Hotel - ibis Gading Serpong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Gading Serpong Hotel

4.0/5 443 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

Indonesia Convention Exhibition7 km / 4 mi

Your meetings and events

As every meeting is important, our experience in organising meetings and our modern meeting rooms will meet your unique event requirements.

ibis Gading Serpong Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LOMBOK I 60 m2 2 m 50 20 20 30 30
LOMBOK II 60 m2 2 m 50 20 20 30 30
SUMBA 60 m2 2 m 50 20 20 30 30
SUMBAWA 60 m2 2 m 50 20 20 30 30
BALI 265 m2 5 m 250 65 65 120 120
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 208 rooms
  • 150 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 20 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Trouser press in room
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,817 reviews

Our guest reviews for
ibis Gading Serpong

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 443 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Julius Business - 10/09/2019 AccorHotels review
« My first time stay in ibis »

Hotel look small, but have great service, me and others came for business meeting purpose, all staff have good hospitality service, room clean, delicious breakfast, friendly lady front desk (forgot her name), can recognize the customer with great and saying by name, they now me might be stayed for two nights, I will recommend this hotel to all my colleagues

Rudianto M. Business - 09/09/2019 AccorHotels review
« Good »

i feel comfort during i am stay

Wilkus Solo - 07/09/2019 AccorHotels review
« Relax »

Overall good

Intan S. Business - 06/09/2019 AccorHotels review
« One fine day at Ibis Gading Serpong »

When I was stay at your hotel, the food is delicious, the room is very clean and nice, its make me comfortable and sleep well.

Samin Business - 05/09/2019 AccorHotels review

All good, just parking space area limited

Kirman Business - 05/09/2019 AccorHotels review

Reception Very helpful and friendly

Iwan G. Families - 02/09/2019 AccorHotels review
« Excellent »

Very nice hotel, near shopping center and many restaurant

Erwin A. Families - 02/09/2019 AccorHotels review
« er… »

I Think the clearness about Information feature/value must be upgrade, the last I book I miss that the price doesn't include breakfast, I am going with my wife and 2 child and shock after knowing the breakfast not including.

Anton Business - 01/09/2019 AccorHotels review
« Need a lot improvements »

The dryer machine was on all day long to dry the carpet on my room’s floor. The smell of wet carpet was annoying. The water temperature in the bathroom cannot be set consistently.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. AT, Thank you for your loyalty and taking the time to share us about your experience at the ibis Gading Serpong. Please allow me to express my apologies for the inconveniences caused when we applying the carpet cleaning program in rooms corridor, since ibis Gading Serpong hotel don't have any carpets in the guest rooms. I believe this positive feedback to our team being more attention while applying this cleaning program We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jamal MUHAMAD - General Manager

Dini M. Business - 01/09/2019 AccorHotels review
« Great room, nice bfast and affordable price at strategic location. »


Muara Business - 31/08/2019 AccorHotels review

Comfortable to be stayed

Fadli A. Couples - 27/08/2019 AccorHotels review
« Good »

Good service, good ambience, concern to provide needs

Alexander B. D. P. Business - 26/08/2019 AccorHotels review
« Great experience »

It is enjoyable experience to stay here..all is very good, the room, the hospitality, and the staff are very nice. It is one of my favorite hotel

Robin Solo - 26/08/2019 AccorHotels review
« Satisfied with the service and quality of the hotel. »

My stay was enjoyable. The room was clean, the AC worked well, the shower had very good hot water.

Ben Business - 25/08/2019 AccorHotels review
« Value for money »

Clean and fresh room. Comfortable bed.

Ritchie Friends - 22/08/2019 AccorHotels review
« Good Stay »

the room as usual as standardized ibis, clean and comfort. service is awesome, from the receptionist to housekeeping.

Andreas Business - 18/08/2019 AccorHotels review
« satisfied »

Fast check in & check out, friendly & attentive staffs, having bolsters is really a good idea

Regia C. Business - 15/08/2019 AccorHotels review

1. When I arrived for check in the hotel are full house, may be it's because the group check in. The room are not ready and we have to wait for an hour to check in. The front desk did suggest to wait at the 2nd floor for the welcome drink. 2. When my company booked for my arrival, I have requested to have the nice city view since I'll be staying for 4 nights, but when check in the front desk gave us the wall view :( 3. Since my stayed are sharing with my colleague, the slipper were only 1 (one) pair in the room. 4. House Keeping/Laundry and Front Desk are lack of communication between the Reservation. The reservation booked by the company for Room + b'fast & Laundry charge to the company, but these 2 department ask us to pay the laundry at room and upon check out. I have tried to give the GL upon check in/out but the front desk keep refuse to take the GL. Please improve your communication among the Front Office (FO) and House Keeping (HK). 5. For reservation please give the note or information to FO and HK/Laundry to every reservation you've receive from your customer to avoid miss communication between the guest and your employee (FO & HK). 6. Breakfast are good so far. 7. Transport/driver from hotel-office-hotel are on time. The driver are well safety drive.

Jasanah Solo - 15/08/2019 AccorHotels review
« a hotel i would stay again »

the staff was very helpful and on hand to give assistance when needed

Maurice K. Couples - 13/08/2019 AccorHotels review
« Very nice room and staff »

Very good staff room clean good housekeeping no complane

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