Hotel - Mercure Milton Keynes Hotel
Mercure Hotel Mercure Hotel

Mercure Milton Keynes Hotel

4.0/5 1,300 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

ARGOS4.83 km / 3 mi BT8.05 km / 5 mi FOREIGN OFFICE12.87 km / 8 mi M K COUNCIL OFFICES4.83 km / 3 mi MILLBROOK TEST CTR25.75 km / 16 mi OPEN UNIVERSITY12.87 km / 8 mi RED BULL RACING11.8 km / 7.33 mi VOLKSWAGEN LEARNING1 km / 0.62 mi
B P OIL4.83 km / 3 mi COCA COLA7.6 km / 4.72 mi JOHN LEWIS14.48 km / 9 mi MERCEDEZ BENZ6.44 km / 4 mi NETWORK RAIL4.83 km / 3 mi RAILCARE LTD3.22 km / 2 mi SANTANDAR3.7 km / 2.3 mi

Your meetings and events

Mercure Milton Keynes Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SPRINGFIELD 44 m2 2 m 20 12 15 15 30
BRADWELL 45 m2 2 m 30 15 18 20 40
PINEHAM 45 m2 2 m 20 12 15 15 30
WOLVERTON SUITE 50 m2 2 m 40 15 18 20 40
CLUBHOUSE1 59 m2 2 m 40 15 18 20 40
CROWNHILL SUITE 88 m2 2 m 90 40 40 40 60
WATLING SUITE 99 m2 2 m 100 45 50 50 80
CLUBHOUSE SUITE 177 m2 2 m 150 55 70 80 120
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 92 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 2,873 reviews

Our guest reviews for
Mercure Milton Keynes Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,300 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 08/11/2019 Confirmed reviews AccorHotels
« Mr »

Clean friendly hotel. Room was nice and well furnished. Mercure wireless internet hot spot didn’t work in the room and was sporadic at best in the lobby. Food in the restaurant was okay. Stale bread with soup, wine was off.

Louise Couples - 06/11/2019 Confirmed reviews AccorHotels
« Good location and comfortable stay »

Had a lovely stay at the Mercure Milton Keynes. The room was very comfortable and well equipped for our 1 nights stay. Breakfast was included in our package and was very enjoyable. The only small problem with our room is that it had a slightly damp smell to it. We felt that the corridors could do with brightening up, however the bedrooms and en-suite bathrooms were of a very high standard.

Nabeel S. Business - 06/11/2019 Confirmed reviews AccorHotels
« Staff attentive really nice hotel we will be here again »

fabulous

A L. Couples - 06/11/2019 Confirmed reviews AccorHotels
« Greater care needed »

Whilst the staff were extremely pleasant and helpful, certain services left a great deal to be desired.

Lianne C. Families - 05/11/2019 Confirmed reviews AccorHotels
« Lovely hotel, friendly & helpful staff »

I recently stayed at your hotel. The hotel itself is very modern, clean and hotel staff helpful and friendly. My only disappointment was I paid £20 for 2 adult breakfasts which was inedible - this seems to be down to the fact that the chef was not only cooking but serving the food also. Items were running low and he was having to go back and forth to the kitchen to restock, leaving what was already on my plate cold with no facilities to reheat, making it inedible! Its clear you need more kitchen staff especially at busy breakfast times.

Graham E. Friends - 05/11/2019 Confirmed reviews AccorHotels
« Very relaxing and enjoyable time. »

As above

Terry P. Families - 05/11/2019 Confirmed reviews AccorHotels
« More than satisfied with the room and service »

Had a great evening at my son wedding party.The staff were friendly helpful and went over the top to make the evening a great success.The breakfast the next morning you could not fault in anyway and once again the staff were friendly and helpful. Would recommend to anybody your Hotel.Regards Terry Payme

Anonymous Families - 05/11/2019 Confirmed reviews AccorHotels
« what we expected. »

we have no complaints about the hotel, the staff or the facilities.

John Couples - 05/11/2019 Confirmed reviews AccorHotels
« Clean and friendly ideal location »

We were greeted with a warm welcome nothing was a problem room was clean bed was comfortable we had a lovely breakfast overall stay was brilliant

Ellie Families - 05/11/2019 Confirmed reviews AccorHotels
« Miss Ellie Burchell »

Had a privilege room. Total waste of money. 3 silly tins of pop in the fridge and one choc bar! Sofa bed was so uncomfortable and dirty. Carpets heavily stained and smelly. 2 cups and tea bags, not enough. All decaf coffee and two pots of milk. Total waste of money, I booked the privilege room to have more space but with the sofa bed out barely enough room to get by. No face flannels. Everywhere was just dirty and old.

