Hotel - Caesar Business Belo Horizonte Belvedere
Mercure Hotel Mercure Hotel

Caesar Business Belo Horizonte Belvedere

4.0/5 645 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:00-04:00
    • Opening hours : Week-end 06:00-04:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ANGLO AMERICAN1 km / 0.62 mi FIAT ESCRITORIO1 km / 0.62 mi HATCH1 km / 0.62 mi
CATEPILLAR1 km / 0.62 mi GE12 km / 7.46 mi V AND M9 km / 5.59 mi

Congress centre

EXPO MINAS5 km / 3.11 mi

Your meetings and events

Caesar Business Belo Horizonte Belvedere Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ALUMINIO E MANGANES 71 m2 2 m 50 24 50 50 50
COBRE 71 m2 3 m 50 24 24 30 50
PRATA 97 m2 3 m 100 42 42 65 60
OURO 116 m2 3 m 130 42 42 80 80
OURO E COBRE 186 m2 3 m 220 0 0 100 130
    • Podium
    • Day light
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 158 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.3/5 AccorHotels Rating 5,745 reviews

Our guest reviews for
Caesar Business Belo Horizonte Belvedere

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 645 reviews
Marcelo E. Business - 09/06/2019 AccorHotels certified review
« Disappointing »

The hotel is average, but what made mi experience poor is the lack of personnel that can speak English. It was extremely difficult to order simple things given the staff don't speak any other language than Portuguese

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcelo E. G., Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In the reception, almost all recepcionists speak english. If you need anything, you can call in the reception. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atenciosamente, Thiago Bosco Coordenador de Recepção/ Front Desk Manager

Anonymous Business - 30/05/2019 AccorHotels certified review
« No wi fi all time spent in the Hotel »

I have been in this hotel many times, this last one was unfortunately not good. Unacceptable not to have wi fi the all time spent in the hotel. Furthermore, my room was not well clean, in the toilet there was lots of water on the floor. This last issue have been solved, while wi fi no effective reaction to solve it. Not good approach in general and especially for a frequent customer in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alessandro, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

Faheem K. Business - 27/05/2019 AccorHotels certified review
« nice clean hotel, excellent value for the money »

Great, only surprising thing was that there was no in-room coffee maker!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Faheem, We very much appreciate your comments regarding your stay at the Caesar Business Belo Horizonte Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately we only have in-room coffee maker from the Junior Suite. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Nacif Supervisor de Recepção/ Front Desk Supervisor

Felipe Z. Business - 27/05/2019 AccorHotels certified review
« Excellent staying »

I can say that everything was wonderful, all the professional was very friendly and the attendance was at a high level. I am very pleased with everything. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Felipe, We very much appreciate your comments regarding your stay at the Caesar Business Belo Horizonte Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rafael Nacif Supervisor de Recepção/ Front Desk Supervisor Caesar Business Belo Horizonte

Marta C. Business - 24/05/2019 AccorHotels certified review
« felt like coming back home »

friendly check in, great room, good roomservice and easy check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Marta, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Nacif Supervisor de Recepção/ Front Desk Supervisor Caesar Business Belo Horizonte

Anonymous Business - 13/05/2019 AccorHotels certified review
« MARAVILHOSO!!! »

HOTEL ACONCHEGANTE, COM COLABORADORES SUPER ATENCIOSOS E EDUCADOS

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Ana Márcia, Agradecemos pela ótima avaliação do hotel! Ficamos muito felizes por ter aproveitado sua estada e esperamos vê-la em breve! Atenciosamente, Rafael Nacif Supervisor de Recepção/ Front Desk Supervisor Caesar Business Belo Horizonte

Fred T. Business - 13/05/2019 AccorHotels certified review
« Global Director Facilitites »

Good Hotel - no issues

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alfred, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Nacif Supervisor de Recepção/ Front Desk Supervisor Caesar Business Belo Horizonte

Heberson J. D. O. Families - 08/05/2019 AccorHotels certified review
« Disappointing experience »

Unfortunately, most part of my expectations, as a customer, were not met. I had a reservation @ Mercury Vila da Serra, but, unfortunately, decided to move to Caesar Business. - toilet spills, incurring on necessary water waste - I had asked for an additional towel (room for 3), and the towel came only after asking again, late in the night - poor maintenance of the bathroom - desk chair totally covered by disgusting stains... dirty ones... - impossible to order a coke zero at midnight. I had to enter into a neighbor restaurant to get it. A hotel that accommodates so many guests traveling for business, late in the night, not able to support a simple request? - breakfast: not friendly service. Cheese rolls (that should be one of the best thins make in Minas Gerais) pre cooked and not fresh (I can prepared the same one that I buy at any supermarket in Brazil, and I would prepared it fresh...). R$40 per person... also wanting to charge my daugher (that had her reservation with a side bed R$80, including the breakfast) - check out was a joke.... More than 6 statements issued, until I get a correct one. Sincerely, no way to come back. Location is good, but I will tend to stay on another facility.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heberson, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Coordenador de Recepção/ Front Desk Manager

