Hotel - ibis Gading Serpong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Gading Serpong Hotel

4.0/5 481 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Services and practical information


Leisure and activities


  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Exhibition and convention centre

Indonesia Convention Exhibition7 km / 4 mi

Your meetings and events

As every meeting is important, our experience in organising meetings and our modern meeting rooms will meet your unique event requirements.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LOMBOK I 60 m2 2 m 50 20 20 30 30
LOMBOK II 60 m2 2 m 50 20 20 30 30
SUMBA 60 m2 2 m 50 20 20 30 30
SUMBAWA 60 m2 2 m 50 20 20 30 30
BALI 265 m2 5 m 250 65 65 120 120
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 208 rooms
  • 150 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 20 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Trouser press in room
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating 2,982 reviews

Our guest reviews for
ibis Gading Serpong

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 481 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Hartono D. Business - 13/11/2019 Confirmed reviews AccorHotels
« Okay »

Okay, even we got a lil prob

Diana Families - 13/11/2019 Confirmed reviews AccorHotels
« always happy to stay at Ibis »

the room was clean and comfy! the breakfast was good and has many variety. the front desk managed to fulfill our requirement and very helpful.

Kirman Business - 10/11/2019 Confirmed reviews AccorHotels

Unique hotel designed with enough useful facility inside

Friskanita W. Families - 09/11/2019 Confirmed reviews AccorHotels
« Good hospitality »

This is the first time at ibis but confinience n good service but the menu in the restaurant not completely ok

Anonymous Families - 06/11/2019 Confirmed reviews AccorHotels
« Poor »

2 wedding held in one day at the hotel : at noon and evening; our car must be valet parking and cannot park at the hotel. We cannot directly go to our room after check in and have to wait for around 20 minutes to go to our room where we come for check in on 04:00 PM.

Bambang T. Business - 05/11/2019 Confirmed reviews AccorHotels
« Excellence Services!!! »

Very good services with very comfy and clean rooms.

Wan Y. C. Business - 04/11/2019 Confirmed reviews AccorHotels
« Suit for Business Trip »

Reception sometime cannot understand English.

Hani Business - 30/10/2019 Confirmed reviews AccorHotels

All staffs is like familily because of their suppleness

Bara Business - 29/10/2019 Confirmed reviews AccorHotels

The space of parking is limited but the hotel has alternatife to park our car

Nuke A. Couples - 28/10/2019 Confirmed reviews AccorHotels
« Strategic location, comfort room »

Easy checking in, helpful officer, Strategic location, comfort room

Yuki Business - 28/10/2019 Confirmed reviews AccorHotels
« to Noisy in Saturday morning event »

I can not sleep in Saturday morning. in 6 AM was Noisy with event ceremonies. load speaker and when i was check in in friday night my car can not stop infront of lobby because the preparation of that stupid event. The management have to thing the customer is first priority!

Kenvin Families - 28/10/2019 Confirmed reviews AccorHotels
« It's good.. and nothing else »

Comfy, clean, good location.

Dinnu I. W. Couples - 25/10/2019 Confirmed reviews AccorHotels
« Small hotel but have a big rooms! »

I love to stay at this hotel. They have big room (king size room). But the transport to nearby place little bit difficult.

Heni Business - 23/10/2019 Confirmed reviews AccorHotels

Ibis Gading Serpong is like at my own home

Danie Couples - 20/10/2019 Confirmed reviews AccorHotels
« Great »

Great facilities, but the receptionist was quite slow to serve guest when check in. Parking area quite small, but the location was really great, in the middle of city.

Fransisca N. Couples - 19/10/2019 Confirmed reviews AccorHotels
« Excellent »

It was a wonderful time to stay in this hotel..

Aslam K. Business - 19/10/2019 Confirmed reviews AccorHotels
« Friendly and helpfull staff »

It was a great experience. PILLOW was very hard. Suggest you have a soft or medium pillow included on the bed.

Gita Solo - 19/10/2019 Confirmed reviews AccorHotels
« nice »

I felt very enjoyed and I want to comeback on the next holiday. thank you Ibis

Budi H. S. Business - 19/10/2019 Confirmed reviews AccorHotels
« No parking.. Because of the 5k event »

I checked in on 18 October.. And 19 Oct ibis had 5k run event.. I come here because of the exhibition and they ask me to park in other venue around 300 m from the hotel. If you have any event please don't sacrifice the comfort of your guest!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Bi HS Warm greetings from ibis Gading Serpong ! First of all we would like to convey our appreciation for your kind support toward our hotel since the past years And please accept our deepest apologize for your inconvenience during your recent stay on October 18-20, 2019 where the hotel had 5k fun run event, we understand such an event is not an excuses for the hotel to provide excellent services even though here at ibis Gading Serpong we continue to strive to enhance our services and product but we failed to deliver our standard on that particular day therefore once again we truly apologize and have well noted for such valuable feedback If you would give us another opportunity to serve you better and show you things are going right kindly contact myself personally via email at gm… for your future stay in our hotel and would be more than happy to assist you And if your time permits it is an honor for us to invite for a dinner at the same time for chats so that we could serve better in the near future Looking forward to hear a positive response from you soon My best personal regards Jamal MUHAMAD - General Manager

Anonymous Couples - 17/10/2019 Confirmed reviews AccorHotels
« Comfort »


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