Hotel - Sofitel Rio de Janeiro Ipanema "Closed for renovation"
Sofitel Hotel Sofitel Hotel

Sofitel Rio de Janeiro Ipanema "Closed for renovation" Hotel

4.0/5 2,304 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Rooftop swimming pool
    • Rooftop swimming pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BANCO MUNDIAL16.5 km / 10.25 mi BRITISH GAS GROUP15.6 km / 9.69 mi CONSULADO AMERICANO14.9 km / 9.26 mi IFC FMI0.6 km / 0.37 mi MCKINSEY CO BRASIL9.5 km / 5.9 mi PETROBRAS PETROLEO15.6 km / 9.69 mi SEADRILL PETROLEO11.2 km / 6.96 mi VALE15.8 km / 9.82 mi
BP ENERGY4.7 km / 2.92 mi CHEVRON BRASIL15.5 km / 9.63 mi EXXON MOBIL8.4 km / 5.22 mi MAERSK OIL BRASIL8.9 km / 5.53 mi NORSK HYDRO BRASIL9.5 km / 5.9 mi SCHLUMBERGER15 km / 9 mi STATOIL DO BRASIL9.5 km / 5.9 mi

Your meetings and events

Conference rooms equipped with the latest technology and capacity for 14 people. The Board Room provides advanced technology for business meetings.The room is fully equipped, 50 " LCD TV, two 19" screens, 120" projection screen, audio system, sound insulation, WIFI and video conference capabilities.To accompany its excellent physical and technological infrastructure, the hotel boasts a highly specialized team of employees as well as a full catering service.

Sofitel Rio de Janeiro Ipanema "Closed for renovation" Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARD MEETING ROOM 30 m2 2 m 0 14 14 0 0
DOMUS FLAVIA II 57 m2 2 m 40 15 15 30 30
DOMUS FLAVIA I 58 m2 2 m 40 15 15 30 30
DOMUS AUREA I 93 m2 2 m 80 25 25 30 40
DOMUS AUREA II 113 m2 2 m 90 25 25 40 60
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 223 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.4/5 AccorHotels Rating 5,991 reviews

Our guest reviews for
Sofitel Rio de Janeiro Ipanema "Closed for renovation"

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,304 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
A. F. Business - 09/08/2019 AccorHotels review
« Really enjoyed my stay »

Bed was very comfortable. Location is great and i enjoyed the room service. Wifi too was great. Met my needs.

Mary J. B. Friends - 07/08/2019 AccorHotels review
« Overall a very pleasant stay with the very friendly helpful staff making it more enjoyable! »

We were surprised on arrival find out we could only stay 4 nights at the Sofitel as they were closing for major renovations. The staff made the transition seemless and were so friendly helpful and unbelievably kind. The hotel does need a major renovation!! The food was quite good but not up to Sofitel standard maybe because of the closing.

Anderson Business - 29/07/2019 AccorHotels review
« horrible smell at room »

Arrived one night before my schedule meetings, checkin around 7pm and left for dinner, got back to my room at 10pm and went to sleep to be refreshed for the next busy day. At around 1am woke up with a terrible smell at my room, it was so strong that I started felling bad, called reception and they couldn't tell where smell was coming from, I believe that you guys had a death animal at your air conditioner escapes. They agreed to change my room and I got to bed around 2h30am. You can imagine how my following day was.

Andy J. Friends - 26/07/2019 AccorHotels review
« The worst Sofitel in the world. »

Bathroom door does not close. Shower ceiling is yellow and mouldy. Toilet was blocked. Changed the room. Bathroom door still couldn't close. Wooden floorboards crowning. Hotel general manager should be sacked immediately.

Tim K. Families - 23/07/2019 AccorHotels review
« Great location, great staff, nice public areas, but it’s shutting down soon »

My wife and two daughters (22 and 18 years old) spent 4 days here at the start of a couple of weeks in Rio. As the title says most things were good about the hotel. Our rooms were fairly basic and tired, but given the hotel is about to close, that’s to be expected (even though we weren’t advised in advance). The one issue was that the credit card we used to secure the payment on our rooms, and which we used only for that and nothing else during our stay and stayed in our safe, was cloned and deactivated by the issuer as someone had tried to get money using it at an ATM. The hotel staff didn’t seem to take this very seriously, which was disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr K., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Jean N. H. Business - 19/07/2019 AccorHotels review
« Once again a good experience »

Friendly and very helpful staff. Excellent location. Wonderful view of Ipanema beach and the “Dois Irmãos” mountain. Reasonable accommodation. However, the whole property is asking for a serious refurbishing. It is no longer a question of routine maintenance, the hotel needs to receive a real treatment to recover the level it should offer. However, as usual, the positive aspects were stronger than the more negative ones.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr H., Thank you for the great review of our hotel! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Mike Friends - 14/07/2019 AccorHotels review
« Fantastic »

Outstanding customer service end to end

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr L.. We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Solo travel - 14/07/2019 TripAdvisor review
« Some days in Rio »

Very good service, as usual. Excellent location. The only thing I did not like, is that I could not drink my favorite drink as the welcome drink offered by the Hotel (contrarily to other Sofitel hotels, apparently there are limitations on the drinks you can choose). Otherwise, the type of hospitality you expect from a Sofitel. Will certainly be back.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Ccc Business - 12/07/2019 AccorHotels review
« Bathroom and Showers are dated and in poor shape. »

