Hotel - Mercure Darlington Kings Hotel
Mercure Hotel Mercure Hotel

Mercure Darlington Kings Hotel

4.0/5 926 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • TEES VALLEY AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AMEC2 km / 1.24 mi CUMMINS1 km / 0.62 mi HERTEL19 km / 11.81 mi HMRC13 km / 8.08 mi KROMEK11 km / 6.84 mi NORTHGATE PLC1 km / 0.62 mi SAKS1 km / 0.62 mi VIRGIN MEDIA13 km / 8.08 mi
CAP GEMINI12 km / 7.46 mi DUPONT2 km / 1.24 mi HITACHI5 km / 3.11 mi JOHNSON MATHEY12 km / 7.46 mi NIFCO13 km / 8.08 mi RFMD FILTRONIC5 km / 3.11 mi TEESSIDE UNI1 km / 0.62 mi

Your meetings and events

Mercure Darlington Kings Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
THE STEPHENSON 27 m2 2 m 24 14 16 10 16
THE LOCOMOTION 34 m2 2 m 30 20 24 18 20
THE PULLMAN 60 m2 3 m 50 26 36 24 36
KINGS BALLROOM 310 m2 4 m 300 60 80 120 220
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 83 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating 838 reviews

Our guest reviews for
Mercure Darlington Kings Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 926 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 21/08/2019 TripAdvisor review
« Short stay in Darlington »

We used the Darlington Mercure as a base for various trips to the Dales and North York Moors. For this, it is well positioned. Our room was terribly hot (this could be because it was directly above a kitchen), there was no room thermostat or air conditioning although a very welcome fan had been provided. The room also smelled of chip fat; I think this is because the kitchen vents were right outside the window. Whilst this was unpleasant, there was a splendid aroma of baking bread in the morning. We enjoyed good service in the bar but we did notice others having some problems with food taking so long to arrive, they decided to leave without finishing their meal. The kitchen and bar service did seem rather overstretched and the staff were visibly and audibly frustrated themselves. We were there on a Saturday night and the music from the wedding party on the floor below us penetrated the room quite loudly. It did however end around 11:30pm so didn't affect our night too much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scotty Thank you for your feedback regarding your stay with us at the Mercure Darlington Hotel. I will pass on your feedback to the team and I thank you so much for your kind comments. Please accept my apology for the areas we let you down with during your stay, I hope we will be able to welcome you back in the future. Kind Regards

Kate Couples - 15/08/2019 AccorHotels review
« Fairly comfortable but very small and hot room »

Our room was small and very hot with no way to cool it. The bed was comfortable but again small. Breakfast was excellent and the staff were helpful and polite.

Mike U. Business - 14/08/2019 AccorHotels review
« Satisfying stay with comfortable room and bed. »

Enjoyable stay, however I feel the restaurant menu could be improved.

Tina R. Couples - 11/08/2019 AccorHotels review
« Tina R. »

Comfortable, pleasant and value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tina R., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Mr C. Couples - 06/08/2019 AccorHotels review
« Friendly staff and lovely hotel »

We only stayed one night, but the room was clean and well equipped. The bed was comfortable and quiet. Only negative was the room was too warm although a fan was provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julian C., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Jacqueline Families - 05/08/2019 AccorHotels review
« Mrs Jacqueline B. »

Room good,breakfast good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline B., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Peter K. Couples - 05/08/2019 AccorHotels review
« Nice hotel in a great position for the town centre and surrounding areas »

Had an overall good stay in the hotel. Great size rooms and very modern in all the areas of the hotel. Very pleasant staff who work very hard. Now the reason for the 6 score. The food in the evening and the breakfast was AWFULL which I reported to the waitress, but nobody took the truble to come and speak to us from managment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter K., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

L C. Couples - 05/08/2019 AccorHotels review
« Excellent Food and Room was very comfoetable »

Excellent Food. Excellent Service. Staff very friendly and helpful. Mike was very helpful to us to parking. Overall the hotel was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa C., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Mrs G. Business - 02/08/2019 AccorHotels review
« Overall exceeded my expectations, let down by poor room service offering »

Excellent check in and nice room. Room service was very limited but when it arrived was presented well and tasted good. Breakfast was excellent tin terms of service and quality/range of food.

Christine W. Friends - 31/07/2019 AccorHotels review
« Very clean very comfortable »

Very pleasant staff helpful and polite. The decorations and rooms were comfortable and bet clean,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lyn B., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Marie C. Couples - 30/07/2019 AccorHotels review
« Mrs »

Convenient location for the town Centre, reception was unmanned when we arrived and had to ask for assistance. The bedroom was nicely decorated and clean, but mattress and pillows felt tired and uncomfortable. The bathroom seemed to have been forgotten in the refurbishment and ceiling was stained and shower had no power

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie C., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for highlighting the issues in the bedroom and bathroom - we will investigate these fully. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Billy H. Couples - 30/07/2019 AccorHotels review
« Birthday Break With Karon! »

All in all a great experience, just don't think premium room was worth the extra money! Staff all friendly however had to ask twice to get the non working minibar to work and the contents were not really a bar just soft drinks! Bed was very comfortable, shower good coffee machine ok, biscuits very basic. Breakfast is excellent, would like to see muffin and doughnuts , maybe that's just me! Location and parking facilities are second to none! Have stayed previously and would stay again without doubt!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Billy H., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Kathy W. Families - 24/07/2019 AccorHotels review
« Satisfactory Stay »

The hotel was not quite what we expected but the overall stay was okay. The front desk staff was friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathy W., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Pat D. Couples - 23/07/2019 AccorHotels review
« Very central. »

Room and breakfast good and staff friendly and helpful. Car park tight to manoeuvre. Right in the centre of Darlington.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pat D., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Anonymous Couples - 21/07/2019 AccorHotels review
« Overnight stay »

Very friendly receptionist. Central hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne P., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Solo travel - 17/07/2019 TripAdvisor review
« Great Stay »

Great hotel with great rooms and pleasant and friendly staff in a great location Good breakfast close to pubs restaurants and takeaways Everything within easy walking distance ten minute stroll to train station

Our hotel has responded to the review
Our hotel has responded to the review

Dear alan I, Thank you for the very positive review. I will share with the team. Best Wishes, John

Anonymous Families - 16/07/2019 AccorHotels review
« Excellent »

My only criticism is how very hot the rooms were.Staff excellent service very good and friendly,food in the bar delicious and good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne S., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Jojo165 Friends - 15/07/2019 AccorHotels review
« Fun but hot! »

Lovely rooms but far to warm. No air conditioning and windows only opened a tiny bit. Far far too hot. Nice modern rooms though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanna T., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Anonymous Business - 14/07/2019 AccorHotels review
« Mr »

Good, clean, quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul G., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

M Families - 10/07/2019 AccorHotels review
« Nice hotel and very pleasant staff but the room was really really hot. »

We had a nice stay with a nice evening meal and breakfast. The staff were very pleasant, the only slight downside is the room was stiflingly hot, we had the window open and a fan on but it was still too hot. Other than that we were really happy with our experience there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark T., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, John Price General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

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