on fasting day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W.S., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Engkun Kurnia General Manager

Mustofa H. Families - 08/06/2019 AccorHotels certified review
« Incredible moment »

My family and I really enjoyed the atmosphere at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M.H., Thank you for leaving us such a wonderful review. I will share your comments with all departments and it will provide them with great encouragement to keep doing what they are doing. Thank you again for sharing such a positive experience. We look forward to serving you again. Yours Sincerely, Engkun Kurnia General Manager

Selmi A. M. Families - 07/06/2019 AccorHotels certified review
« One of the best "family retreat" around Bandung »

I dunno what to say about this hotel, this hotel already fulfill my happiness. I really love the lobby and room scent, a fluffy bed, a breathtaking view, a great shower, a huge amount of breakfast selections and of delicious of course! One thing to be highlighted is they prioritize me to check out at Accor Le Club Corner, thank you for that. I will come back later. Thank you Grand Mercure Bandung Setiabudhi.

Nia Families - 07/06/2019 AccorHotels certified review
« Awesome breakfast & swimming pools »

Stayed 1 night with my 2 toddlers, it was an awesome holiday.. Polite staff let us have an early check in without advance announcement (although it was a peak season in day 2 eid) Warm & clean pools in the day with colorful lamp in the night that creating a romantic effects.. The weather was so nice, chill enough to sleep without air con Our room had balcony with a great green yard view And the best of all was the breakfast... Hundreds of menu, very great taste, always full, and the restaurant staff were so helpful to clean up the table once we’re done Surely will choose this hotel once we visit Bandung

Lioe L. S. Families - 07/06/2019 AccorHotels certified review
« Satisfied »

This is my 2nd stay @Grand Mercure Setiabudi, our kids very happy stay there because hotel have warm pool... Bfast menu has lots of varian.. nice place.. tQ

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L.L.S., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Engkun Kurnia General Manager

Marjan R. Families - 06/06/2019 AccorHotels certified review
« Great hotel for holiday »

Clean room, all staf is very welcome, swimming pool is awesome with warm water.

Welly S. Families - 05/06/2019 AccorHotels certified review
« Short holiday with my fams »

Great and amazing hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W.S., Thank you so much for taking the time to share your wonderful review. Delighted to read that your stay was nothing short of a great experience. We hope your next visit to Grand Mercure Bandung Setiabudi is in the not too distant future. Warm Regards, Engkun Kurnia General Manager

Ed S. Business - 05/06/2019 AccorHotels certified review
« Comfort & beautiful. »

Feel comfort & safely stay there. Have no worries for my bussiness also.

Ricky Families - 05/06/2019 AccorHotels certified review
« Friendly Staff, Good Location »

All Staffs trained well and friendly. Location is good, near to several parks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R.D., Thank you very much for sharing your experience and trust in our genuine hospitality. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again soon for another wonderful journey with us. Best regards, Engkun Kurnia General Manager

Agnes Families - 05/06/2019 AccorHotels certified review
« Nice hotel »

Improve for the breakfast menu

F. Families - 05/06/2019 AccorHotels certified review
« Great place for family holiday »

Great place....great pool.....great staff

Rydon W. Families - 05/06/2019 AccorHotels certified review
« Short trip with lots of memories »

Stayed for 3 nights, great stay, good hotel and room, nice foods for families. Nicely located in cool lembang area.

C. C. Families - 03/06/2019 AccorHotels certified review
« Great Hotel »

All Staf Is Very Humble dan Helpfull, Pool is Great With The Hotwater. Breakfast is Best, with Traditional Food..i love that all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C.C., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Engkun Kurnia General Manager

A. K. U. Business - 03/06/2019 AccorHotels certified review
« Me and my wife were satisfied the hospitality rendered to us by all personnel. »

Concierge was very helpful, both during check in and check out. Likewise the front office staff, as well as the security personnel. We appreciate the room upgrade. One little suggestion though. As we got down for breakfast at 6 sharp, we were a bit wondering as the "egg station" was not ready to serve. The cook had to be summoned by the steward. Anyway, understanding that it was during Ramadhan! It would also help if The Grand Mercure signage at the Main Road could be more visible. Nonetheless, my wife was very impressed with the Pool bling-bling decoration.

Anonymous Friends - 01/06/2019 AccorHotels certified review
« I love it »

I love the view , i love the swimming pool area, enjoy d food,love d rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H.V., Your comment says it all. Thank you very much for sharing your experience and trust in our genuine hospitality. Delighted to read that we managed to meet your expectation on every level. Hope it will not be too long before we get a chance to welcoming you back Yours Sincerely, Engkun Kurnia General Manager

Esther M. S. Families - 01/06/2019 AccorHotels certified review
« Excellent for family stay »

Everything is ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. E.S., Thank you for taking the time to give the astonished feedback of our hotel. Looking forward to welcoming you back on your next visit very soon. Yours Sincerely, Engkun Kurnia General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates