Hotel - Pullman Ciawi Vimala Hills Resort Spa & Convention
Pullman Hotel Pullman Hotel

Pullman Ciawi Vimala Hills Resort Spa & Convention Hotel

4.5/5 405 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

PT AMERTA INDAH20 km / 12.43 mi PT GUDANG GARAM5 km / 3.11 mi PT MILKO BEVERAGE10 km / 6.21 mi PT YEH BROTHER WOOD6 km / 3.73 mi
PT DJARUM6 km / 3.73 mi PT HINO17 km / 10.56 mi PT NUTRIFOOD4.5 km / 2.8 mi

Congress centre

SENTUL CONVENTION15 km / 9.32 mi

Your meetings and events

The hotel features 6 meeting rooms and 1 large ballroom that can host up to 850 guests. Modern meeting equipment and high speed Internet connection are available.Extensively equipped rooms, innovative break activities, the support and coaching of an Event Manager and "A-la-carte Coaches" are all available to help make your event a success.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 4 117 m2 5 m 100 35 50 60 70
MEETING ROOM 1 135 m2 5 m 100 60 70 70 80
MEETING ROOM 2 135 m2 5 m 100 60 70 70 80
MEETING ROOM 3 160 m2 5 m 140 70 80 85 85
JUNIOR BALLROOM 360 m2 5 m 300 70 120 150 120
BALLROOM 1,040 m2 7 m 850 200 300 350 650
    • Videoconferencing
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Situated in a serene atmosphere, Pullman Ciawi Vimala Hills Resort Spa & Convention features 208 rooms & 21 villas with comfy Pullman bed, rain shower, up to 60" LED Interactive Technology TV, WiFi, balcony, pool access and view to Mount Salak.

  • 229 rooms
  • 229 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 25 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Cordless telephone
    • Wide working desk
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Video games on TV in room
    • Bouquet TV Canal+ and Canalsat
    • TV with on-screen billing info
    • Air conditioning with individual remote
    • Satellite and Cable Television offering a wide range of channels
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating 716 reviews

Our guest reviews for
Pullman Ciawi Vimala Hills Resort Spa & Convention

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 405 reviews
Melody Families - 14/11/2019 Confirmed reviews AccorHotels
« Nice stay »

This was my second time staying at pullman vimala, and it is not really satisfying as before. The reception when i checked in wasnt really helpful and welcome. My baby couldnt sleep but crying screaming non stop for almost 2 hours until i had to took her for a car ride to sleep. The room was so far I have to walked around 10-15mins, this doesnt really matter if i dont bring my baby, but at checked in i already mentioned that i have a baby and i didnt want a “haunted” room because baby might be more “sensitive”. But my overall experience was great.

Anita P. Families - 12/11/2019 Confirmed reviews AccorHotels
« Wonderful family weekend geteway »

This our first time to visit Pullman Hotel, we absolutely loving it. The warmy welcome feeling from all the staff during our stay and the services, the food and beverages, facility of the hotel, location and mostly the comforable beds when finished our activity of the day. I love it how the rooms have Balcony overlooking the mountains and fresh air everyday when we woke up. We will be visiting again and more and will highly recommended to our friends and family. Thank you to all Pullman Haotel Staff, You are all Awesome!!

Susanto N. Families - 11/11/2019 Confirmed reviews AccorHotels
« Excellent place for holiday »

Excellent service, nice place for holiday and kids friendly

Adam T. Families - 11/11/2019 Confirmed reviews AccorHotels
« Great Experience with Warmest Welcome from the Staff »

My First time stayed at Pullman Ciawi Vimala Hills Resort, and will not be last one, the staff are friendly and surprised me with my request, the compliment and the upgrade is wow.. can’t describe with words, thank you

E.h Families - 05/11/2019 Confirmed reviews AccorHotels
« wonderful »

Nice hotel with great location and view.

