Hotel - Grand Mercure Beijing Dongcheng
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Beijing Dongcheng

4.5/5 612 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

CNPC2 km / 1.24 mi MAC DONALDS1 km / 0.62 mi ZHONGYI HOSPITAL1 km / 0.62 mi
FREEZNUS KABI1 km / 0.62 mi SUMITOMO PHAR1 km / 0.62 mi

Exhibition and convention centre

CIEC5 km / 3.11 mi

Your meetings and events

The hotel's dedicated event area features a magnificent pillarless Grand Ballroom, capable of hosting over 300 guests with its 8m high ceiling and 18sqm LED screen and 7 naturally lit multipurpose function rooms equipped with modern technology.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VIP ROOM I 48 m2 3 m 0 0 12 0 10
VIP ROOM II 48 m2 3 m 0 0 12 0 10
MEETING ROOM I AND II 88 m2 3 m 60 30 0 50 50
FUNCTION ROOM I II AND III 96 m2 4 m 80 40 0 54 60
BALLROOM 400 m2 8 m 350 0 0 220 240
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Syndicate rooms
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Grand Mercure Beijing Dongcheng has 200 guest rooms and suites. Whether you choose a Deluxe room, an Executive suite or Grand Mercure suite, you could expect the perfect combination of contemporary design and traditional elegance.

  • 184 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,763 reviews

Our guest reviews for
Grand Mercure Beijing Dongcheng

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 612 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Dlk Couples - 11/11/2019 Confirmed reviews AccorHotels
« It's good. »

If I have to stay at an Accor property in Beijing, I choose Grand Mercure Dongcheng. The only other halfway acceptable Accor choice is the Fairmont, which I prefer if I'm staying on business, but which I avoid if I can, since the location is deep in the dullest quarter of the CBD and the level of service is not quite impressive enough to balance that out. The Grand Mercure Dongcheng has an ideal location, right beside a subway station (Beixinqiao) and in an interesting neighborhood; the service is warm and inviting; and it has a decent executive lounge. To compare it to the Fairmont again, I do miss the lobby bar and Gold Floor lounge there, since Grand Mercure Dongcheng lacks a credible bar and the executive lounge is not quite up to the level of Fairmont's lounge; the largest suite at the Grand Mercure Dongcheng is also comparatively tiny, but, you know, what can you do about that?

Tsz K. H. Families - 10/11/2019 Confirmed reviews AccorHotels

Good location Nice decoration

Leonard P. Families - 10/11/2019 Confirmed reviews AccorHotels
« There were some eyesores in the furnishing but it was okay. »

There were some parts of the wooden wall peeling off, and the sliding door the bathroom couldn't be locked. The shows on the cable TV were limited. The bed was comfortable. There was a toilet but no bidet as we have been accustomed to in good hotels of same star rating. We had to keep asking for a third bath towel and dental kit daily for our daughter for almost the entire 1 week stay. To sum it up, some parts needed better maintenance so we can only give the highest rating of "satisfied".

Anonymous Couples - 09/11/2019 Confirmed reviews AccorHotels
« Fair »

The room was very hot. You tried to make it right with a fan. The windows would not open. A miserable night.

Y. Y. Solo - 06/11/2019 Confirmed reviews AccorHotels

confort

Anonymous Business - 05/11/2019 Confirmed reviews AccorHotels
« A nice stay marred by internet/wireless issues. »

3rd time staying on the property I think, seemed like less English spoken at the front desk than before, manager was great and solid english when onsite, internet was sub par at the least, extremely slow had tolog on almost everytime I used it, was here on business so I needed it, had to sit outside the elevator on my floor a couple times to use it

Charles T. Business - 23/10/2019 Confirmed reviews AccorHotels
« I had a great overall experience. »

The service was very nice. The facilities were very clean and organized.