Michael Business - 04/11/2019 Confirmed reviews AccorHotels
« Great stay as always »

Great stay with friendly welcome, comfortable rooms and tasty breakfast.

Emma H. Business - 04/11/2019 Confirmed reviews AccorHotels
« HR Manager »

Food was lovely, meeting room was comfortable with the relevant equipment. staff very helpful when need to change lunch time slightly.

Aretha Families - 04/11/2019 Confirmed reviews AccorHotels
« Mrs »

The staff were nice and the rooms are clean,the buffet breakfast was amazing,the house keeping stuff were very helpful when ever you ask for assistance

Disappointed G. Families - 30/10/2019 Confirmed reviews AccorHotels
« Disappointed with the “family” room »

Having two grandson of 12 and a granddaughter of 10, was horrified to see that the hotel expected them to sleep together (which is unlawful) in a small sofa bed. Also with the price paid we expected more information on how the bath worked, after spending some time trying we gave up. Don’t usually complain but we came up from Guildford to our niece’s wedding. And was looking forward to staying at a lovely hotel.

Mrs Z. Families - 30/10/2019 Confirmed reviews AccorHotels
« Brilliant »

My Daughters wedding was at Abby hill golf center and we all stayed at yours for the night although my daughter stayed the night before that too. There was a lot of traffic to her room etc but the staff were always friendly, helpful (when we needed more cups and milk). Nothing was too much trouble for them. I thank you all so much for that. The room we stayed in was great very comfortable and the shower was the best I've experienced for a long time. Please pass on my gratitude to all the staff . Thank you.

Anonymous Families - 30/10/2019 Confirmed reviews AccorHotels
« Pleasant stay »

Pleasant stay. We had a family room with the sofa bed made up. My only criticism is that when the sofa bed is made up there is virtually no room to pass by between the end of the bed and the wardrobe. Maybe the sofa bed should be moved to under the window?

Anonymous Couples - 28/10/2019 Confirmed reviews AccorHotels
« Excellent room, underwhelmed by breakfast »

Delighted to get an upgraded room. Room was perfect. Breakfast - disappointed by hot drinks (hoping for coffee machine) and staff seemed surprised to be asked for poached eggs which then arrived on a tiny side plate!

Alan J. Friends - 28/10/2019 Confirmed reviews AccorHotels
« Excellent »

The stay at the Mercure milton Keynes was very welcoming Apart from the miserable bar person on the Saturday evening , we were not informed when the bar was shutting , thus not being able to purchase more drinks , there were 8 of us in bar

Martina T. Families - 28/10/2019 Confirmed reviews AccorHotels
« The best customers service ever! Absolutely outstanding »

All the stuff was beyond professional! The service was better than any 5 star hotel I’ve been to. Facilities were great! Very clean and cosy. Special thanks to Charlie from dinner service .

Paul M. Business - 26/10/2019 Confirmed reviews AccorHotels
« Mr »

On arrival check in your member of staff thought it would be appropriate to laugh at my surname. I then went to my room which was cold and smelt damp. I did manage to warm the room up with the air can however is still had a smell. Came down for dinner at 6:30 and the table wobbled that much it spilled my beer and the waitress brought napkins to secure. My steak took an hour to arrive and my dessert approx half an hour so the waiting times were rather disappointing. Back to the room at night the noise from the car park which my room was next to was rather loud. Only positive was the lovely ladies at breakfast in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Good Evening Mr M., Thank you for taking the time to offer some feedback on your stay. Please accept my apology for the unprofessional welcome you received on arrival. I was shocked to read your comments and must stress this is not how we train staff members to welcome the guests. The reception team member in question has been spoken to and understands that guests need to be addressed appropriately at all times. They have asked me to apologise on their behalf for the incident. You indicated that you room was cold and smelt of damp. I have asked the Maintenance team to investigate the issue and take any remedial action required. I have shared your feedback with the Food and Beverage team for the delay in serving your food. The team have processes in place to ensure that all checks are monitored and expedited in a timely manner. The length of time that you waited was unacceptable and I have tasked the Food and beverage Management team to review how they monitor the wait on food leaving the kitchen. This is the first time I have received a noise complaint regarding the car park. I will take this on board and monitor to ensure it was an isolated incident. I am pleased that the breakfast ladies were able to add some comfort to your stay. Mr M., the product and service you received was way below our usual standard. In order to recognise this I would like to offer you a 50% discount on a return stay at the hotel. This offer is valid until 31st May 2020 excluding special events and is subject to availability. When you have a date in mind please contact the reservations team (H8… ) who will take care of your arrangements. I do hope to welcome you back in the near future. Kind Regards Christian Tate General Manager

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