Hotel - Mercure Jakarta Pantai Indah Kapuk
Mercure Hotel Mercure Hotel

Mercure Jakarta Pantai Indah Kapuk

4.5/5 283 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Indoor tennis court
    • Tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

JARUM MAS INDONESIA4 km / 2.49 mi SANKEN9.5 km / 5.9 mi
READYMIX TIGARODA2 km / 1.24 mi TRIAS INDRA SAPUTRA3.7 km / 2.3 mi

Your meetings and events

Mercure Jakarta Pantai Indah Kapuk Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MAPLE 69 m2 3 m 50 18 18 24 40
OAK 55 m2 3 m 50 14 14 18 24
PINE 37 m2 3 m 40 10 14 8 16
TEAK 82 m2 3 m 60 16 16 28 40
MAHOGANY 77 m2 3 m 60 18 18 24 48
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 240 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.3/5 AccorHotels Rating 1,426 reviews

Our guest reviews for
Mercure Jakarta Pantai Indah Kapuk

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 283 reviews
Sandra Business - 13/05/2019 AccorHotels certified review
« Very modern, well run hotel »

Excellent hotel, amenities wonderful, food of a very high standard and the rooms are excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Sandra R., Thank you for your loyalty as our Le Club Accorhotels Platinum member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are very pleased to learn that your recent stay was a pleasant and value our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. Thank you again for your feedback, we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Stefanni M. I. Families - 13/05/2019 AccorHotels certified review
« Weekend »

Location conveniently located surrounded by eateries and connected to the mall. Short distance from airport. Friendly and very helpful staff. However,cleanliness is the downside. Carpets have stained marks in both privileged rooms and the toilets has pee stained on the wc. That’s very disgusting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Stefanni I., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. We are very pleased to read that you had a comfortable stay and appreciated the helpful and warm services extended by our associates. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your feedback regarding the cleanliness is deeply regretted. We take your feedback very seriously and we are normally known for good cleanliness by our guests.Therefore, we are taking necessary efforts to rectify and avoid occurrence in the future Thank you again for your feedback and we look forward to better serve you in the near future. Sincerely, Dosen SINAGA Executive Assistant Manager

David I. S. Friends - 12/05/2019 AccorHotels certified review

Good experience to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David Israel s., Thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had a great stay experience, felt welcome and privileged during your stay. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Y. Business - 12/05/2019 AccorHotels certified review
« great location, staff friendly »

Everything was good. It was a pleasant stay. Started from checking in to checking out was good. One thing to take to consideration was many mosquitoes in premises including in room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Loly Y., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. We are very pleased to read that you had a comfortable stay and appreciated the helpful and warm services extended by our associates. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Liehua Families - 12/05/2019 AccorHotels certified review
« great facilities hotel and tastiest breakfast »

the room is smaller than i expected but the facilites & location is great didn't expect the breakfast is very tasty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Ledia N., We very much appreciate your comments and thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. Your kind words regarding the breakfast are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we hope we will have the pleasure to better serving you in the near future. Sincerely, Dosen SINAGA Executive Assistant Manager

Rudiyanto Business - 11/05/2019 AccorHotels certified review
« Always a Great Place to Stay when you visit jakarta »

Everything is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rudiyanto T., Thank you for your loyalty as our Le Club Accorhotels member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are very pleased to read that you had a comfortable stay. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Victor P. Business - 11/05/2019 AccorHotels certified review
« Delightful »

Front desk staff Sandra, Ninik and Gabriel were very warm, friendly and helpful. The room (1126) was very well lit and clean. The ambience was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vasuki P., Thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are pleased to learn that you had a delightful stay with us and particularly value the services by our associates at the front desk. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Anonymous Business - 10/05/2019 AccorHotels certified review
« Overworked staff »

Although the staff were amazing people, several seemed constantly busy and not enjoying what they do. Breakfast is simple, a small upgrade or a change in variety would be nice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Keven L., Thank you for your loyalty as our Le Club Accorhotels Platinum member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. Your feedback regarding our associates who seemed to be overworked is sincerely appreciated. Please rest assured, we are taking this matter seriously and making necessary efforts for our improvement. We have also shared your feedback regarding breakfast with our executive chef for necessary course of actions. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Jeff S. Business - 09/05/2019 AccorHotels certified review
« Every thing was ok »

bed was good room was clean and modern , Breakfast was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jeffries s., Thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are very pleased to read that you had a pleasant stay. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. Thank you again for your feedback, it was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Anthony P. Solo - 09/05/2019 AccorHotels certified review
« Mr Anthony P. »

