Hotel - Mercure Jakarta Pantai Indah Kapuk
Mercure Hotel Mercure Hotel

Mercure Jakarta Pantai Indah Kapuk

4.5/5 359 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Indoor tennis court
    • Tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

JARUM MAS INDONESIA4 km / 2.49 mi SANKEN9.5 km / 5.9 mi
READYMIX TIGARODA2 km / 1.24 mi TRIAS INDRA SAPUTRA3.7 km / 2.3 mi

Your meetings and events

Mercure Jakarta Pantai Indah Kapuk Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PINE 37 m2 3 m 40 10 14 8 16
OAK 55 m2 3 m 50 14 14 18 24
MAPLE 69 m2 3 m 50 18 18 24 40
MAHOGANY 77 m2 3 m 60 18 18 24 48
TEAK 82 m2 3 m 60 16 16 28 40
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Mercure Jakarta Pantai Indah Kapuk offers 240 comfortable rooms and suites that are designed for modern business and leisure travellers.

  • 240 rooms
  • 220 non-smoking rooms
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 1,760 reviews

Our guest reviews for
Mercure Jakarta Pantai Indah Kapuk

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 359 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Aulia S. Couples - 10/09/2019 AccorHotels review
« Very Feel Welcome »

From reserve to checkout, very satisfy. Love the design of cabinet inside the room, I like the breakfast, and the service is also great. Thank You Pak Dosen, Pak Fajar, Ricky, and Mba Sandra.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Aulia S., Thank you for your lovely feedback regarding your recent stay with us. We are very thrilled to learn that you had a great stay and very pleased with the warm welcome and services extended by our associates. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. To share your experience with other guests, we invite you to share them on trip advisor by clicking the following link http://bit.ly/2k2XCwC. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Dosen SINAGA Executive Assistant Manager

Colin C. Business - 09/09/2019 AccorHotels review
« Pleasant and clean »

Good customer service. Front reception staff are very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Colin Jun Fong C., Thank you for your lovely feedback regarding your recent stay with us. We are very thrilled to learn that you had a great stay and very pleased with the warm welcome and services extended by our associates. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Dosen SINAGA Executive Assistant Manager

Fendy Business - 08/09/2019 AccorHotels review
« Clean and comfy. A little hickup on the water pressure »

Clean and comfy as usual. Staffs are very friendly and helpful. Maybe there was some issue with the water pump, water pressure was very low.

Raymond C. Business - 06/09/2019 AccorHotels review
« good hotel »

room is smaller than expectation. Hot water was not hot enough for me to shower

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wai c., Thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. Your feedback regarding the hot water in the room is sincerely appreciated and has been rectified accordingly. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Dosen SINAGA Executive Assistant Manager

Adinda Business - 06/09/2019 AccorHotels review

Good services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Adinda S., Thank you for your lovely feedback regarding your recent stay with us. We are very thrilled to learn that you had a pleasant stay and very pleased with the helpful and warm services extended by our associates. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Dosen SINAGA Executive Assistant Manager

Edward Couples - 05/09/2019 AccorHotels review
« Outstanding »

I have no compliant, everything was outstanding. The airline changed my flight buy a day, despite having a non refundable booking the management made a exception and refunded me as it was out of my control. The level of service was outstanding

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Edward S., Thank you for your loyalty as our Le Club Accorhotels Gold member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk.. We sincerely appreciate your feedback and kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. We are super thrilled to learn about your experience and would love to invite you to share your experience on our trip advisor page by clicking the following link http://bit.ly/2k2XCwC. Thank you again for your feedback and loyalty, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Dosen SINAGA Executive Assistant Manager

Indah Business - 04/09/2019 AccorHotels review
« Great! »

Love the warm welcome from all the staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Indah M., Thank you for your lovely feedback regarding your recent stay with us. We are very thrilled to learn that you had a great stay and very pleased with the warm welcome and services extended by our associates. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. Additionally, we invite you to share your experience on our trip advisor page by clicking the following link http://bit.ly/2k2XCwC. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Dosen SINAGA Executive Assistant Manager

Anonymous Business - 04/09/2019 AccorHotels review
« Business trip »

The room was clean and spaceous. A good table for working and comfortable bed. The personel was very service minded and I would like to give a special thanks to Ninik that prepared a wedang uwuh (herbal drink) when she heard that I liked this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/Ms. Jamilla N., Thank you for your lovely feedback regarding your recent stay with us. We are very thrilled to learn that you had an amazing stay and were very pleased with the helpful and warm services extended by our associates, especially Ms. Ninik of the front desk. We appreciate your feedback regarding the european breakfast, and pleased to inform you that we do serve cereals and yogurts with various flavors at our breakfast. We are super excited to read about your feedback and would love to invite you to share them on our trip advisor page by clicking the following link http://bit.ly/2k2XCwC. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Dosen SINAGA Executive Assistant Manager

Pj L. Business - 03/09/2019 AccorHotels review
« Good location and friendly staffs »

Good location and attached to the mall. Gaby and Sanora are super nice and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Pei Je L., Thank you for your lovely feedback regarding your recent stay with us. We are very thrilled to learn that you had an pleasant stay and very pleased with the helpful and warm services extended by our associates, especially Gabby and Sandra. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. To share your experience with other guests, we invite you to share them on trip advisor by clicking the following link http://bit.ly/2k2XCwC. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manage