Anonymous Business - 22/10/2019 Confirmed reviews AccorHotels
« Mr »

Great

Cdt Business - 17/09/2019 Confirmed reviews AccorHotels
« not that bad »

first, the internet is not easy to log in. the hotel environment is great but the clean part needs to improve. anyway, no that bad at all. By the way, below selection there is a spelling mistake, it should be Expedia not expendia....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wing Yee T., Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Dongcheng. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

C. K. S. Couples - 14/09/2019 Confirmed reviews AccorHotels
« Great service »

I was initially given a less than satisfactory room where the bath room doors aren’t able to open properly as well as damp wall. Provided the feedback and I was being provided with a few options for replacement room. Despite the hotel being full, the front desk ( lady manager) was very patient and tried to help me get my room. There was a few choices and she took the initiative to show us to the various room and allow us to decide. I thought this was good gesture as well as great follow-up service. Left a good impression the moment I check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka S. C., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alex Business - 02/09/2019 Confirmed reviews AccorHotels
« Great loung experience »

Zhang Bin is the best loung waiter i've ever met. It's a great deal that he can work for this hotel after Swissotel. The breakfast is not rich enough and the front dest for Accor club member is not well trained enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Min L., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Song H. Business - 02/09/2019 Confirmed reviews AccorHotels
« Good to be back! »

This is my ‘base hotel’ every time I go back to Beijing thanks to its excellent location and caring staff. The situation, however, took a downturn about 2 years ago. Quality of hotel stay dropped and the most intolerable part is how breakfast is served and the quality of food (It was nothing like an international hotel). So I gave up the breakfast and for the past few times in Beijing I didn’t choose this hotel. This time however, a lot has changed. There was a door man at the door waiting and serving at the door. Breakfast quality is way better with a variety of Western and Chinese food. Club lounge is back too! Super happy. Hotel still shows sign of aging due to heavy traffic but hey, good to see it lives up to its 4 stars standard again. Great and friendly chat with Billy and Ms. Feng Wenjie at the Club Floor - loving this experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Song H., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Yannick Friends - 26/08/2019 Confirmed reviews AccorHotels
« Normal stay as expected »

Normal stay as expected with Grand Mercure Hotel. Upgrade to Suite Room has been offered after my first night. Everything went well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yannick U., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nico T. Business - 26/08/2019 Confirmed reviews AccorHotels
« Good hotel »

Room is clean and bed comfortable as always. Service at the lobby bar is lacking as ... always. People need more training. Breakfast is now moved to the first floor and food is as always good. Check in and check out were fast. Only bad experience was I had a mosquito in my room and mosquitoes are in the lobby bar too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicolas Sopheap T., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Franco-australian V. Business - 26/08/2019 Confirmed reviews AccorHotels
« Conference trip to Beijing »

Very pleasant stay. Room was very large and comfortable. Staff were very agreeable. Breakfast was very good. Hotel loctaed close to some very interesting districts, including a traditional "hutong" area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel O., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

John Business - 19/08/2019 Confirmed reviews AccorHotels
« reasonable price and good quality for room and dining »

efficient service in both room and dining services

Anonymous Business - 16/08/2019 Confirmed reviews AccorHotels

Room was not clean at all, reception service inadequate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xin Yuan Z., Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Dongcheng. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mark Business - 12/08/2019 Confirmed reviews AccorHotels
« Regular business trip »

Good room, breakfast is better now that it is served in the 1st floor lobby area. Team in Executive lounge (ex-Swissotel!) are great but the choices of food are still limited and no chance to have breakfast in the lounge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark L., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ray P. Business - 05/08/2019 Confirmed reviews AccorHotels
« Business Visit to Beijing »

As always, the premier lounge service was excellent and the staff very helpful. As a business traveller, wi fi connectivity remains a critical issue and impacts on the ability to manage appropriately. The room was of a good size, clean but a little run down. The wardrobe doors were jammed and the room smelt a little musty. Breakfast was excellent.

Anonymous Solo - 04/08/2019 Confirmed reviews AccorHotels
« That’s not bad! »

Most of the staff are friendly . Wifi is very very slow and useless. The gym shower and room is very dirty.

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