Hotel - Mercure Hotel Berlin Zentrum
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin Zentrum

4.0/5 734 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Boat excursions
  • Bicycles rental

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-10:30
    • Opening hours : Week-end 07:00-11:00

Business services

  • Self service business centre
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Hotel location

Companies and event centres nearby

Company

AXEL SPRINGER AG4.5 km / 2.8 mi DEUTSCHE BAHN2 km / 1.24 mi HELIOS KLINIKEN4.5 km / 2.8 mi LANDESBANK BERLIN2 km / 1.24 mi VATTENFALL EUROPE6 km / 3.73 mi
BAYER HEALTH CARE7 km / 4.35 mi DUSSMANN5 km / 3.11 mi KPMG1 km / 0.62 mi SIEMENS9 km / 5.59 mi

Our rooms

The 3-star Mercure Hotel Berlin an der Urania is an oasis of calm right in the center of the hustle and bustle of Berlin. Guests can choose between Standard, Privilege and Superior Rooms. The hotel has 78 comfortable rooms in total, with free WIFI.flat-screen TV and tea and coffee-making facilities. Children up to the age of 12 may sleep in your Privilege Room for free. In Superior Rooms, one child up to the age of 6 may stay free of charge. Your pet is also welcome (charge of EUR 15/night).

  • 78 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 996 reviews

Our guest reviews for
Mercure Hotel Berlin Zentrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 734 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Friends getaway - 12/08/2019 TripAdvisor review
« Great, again!!! »

Second visit in 12 months. Just like last time everything was delightful. The staff is fantastic, breakfast is great and the location is handy to many restaurants, KaDeWe, U-Bahn and the Hop-on-hop-off bus routes. Room is good, bedding fine and they just need to update the slowest lift in Berlin. :) If you want a 5 star hotel, this is not it, but it is better than basic and excellent value for a 3 star that bats above a standard 3 star thanks to the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ausielad2014, what a great review, especially that you are happy again with our hotel. Thanks. We hope to see you soon again! Best regards Gorana Graßhoff Front Office Manager

Andrew M. Solo - 28/07/2019 AccorHotels review
« Great staff great breakfast comfortable room. Everything I needed »

There was nothing to fault here

Friends getaway - 01/07/2019 TripAdvisor review
« Comfortable enough. Good location. »

A good stay at a location close to Wittenberg Platz U-Bahn, and yet quiet enough to get a good night's sleep. The room was a bit on the small side, and I found that to be much like an Ibis, part of the same hotel group. The tiny kettle had a leak which I reported and was replaced within ten minutes. Although the breakfast area was under renovation, the breakfast buffet itself was excellent. Staff were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for your feedback after your stay in our Mercure Hotel Berlin Zentrum. We hope you had a safe trip and also to welcome you again soon. Best regards from Berlin,

Anonymous Solo - 21/05/2019 AccorHotels review
« good »

good friendly hotel now the new makeover better now

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcus s., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum, especially that you like our new makeover. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Anonymous Families - 16/05/2019 AccorHotels review
« Excellent »

Very friendly, excellent location

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau v., wir danken Ihnen vielmals für Ihre sehr positiven Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Berlin Zentrum. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Gorana Graßhoff Front Office Manager

L. Y. A. Solo - 12/05/2019 AccorHotels review
« 2019 May stay »

I stayed in Mercure Hotel Berlin Zentrum from 3-5 May 2019, and got my room early after 12 noon and also with complimentary welcome-drink and snacks (thank you!). My check in and check out was done with the pleasant and helpful Ms Marianne (hope I spell her name correctly). My breakfast and bar experiences were good. I appreciate the hardworking team of staff in the morning and evening (apologies that I did not remember their names). I liked the 'green' option for room housekeeping which I used, and was impressed by the speed that the 100 bonus points were awarded. Thank you again and keep up the good work :)

Anonymous Couples - 07/05/2019 AccorHotels review
« It was just about all right. »

The room was quite small and we were not very impressed by the quality of the food served for breakfast. The refrigerated items for instance looked quite old. The room where breakfast was served looked too small for the number of guests present in the hotel.