Frendy N. Families - 03/11/2019 Confirmed reviews AccorHotels
« Overall ok »

It was a nice pleasant stay

Doni Business - 02/11/2019 Confirmed reviews AccorHotels
« good place for relax »

Good place for relax, beautiful landscape, pool and play ground. Unfortunetly, the trip is for business, next time, i'll go with my kids.

S. Families - 30/10/2019 Confirmed reviews AccorHotels
« The best hotel Ever »

Wonderfull room.full of decoration.very welcomed with welcome snack and ballon and wine and complimentary minibar...and the breakfast is very kind of variety can be choose...wonderfull pool with warm water for kids.and a lot of activity can do..like cupcake decorating.horsing.atv.facepainting.etc...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak S., We very much appreciate your loyalty to Accor Hotels and thank you very much to share your staying experience at Pullman Ciawi Vimala Hills. I am happy that our hotel facilities, service and the soft benefit provided for you as our value Accor member have exceeded your expectation. Me and my team are looking forward to having you back at our Resort in the near future. Kind regards, Gilles Tressens General Manager

Dison Families - 30/10/2019 Confirmed reviews AccorHotels
« very nice »

nice hotel, nice hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dyson A., We very much appreciate your time to complete the survey. I am delighted to know that our hotel facilities and service have exceeded your expectation. Me and my team are looking forward to welcoming you again and hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

Jeumpa K. Families - 30/10/2019 Confirmed reviews AccorHotels
« Awesome »

The room was great; super clean and comfy. The highlight was the breakfast. It’s totally awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeumpa Arum K., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback and we are delighted to know that you had a wonderful stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

Family - 30/10/2019 TripAdvisor review
« Great Stay for Family Staycation »

Last week was our first stay in Pullman Ciawi. Hotel was great, room OK, everything was perfect and we were served greatly by Elin from Damar Restaurant. However, some points are worth noting for improvement : 1) Put more staff in the lobby/receptionist area to accomodate heavy check in/out during busy weekends; 2) Put more BABY CHAIRS in the restaurant as it was quite annoying to have a hotel suited for family stay but only have 10 sets of baby chairs in the restaurant !! we had to wait 30 minutes until we got a baby chair during breakfast time. Other than that it's all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoffrey J, Thank you very much for choosing our hotel and taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention. I am happy to know that you had a great staying experience and were satisfied by the level of service from our team, Elin. I will certainly share your feedback to her, which I believe would lead her to continuously strive for service excellence. I have taken notes of your feedback and I would like to sincerely apologize for the displeasing experiences you have encountered related to the check – in process and the quantity of baby chairs in the restaurant. I have taken immediate actions together with the Department Head concerned to review and improve the level of our service quality and we are grateful to receive your constructive feedback, which will be used as resourceful information to strive for service excellence. My Team and I are looking forward welcoming you again at Pullman Ciawi Vimala Hills Resort Spa & Convention. Yours sincerely, Gilles Tressens General Manager

Albert Families - 29/10/2019 Confirmed reviews AccorHotels
« great experience »

we're check-in in group ... and we're so satisfied with the welcome from the team, provided us with a room for us to wait and do some activity with the kids Food was great, especially the dinner in mad cow .. but unfortunately, there are some mistake with the order to one family in our group ( maybe all the staff aren't ready yet with the full occupation in the restaurant, because besides us, there are some guest in the restaurant that not being served and left the restaurant ) But overall we're okay, hope the team can be better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albert L., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback and I am happy to know that our warm welcome service and the hotel facilities as your expectation. And I am truly sorry for the unpleasant experience you have been encountered during your dinner time at our Madcow Restaurant, rest assured that I have shared this comment to the team to prevent future occurrence and to improve our service quality. Thank you again for sharing your experience, and we are looking forward to welcoming you again soon at our Resort. Sincerely, Gilles Tressens General Manager

Aprianus C. Families - 29/10/2019 Confirmed reviews AccorHotels
« Excellent »

We had a great stayed, me and my families were had so much fun. Everythings was perfect. It's new hotel so nothing bad, they are still improving.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aprianus C., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us. Sincerely, Gilles Tressens General Manager