Tastefully done.. Well done!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Peck P., Thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had a very pleasant stay and valued our dedicated associates who made your stay feel home away from home. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Eddy S. Business - 09/05/2019 AccorHotels certified review
« Room carpet dirty »

Overall is good, huge variety for breakfast selection

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Eddy S., Thank you for your loyalty as our Le Club Accorhotels member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that your stay has been positive and valued our food variety at breakfast. Your feedback regarding the carpet in the room is duly noted and appreciated. Unfortunately, despite the hotel is merely one year operational, carpet in the room is in need reinvesting due to coffee and other irremovable stains. Therefore, we are hoping to replace those carpets gradually. Thank you again for your feedback, it was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Adiguna W. Solo - 08/05/2019 AccorHotels certified review
« Fabulous stay »

I had a very pleasant experience and felt welcome during my stay at Mercure PIK. The room was clean and cozy. The restaurant had a various selection of dishes. The sports facilities (The gym and swimming pool) are good. The ambiance and atmosphere of the hotel are very nice. All of the hotel staff were friendly and provided a good services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adiguna W., Thank you for your loyalty as our Le Club Accorhotels Platinum member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are very pleased to learn that your recent stay was fabulous and value our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. Thank you again for your feedback, we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

W. Families - 08/05/2019 AccorHotels certified review
« have always had good experiences »

always have a clean and quiet room with pleasant welcome by hotel members. Front desk always have a warm welcome, in our experiences some of them remember repeating guest, in our case is Gabrielle after hour services has always been good , especially around pool area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jusuf W., Thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are very pleased to learn that your recent stay was a pleasant and value our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. Thank you again for your feedback, we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Ignatius H. Families - 07/05/2019 AccorHotels certified review
« wonderful stay »

it is very great to stay at the hotel, all of the staff is very friendly. the interior also good, food very great with so many variant on it. surely will back to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Natius H., Thank you for your loyalty as our Le Club Accorhotels member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are very pleased to read that you had a wonderful stay. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. Thank you again for your feedback, it was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Edwin Couples - 07/05/2019 AccorHotels certified review
« Clean room with good location »

Able to hear the loud music / thumping in the middle of the night from the clubs opposite...otherwise everything is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sheng G., Thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had a very pleasant stay and valued our location, and cleanliness of our room. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. Your feedback regarding the thumping noise coming from the clubs opposite the hotel has been duly noted and shared with the estate management to be rectified. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Ivon Business - 06/05/2019 AccorHotels certified review
« All good »

PIK is the best mercure ever. Easy access to mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Ivon L., Thank you for your loyalty as our Le Club Accorhotels member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are very pleased to read that you had a comfortable stay and appreciated the ease of access to the shopping mall. It is always encouraging for us to learn that our guests are satisfied with our hotel as it is what we strive for everyday. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Ivan Business - 06/05/2019 AccorHotels certified review
« good experience »

nice and satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ivan S., Thank you for your loyalty as our Le Club Accorhotels member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had a great stay experience, felt welcome and privileged during your stay. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

N S. Couples - 05/05/2019 AccorHotels certified review
« Nice hotel »

Very recommended hotel to stay before your departure from Jakarta. Nice hotel to stay in Jakarta. Direct access to mall with varies restaurants and close to market as well (around 5-10 minutes walk). Staffs very helpful during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Niko S., Thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had a great stay experience, felt welcome and privileged during your stay. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Lena Couples - 05/05/2019 AccorHotels certified review
« lovely and relaxing stay »

located only around 25 min from the airport it was easy for us to commute. the staff was really professional and made us felt welcome. i really liked the breakfast, especially the local sauce selection with chilli. fruit was tasty and fresh. would def recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Xueying C., Thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had a great stay experience, felt welcome and privileged during your stay. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

T. Business - 04/05/2019 AccorHotels certified review
« Perfect »

Clean room Nice food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had a great stay experience, felt welcome and privileged during your stay. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

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