Taofik Business - 02/09/2019 AccorHotels review
« Great! »

Mr.Fajar as manager on duty is kind and helpful, couple days before my stays, Mr.Fajar already text me and asked me if there anything that i need for my upcoming stay, and on the day on my arrival he text me that my room already been prepared, the security and the receptionist were all kind, i just want to say thank you and keep up the good work!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Taofik S., Thank you for your loyalty as our Le Club Accorhotels Gold member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk.. We are very thrilled to learn that you had a great stay and very pleased with the warm welcome and services extended by all of our associates, especially our Duty Manager Mr, Fajar. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. Additionally, we invite you to share your experience on our trip advisor page by clicking the following link http://bit.ly/2k2XCwC. Thank you again for your feedback and loyalty, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Dosen SINAGA Executive Assistant Manager

Lilyana S. Families - 02/09/2019 AccorHotels review
« friendly staffs »

everything on this hotel is good except we only get 2 welcome drinks for 2 rooms (4 pax) small thing maybe but disappointed me

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Lilyana s., Thank you for your loyalty as our Le Club Accorhotels member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are very pleased to learn that you had a pleasant stay and appreciated the friendly service encounter with our associates. We sincerely appreciate your feedback regarding the welcome drinks as part of the member's benefit, however please be advised that this was done so in line with the Le Club Accorhotels guide line. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

By P. Business - 31/08/2019 AccorHotels review
« New decent convenient hotel but small and a bit pricey »

The PIK mall is nearby and the general facility, breakfast, service was good. However the room was a bit small compared to other similarly priced hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Byungyoun P., Thank you for your lovely feedback regarding your recent stay with us. We are very thrilled to learn that you had an pleasant stay and pleased with the location, general facility, breakfast, and services extended by our associates. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. Thank you again for your feedback, we do look forward to welcoming you back real soon! Sincerely, Dosen SINAGA Executive Assistant Manager

Hector P. Business - 31/08/2019 AccorHotels review
« Short stay nearby Jakarta Airport »

Excellent service level, quite new hotel with facilities in perfect condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hector P., Thank you for your loyalty as our Le Club Accorhotels member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are very thrilled to learn that you had an amazing stay and very pleased with the helpful and warm services extended by our associates. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. To share your experience with other guests, we invite you to share them on trip advisor by clicking the following link http://bit.ly/2k2XCwC. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

V. Business - 30/08/2019 AccorHotels review
« Shower in the room need to be improved »

There is a gap between the shower glass door and the floor which makes the water flow through the entire bathroom and make it wet. Need to be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. We sincerely appreciate your feedback regarding the need for improvement on the water flow from the shower glass door which has been rectified accordingly. It was certainly a great pleasure for us to be at your service and we hope we will have the pleasure to better serving you in the near future. Sincerely, Dosen SINAGA Executive Assistant Manager

H.joe Business - 27/08/2019 AccorHotels review
« Great hotel for a great value! »

Great hotel, good location although a little far from the city. Good spread for breakfast, friendly receptionists! New hotel with a fresh and stylish interior. Loved my stay although it was for business!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Humairah J., Thank you for your lovely feedback regarding your recent stay with us. It is always a pleasure to receive excellent feedback and knowing that you had a fantastic experience with us. To share your experience with other guests, we invite you to share them on trip advisor by clicking the following link http://bit.ly/2k2XCwC. Thank you again for your feedback, we do look forward to welcoming you back real soon! Sincerely, Dosen SINAGA Executive Assistant Manager

Dhani Couples - 26/08/2019 AccorHotels review
« A comfortable stay and a welcoming staff »

The interaction with staff is more than top notch. Made the whole stay feels good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sukamdhani K., Thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are very excited to learn you had a comfortable stay and felt welcome during your stay. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Nirmit Business - 26/08/2019 AccorHotels review
« I was satisfied with the stay and staff. »

Location good. Food decent (i am not so used to asian food hence else it was ok) Staff - extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nirmit K., Thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk.. We are very excited to learn that you had a pleasant stay and appreciated the helpful and warm services extended by our associates. We sincerely appreciate your kind words and gladly to share them with the rest of the team as a great to motivation to keep up the good works. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Ivy Business - 26/08/2019 AccorHotels review
« nice hotel »

It’s a nice hotel with clean rooms and warm service in a convenient location. I’m willing to choose the hotel again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Yu C., Thank you for your lovely feedback regarding your recent stay with us. It is always a pleasure to receive excellent feedback and knowing that you had a fantastic experience with us. To share your experience with other guests, we invite you to share them on trip advisor by clicking the following link http://bit.ly/2k2XCwC. Thank you again for your feedback, we do look forward to welcoming you back real soon! Sincerely, Dosen SINAGA Executive Assistant Manager

Lionel Business - 25/08/2019 AccorHotels review
« Very responsive »

Enjoyed the stay as felt at home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tian S., Thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are very excited to learn that you had pleasant stay with us and felt like at home. It is very encouraging for us to learn about your feedback as it is what we strive for everyday. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Erica L. Business - 22/08/2019 AccorHotels review
« Friendly staff, nice ambient, close to mall »

Friendly staff, nice ambient, close to mall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Erica L., We thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are very excited to learn that you had a pleasant stay and appreciated our friendly associates, the ambiance, and the location of our hotel. We sincerely appreciate your kind words and are glad to share them with the rest of the team. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Dosen SINAGA Executive Assistant Manager

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