Hotel - Mercure Hyderabad KCP
Mercure Hotel Mercure Hotel

Mercure Hyderabad KCP

4.5/5 461 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • RAJIV GANDHI INTL. AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-23:59
    • Opening hours : Week-end 00:01-23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
See all services

Hotel location

Companies and event centres nearby

Company

ADP3 km / 1.86 mi CISCO2 km / 1.24 mi HDFC5 km / 3.11 mi KOTAK MAHNDRA BANK3 km / 1.86 mi PEPSI3 km / 1.86 mi SONATA4 km / 2.49 mi TATA MOTORS5 km / 3.11 mi VODAFONE4 km / 2.49 mi
CANON3 km / 1.86 mi CITIBANK2 km / 1.24 mi HSBC2 km / 1.24 mi KPMG2 km / 1.24 mi RBS3 km / 1.86 mi SONY0.1 km / 0.06 mi UB4 km / 2.49 mi

Exhibition and convention centre

HICC14.6 km / 9.07 mi

Your meetings and events

Mercure Hyderabad KCP Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CONCLAVE 1 102 m2 2.7 m 67 33 33 56 45
CONCLAVE 2 68 m2 2 m 55 18 24 27 25
CONCLAVE 3 91 m2 2 m 60 24 16 36 30
ENCLAVE 53 m2 2 m 55 18 16 24 24
SUM-IT 32 m2 3.3 m 0 0 12 0 0
    • Videoconferencing
    • Podium
    • Day light
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy a spacious and comfortable stay with modern business and leisure amenities alongside scenic views of the city or Hussain Sagar lake.

  • 128 rooms
  • 128 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 1,606 reviews

Our guest reviews for Mercure Hyderabad KCP

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 461 reviews
S. Business - 09/12/2018 AccorHotels certified review
« Excellent »

It was wonderful experience with mercure hotel,am very happy with the service from mr.Vikram and miss.priya at dining area. I observed each and every employee of mercure,I felt very happy with mercure staff service.i like receiving of mr.Vikram(dining manager),and miss.priya too.i didn't like the facial expressions of Mr.mukesh who was served at 1st floor.please make him to change his facial expressions,this is good at customer service.over all experience was excellent at mercure hotel Thank you mercure

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Thank you for taking out time for such an elaborate, yet honest review about Mercure Hyderabad KCP. We are glad to hear you enjoyed your time in Hyderabad. We at Mercure Hyderabad KCP pride ourselves for our hospitality and other top of the line amenities that we provide. All of our staff here are determined to put in their best and welcome the guest as one of their own. I have shared your special compliments with Mr Vikram, Priya and Mukesh and he is elated to hear the same. We are always looking to understand our guests better. Thank you for staying at Mercure Hyderabad KCP. We hope to see you again soon. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Aswin K. S. Families - 09/12/2018 AccorHotels certified review
« stay was pleasant. But food quality yet to improve. »

as mentioned above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aswin Kumar, I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you found our front desk service quick and efficient, and that you enjoyed the room as well as our convenient location. I have taken note of your other point pertaining to the inconsistency of our food quality and assure you that I have shared this with the culinary team. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. Should you travel to this part of the world again, I look forward to personally welcoming you back to our hotel. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

M. K. Business - 09/12/2018 AccorHotels certified review

I never forget this wonderful experience .. They treated me like my mother.. Iam very comfortable... Every thing is good..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., It is a great pleasure to know that it was a memorable experience. So delighting to know that you enjoyed every moment spent with us. We are grateful for your compliments regarding our Hotel, services and what makes us more contented is that our Staff made your stay more comfortable. I will extend your kind praise to every staff for their professional attitude and hospitality. Your comments are the best motivation for us to continue on extending a true Mercure Hospitality to our residents. Hoping you will let our hotel to be your gracious host during your future visits to Hyderabad. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Sushant Families - 08/12/2018 AccorHotels certified review
« Pleasant Stay! »

This was our 1st time with Mercure brand from the Accor group and we were pretty pleased with the overall hospitality and services provided. Since it was just an overnight stay for a transit that we had to do, so did not utilize most of the services but were happy with the room facilities and cleanliness maintained. Had utilized the bar service and the servers were very prompt in their service. The front desk were pretty quick in the check in and check out process and also helped in the local navigation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sushant, We thank you for taking out your valuable time to review your stay and experience with us. Your comments are valuable to us in getting to know about our performance and making ourselves better. We extend our sincere gratitude for your gracious words. Our motivation and encouragement to give better services are found in feedback like yours. At Mercure Hyderabad KCP, we take all necessary steps to keep all our guests comfortable and it is great to hear that our efforts are worthwhile. We are extremely glad that you enjoyed the rooms and promptness for our staff in IQ Bar and front desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to having you back with us at Mercure Hyderabad KCP. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

P. A. Business - 08/12/2018 AccorHotels certified review
« Comfortable stay and friendly staff »

The overall ambience of the hotel war good. The front office team was extremely friendly and food was also good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. Your comments are valuable to us in getting to know about our performance and making ourselves better. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Khandaker R. Z. Business - 03/12/2018 AccorHotels certified review
« Most friendly team of staff at all levels »

