Hotel - Mercure Hyderabad KCP
Mercure Hotel Mercure Hotel

Mercure Hyderabad KCP

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4.5/5 310 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • RAJIV GANDHI INTL. AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-23:59
    • Opening hours : Week-end 00:01-23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
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Hotel location

Companies and event centres nearby

Company

ADP3 km / 1.86 mi CISCO2 km / 1.24 mi HDFC5 km / 3.11 mi KOTAK MAHNDRA BANK3 km / 1.86 mi PEPSI3 km / 1.86 mi SONATA4 km / 2.49 mi TATA MOTORS5 km / 3.11 mi VODAFONE4 km / 2.49 mi
CANON3 km / 1.86 mi CITIBANK2 km / 1.24 mi HSBC2 km / 1.24 mi KPMG2 km / 1.24 mi RBS3 km / 1.86 mi SONY0.1 km / 0.06 mi UB4 km / 2.49 mi

Exhibition and convention centre

HICC14.6 km / 9.07 mi

Your meetings and events

Mercure Hyderabad KCP Meeting Room 6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CONCLAVE 1 102 m2 2.7 m 67 33 33 56 45
CONCLAVE 2 68 m2 2.7 m 55 18 24 27 25
CONCLAVE 3 91 m2 2 m 60 24 16 36 30
ENCLAVE 53 m2 2 m 55 18 16 24 24
SUM-IT 32 m2 3.3 m 0 0 12 0 0
    • Videoconferencing
    • Podium
    • Day light
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • WiFi access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy a spacious and comfortable stay with modern business and leisure amenities alongside scenic views of the city or Hussain Sagar lake.

  • 128 rooms
  • 128 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WiFi in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 1,293 reviews

Our guest reviews for Mercure Hyderabad KCP

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 310 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Alwarsamy K. R. S. Business - 13/06/2018

It was a short stay BUT quite neat stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lakshmi, Thanks for staying with us and sharing your experience. It always feels great to receive such good response from our esteemed guests. At Mercure Hyderabad KCP, we always make our best effort to keep our guests happy and satisfied. From reception to room service, restaurant to housekeeping, our various service divisions with their expertise work together to meet one sole objective: to give you the best of service. We’re ever ready to go the extra mile to make sure that you feel the most comfortable. We’ll look forward to receiving you again at Mercure Hyderabad KCP. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Hark Business - 11/06/2018
« Hari »

Great stay good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harihara S., It is so encouraging to get such appreciation for our services, we are extremely thankful to you for it. We, at Mercure Hyderabad KCP, are immensely glad to have hosted you. We've always believed in making your stay comfortable and pleasant in an acceptable budget. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us. It makes us happy, when our guests have a comfortable stay. We will definitely keep up the good work. Do visit us again at Mercure Hyderabad KCP. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Kapil K. Business - 08/06/2018
« Not going to stay again »

Room was quite good and clean. Bathroom Slippers were missing and tv didn’t work. Since I stayed just to sleep n get fresh so managed without it. But it was not a comfortable stay as could not sleep properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kapil k., Shortfalls like these are definitely not up to our standards. Please accept our sincere apologies for inconveniences that you faced during that visit. Your remarks are taken on board in concerned department as they show us the way to enhance our esteemed guests’ experience. Hoping you will give us another chance to welcome you back and to change the first impression. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Srujay P. Business - 08/06/2018
« The bed is super soft and needs to be harder considering it is a business hotel. »

The bed needs to be firmer. Rest everything is fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Srujay , It is delighting to know that you enjoyed our property and that our Team made your stay more comfortable. It was heart-breaking to know that we did not meet your bed type expectation, please accept our apologies for inconveniences caused. Although let me to assure you that our Staff and Management are trying to satisfy you in all aspects possible. Your comment is taken on board in concerned department for further implementation, as it shows us the way to enhance our valued guest’s experience. Hoping you will give us another chance to welcome you back during your future visits to Hyderabad. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
K. U. Business - 07/06/2018
« Excellent »

Hotel stay is very good, Employee body language is very good especially in restaurant food is so delicious and variety of spread is provided, it has given lot of satisfaction. Pls continue the same way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K U., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Nilay B. P. Business - 06/06/2018
« Stayed in Mercure Hyderabad from 21stto25May and 28thto1stJune »

