Hotel - Mercure Pattaya Ocean Resort
Mercure Hotel Mercure Hotel

Mercure Pattaya Ocean Resort

4.0/5 806 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

Mercure Pattaya Ocean Resort Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Grand Ocean 220 m2 3 m 216 60 0 132 160
OCEAN I II AND III 300 m2 5 m 282 72 75 144 160
    • Videoconferencing
    • Mini water park themed resort
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 210 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.3/5 AccorHotels Rating 6,262 reviews

Our guest reviews for
Mercure Pattaya Ocean Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 806 reviews
Dharmendra P. Families - 11/11/2019 Confirmed reviews AccorHotels
« It's simple great »

Happy to staying with accor grips of hotel's in pattaya mercury pattaya ocean resort very best location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Many thanks for taking your time to review Mercure Pattaya Ocean Resort and we are delighted to know that you enjoyed the stay at the hotel. We take great pride in our hotel and it’s always nice to hear that our guests have enjoyed the facilities and the product we offer and you were offered a comfortable accommodation. Once again thank you very much for great comments and I look forward to welcoming you back to the hotel soon. Sincerely Vikrant Chauhan Operations Manager

Anonymous Business - 11/11/2019 Confirmed reviews AccorHotels
« Nice Hotel »

Nice staff, good facilities and fine restaurant. I felt comfortable staying there. The cleaning of my clothes was great. I left it on the bed in the morning. And when I returned from work later the same day, it hang clean in my closet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Thank you for choosing us as you holiday destination and I am glad to read that your overall experience was up to your expectations. Guest service satisfaction is our first priority and we will continue to deliver same services in future. Thank you once again and I will look forward to welcome you on your next trip to the city. Sincerely Vikrant Chauhan Operations Manager

Mark Friends - 11/11/2019 Confirmed reviews AccorHotels
« Nice hotel close to all entertainment »

Great place to stay. Although room are starting to look a little tired.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Thank you for sharing your kind review and I am pleased to see your positive feedback. I am absolutely delighted to read your kind feedback and very happy to learn that your stay with us was a pleasant one. I will look forward to the pleasure of serving you again on your next visit to the property. Sincerely Vikrant Chauhan Operations Manager

C. T. K. Business - 09/11/2019 Confirmed reviews AccorHotels
« Friendly service »

Staff always smiling and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest We very much appreciate your comments regarding your stay at the Mercure Pattaya Ocean Resort. It is always a pleasure to receive great compliments for smiling staff service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vikrant Chauhan Operations Manager

K.s Families - 08/11/2019 Confirmed reviews AccorHotels
« Nice And fun for family trip. »

My kids enjoyed the water park a lot especially the big slider. My room was nice and clean. Staff were friendly and helpful. Anyways, taste and quality of breakfast should be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Thank you for giving your feedback about recent stay with us, I am glad to learn that you have enjoyed the waterpark & pool facility. It was great that the big slider was much more fun for your kids and accomodation facility gave a good impression of comfort and cleanliness. It was nice that you liked our friendly staff service and location matched to your preference. Thank you for the nice comments and we will look forward to see you again. Sincerely Vikrant Chauhan Operations Manager

Business - 04/11/2019 TripAdvisor review
« Enjoying stay »

This hotel is nice and clean and the equipment are usable. Staff are nice and dedicated. The hotel is well located all can be accessed by walk. Seven eleven shop just at the door, sea, restaurant, terminal 21 mall, all are accessed by walk. Very good hotel, we recommand hardly. Price are much than correct.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest I cannot thank you enough for writing such a wonderful detailed review about the property. It is great pleasure to learn that you have used most of our facilities and services. I am pleased to read this review as you have very well described your stay experience at the hotel such as location, value, accommodation, staff service and facilities. I will definitely share your candid comment with team and I am sure this will bring more smile on their face. Thank you once again for your kind endorsement and it will be my pleasure to welcome you again on your next trip to the city. Sincerely Vikrant Chauhan Operations Manager

Eugene Business - 02/11/2019 Confirmed reviews AccorHotels
« Clean and nice room. With great customer service staffs »

Very comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear yongjieeugene, We very much appreciate your comments regarding your stay at the Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo Lopez General Manager

Leslie Business - 29/10/2019 Confirmed reviews AccorHotels
« very helpful staff in this hotel »

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear choykai.S., We very much appreciate your comments regarding your stay at the Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo lopez General Manager

Wandee T. Families - 28/10/2019 Confirmed reviews AccorHotels
« All was wonderful, perfect for our family group. »

Great family accommodation with two bedrooms. Great location. Staff friendly and helpful. Breakfast bountiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear klbeard, We very much appreciate your comments regarding your stay at the Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo Lopez General Manager

Porntip S. Families - 25/10/2019 Confirmed reviews AccorHotels
« Good experience of staying at Mercue Ocean Hotel »

We still get good experience same as every time when we visit here especially restaurant for our lunch and dinner. For room is same standard as usual. My kids enjoy with swimming pool but water always cold even we played during sunshine for kids pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Thank you for taking out time for sharing your kind feedback about recent stay experience at Mercure Pattaya Ocean Resort. It is pleasure that you are our regular guest and loyalty member. We feel pleased to welcome you every time at our hotel and thank you for considering us as your choice of hotel. I am happy that you are satisfied with our accommodation and dining experience. I am sorry to know about the Wi-Fi service and concerned person will be advised to check the system to fix the problem. Thailand is a tropical country and swimming pool water temperature is well maintained. Sometimes sudden weather change can drop the temperature and we are looking for other alternatives. Thank you for the continuous support and we will be happy to welcome you soon again. Sincerely, Vikrant Chauhan Operations Manager

Yada Families - 24/10/2019 Confirmed reviews AccorHotels
« very impressive »

the staff are nice and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Thank you for sharing your wonderful comments about recent experience and rewarding us your high scores for everything. I am pleased to read that you enjoyed your stay with us in all aspects of your stay. Your nice words on friendly staff service made our day and I will share it with my team. Thank you once again for great endorsement of our hotel and we will be pleased to serve you again on your next trip to the city. Sincerely Vikrant Chauhan Operations Manager

Lee J. Families - 23/10/2019 Confirmed reviews AccorHotels
« Generally ok, rooms small for 2 adults and 1 child. »

Staff very friendly and organized.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Thank you for taking out time for writing your feedback regarding recent stay at Mercure Pattaya Ocean Resort. I am pleased to know that you had a decent stay and liked our professional staff service. Coming to the room so please note that rooms are designed accordance to the midscale Mercure brand standards. I am sorry that you found it less spacious. We also have suite room category with separate living room and you may consider it for your next visit. Thank you again for sharing your experience and we hope your next visit will be more pleasant as than the previous one. Sincerely, Vikrant Chauhan Operations Manager

Nath Families - 22/10/2019 Confirmed reviews AccorHotels
« found ants in the room »

good atmosphere but we found ants in the room and please improve quality of breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Thank you for sharing your comments about recent stay with us. It was pleasure to serve you during your visit at the property and happy to learn that you liked the hotel ambience. Please allow me to express my sincerest apologies for the issue you faced in the room and our housekeeping manager have taken measures to prevent such occurrence in future. I will address our concerned team to improve the breakfast service for future. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vikrant Chauhan Operations Manager

Worraket T. Couples - 21/10/2019 Confirmed reviews AccorHotels
« Good hotel in heart of Pattaya »

The Hotel is located near Pattay beach and surrounding with facilities i.e. convenience store down stair, shopping mall with walking distance, a beach with 5 minutes walk distance. Facilities at the hotel are good (but the not enough elevator at peak time). Staff were nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest We very much appreciate your comments regarding your stay at the Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vikrant Chauhan Operations Manager

