Hotel - Mercure Newcastle Airport
Mercure Hotel Mercure Hotel

Mercure Newcastle Airport

4.5/5 299 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • NEWCASTLE AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-0:00
    • Opening hours : Week-end 23:59-23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Your meetings and events

Mercure Newcastle Airport has meeting venues that can accommodate events ranging from 12 to 150 guests. Modern Audio Visual equipment is available on demand.Mercure Newcastle Airport has meeting venues that can accommodate events ranging from 12 to 150 guests. Modern Audio Visual equipment is available on demand.Mercure Newcastle Airport has meeting venues that can accommodate events ranging from 12 to 150 guests. Modern Audio Visual equipment is available on demand.

Mercure Newcastle Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 1 26 m2 3 m 0 0 14 0 0
BOARDROOM 2 26 m2 3 m 0 0 14 0 0
MEREWETHER 1 50 m2 3 m 72 20 20 33 40
Merewether Room 2 52 m2 3 m 0 0 22 0 40
MEREWETHER ROOM 104 m2 3 m 120 60 24 120 80
    • Auditorium
    • All of our meeting rooms are inside, we have access to use the Car Park for any outside events
    • Podium
    • Day light
    • Syndicate rooms
    • Airconditioned meeting room
    • WIFI access
    • Video equipment
    • Overhead projector
    • Fine Cuisine
    • Wedding co-ordinator
    • Accommodation
    • Wedding ceremony
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Mercure Newcastle Airport has spacious Rooms featuring a flat screen TV, soundproof windows, Foxtel, air conditioning and high speed WiFi Internet access.

  • 95 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,207 reviews

Our guest reviews for
Mercure Newcastle Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 299 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Business - 19/08/2019 TripAdvisor review
« Another stay at this hotel »

Unfortunately this time our stay was not as good as previous due to noise during the night. We initially thought this was coming from a store room, but as there wasn't one next to our room we do not know where it was coming from. We did not enjoy our stay at all as we did not get a good nights sleep. Dinner was very good and restaurant staff excellent. However, bar staff need some training as most beers served were too full resulting in spilt beer on the floor (we are in the hospitality business). Sparkling wine is supposed to be sparkling, not flat!

Kerry Couples - 15/08/2019 AccorHotels review
« Very handy for an early flight »

This hotel seemed to be the only option for an early flight out. It was warm and clean. The reception staff were very helpful as was the shuttle bus driver. The restaurant was a big disappointment- more like a pub with someone in the kitchen calling out the orders to the staff in there, poor service - having to wait 10 mins for a drink when it was not even busy. The food was beautifully presented but the staff made the experience unpleasant as none of them seemed to be happy in their roles at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbaraanne C., Thank you for taking the time to tell us about your experience at the Mercure Newcastle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcus Leigh General Manager

Anonymous Business - 14/08/2019 AccorHotels review
« good »

good, met my needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liz W., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Christian Families - 13/08/2019 AccorHotels review
« Clean hotel near the airport »

Rooms were tidy, bathroom was new and well appointed. Easy parking and close to the airport. Food was good and service was responsive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian B., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Anonymous Couples - 13/08/2019 AccorHotels review
« Weekend stay at Williamtown »

We stayed both the Friday and Saturday nights at the Newcastle Airport Mercure Hotel. The room was great, and the hotel convenient to our time spent at Nelson Bay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glen L., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Joanne V. Solo - 13/08/2019 AccorHotels review
« Extremely pleasant »

Room was clean and very comfortable. Ordered room service which arrived promptly . Food was hot and really tasty. I was surprised by the $15 parking fee per night. We have stayed before and not payed a parking fee. I think that if you are staying on the premises you should get at least one night parking free.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo V., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Margaret Families - 13/08/2019 AccorHotels review
« Greatnot »

Not a problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret W., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Malcolm T. Business - 12/08/2019 AccorHotels review
« Great service great food and great room »

Above my expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malcolm T., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Anonymous Business - 10/08/2019 AccorHotels review
« Very pleasant, friendly and helpful staff »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen H., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Trish Business - 08/08/2019 AccorHotels review
« Great location easy access to airport »

Was a quick overnight stay rooms were spacious would definitely stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trish P., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Mo Couples - 07/08/2019 AccorHotels review
« Disappointing »

I have stayed many times at Mercure Newcastle Airport and not been charged for parking. This time I was and when I asked the front desk they had a very dismissive attitude which was very disappointing needless to say I won't be returning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad E., Thank you for taking the time to tell us about your experience at the Mercure Newcastle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Parking for each and every guest is $15.00 per night and is highly competitive for an airport hotel. It is extremely strange that you have missed out on paying for parking in the past however we are unable to waive this cost. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcus Leigh General Manager

W F. Business - 07/08/2019 AccorHotels review
« Great, except hot chocolate was not provided at breakfast or in the rooms »

Room was comfortable, close and handy to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wilma F., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Belinda Business - 06/08/2019 AccorHotels review
« Business Trip »

Location is very convenient to the airport. Check-in was great, the room was clean and ready upon arrival.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Belinda C., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Andrew M. Business - 06/08/2019 AccorHotels review
« Great experience as usual »

Warm friendly welcome. Well appointed hotel close to the airport. Overall positive interaction with staff from check in to check pout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew M., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Malcolm W. Business - 05/08/2019 AccorHotels review
« Friendly staff looking after guests in a hotel that is still as fresh as the day it opened »

Overall very pleasant experience.......only challenge for further consideration would be that the front desk and bar were not always being staffed when approached a couple of times, this caused momentary pause in service, but once someone stepped up, the service was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malcom W., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Mark J. Business - 05/08/2019 AccorHotels review
« Good hotel close to the RAAF Base and airport »

The room was very clean a reasonably roomy. Food in the restaurant was very good and well priced, but the drinks are a bit expensive. Overall a good one night stay and would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark J., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Lwilson Business - 05/08/2019 AccorHotels review
« Lovely hotel and staff were very friednly »

I had a two night stay at your hotel. The breakfast options were plentiful and the dinner options were fine. The only thing I would recommend for the hotel would be to add a gym. Given the remote location of the hotel and there isnt really anywhere guests can run (given the busy roads), I would recommend a small gym being installed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lyndal W., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regard to your comment regarding a gym, we actually have a 24 hour gym already here which is very popular. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Peta Business - 04/08/2019 AccorHotels review
« Nice, clean and helpful staff. »

Clean hotel, helpful staff, nice food, comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peta T., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Chris Business - 01/08/2019 AccorHotels review
« Great »

Awesome and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris C., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Don S. Business - 01/08/2019 AccorHotels review
« Great place to stay near RAAF Base and airport. »

Room was great - clean and pleasant to be in. The restaurant and bar is well set out. Food was very good without being top class. Mostly the staff were very friendly, willing for a chat if they get time. Helpful too. There was only one occasion one girl wasn't all that happy, wasn't rude but just seemed like she was over it. Maybe she was nearing the end of a long shift and if that's the case I don't blame her for not being overly cheerful. Just one problem I have with the motel. There is no laundry, just a dry cleaning service. I stayed a week and was running out of clean clothes with no laundry within miles. Some items of clothing were not meant to be dry cleaned. (I guess Raymond Terrace would have one, but a long way to go if you just want to wash clothes.)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donald George S., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates