Hotel - Mercure Karawang
Mercure Hotel Mercure Hotel

Mercure Karawang

4.5/5 195 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ASTRA OTOPARTS11 km / 6 mi GS BATERY11 km / 6 mi KAPAL API11 km / 6 mi NESTLE11 km / 6 mi PT UNI CHARM INDONESIA10 km / 6 mi PT WAJA SENTOSA METALINDO10 km / 6 mi PT YAMAHA MOTOR PARTS MFG INDONE10 km / 6 mi PT. UNITED STEEL CENTER INDONESI8 km / 4 mi
BRIDGESTONE11 km / 6 mi ITOCHU11 km / 6 mi KIA MOTORS11 km / 6 mi PT TOYOTA MANUFACTURING INDONESI10 km / 6 mi PT VOITH PAPER ROLLS INDONESIA10 km / 6 mi PT WAVIN DUTA JAYA10 km / 6 mi PT. STEEL PIPE INDUSTRY OF INDON8 km / 4 mi

Your meetings and events

Mercure Karawang Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BANGA 6 50 m2 4 m 30 20 0 18 24
BANGA 7 50 m2 4 m 30 15 0 15 15
BANGA 1 84 m2 4 m 70 21 0 30 40
BANGA 5 85 m2 4 m 60 21 0 30 40
BANGA 4 86 m2 4 m 80 39 0 54 48
BANGA 3 129 m2 4 m 80 39 0 54 48
BANGA 2 136 m2 4 m 112 48 0 70 80
LINGGABUMI 380 m2 8 m 340 130 0 175 200
LINGGADEWATA 380 m2 8 m 340 130 0 175 200
GRAND LINGGA BALLROOM 750 m2 8 m 680 260 0 350 400
    • Videoconferencing
    • Podium
    • Day light
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Mercure Karawang has 242 modern, sophisticated rooms. Each room features a 32" LED TV screen, in-room safe, fridge, separate bathroom with standing shower, hairdryer and free Internet access.

  • 242 rooms
  • 42 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 15 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 AccorHotels Rating 1,344 reviews

Our guest reviews for
Mercure Karawang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 195 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Robert Business - 06/09/2019 AccorHotels review
« Good »

Not received rewards points from previous stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT L., We very much appreciate your comments regarding your stay at the Mercure Karawang. We do apologize and We will check regarding your information and ensure to earn your point to your account . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro Genaral Manager

I. Families - 27/08/2019 AccorHotels review
« As I expected, it was very good experiences »

as I expected, we always satisfied with the all matters at Mercure Hotel Karawang. please always keep it!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear I. INTAN, We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Naerna Business - 22/08/2019 AccorHotels review
« Everything is just perfect as I want it to be »

It is with great pleasure that I can stay at Mercure Karawang Hotel. The reception team was courteous and informative. My room was clean, comfortable, and furnished appropriately except garbage bin in the bathroom which is no sanitary bag. The Hotel team was prompt, reliable and friendly. Management was available to solve problems. The food quality was good, but sometimes have to wait if ordering at Kunoichi Restaurant for dinner. Hotel amenities (pool and playground) were clean, attractive and properly equipped. My daughter was happy enough with the little playground. I think she enjoyed living in this attractive hotel for several months.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERNA Y., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro Genaral Manager

Anne Families - 16/08/2019 AccorHotels review
« + staff, room, food »

This is the 2nd time we're staying, overall everything was very satisfied....keep on the good work

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNE A., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Fikuri Couples - 12/08/2019 AccorHotels review
« Satisfied »

The room is very clean. I would to stay at mercure hotel again next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. FIKRI F., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Anonymous Solo - 12/08/2019 AccorHotels review
« Nyaman buat beristirahat.... »

Comfort, clean and complete hotel facilities...

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUHAMMAD K., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Sudhira W. Families - 07/08/2019 AccorHotels review
« Overall not bad »

The hotel located strategically near KCP mall and other two malls that connected. You can easily find food around the area from traditional one to the famous brand fast food. The room was quite nice, spacious n clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sudhira W., Warm Greeting from Mercure Hotel Karawang. We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Parmjit Business - 26/07/2019 AccorHotels review

good thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear mmr. PARMJIT J., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro Genaral Manager

A. K. Business - 23/07/2019 AccorHotels review
« Nice hotel with nice reception »

nice hotel with nice reception ms.titin & ms Fitri very friendly and helpful for fast check in and check out overall oke. Thks mercure for good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear k. A., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Oscar B. Families - 21/07/2019 AccorHotels review
« The best hotel at karawang »

Very nice ambience, nice staff and very strategic place near mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OSCAR B., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Nafrizal M. Business - 20/07/2019 AccorHotels review
« NICE HOTEL »

Beautiful room, excellent location. Staff were exceptionally friendly and helpful. fulfilled my expectations as a four star class hotel, one of the prestigious and most strategic hotels in Karawang. I stay 2 weeks at 1st until 12 july and always found same breakfast menu, but fortunately many kind of menu make you not bored also additional restaurant make you have alternative menu to try in order to breakfast or dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NAFRIZAL M., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Zufry H. Families - 12/07/2019 AccorHotels review
« Nice greeting by Hotel's employee & great taste of food, please keep the good performance »

Nice greeting by Hotel's employee & great taste of food, please keep the good performance. Speed up swimming pool maintenance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. ZUFRY H., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Dadon Business - 12/07/2019 AccorHotels review
« Awesome »

strategic location, complete facilities, well services,

Our hotel has responded to the review
Our hotel has responded to the review

Dear DONNY KURNIAWAN // A., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

S. Business - 08/07/2019 AccorHotels review
« Room facilities and Breakfast menu are complete and adequate »

I recommend to stay at Mercure if visit to Karawang again both for personal and business matters

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. SARIDA, We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Rahman A. Families - 08/07/2019 AccorHotels review
« Family Holiday »

Very good experience, very fell welcome starting from check in until c out, the staff very nice, im very happy stay in this Hotel, i stay at 15 floor corridoor very clean, room very nice complette with the Traditional welcome tea, my kids very happy play at the kids corner, especialy playstation with big screen. my breakfast is the best because the item menu very complette and variative, i try start from japanice until western menu you can choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr Y. YANGKI, We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Chong Business - 28/06/2019 AccorHotels review
« Clean & quiet envirolment »

Wonderful . Enjoyed the room ambience. The atmosphere was great . Good sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHONG KOK C., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Oktafia Business - 26/06/2019 AccorHotels review
« Overall experience is Good »

overall is good, need to improve on the odor water, sometimes the water (shower) smell not so good and also the lighting was poor, additional lighting in the room as optional would be good, pls consider to add

Our hotel has responded to the review
Our hotel has responded to the review

Dear OKTAFIA HARISBIAN S., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Diah S. M. (. N. Families - 25/06/2019 AccorHotels review
« Seamless service, helpful, and attentive team. »

"Very satisfied and happy....", especially that was our second stayed in the hotel. This time I invited my parents to stay. We booked three rooms. We definitely return to stay in Mercure Karawang Hotel for our third and many more stays in the future. I promote our positive experienced to our big family to stay in Mercure Karawang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIAH SRI W., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

L. Business - 23/06/2019 AccorHotels review
« Great but could be improved »

Spacious & clean room, breakfast is good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. LILIS, We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

D. M. A. Families - 19/06/2019 AccorHotels review
« Satisfied »

Great and warm welcome. The Breakfast was awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENI MARDHANI` A., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

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