Poj P. Families - 21/10/2019 Confirmed reviews AccorHotels
« Happy to stay »

We book two rooms and request for connecting room, we get. Hotel rooms have great sea view. Water park @ ground floor is amazing. The staff recognize me & family, always greet us warmly. Very crowded breakfast time due to long holidays, but ok. Convenience store in front of hotel make life easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Thank you for sharing your feedback about recent stay. It is indeed great feeling to know that you were completely satisfied with our facilities including nice accommodation. friendly service and good food. We were pleased to offer your pleasant stay and wish to welcome you soon in coming future. Sincerely Vikrant Chauhan Operations Manager

Milind Solo - 20/10/2019 Confirmed reviews AccorHotels
« Very good value & services with unique location »

Buffet breakfast daily should have more choices of varieties.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Thank you for choosing our hotel as your holiday destination and giving us such valuable comments about your stay. I am pleased to know that your stay was value for money and you liked overall hotel facilities. I have noted your suggestion for breakfast food and we take all necessary measure to implement more. Please rest assured our team is active to keep developing the services for further improvements. Thank you once again and I will be glad to invite you again in future. Sincerely, Vikrant Chauhan Operations Manager

Vasu K. Families - 20/10/2019 Confirmed reviews AccorHotels
« Great and Pleasure Staying »

I have stayed only one night at Mercury Pattaya Ocean Resort. The staff are very friendly and the amenities are very good. Neat and Clean. Breakfast provided with my booking and it is so nice. I am looking forward to staying there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Thank you so much for taking the time to share your feedback and lovely endorsement of the Mercure Pattaya Ocean Resort. I am very pleased to learn that we were able to meet with all your requirements and you were overall satisfied with hotel facilities and amenities. It's good to know that you appreciated our staff service. The breakfast has extensive variety of food selection that made your days started happily and it was value for money. I will share it with my team and I am sure this will be a great motivation for them. Thank you again and I will look forward to welcome you on your next trip to Pattaya city. Sincerely, Vikrant Chauhan Operations Manager

Kidakarn B. Friends - 19/10/2019 Confirmed reviews AccorHotels
« Very good experience »

Good hotel, good staffs, my family very Happy to stay at your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Thank you for taking out time for sharing your comments and letting us know about your feedback. I am happy to read that our guest liked the hotel facilities including friendly staff service and your family enjoyed a quality time at the property. Guest compliments are the key of our motivation and we will continue to deliver same experience to all our guest in future. Thank you for great recommendation and we will be pleased to serve you again in future. Sincerely, Vikrant Chauhan Operations Manager

Noree Families - 17/10/2019 Confirmed reviews AccorHotels
« Too small room »

-room too small if compare with the other hotel -bathroom accessories is nothing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Thank you for sharing your comments regarding recent stay with us. I am sorry to learn that you perceived our facility below expectations. Kindly note that Mercure is midscale hotel and rooms are designed according to the brand's guidelines. The base category room are set up with limited amenities and full set-up option is available in deluxe and suite room. However, we provide additional amenities upon guest's requests so please contact our reception on your next visit. Once again, thank you for showing your concerns and if given chance then we will take opportunity to create excellent hospitality experience in future. Sincerely, Vikrant Chauhan Operations Manager

Kit Families - 16/10/2019 Confirmed reviews AccorHotels
« A bit disappointing with breakfast and room service this time. »

Taste and quality of breakfast are lower than before. Quality of room cleaning is also a bit lower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Thank you for staying at Mercure Pattaya Ocean Resort and reviewing our services. I am sorry to learn that your experience was below expectations and kindly accept my sincerest apologies. Your comments are very important for us and I can assure you that we have taken it very seriously. I will addressed your review with senior managers to improve services for future concerns. Thank you once again and hopefully we will get another chance to create a warm hospitality experience on your next stay. Sincerely, Vikrant Chauhan Operations Manager

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