Andrew Business - 30/04/2019 AccorHotels certified review
« As always, a good experience »

Pleasant, welcoming & friendly staff. Comfortable rooms. Conveniently located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andrew, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rafael Nacif Supervisor de Recepção/ Front Desk Supervisor Caesar Business Belo Horizonte

Bruce M. Business - 22/04/2019 AccorHotels certified review
« One week stay in Belo »

Hotel was clean and relatively quiet. Lack of English speaking staff for a business hotel posed some problems. Breakfast was good, but one dinner in restaurant was less than satisfactory with slow service and cold food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bruce, Thank you for taking the time to tell us about your experience at the Caesar Business Belo Horizonte Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We report this situation to the restaurant manager to avoid future issues. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Nacif Supervisor de Recepção/ Front Desk Supervisor Caesar Business Belo Horizonte

Jan Business - 20/04/2019 AccorHotels certified review
« Reasonable »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jan, We very much appreciate your comments regarding your stay at the Caesar Business Belo Horizonte Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Nacif Supervisor de Recepção/ Front Desk Supervisor Caesar Business Belo Horizonte

Breno D. L. Friends - 15/04/2019 AccorHotels certified review
« No bathtub in the room »

Disappointed

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Breno, Em nome de toda a nossa equipe gostaria de expressar nossa gratidão pela escolha do Caesar Business Belo Horizonte e pelo tempo que disponibilizou para nos deixar os seus comentários. Todas as suas informações são muito valiosas, pois nos ajudarão a oferecer um serviço ainda melhor no futuro. Estaremos inteiramente à disposição em sua próxima viagem a Belo Horizonte. Atenciosamente, Rafael Nacif Supervisor de Recepção/ Front Desk Supervisor Caesar Business Belo Horizonte

Anonymous Business - 10/04/2019 AccorHotels certified review
« Great lunch buffet, comfortable room »

Very good, helpful staff with good English, delicious all you can eat buffet. Only thing missing was a kettle in the room - but that is minor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Anna Louise, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atenciosamente, Rafael Nacif Supervisor de Recepção/ Front Desk Supervisor Caesar Business Belo Horizonte

Mauricio Business - 23/03/2019 AccorHotels certified review
« Everything was ok »

The hotel is conveniently located and eveything was ok, but not great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mauricio, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

Alexandre C. Business - 21/03/2019 AccorHotels certified review
« Really good experience »

Excellent service, good food and environment. The only thing that should be improved are the corridors to the rooms which I find very dark, the furniture in the rooms which are still very old and heavy and the bathrooms that could be modernized

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alexandre, We very much appreciate your comments regarding your stay at the Caesar Business Belo Horizonte Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Nacif Supervisor de Recepção / Front Desk Supervisor Caesar Business Belo Horizonte

Anonymous Business - 05/03/2019 AccorHotels certified review
« A great experience »

I really enjoyed the hotel. It is very comfortable, the staff is professional and the food is great.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Maria Francisca, Agradecemos pela ótima avaliação do hotel! Ficamos muito felizes por ter aproveitado sua estada e esperamos vê-la em breve! Atenciosamente, Rafael Nacif Supervisor de Recepção / Front Desk Supervisor Caesar Business Belo Horizonte

Alexandre P. T. Business - 01/03/2019 AccorHotels certified review
« Good »

Lobby, rstaurants are excellent. The room it's ok, but not that good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandre Pollastri T., Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Coordenador de Recepção/ Front Desk Manager Caesar Business Belo Horizonte

B.k. Business - 28/02/2019 AccorHotels certified review
« Excellent Service »

I stay at this hotel regularly. Hotel staff (front desk, restaurant) are very friendly and helpful. Keep going back to the same hotel for the last 4 years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bhaskar, We appreciate your comments regarding your stay at the Caesar Business Belo Horizonte Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rafael Nacif Supervisor de Recepção / Front Desk Supervisor Caesar Business Belo Horizonte

Evellyn H. Business - 15/02/2019 AccorHotels certified review
« I’d not stay there again by choice! »

The rooms are too dark! Wifi doesn’t work, only at the lobby area. AC is old and makes a terrible noise! Like a motorcycle is going around the bed. I couldn’t sleep! The cleaning lady forgot the door of my room opened a couple of times! Staff are friendly and breakfast is good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evellyn, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are renovating all the rooms in the hotel. The velocity of internet will be upgraded. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

Alexandre C. Business - 08/02/2019 AccorHotels certified review
« It was good »

The overall experience was good, however, my room - number 915 - has some issue on one of the windows that leak noise from the avenue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandre, We very much appreciate your comments regarding your stay at the Caesar Business Belo Horizonte Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thiago Bosco Coordenador de Recepção / Front Desk Manager Caesar Business Belo Horizonte

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