The fixtures (faucets, showerheads and handles) are falling apart and very dated. Whenever you set the water temp, after a few minutes, it will go really hot and then suddenly really cold. It's like playing roulette while taking a shower. Very annoying. Besides this, everything else is ok.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms C., Thank you for taking the time to tell us about your experience at the Sofitel Rio de Janeiro Ipanema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

David H. Families - 11/07/2019 AccorHotels review
« Lovely stay in Ipanema on our first visit to Rio de Janeiro. »

The hotel is perfectly located right across the street from Ipanema Beach. Hotel staff is helpful and friendly, easy to communicate with in English, French, or Portuguese, and always available when you need something. We especially appreciated the team on the beach.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr H., We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

A. S. Families - 11/07/2019 AccorHotels review
« Great Hotel and Great Location »

The hotel is perfectly located on Ipanema beach. My family and I enjoyed ourselves and felt safe throughout our stay. The hotel staff was very accommodating and exceptionally helpful. The concierge was excellent and gave us wonderful suggestions on places to eat and where to go. I highly recommend this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr S., We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Natalia Business - 09/07/2019 AccorHotels review
« Great Stay »

Hotel was clean. Great location. Nice Staff.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Anonymous Business - 09/07/2019 AccorHotels review
« great view, friendly staff, moldy smell in 5th floor room. Water leaking through roof when it rains. »

Hi the room was clean, except for strong mold smell. Quite strong in the room and in the 5th floor hallways. During the heavy rain, water leaked from ceiling. The view from the room was great.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr C., Thank you for taking the time to tell us about your experience at the Sofitel Rio de Janeiro Ipanema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Marcia C. Couples - 08/07/2019 AccorHotels review
« Pleased with the facilities as well as with the personnel. »

We were very satisfied with all the services provided in the hotel. found the personnel well trained and picked by hand. From the concierge, desk people, bell help, door guys, breakfast group of people to the cleaning ladies. The only thing missing was the windows not being able to open not even a small crack; it leaves the room over time with a smell of closed in. Overall very positive experience. Will return and look for Sofitel else where.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms C., We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Anonymous Business - 05/07/2019 AccorHotels review
« Superbe »

Gentillesse

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur f., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Anthuan Business - 02/07/2019 AccorHotels review
« Excellent from the door in »

Leaves wanting from the door our. My hotel taxi to the airport was unprepared (no credit card machine, no awareness of scheduled protests), unprofessional (advanced his car on pedestrians so they would not further delay his trip, ignored me when I tried talking to him), and untrustworthy (because of his mishaps I had to withdraw cash to pay him). Terrible driver. I rode with him on June 30 on a car with a licence plate KRH7936

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthuan B., Thank you for taking the time to tell us about your experience at the Sofitel Rio de Janeiro Ipanema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures, we send your complaint to the company that provides us with the taxi service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Anonymous Solo - 02/07/2019 AccorHotels review
« Very good. Very friendly and helpful staff! »

The only sore point is that I was asked for tips on two separate occasions after finishing dinners at the rooftop restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Gabriel D. Business - 01/07/2019 AccorHotels review
« a very conveniently located hotel with excellent service »

I believe it is the 15th time I have stayed at your hotel. you have a very good service and permanent quality which does not fluctuate. this is important as a guest knows what to expect and indeed receives it.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Gabriel! We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Sarah M. Solo - 30/06/2019 AccorHotels review
« Fantastic - loved every minute of it. »

From the minute I arrived (3 am on a Monday morning) I felt right at home. All the staff I encountered from the front door to the Concierge team, the wait staff in the restaurant to spa were superb. They were all so friendly and extremely helpful, and made me feel right at home. The facilities were great, the breakfasts delicious, and everything was spotlessly clean. The little touches, such as the turn down of the bed with chocolate at night, were very nice and made me feel relaxed. I can't say enough good things about my stay with you over the period of a week. I would especially like to mention Silvio, one of your concierge team. I had the unfortunate experience of my luggage being lost in transit from Australia. The bags eventually arrived 5 days later but until then, Silvio was extremely helpful every day trying to assist me with the airlines in locating the whereabouts of the luggage. Every day he was very sympathetic to my situation and very professionally went about phoning every possible number he could (and frequently each day) to try to get answers about my luggage. His assistance was very much appreciated. I am aware he only joined your team several weeks ago, but he certainly didn't let this hinder his attempts to help me. During the time that he wasn't working his colleagues Juan and Estefanio were also very helpful and supportive. I would appreciate it if you could pass on my deepest thanks for their support and assistance whilst I stayed with you. Not only did they assist with the luggage, they were also quick to arrange taxi's and provide restaurant recommendations. I can't speak highly enough of their professionalism, and whilst this is their job they did it superbly. Thank you !

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr M., We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Silvio. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

A. F. Business - 30/06/2019 AccorHotels review
« Great staff, helpful and friendly, with a superb beachfront location »

Really enjoyed my staff mostly because of how friendly and helpful all the staff were.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjout Mr A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

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