Attitude of people I believe plays the most important part in a relationship. I was very satisfied to find that each and every staff of the property was ready to assist with a smile or friendly gesture. I must mention and thank the front desk staff and Ravi Shankar of Reservation as well as restaurant staff and particularly the restaurant manager.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khandaker, Namaste from your very own Mercure Hyderabad KCP!!It was indeed a great “Honour” having you as our guest. Thank you for choosing our hotel for your stay here in Hyderabad. After receiving compliments from you this morning, I am also in receipt of your appreciation letter for our team. After reading your feedback, I can’t express how proud I am for having team members like Ravi and Baikunth working with me. It is the appreciations and kind words like yours that motivate all our staff to strive for even greater levels of Guest Satisfaction. We are delighted to hear that you had an enjoyable visit and we look forward to the pleasure of having you with us again. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Varun Families - 03/12/2018 AccorHotels certified review
« Pleasant stay »

Hotel is located centrally in the prime locality of city, so we could easily go around. Food and facilities were good too and they match the standards of star hotel. Only flaw I noticed is quick service is lacking mqy be due to limitations in the staff. Over all was a pleasant and happy stay for a family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Varun, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for your review. It is wonderful to hear from our esteemed guests who choose us for the location of our hotel. Your words constantly motivate us to work and improve upon our services. We apologize for the inconvenience that you have faced in terms of our inconsistent service. I have personally addressed the issue to prevent such future occurrences and will make sure you will notice a perceptible difference on your next visit to the hotel. Look forward to welcome you again with bespoke attention & care. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Bhavin S. Business - 01/12/2018 AccorHotels certified review
« Very Good Experience »

The Hotel is very centrally located with easy access to Metro Station as well as Banjara Hills Rooms are spacious and well maintained for the prices charging Special mention of Breakfast staff as they are always on the toes to serve you as quick and best they can Overall really recommend this property to stay, its a typical accor business hotel which you will enjoy KUDOS TO THE ENTIRE TEAM

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bhavin, Namaste from your very own Mercure Hyderabad KCP!!It was indeed a great “Honour” and pleasure meeting you and having you as our guest. Thank you for choosing our hotel for your stay here in Hyderabad. After receiving compliments from you this morning, I am also in receipt of your appreciation letter for our team. After reading your feedback, I can’t express how proud I am for such team members working with me. It is the appreciations and kind words like yours that motivate all our staff to strive for even greater levels of Guest Satisfaction. We are delighted to hear that you had an enjoyable visit and we look forward to the pleasure of having you with us again. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Escape08663065437 Business - 01/12/2018 TripAdvisor review
« Good hotel »

centrally located, within walking distance to metro station. Spacious and clean rooms with good food options and well laid out breakfast. Easy to cover all sides of the city from this central location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for your wonderful review. Mercure Hyderabad KCP makes it a very important note to make sure that your experience is smooth and celebratory. Our location right at the heart of the city near to major corporates, hospitals, historical destinations & shopping malls, makes your stay most comfortable . As you rightly mentioned, the connectivity factor is one of the major reasons why people choose us. We deeply value your comment on our rooms, services, food, and facilities. It is valuable feedback like yours that gives us the encouragement to move forward with passion. Thank you for choosing us. We look forward to your visit. Yours sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

Satish K. E. Business - 28/11/2018 AccorHotels certified review
« Good »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Satish Kumar, Thank you for visiting us again at Mercure Hyderabad KCP. The fact that you came back to stay with us proves that you greatly appreciate the hotel and the hospitality that we provide you. We are proud to have been of service to you. To know that you liked our service, amenities, food, Lounge bar, and rooms bring us immense joy. We try and provide the best of services and facilities to our guests and makes sure that they never feel inadequate about anything, for the money that they spend on accommodation with us. Thank you again, for being with us. Hope to see you soon. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Ramakrish G. Business - 28/11/2018 AccorHotels certified review
« Well Maintained »

I like the ambiances and infrastructure. Restaurant & Food was Fabulous. Training room was well designed and maintaining good. Only one thing has to be change, AC was up to the customer Satisfaction.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramakrishna, Thank you for the excellent review. At Mercure Hyderabad KCP, we look forward to hearing from you as the review help us to understand ourselves better. We are constantly striving to provide better services to our esteemed guests with an aim to make your stay more relaxing and comfortable. We feel privileged to know that you could successfully complete your business trip while staying with us at Mercure Hyderabad KCP. For our corporate guests, we have a host of facilities ranging from state of the art conference rooms to high-speed internet to make sure they are able to carry out their business in peace and comfort. At Mercure Hyderabad KCP, we are very particular about the food we serve on the table. We take every measure to ensure our guests have the widest range of choices to choose from. Thank you for staying at Mercure Hyderabad KCP. We hope you will find us again in the future. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Amol Business - 28/11/2018 AccorHotels certified review
« Amol K. »

