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Hotel - Mercure Newcastle Airport
Mercure Hotel Mercure Hotel

Mercure Newcastle Airport

4.5/5 299 reviews
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39 photos/video
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
+ 19 Services
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Mercure Newcastle Airport

Mid-scale hotel for business trips or leisure

We look forward to your arrival here in Williamtown, our team are excited to provide a warm welcome!

Mr Marcus Leigh, Hotel Manager

Located just 300m from Newcastle Airport in Williamtown, Mercure Newcastle Airport features 95 well appointed guest rooms with soundproof windows. Mach One Bar & Grill offers guests fantastic dining options ranging from sumptuous daily buffet breakfast to dinner dishes to please anyone's palate . An airport shuttle service is available from the hotel to transfer guests to the airport terminal

Located at Newcastle Airport, just 25km from Newcastle and 30km from the picturesque Port Stephens, Mercure Newcastle Airport is the perfect location for the discerning business travellers, families or guests wishing to rest between flights.

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Hotel extras
  • Centrally located between Newcastle & Port Stephens
  • Close to Quad bike adventures on Stockton beach
  • Complimentary shuttle bus transfers to the airport
  • Newcastle Airport has 9 destinations with direct flights
  • Car parking available (cost applies)
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • NEWCASTLE AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-0:00
    • Opening hours : Week-end 23:59-23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

See on a map
Mercure Newcastle Airport

2 Williamtown Drive
2318
williamtown
australia

Tel: (+61)2/40338900
Fax: (+61)2/40338900
Check-in from 14h00
Check out up to 11h00
Access and transport
  • HAMILTON STATION NEWCASTLE : 
  • <span>NEWCASTLE AIRPORT</span> At 1km / 0 miles
  • <span>NEWCASTLE AIRPORT</span> At 0km / 0 miles  - Shuttle free
  • <span>SYD</span> At 189km / 117 miles
  • <span>HAMILTON STATION</span> At 24km / 14 miles
  • <span>HAMILTON STATION</span> At 24km / 14 miles

GPS : -32.810072, 151.843465

Your meetings and events

Mercure Newcastle Airport has meeting venues that can accommodate events ranging from 12 to 150 guests. Modern Audio Visual equipment is available on demand.Mercure Newcastle Airport has meeting venues that can accommodate events ranging from 12 to 150 guests. Modern Audio Visual equipment is available on demand.Mercure Newcastle Airport has meeting venues that can accommodate events ranging from 12 to 150 guests. Modern Audio Visual equipment is available on demand.

Mercure Newcastle Airport Meeting Room
6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 1 26 m2 3 m 0 0 14 0 0
BOARDROOM 2 26 m2 3 m 0 0 14 0 0
MEREWETHER 1 50 m2 3 m 72 20 20 33 40
Merewether Room 2 52 m2 3 m 0 0 22 0 40
MEREWETHER ROOM 104 m2 3 m 120 60 24 120 80
Unsure of the capacity needed for your event? Use the space calculator
This hotel is not suitable for your event? Look for another hotel
Metric converter
General equipment
    • Auditorium
    • All of our meeting rooms are inside, we have access to use the Car Park for any outside events
    • Podium
    • Day light
    • Syndicate rooms
    • Airconditioned meeting room
    • WIFI access
    • Video equipment
    • Overhead projector
    • Fine Cuisine
    • Wedding co-ordinator
    • Accommodation
    • Wedding ceremony
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Mercure Newcastle Airport has spacious Rooms featuring a flat screen TV, soundproof windows, Foxtel, air conditioning and high speed WiFi Internet access.

5 photos
Standard Room 1 King Bed

Standard Room 1 King Bed

Featuring a King bed, triple glazed windows, generous guest workstation, arm chair, aircon, WIFI, Bluetooth clock radio & 40" smart TV with Foxtel. The room is suitable for 2 adults with a rollaway available (additional cost) for a child

Standard Room 2 Single Beds

Standard Room 2 Single Beds

Featuring twin King single beds, triple glazed windows, generous guest workstation, arm chair, aircon, WIFI, Bluetooth clock radio & smart TV with Foxtel. The room is suitable for 2 adults with a rollaway available (additional cost) for a child

  • 95 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
Room Bathroom Security Room service
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

MACH ONEType of cuisine: Type of cuisine: Bistro

MACH ONE Restaurant
Dinner
17:00 - 21:00
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MACH ONEType of cuisine: Type of cuisine: Bistro

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

Find out more and book

MACH ONE BAR

MACH ONE BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MACH ONE BAR

Mach One bar serves light snacks and has an extensive selection of tap beers, local wines and cocktails.