Friends getaway - 24/04/2019 TripAdvisor review
« Feeling at home »

Imagine arriving much before the official check-in time and being offered a table to work at, a complimentary drink to go with it - and then an note of welcome and apologies for the wait in the room together with some sweet surprises. That's the kind of attention that makes you feel at home. Thank you Daniel and the entire team!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we very much appreciate your comments regarding your stay at our Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Solo travel - 15/04/2019 TripAdvisor review
« Nice stay in Berlin »

Very nice hotel in Berlin with a parking. Near metro station and easy to walk to the commercial avenue with all the shops and restaurants. Very clean and situated in a quite streat. Friendly personnel and very nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for choosing our Mercure Hotel Berlin Zentrum for your last stay in Berlin. We are happy to hear that you enjoyed your stay and that you appreciated our services. We look forward to your next visit. Best wishes from Berlin!

Chrissy Business - 09/03/2019 AccorHotels review
« Perfect base for our time at ITB »

Staff were really friendly and helpful albeit short staffed at times. Fantastic that the team at reception managed to switch some things around so I could check in early. The room was really clean and spacious enough for all my belongings. And the little desk was just fine to get some work done as well. There was a good selection at breakfast. Sometimes maybe a bit of a queue at the coffee machine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christiane S., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Daniel Solo - 21/02/2019 AccorHotels review
« it was ok »

i choose this hotel becase the location. sometimes the cleaning room its just ok, i dont know the reason. Another thing is the heating, during the night is not working but they provide an extra radiator. I like the breakfast but i think you get bored, if they introduce changes in the variety of thigs they offer on the breakfast buffet would be great. I hope this things help to improve even more the service Regards

John L. Couples - 23/01/2019 AccorHotels review
« excellent room shame about maids constantly banging and dragging furniture from 8am »

The hotel was ideally located and the room was excellent. Only spoilt by the extremely noisy maids each morning cleaning rooms and banging and dragging furniture across the wooden floor from 8am. Not acceptable when you have had a late night or even want a lie in.

Solo travel - 30/12/2018 TripAdvisor review
« COSY HOTEL IN A VERY QUIET AREA »

a good place to stay at a walking distance from Kadewe the most famous department store in BerlinQuietness is the key word for hotel and surroundingsa lot of good restaurant in the same streetexcellent breakfast and helpful front office staff

Chris H. Solo - 04/12/2018 AccorHotels review
« My favourite little hotel »

Always great. Daniel on reception is fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher H., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Daniel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Giuseppe L. Couples - 19/11/2018 AccorHotels review
« A good weekend in Berlin »

I spent here two nights during last weekend. Staff has been always kind and helpful whatever the need. Our room was clean, comfortable and had beverages for the night wich are included in the price (first bottle of water and other beverages are included). American Breakfast is rich anda varied. The Hotel is super recommended!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giuseppe L., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Andrew M. Solo - 11/11/2018 AccorHotels review
« Exactly what it says it is »

Always enjoyable relaxing and pleasant friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew M., wow, what a lovely revierw! We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Anonymous Solo - 19/09/2018 AccorHotels review
« Nice staff central location »

Small and clean hotel, good value for the price, very professionnal staff

Timothy L. Business - 06/09/2018 AccorHotels review
« Convenient but quiet location »

Nice receptionists with good services

J B. Friends - 03/09/2018 AccorHotels review
« Very happy with our stay! »

Good hotel, good location, the room was good (not too small and with all comfort), good breakfast and friendly staff.

Anonymous Solo - 21/08/2018 AccorHotels review
« Friendly welcome »

Small hotel feel, part of a bigger chain. Friendly staff. Nice atmosphere, hotel a little dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon C., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

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