Stay was almost ok room serveice for food was bizzare food preparation shocking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amol, Thank you for sparing your valuable time in sharing your experiences during your recent stay at the hotel. May I request you to treat this incident in isolation and not a reflection of our usual standards as it is rarest of the moments against our hard-earned recognition when our services do not meet the benchmark, we’ve set for ourselves. But at the same time we sincerely believe that mistakes are the best teachers we learn our lessons from; to look at our own limitations, overcome them and become more alert to rectify our faults without a delay. Your suggestion on the pricing of the food and efficiency in check in has been duly noted and we shall surely look into it, however we would like to inform you that we pay utmost importance towards the quality of items we procure for cooking and friendliness by front desk staff. I have personally addressed the issue and have taken appropriate measures to prevent such recurrences in future. Request you to give us another opportunity to serve you better with bespoke attention and care. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Anonymous Couples - 27/11/2018 AccorHotels certified review
« Very comfortable and supportive staff. »

Please keep a local map showing important landmarks. Also please keep information about local events, tourist information and arrangements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suresh, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. Your comments are valuable to us in getting to know about our performance and making ourselves better. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services( such as handy local maps and general information about city) . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Col. S. R. Friends - 26/11/2018 AccorHotels certified review
« Lovely hotel and great staff »

A very pleasant stay with great staff. Very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Col R., On behalf of all of us here at Mercure Hyderabad KCP, I would like to thank you for your kind words of appreciation. I will convey your compliments to entire staff. We have an uncompromising attitude when it comes to service, hospitality and food. We are glad to know that our passion and dedication is being recognized. Thank you and we look forward to having you with us again. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Rob Business - 25/11/2018 AccorHotels certified review
« Excellent personal service »

The team were very helpful. Especially impressed at breakfast with the member of staff that was making sure everyone was happy and recommended some excellent choices for me to eat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Peter, Thank you so much for your wonderful review. Mercure Hyderabad KCP makes it a very important note to make sure that your experience is smooth and celebratory. We truly appreciate your thoughts and we are glad to hear that you enjoyed your breakfast and highly appreciate what you said about our great staff and their services. Please do visit us again with your family and friends. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Faiz F. Families - 25/11/2018 AccorHotels certified review
« Overall very pleasent stay at the hotel »

Friendly staff was the highlight of this hotel. We celibrated our marraige anniversary and extremly satisfied with the comfort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed, We thank you for taking out your valuable time to review your stay and experience with us. Your comments are valuable to us in getting to know about our performance and making ourselves better. We extend our sincere gratitude for your gracious words as you celebrated your marriage anniversary in our hotel. Our motivation and encouragement to give better services are found in feedback like yours. At Mercure Hyderabad KCP, we take all necessary steps to keep all our guests comfortable and it is great to hear that our efforts are worthwhile. We are extremely glad that you enjoyed the rooms, amenities, service, and food. We ensure that the accommodation and dining experiences are well worth the money spent by our dear guests. Thank you again. We look forward to having you back with us at Mercure Hyderabad KCP. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Amit S. Friends - 24/11/2018 AccorHotels certified review
« Very Good »

It was a very good experience and stay was comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amit, Thank you staying with us. At the Mercure Hyderabad KCP, our staff is highly committed to providing you with nothing short of a global sense of luxury and cuisine. We are delighted to hear that you had an enjoyable visit and we look forward to the pleasure of having you with us again. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Raghavendra N. Business - 23/11/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raghavendra, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are extremely glad that you enjoyed the rooms, amenities, service, and food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Business - 23/11/2018 TripAdvisor review
« Wasted potential »

Great location ! Good interiors ! Affordable ! but all wasted coz they are yet to figure out the water pressure! Have never seen such low water pressure in the bathroom etc. of a hotel . Absolutely hellish!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir Thank you so much for your review of our hotel. I am so sorry you have had an experience we are not proud of. I have a great team of associates and hosts and we are disappointed to read that you did not get the experience we pride ourselves in nor that others have experienced. I hope we get a chance to repair your opinion through our service in the future. Please feel free to connect with us before your next stay or visit on h8824-fo1@accor.com. Once again I apologize for the shortcomings in service you faced. Regards Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

Ajit G. Families - 22/11/2018 AccorHotels certified review

Room occupied by 2 adults and child requires 3 bath towels. Two days we had to call for it and third day inspite of calling 4 times not provided. How to share 2 towels in three people? The dinner food was freezing cold, not replenished and only a couple of people attending everybody. The manager was always busy making entrys on the the comp of what god knows. Only the foreigners were being taken care of ? Overall very ordinary and ill motivated staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ajit, Warm greetings from Mercure Hyderabad KCP! Thank you for sparing your valuable time in sharing your experiences during your recent stay at the hotel. This will certainly help us to enhance our processes. Our heartfelt regret for the unpleasant occurrences you’ve encountered. May I request you to treat this incident in isolation and not a reflection of our usual standards as it is rarest of the moments against our hard-earned recognition when our services do not meet the benchmark, we’ve set for ourselves. We have taken cognizance of your feedback with deep concern. I have personally addressed the issue and have taken appropriate measures to prevent such recurrences in future. We deeply value your patronage and assure that you will notice a perceptible difference on your next visit to the hotel. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates