Hotel - ibis Mexico Alameda
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Mexico Alameda Hotel

3.5/5 621 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Our rooms

The new ibis room is modern and inviting and has everything you need: a large bathroom, modern decor, a comfortable bed with duvet, Internet and flat-screen TV with the best international channels.The new ibis room is modern and inviting and has everything you need: a large bathroom, modern decor, a comfortable bed with duvet, Internet and flat-screen TV with the best international channels.

  • 144 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating 6,069 reviews

Our guest reviews for
ibis Mexico Alameda

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 621 reviews
Couples - 16/11/2019 TripAdvisor review
« Dirty and stinks »

We stayed at the hotel just overnight to take the NY flight the following morning. The neighborhood is awful, full of vendors in the streets and they somehow notice you are a foreigner and try to push you into buying their stuff. As you enter the hotel, it stinks like sewage. Very bad experience!

Our hotel has responded to the review
Our hotel has responded to the review

I am very sorry about your experience with the location of the hotel, we are working on the aforementioned topic, we are to order.

Karina Solo - 11/11/2019 Confirmed reviews AccorHotels
« Good accommodation, not so good breakfast and attention »

Good accommodation, bed, shower. Excellent wifi service. The breakfast was not good and the service were lacking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karina L., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. we are sorry that breakfast did not meet your expectations, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

J. Solo - 29/10/2019 Confirmed reviews AccorHotels
« Comfort bed. Good location. »

Very helpful FO!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Douet J., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Eflores Business - 28/10/2019 Confirmed reviews AccorHotels

It was very nice, very private and safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ericka V., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 28/10/2019 Confirmed reviews AccorHotels

en general ....bien

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Oscar T., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Alameda. Es siempre un placer recibir comentarios positivos. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Hker Friends - 17/10/2019 Confirmed reviews AccorHotels
« S. far S. good »

we are a group of 7. some of the rooms provide bottle water, some do not. it is confusing. BTW, we only stay a night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pui Shan S., Thank you very much for taking the time to share your comments regarding your stay at the ibis Mexico Alameda. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. The housekeeper's equipment must leave a bottle of water upon arrival of each room. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our water in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,

Rogelio Couples - 11/10/2019 Confirmed reviews AccorHotels

IT WAS A GOOD EXPERIENCE, JUST NEED AN AREA FOR SMOKING.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rogelio C., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jz Business - 07/10/2019 Confirmed reviews AccorHotels
« average, if disappointing stay »

The hotel isn't in great condition -- rooms don't feel very clean, hallways appear dirty and stained, and breakfast was very poor. It took way too long to check-in and there weren't enough people working the front desk. A bit unfortunate as I stayed here when it first opened and had a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Justin S., Thank you very much for taking the time to share your comments regarding your stay at the ibis Mexico Alameda. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our the service in order to prevent any future occurrence. Let me know about your next stay at CDMEX to offer you a special rate and make your stay a better experience.. Sincerely,

Shriram T. Solo - 01/10/2019 Confirmed reviews AccorHotels
« Very happy. »

Breakfast was awesome, staff helping and friendly There is no safe in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shriram T., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ivan O. Business - 17/09/2019 Confirmed reviews AccorHotels
« Clean, friendly, great location »

I have been staying there for a while since it opened. Staff have been always very friendly and the beds are clean and confortable. Location is very near a subway station and the Alameda Park, which is a very popular park near Downtown Mexico City.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonee Cortez General Manager

M. P. M. G. Business - 16/09/2019 Confirmed reviews AccorHotels
« Agradable »

Buena en general

Our hotel has responded to the review
Our hotel has responded to the review

Estimado/a huésped Muchas gracias por su preferencia y por tomarse el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como anfitriones en su visita a la Ciudad de México, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Ivonee Cortez Gerente General

Joshua K. B. Couples - 15/09/2019 Confirmed reviews AccorHotels
« Excellent »

Bed very confortable, room cool, design very beautiful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivonee Cortez General Manager

Anonymous Solo - 29/08/2019 Confirmed reviews AccorHotels

The stay was friendly and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ivonee Cortez

Gdls Business - 27/08/2019 Confirmed reviews AccorHotels
« I was in a business trip so I was happy with the bed, but I could hear "EVERYTHING" from my neighbor rooms. »

Overall the experience was good, the location is perfect but the soundproof that you have in your publicity is not at all true.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gricell De Los Santos H., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonee Cortéz

Emilio Couples - 27/08/2019 Confirmed reviews AccorHotels
« King Crimson's Birth Day »

We had a great time the location of the hotel help very much. Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emilio R., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonee Cortez

Leonardo Business - 18/08/2019 Confirmed reviews AccorHotels
« Good location, good customer service »

No problems. Convenient location and good value for money. Will definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonardo S. F., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonee Cortéz

Konstantinos Solo - 15/08/2019 Confirmed reviews AccorHotels
« nice hotel in nice area »

i love to stay at ibis hotel and i will stay at the ibis again and again on think that i would like to have in my room the windows will be nice to open for refresh the air of the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest Thank you very much for taking the time to share your comments regarding your stay at the ibis Mexico Alameda. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Ivonee Cortez General Manager

B Business - 31/07/2019 Confirmed reviews AccorHotels

Service was excellent. One problem is that the phone in the room did not work to dial reception which is both unsafe and impractical. Also, after midnight staff is reduced to the point that it is hard to get needed service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We appreciate the time it has taken to send us comments about your stay at Ibis Mexico Alameda. I take note of your comments on our areas of opportunity, they are not extremely useful to contribute to our commitment to offer our guests a pleasant rest. It will be a pleasure to assist you in your next visits to Mexico City. Receive a cordial greeting. Ivonee Cortez General Manager

Carlos Solo - 30/07/2019 Confirmed reviews AccorHotels
« Good value for money »

All good, no complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos A., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonee Cortez General Manager

Business - 17/07/2019 TripAdvisor review
« low level »

The localization is bad, next to the good places for the city, but the avenue is very dirty and loud. The internet did not work for 3 days and one of the elevators did not work every day. I like the IBIS brand is simple but very clear and good to the business, but in this Hotel did not fulfill the expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We appreciate the time it has taken to send us the comments about your stay at Ibis Mexico Alameda We greatly regret that your experience has not met your expectations; please let us send you our most sincere apologies. At Ibis, we strive to provide a quality service to each of our clients, so your comments are very important to us. Please be assured that we will take the necessary measures so that what happened in your stay does not happen again. We sincerely appreciate that you have shared this matter with us and we hope that you will give us a new opportunity to offer you an optimal service. Ivonee Cortez General Manager

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