Hotel - Mercure Salvador Pituba Hotel (formerly Caesar Business)
Mercure Hotel Mercure Hotel

Mercure Salvador Pituba Hotel (formerly Caesar Business)

4.0/5 592 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24:00
    • Opening hours : Week-end 24:00

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

The hotel has a three modular convention rooms with a total area of 2895 sq. ft. (269 m²) for events of up to 250 people, and a Business Center that has two small rooms, each with capacity for up to 8 people.

Mercure Salvador Pituba Hotel (formerly Caesar Business) Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BUSINESS CENTER 1 AND 2 9 m2 2 m 0 0 8 0 0
ARTISTAS 65 m2 2 m 70 24 22 26 35
PORTO DA BARRA 95 m2 2 m 100 25 25 30 60
ITAPUA 109 m2 2 m 150 40 120 70 80
PORTO DA BARRA ARTISTAS 160 m2 2 m 150 40 40 80 80
ITAPUA ARTISTAS 174 m2 2 m 200 40 40 90 100
ITAPUA ARTISTAS PORTO DA BARRA 269 m2 2 m 250 60 60 145 150
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Comfortable apartments with air conditioning, 32" cable TV, minibar, desk with telephone line and Internet access, hairdryer.

  • 154 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,643 reviews

Our guest reviews for
Mercure Salvador Pituba Hotel (formerly Caesar Business)

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 592 reviews
Leo M. Business - 06/09/2019 AccorHotels review
« Good »

I had a nice experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonardo M., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho General Manager

Thaís J. Families - 27/08/2019 AccorHotels review
« Not at Mercure hotels level »

Stay was ok, but we had no water in the morning, only one lift was in service and check out was very slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thais Linhares J., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho General Manager

Business - 26/08/2019 TripAdvisor review
« Hotel without water »

Even without water to wash your hands, brush your teeth or take a shower the hotel charged like the entire service was provided. It was requested that it should not be charged because of the lack of service, but the recepcionist said that it should be charged anyway

Anonymous Business - 23/08/2019 AccorHotels review
« Boa »

Normal.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Helber, Agradeço muito que tenha nos contado suas experiências relacionadas a sua hospedagem no Mercure Salvador Pituba. Seus comentários foram compartilhados com nossos colaboradores , pois acredito que o seu feedback é uma importante ferramenta para a motivação do nosso time. Espero recebê lo pessoalmente em sua próxima estada aqui no Mercure Salvador Pituba. Atenciosamente Tânia Carvalho Gerente Geral

Rodrigo Business - 15/08/2019 AccorHotels review
« Excelent hosting... »

It was my second hosting time at Mercury Pituba. I highlighted the localization in Salvador city, breakfast at hotel and rooms (big and comfortable). Negative points, I highlighted the prices of drinks like water (R$6,00) and beer (R$18,00).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodrigo F., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho General Manager

Matilde V. L. Business - 24/04/2019 AccorHotels review
« Perfect »

Was only one night to short business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matilde L., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho General Manager

Ivone P. I. Business - 22/04/2019 AccorHotels review
« good but not in a good way »

My air conditioner was broken and I called for help and nobody help me

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Ivone, Agradecemos seus comentários relacionados a sua hospedagem no Mercure Salvador Pituba. Seu feedback foi compartilhado com nossas equipes para que possamos atuar nas melhorias necessárias. Novamente agradeço sua disponibilidade e esperamos recebê la em um futuro próximo no Mercure Salvador Pituba. Atenciosamente Tânia Carvalho Gerente Geral

Marcos C. Couples - 02/04/2019 AccorHotels review
« As always, a reliable hotel. »

Have been at the Mercure Pituba for few times already and never disappoints. Room was quite, employees were very friendly and breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcos C., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho General Manager

I A. Families - 02/04/2019 AccorHotels review
« Not much apart from location in the city center »

