Hotel - Novotel Phuket Karon Beach Resort & Spa
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Novotel Phuket Karon Beach Resort & Spa Hotel

4.0/5 1,669 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing
    • Pedal boat
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental
    • Archery
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)


  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 224 rooms

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 6,307 reviews

Our guest reviews for
Novotel Phuket Karon Beach Resort & Spa

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,669 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Samir K. Families - 09/07/2019 AccorHotels certified review

Extremely comfortable. Thank you

Ytel Couples - 09/07/2019 AccorHotels certified review


Mishka M. Families - 09/07/2019 AccorHotels certified review
« Novotel we like you »

Everything is perfect Hotel +service+room+swimming pool+food+kids room and all......Thank you dear Novotel and very happy to meet again again and again

Bernadette Couples - 08/07/2019 AccorHotels certified review
« Relaxing stay »

Satisfied with the upgrade

Anthony J. Couples - 08/07/2019 AccorHotels certified review
« service »

we found every body working at the hotel very helpful if we had a problem of any kind and very h elpful when we wanted to find places of interest that we wanted to see and we would like to say thank you to shee for taking time out to help us when we needed it most.

Fiona M. Families - 07/07/2019 AccorHotels certified review
« Good but room for improvement »

Staff tried very had to please but there appears to be mixed ability to understand English. Housekeeping took far to long to clean our room each day (on average it was 4pm). When we had room service the dirty plates sat outside overnight and until housekeeping arrived. The road noise on the balcony was terrible. (We were in room 1207). Breakfast room was far too hot and coffee was ordinary ( would be great if decent coffee was offered in the resort as it would be very popular with guests). Kids club was excellent and lovely staff. Babysitting is very bad value for money, charging per child is a terrible idea, especially for families with 3 kids.Overall the staff were pleasant, particularly the lovely man who helped us cross the road .

Chris V. Families - 07/07/2019 AccorHotels certified review
« Family stay »

The hotel was lovely and staff were fantastic especially Emma at Joe Cool’s. However the main pool needs a lot of repairs . The grouting is appalling, I cut my foot in the pool and I saw at least three different people with cuts. It’s a shame as it’s the only thing that spoilt my holiday.

Kat Couples - 05/07/2019 AccorHotels certified review
« Wonderful staff, beautiful resort »

Room was lovely, and cleaned daily. Pools were stunning, plenty of room for guests to enjoy. Staff were amazing, always smiling and helpful! Drinks and food were great, especially buffet breakfast. Would stay again.

Kelly S. Business - 05/07/2019 AccorHotels certified review
« OK »

Appreciated the room upgrade Room very nice. Renovation well done. Alot of mosquito around the main pool - day and night. Buffet food good quality Service ok - one stand out female in the main pool bars areas. Female in sport bar not interested in customer service. Talked on phone during my service. Calamari not in stock at sports bar

Alps Families - 05/07/2019 AccorHotels certified review
« Awesome resort for families with kiddos »

Great stay.Beach was just across d road with lot of eateries around.Full of activities for the kids to keep them occupied. Resort can improve on their breakfast spread.

Riley B. Couples - 05/07/2019 AccorHotels certified review
« Amazing hotel and ever better staff! »

From the moment we checked in until the moment we left everything was perfect! A quick and swift check in, a complimentary room upgrade. Lovely staff everywhere! Beautiful massages in the resort and stunning meals and restaurants. Can choose between a rotating themed buffet dinner, an authentic Thai restaurant or a bar meal, as well as in room dining. There was beautiful breakfast buffet each morning. On top of this lounging by the pool and sipping back cocktails was a perfect way to spend most days. Plus only a 10 minute tuk tuk trip into the heart of Patong. Couldn’t fault a single thing. 100% will be back one day. LOVE THE STAFF!!!

Shlrene Families - 05/07/2019 AccorHotels certified review
« Wonderful experience, would definitely stay in this hotel again. »

The hotel was great. We arrived late (flight delayed) and the whole check in process was less than 5 minutes. The staffs greeted us so politely. Our room was great but was at the quiet end of the wing. As my mother has some knee problem, i requested for the change of room if possible to be closer to pool and restaurants. The front desk staff immediately checked the availability and helped us. The cleanliness of the hotel environment is good, landscape is well maintained. However, the pool cleanliness can be improved further. One problem is the tiles of the pool, the edges are all too sharp and in one of the occasions, it destroyed my swim suit as it got stuck at the sharp edge. The room was nothing to be complained. Though design of the glass divider of bathroom(lack of privacy) may cause some inconvenience to many. I would like to extend my gratefulness to one of the staff named Jane as she really helped us a lot during our stay. The 24 hour gym was good, buffet breakfast too. I have highest compliments towards all the staffs whom i have met during my stay.

Geoff Families - 04/07/2019 AccorHotels certified review
« The staff made the stay... »

Overall was a very nice stay. Your staff made the experience. From Hotel point of view the hotel is a bit tired All Hotel food was great

G. Families - 03/07/2019 AccorHotels certified review
« Family vacation »

The facility was clean and very well kept. Staff was always professional And helpful. Staff went above and beyond to assist and help our stay be a very pleasant experience. In particular "Mint" was always professional and helpful and guided us along the way!

Barbara H. Families - 03/07/2019 AccorHotels certified review
« Thoroughly enjoyed my stay. »

Staff were so friendly and helpful. Food was delightful overall I would recommend you to everyone.

Robert B. Couples - 02/07/2019 AccorHotels certified review
« The hospitality was 5 star »

The hospitality of all employees was second to none. I forgot 20 baht at the front desk as I left for the day for an excursion and when I came back to my room the 20 baht was in a envelope slipped under my door. I could not figure out the hot water as its reverse from the U.S. and maintenance was at my room in minutes. I will definitely be back.

Rashed Z. Families - 01/07/2019 AccorHotels certified review
« Good stay »

Its a perfect Family destination for holiday at Phuket...

Dr D. S. R. Families - 01/07/2019 AccorHotels certified review
« Amazing experience of staying with Novotel. »

Extremely satisfying. Staff made us as if we are at home. The hospitality staff was more then hospitable.

Paralee Families - 01/07/2019 AccorHotels certified review
« Very comfortable »

Good staffs, Great for family

Angel D. Families - 29/06/2019 AccorHotels certified review
« Mrs »

Everything was made easy by wonderful staff. Perfect place for families

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angel, We are so happy that you had sucha great Family Time at the Resort and will look forawrd to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

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