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,265 reviews

Our guest reviews for
Mercure Newcastle Airport

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 299 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Lorraine H. Couples - 11/09/2019 AccorHotels review
« great staff, clean »

Nice new hotel with helpful staff and nice breakfast. Room was too hot for me even after turning aircon cooler. Good internet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael H., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are always at your disposal 24/7 for future bookings to assist with any issues in your room such as air conditioning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Greg P. Families - 08/09/2019 AccorHotels review
« Extremely convenient »

Convenient and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory P., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Leigh-anne T. Families - 05/09/2019 AccorHotels review

Experience was good and enjoyed having to be able to leave my vehicle there and get the shuttle bus, but i was misquoted with the price when i booked the accommodation and when i repeated what i was told on checking in, it was like one staff member blaming another.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leigh-Anne T., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also personally look into why you were quoted two different rates. We all go off the same page so I will investigate how this occurred. Thank you for bringing it to my attention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Neil -. Q. Couples - 05/09/2019 AccorHotels review
« Convenient location Clean and well appointed »

The stay was really nice although it was for just one night. Hotel and room presented well and the dinner meals at the restaurant were delicious. The only down side was having to walk from the airport as we were not made aware of a courtesy bus and we had to stand at the reception desk for a good 4 or so minutes before someone appeared from the back room? A bell on the desk would have helped

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil W., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Peter Business - 05/09/2019 AccorHotels review
« It was good, a very quiet room, great noise insulation. »

Very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter D., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Eric G. Families - 05/09/2019 AccorHotels review
« Lovely hotel near the airport »

Our room was ready when we got there. We were only staying one night to catch a flight at 6am the next morning. room was just want we needed...very clean and comfy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric G., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Wendy Families - 04/09/2019 AccorHotels review
« Great hotel with excellent service »

We were greeted warmly and treated really well by every staff member. It was a clean, quiet room and just what we needed to sleep well before we caught our early morning flight the next day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy G., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Philip B. Couples - 04/09/2019 AccorHotels review
« Wonderful »

Everything went as planned, the staff were great, and the restaurant met our needs well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip B., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Anonymous Couples - 04/09/2019 AccorHotels review
« Great place to stay »

Great staff, great location and very clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George K., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Scott Business - 04/09/2019 AccorHotels review
« Reasonable hotel, nice staff. »

Room was nice, although I didn't like the pillows - but acknowledge that's a personal experience. Biggest issue I had was that the room wouldn't cool below 22c (it felt hotter) . I set the Air Con onto &quot;COOL&quot; and 19c and even set the fan to HIGH. It never cooled down at all, all night. In the morning I was sweating after changing into my suit, which was a bit embarrassing when I got to the conference room down stairs. It appears the hotel was only set to heat?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott M., Thank you for taking the time to tell us about your experience at the Mercure Newcastle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcus Leigh General Manager

Anonymous Couples - 04/09/2019 AccorHotels review
« Comfortable hotel at a good price »

We appreciated having an room facing the airfield on the third floor. We also appreciated the price. I also appreciated that the battery in the rowing machine had been replaced since my last visit a week earlier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leigh G., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Happy to rectify any issues within the hotel that we are informed of! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

M Business - 03/09/2019 AccorHotels review
« Customer service by the rules »

Was informed breakfast available for an extra uplift. No problem as the hotel is isolated not many alternatives. Went to breakfast at 6:30 on Sunday morning. Staff were in attendance. I was told sorry breakfast only opens at 7am as those are the rules. Place was empty. Staff not empowered enough or able to think for themselves to suggest “sorry we don’t officially open till 7am on a Sunday due to the onerous union conditions for overtime and Sunday penalty rates but if your ok to serve yourself some cereal and milk we can clean up your mess from 7am”. It’s a 3 star hotel till you get done leadership and initiative training in there. With defence establishment types who travel extensively globally you could even offer nostalgic MRE packs as an alternative to the McDonalds down the road who understand the “global economy”.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark D., Thank you for taking the time to tell us about your experience at the Mercure Newcastle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your suggestions and we will take them on board. Sincerely, Marcus Leigh General Manager

Neil Business - 03/09/2019 AccorHotels review
« Enjoyable Stay at Newcastle »

This is the 5th time I have stayed here due to location for work trips - Always clean and tidy and good service. Rooms tidy and restaurant has good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil W., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Trevor S. Business - 03/09/2019 AccorHotels review
« Great service and friendly staff »

I have stayed at your hotel a couple of times now and both times I have had nothing but a wonderful service. Nothing is to hard to do for you and it is always done with a smile. There is nothing I can add that would improve your service at Mercure Newcastle Airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor S., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Lauron P. Couples - 02/09/2019 AccorHotels review
« Welcoming staff. Comfortable and clean modern accomodation »

Enjoyable experience The restaurant food was excellent and the room appealing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauron P., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Mike M. Business - 02/09/2019 AccorHotels review
« Managing Director »

Efficient, friendly and helpful reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael M., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Anonymous Business - 01/09/2019 AccorHotels review
« Enjoyable »

Good, easy check in and check out, clean, tidy, good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen Maegen D., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Rachel M. Solo - 01/09/2019 AccorHotels review
« Easy Check In Clean Room Friendly Staff »

Great Stay quick check in, Friendly Staff, Great Clean Rooms, and Comfy Bed. The Meal at dinner was beautiful and quick service, and the Bus to Airport Made my trip so easy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel M., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Anonymous Business - 31/08/2019 AccorHotels review
« Good. »

Fine

Anonymous Business - 30/08/2019 AccorHotels review
« Good »

Clean and comfortable room, great meal in the restaurant Car parking is expensive

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