This hotel lacks in ALL aspects except for location: 1. Reception is unwelcoming/ poorly designed. It’s not a good choice to have a standing freezer, corner-bar style, stocked up with beers at the entrance. Think style. If a guest wants a beer they know where the bar is. 2. Rooms are outdated. The air conditioning did not work in two of our three rooms. The wi-fi stopped working in the middle of our stay (we were offered to switch floors but felt it would be difficult given that two of us were 73 and 75 year-olds who had already unpacked their stuff, this being the second day of our stay). The duvet in my room had not been washed. I had to change rooms on the second night as what looked like an air conditioning power generator in the balcony started to go off incredibly loud. Room service for 4 people took two hours to deliver in the room. 3. Breakfast was poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giovana A., Thank you for taking the time to tell us about your experience at the Mercure Salvador Pituba Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Carvalho General Manager

Marcelo M. Business - 29/03/2019 AccorHotels review
« too much work for me! »

Although I informed my email address when I checked in (was informed it was not necessary to inform Accor number) the points were never included. Had to call the hotel several times and the systems was always off. No one returns my calls. Very bad experience when compared to other Mercure hotels. Dirty carpet and bed too! The Mercure pituba was very disappointing when compared to other Mercure hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcelo Jorge Assis M., Thank you for taking the time to tell us about your experience at the Mercure Salvador Pituba Hotel . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Carvalho Gerente Geral

Jane Business - 25/02/2019 AccorHotels review
« Good staff; terrible Internet »

This is my third stay at this property due to convenience to clients. It is an adequate business hotel, with very accommodating staff. Unfortunately, the Internet service is close to unusable. Accor should invest in an improved access point architecture and better connectivity since many customers are business travelers who rely on this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane M H., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho General Manager

Antonio C. M. Business - 02/02/2019 AccorHotels review
« Boa estadia »

Hotel confortavel

Our hotel has responded to the review
Our hotel has responded to the review

Olá Antônio, Agradeço que tenha disponibilizado o seu tempo e compartilhado conosco suas experiências relacionadas a sua hospedagem no Mercure Salvador Pituba. Seus comentários foram compartilhados com nossas equipes , pois acredito que suas observações são uma importante ferramenta de feedback e incentivo para o nosso time. Espero recebê lo pessoalmente em sua próxima estada conosco. Atenciosamente Tânia Carvalho Gerente Geral Mercure Salvador Pituba

Nasser S. Business - 23/01/2019 AccorHotels review
« Awesome staff all around, very quite, well appointed room. »

Efficient, friendly checkin. Even though close to closing for the night the restaurant staff was very accommodating. Very quite, comfortable room. Had a very good night rest. Next day check out and all other services highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nasser S., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho Generl Manager

C. R. Solo - 31/12/2018 AccorHotels review
« Great Experience! »

I really have no complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. C., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho Gerente Geral

Paulo Solo - 22/12/2018 AccorHotels review
« Excelent »

Very good

Marcos C. Couples - 17/12/2018 AccorHotels review
« Well located and comfy »

The hotel is very well located, near major shopping malls, a nice park in the back and close to some very good restaurants. Rooms are large, beds are comfy, and breakfast is very good, always with local food on the menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcos, We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Cabrera Front Desk Manager

Cleber D. A. P. Business - 03/12/2018 AccorHotels review
« boa »

positiva

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Cleber, Agradecemos os seus comentários no seguimento da sua estada no Mercure Salvador Pituba. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de acolhe-lo de novo, queira aceitar os nossos melhores cumprimentos. Cordialmente, Carla Cabrera Coordenadora de Recepção

Rita A. Business - 02/12/2018 AccorHotels review
« Satisfied »

It’s a good and comfortable hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rita A., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Cabrera Front Desk Manager

Carlos A. Business - 30/11/2018 AccorHotels review
« Confortavel »

Simplesmente eficientes e cortez

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Carlos, Agradecemos os seus comentários no seguimento da sua estada no Mercure Salvador Pituba. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de acolhe-lo de novo, queira aceitar os nossos melhores cumprimentos. Cordialmente, Carla Cabrera Coordenadora de Recepção

Anonymous Families - 29/11/2018 AccorHotels review
« Poor accommodations, hotel completed outdated. »

Check-in ok, room was not available. Had to change my room due to the poor maintenance condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose, Thank you for taking the time to tell us about your experience at the Mercure Salvador Pituba Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Cabrera Front Desk Manager

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