I was comfortable during my stay at Mercure. The staff is very helpful and provide prompt support. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nilay P., It gives me such incredible joy to be able to read such a wonderfully complimentary review about us at Mercure Hyderabad KCP Hotel. I am overwhelmed by your kind words first and foremost about the absolutely fantastic team of staff here at the hotel, all of whom strive to provide a warm and genuine service to each of our guests, and it is so good to read that you have experienced this. You are most gracious to mention so many by name - I shall most definitely pass your comments to each of them as I know they will all be incredibly touched and filled with happiness. It was an absolute delight to have welcomed you to Mercure Hyderabad KCP Hotel, and thank you once again for such a lovely write-up. I do hope I have the immense pleasure of seeing you again in the near future. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Anonymous Families - 05/06/2018

U staf was not at all co operative highly disgusting and rood staf

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vikram, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and to prevent future occurrences. May I request your support to elaborate a bit on the items you feel could be better? This will certainly help us enhance our preparedness to meet pallet expectations of guests like you who travel extensively. Once again, I thank you very much for sharing your valuable feedback, which has given us a renewed opportunity to address our processes that has gone awry. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Merrymel G. Business - 04/06/2018
« Not worth it »

The pricing of the room is way too high considering the space, size and other amenities available

Our hotel has responded to the review
Our hotel has responded to the review

Dear Merrymel G., Thank you for taking time in writing us a review. We regret to hear that you considered our room pricing not up to your expectation of hotel; in terms of hotels of a similar standing within the vicinity we do consider ourselves to be very much competitive. Special discounted rates are offered online when you book in advance. Do visit our website to discover our latest promotional room packages. We appreciate your feedback and we hope to have the opportunity of serving you better in the near future. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Anonymous Business - 02/06/2018
« It was ok...not very good.. »

U am suggesting you to provide complete kit liking swing kit, shower cap, moisturizer, comb....out of these nothing nothing was there in room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anshul K., Thank you so much for your review of our hotel. I am so sorry you have had an experience we are not proud of. As per our policy for standard room we do provide the things which mentioned in your comments only on request . Your comments have been noted in our guest preference to serve you better in your next visit. I hope we get a chance to repair your opinion through our service in the future. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Venkatesh R. Business - 02/06/2018
« Chairman and Managing Director »

Highly, Satisfied and professional service and courteous staff in all department . Every visit to hotel and every time received professional service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., It gives me such incredible joy to be able to read such a wonderfully complimentary review about us at Mercure Hyderabad KCP Hotel. I am overwhelmed by your kind words first and foremost about the absolutely fantastic team of staff here at the hotel, all of whom strive to provide a warm and genuine service to each of our guests, and it is so good to read that you have experienced this. I shall most definitely pass your comments to each of them as I know they will all be incredibly touched and filled with happiness. It was an absolute delight to have welcomed you to Mercure Hyderabad KCP Hotel, and thank you once again for such a lovely write-up. I do hope I have the immense pleasure of seeing you again in the near future. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Sunil N. Business - 02/06/2018
« Comfortable »

Nice spacious , tastefully decorated room. A good breakfast spread and overall all staff made the stay nice and comfortable .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunil , Thank you very much for your great review, it was lovely to hear that you enjoyed your recent stay at Mercure Hyderabad KCP. It gives us great pride and joy that our guests leaves the hotel with nothing but all praises about our hotel, overall facilities, delectable cuisines, luxurious amenities and most of all our staff and an incomparable hospitality provided by them. I will certainly share your kind words with all our team. It is a great pleasure to have you staying with us, we look forward to welcoming you back in the future. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Dheeraj K. F. Business - 01/06/2018
« Good »

Experience was good but I didn’t receive hotel bill by mail

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dheeraj Kumar f., Thanks for staying with us and sharing your experience. It always feels great to receive such good response from our esteemed guests. As request your bill has been mailed you. At Mercure Hyderabad KCP, we always make our best effort to keep our guests happy and satisfied. From reception to room service, restaurant to housekeeping, our various service divisions with their expertise work together to meet one sole objective: to give you the best of service. We’re ever ready to go the extra mile to make sure that you feel the most comfortable. We’ll look forward to receiving you again at Mercure Hyderabad KCP. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Harish S. Couples - 01/06/2018
« Fantastic »

It's good staying in Hotel Mercure rooms are good comfortable all the necessary things are there but why the fridge was empty it sud be not if you use something from the fridge will pay for that pl make sure it sud be empty next time for any guest,if know that guest is accor guest at reception staff sud asked for upgrade the room if you the coupon,I ordered for cake with the one of the coupon and knowing not collect that to check that hotel is how serious to give the free cake it's not free basically we paid for that one year back so Hotel is not bother I hv nt received any call since two days that sir your cake is lying with us pl do collect from the hotel these small things can make hotel great any way we enjoyed much and also used the well equipped gym too.staff is good, in the morning at breakfast your very humble Manager Vikram Thakur is there to tk care very well thank you Vikram.front desk staff is good.thank you for every thing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meenakshi , Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and to prevent future occurrences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Srijith N. R. U. Business - 01/06/2018
« Mediocre »

Didn't feel welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Srijith Nair R., We truly appreciate you for sharing your thoughts in a candid manner. We extend our sincere regrets and apology for the inconvenience you’ve experienced. Accountability for failure or dis-satisfactory services of any sort lies on all of us and we learn prompt from the stern lessons and experiences and work further to overcome our limitations and upgrade with a sole goal to serve guests even better. Be it the quality of rooms, comfort, foods or amenities: we are always determined to deliver an all-inclusive experience, leaving no stone unturned. So, next time you plan to visit Hyderabad, please do not hesitate to visit us again. We shall ensure that you get the best of services. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Srinivas G. Business - 31/05/2018
« Mr srinivas g. »

The rooms ambience are not up to the mark of 4 stars hotel ratings.Also proper staff response is not there as before.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Srinivas g., Thank you so much for your candid review. Shortfalls like these are definitely not up to our standards. Please accept our sincere apologies for inconveniences that you faced during that visit. Your feedback has been forwarded to the respective departments for action and to ensure that the necessary corrective measures have been put in place. I do hope that we can welcome you back to the Mercure Hyderabad KCP again in the future and on behalf of the management I would like to once again apologize for the inconvenience caused. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Suresh B. Business - 31/05/2018
« very good »

It was extrremly good stay. these days im feeling like as it my home. thanks to Mr Sai kumar and other Team of mercure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y.Suresh b., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Noorjehanbegum Couples - 29/05/2018
« My First Stay @ Mercure KCP Hyderabad »

Overall the ambiance of the hotel was excellent, the room was upto the mark as expected with all the amenities. The food ordered was excellent and finely cooked. As it is the holy month of fasting (Ramazan), breakfast at restaurant was not possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Begum N., It is so encouraging to get such appreciation for our services, we are extremely thankful to you for it. We, at Mercure Hyderabad KCP, are immensely glad to have hosted you. We've always believed in making your stay comfortable and pleasant in an acceptable budget. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us. It makes us happy, when our guests have a comfortable stay. We will definitely keep up the good work. Do visit us again at Mercure Hyderabad KCP. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Asmita S. G. Business - 29/05/2018
« The workforce is very friendly. »

I have had a happy and comfortable stay. Have not had any complain. The staff is very helpful and positive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asmita S., Thank you for choosing Mercure Hyderabad KCP for your stay and letting us be of service to you. Our mission is to make sure that every guest receives the best of hospitality while being with us. We make no compromise when it comes to matters like cleanliness and comfort. We extend our sincere gratitude to you for providing us with your genuine feedback. It is encouraging words like yours that give us the spirit to move forward in our endeavour with pride and happiness. We look forward to having you back with us at Mercure Hyderabad KCP. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Nishesh Families - 28/05/2018
« Super Service...... »

My stay was extremely comfortable. Though a business hotel, the service was absolutely family friendly. My daughter had a great time...

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Thank you for choosing Mercure Hyderabad KCP. We feel delighted and inspired by your candid review. We remain ever so cautious and caring to offer our esteemed guests an experience they will remember forever. Be it room service, housekeeping, food or amenities, we’re always on our toes to excel and to render the optimum all-round comfort without missing a single bit. Our proficient team of culinary artists is ready to deliver a fulfilling gastronomic experience. It is also our vow to stand up with our sustainable development program Planet 21, that motivates us to keep every nook and corner of the hotel clean and hygienic. Please do visit us again at Mercure Hyderabad KCP. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

AccorHotels certified review
Sudip D. Business - 28/05/2018
« Nice facility in a happening location with couteous staff »

Everything except banquet menu was nice .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sudip D., Thank you so much for your wonderful review. Mercure Hyderabad KCP makes it a very important note to make sure that your experience is smooth and celebratory. Our location right at the heart of the city near to major corporates, hospitals, historical destinations & shopping malls, makes your stay most comfortable . As you rightly mentioned, the connectivity factor is one of the major reasons why people choose us. We deeply value your comment on our rooms, services, food, banquets and facilities. We truly appreciate your thoughts and we are glad to hear that you enjoyed your meal and highly appreciate what you said about our great staff and their services. Please do visit us again with your family and friends. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

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