Irwan Families - 29/10/2019 Confirmed reviews AccorHotels
« Amazing Place »

Nice place, beautiful view, very good services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irwan M., We very much appreciate your time to complete the survey. I am delighted to know that our hotel facilities and service have exceeded your expectation. Me and my team are looking forward to welcoming you again and hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

Shari S. Families - 29/10/2019 Confirmed reviews AccorHotels
« Great and fun »

Me and family had so much fun and great experience stayed in the hotel. Definitely will have another more time to spend the holiday there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dwi S., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us. Sincerely, Gilles Tressens General Manager

Miranti A. Families - 28/10/2019 Confirmed reviews AccorHotels
« Holiday »

Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miranti A., We very much appreciate your time to complete the survey. I am delighted to know that our hotel facilities and service have exceeded your expectation. Me and my team are looking forward to welcoming you again and hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

Diana W. Families - 28/10/2019 Confirmed reviews AccorHotels
« Just fine »

I feel bad about the customers service. When i take all my luggages by myself and need help to take over all things but one of the staff just ask me to go the other area to put the luggages. Very disappointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diana w., Thank you for taking the time to tell us about your experience at the Pullman Ciawi Vimala Hills Resort Spa & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your points for the careless of our concierge staff has been noted and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Tressens General Manager

Ardika R. M. Families - 28/10/2019 Confirmed reviews AccorHotels
« Stunning! »

I was staying there with my family. The resort is beautifully design and I could say this is very impressive knowing that the location is not far from Jakarta. I wasn’t expecting that it would be this huge and tranquil. I was impressed even when we got picked up by a buggy at the car park. I felt like directly in a proper resort and I didn’t feel like I was in Ciawi, more to somewhere in Bali which is a plus point for the resort. All the staff were very friendly and helpful and the most important is that they are very genuine. I felt warmly welcomed at the front drive area by the Valet & Bell team. Unfortunately no one at the lobby directing me to the front desk because it was quite hectic and there wasn’t a proper line so I was a little bit confused where to wait whether to seat or to stand to queue. The room was good, it’s big enough and we have a beautiful bathtub. The room feature was self explanatory so It was easy for me to operate all the fixtures and features. Breakfast was superb, I love the food choices and the restaurant’s ambience was unique, traditional market style and the staff are very attentive too. Overall, my stay was a good one and hoping for a better experiences at your resort So, I will visit again in near future and for sure share my thoughts to people to try out your resort because Its a worth to try.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ardika R., Thank you very much for taking the time to complete our survey and share us about your staying experience at Pullman Ciawi. I am delighted to know that your stay was stunning! and I am happy as well that our service from the buggy service, the warm welcome from the front desk team, the food at our restaurant, the room and facilities have impressed you. Your comment for the queue line on check in time has been noted and I am sorry for the inconvenience. Rest assured that we are working together to improve it especially during our high occupancy. Again, thank you very much for your sharing and we are looking forward to welcoming you again soon at our Resort with another stunning journey. Sincerely, Gilles Tressens General Manager

Hendry T. Couples - 28/10/2019 Confirmed reviews AccorHotels
« Great Staycation Destination »

It was our first time staying at Pullman Ciawi and we had a really good time. The property is beautiful, room is well designed, and the services were warm and genuine. We will definitely come back for more stays in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hendry T., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback and I am delighted to know that our property, the view, the room, the facilities and the service have exceeded your expectation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressend General manager

Ryan D. Families - 28/10/2019 Confirmed reviews AccorHotels
« Stay was good, check out was not »

Few bumps on check in where the room was still not ready and the card key needed to change 2 times before it worked. Kids love the whole stay, breakfast was good with lots of variety. However During check out was told the receipt would be sent to email and until today has not received it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryan D., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. Your concern related to the check in and check out experience has been noted, please to accept my sincere apologies for the inconvenience caused and rest assured that we are working together to improve it. The front office team will send the bill to your email soon. Again, thank you very much and we are hoping to see you again soon at our Resort. Sincerely, Gilles Tressens General manager

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