Hotel - Mercure Clermont Ferrand Centre Jaude Hotel
Mercure Hotel Mercure Hotel

Mercure Clermont Ferrand Centre Jaude Hotel

4.5/5 898 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 17  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00
    • Opening hours : Week-end 06:30-12:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

LA GRANDE HALLE9.6 km / 5.97 mi LE POLYDOME3.4 km / 2.11 mi

Your meetings and events

For seminars, meetings, committees or cocktail parties, the Hotel Mercure Center Jaude offers 3 rooms which can accommodate up to 100 people. Enjoy naturally-lit spaces which are perfectly equipped to ensure a comfortable working environment.

Mercure Clermont Ferrand Centre Jaude Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CATHERINE DE MEDICIS 16 m2 3 m 12 0 8 0 0
URBAIN II 30 m2 3 m 0 10 14 0 0
BLAISE PASCAL 100 m2 3 m 80 32 40 40 60
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 125 rooms

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating 5,000 reviews

Our guest reviews for
Mercure Clermont Ferrand Centre Jaude Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 898 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Carlos D. Business - 04/07/2019 AccorHotels certified review
« Inmemoral Stay in my favorite hotel »

I would like to thank all the staff that worked to make this inmemoral stay my favorite hotel in the world. You are always providing the best possible service with a big smile and that's what you differentiate from the rest. Please continue to work in that way to make people as much as happy as me. THANK YOU again and I hope we will meet soon.

Robert P. Couples - 30/06/2019 AccorHotels certified review
« Great all around service and top quality facilities »

From check-in until checkout every employer gave excellent and professional service. I especially appreciated the extra touch (glasses of champagne) for my wife and I in celebration of our anniversary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister P., We very much appreciate your fidelity and your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is with pleasure that we read that you enjoyed the kindness and professionalism of our staff, and we are delighted to see that they have been able to help you throughout your stay and make it memorable. We would like to wish you again an happy anniversary. We are always happy to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN General Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

A. Couples - 30/06/2019 AccorHotels certified review
« Excellent service, lovely room, great breakfast »

Very helpful staff at check-in. Clean, comfortable and spacious room. Great breakfast buffet with lots of choices. Close and easy parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam Eldridge, We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is with pleasure that we read that you enjoyed the kindness and professionalism of our staff, and we are delighted to see that they have been able to help you throughout your stay and make it memorable. We are also happy to see that you enjoyed the confort of the hotel and our breakfast service. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Sandy Couples - 27/06/2019 AccorHotels certified review
« Great location lovely staff »

The hotel is situated on the corner of the Place Jaude, a large open square. The staff were welcoming and charming and loved our dogs which is always a relief. When we asked where we could eat they were only too happy to help with advice and maps, with restaurants marked on them, and directed to the other side of the square where the old town is situated, narrow streets buzzing with people, restaurants, cafes and shops. Sadly we were only there one night but would love to go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

K. Business - 25/06/2019 AccorHotels certified review
« Absolutly satisfied!!! »

I did appreciate the friendliness of the team and the warm personal welcoming on my room !!! Thanks Mercure Jaude Team!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Hb Business - 25/06/2019 AccorHotels certified review
« Very Nice rooms - Breakfast service was poor »

Good room experience and reception people very kind and helpful Breakfast service was poor

Anonymous Business - 25/06/2019 AccorHotels certified review
« Good place to stay while traveling on business. »

Everything was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are sorry that your breakfast's experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding noise, be aware that we have rooms on the inner courtyard side. During a future stay, do not hesitate to tell us your preferences and it will be with pleasure that we will give you a quiet room. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Anonymous Business - 25/06/2019 AccorHotels certified review
« Great. »

Great. The staff was very helpful and the accommodations clean and safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ferry, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Louis Couples - 23/06/2019 AccorHotels certified review
« Client service beyond exceptional. »

The day after a completely satisfactory overnight experience, we received an email reporting that an object of value had been left in our room and offering to mail it to us upon receipt of our forwarding address. The hotel mailed it the next day, providing tracking information and following through with a final communication once the object had been received. That's the kind of customer service that demonstrates a hotel's genuine concern for the welfare of guests. How fortunate we were to have benefited from such attentive professionalism! There is certainly no doubt where we will stay when next visiting Clermont-Ferrand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

New Y. Y. Solo - 18/06/2019 AccorHotels certified review
« The top »

I wish every AccorHotels was this good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister O., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Daniel W. Business - 11/06/2019 AccorHotels certified review
« Always very good. »

Personal welcome. Breakfast management definetely to be improved. Badge does not work at entrance door. So some pain points this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear , We very much appreciate your comments regarding your stay at our hotel and your loyalty. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are sorry to read that our breakfast did not give you complete satisfaction and we offer you our sincerest apologies. Be assured that we will not fail to report your concerns to the service concerned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Narcís P. Couples - 06/06/2019 AccorHotels certified review
« Un general according we spected »

Staff of the reception desk was very kindly and professional. The room, clean and confortable. The bar service, not at the level we spected. The breakfast had problems with the hot milk, because to get It, we had to ask to the waiter esch time. The situation of the hotel, perfect.

Anonymous Families - 04/06/2019 AccorHotels certified review
« great rooms »

great rooms, a lot of space and excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Angus P. Business - 27/05/2019 AccorHotels certified review
« Loved this Hotel »

Stayed for three nights and loved it all. Staff (5 stars) Room ( excellent) WIFI ( Fast) bed ( a little hard but that's ok) convenience ( couldn't be better).....All Good!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Sascha K. Business - 27/05/2019 AccorHotels certified review
« Excellent!!! Thanks to the whole Mercure Team!!! »

Excellent!!! Thanks to the whole Mercure Team!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at our hotel and we thank you for your loyalty. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Roger Couples - 27/05/2019 AccorHotels certified review
« Good value but get a Front facing room »

As an Accor member thd hotel is of a good standard for the Mercure brand. The rooms are clean and comfortable but the room I had was too easily overlooked by an adjoining building. This made the stay a bit uncomfortable as I was staying for 3 nights. The breakfast was also good value for money and had an excellent choice

Martin Business - 25/05/2019 AccorHotels certified review
« nice stay in hotel in city centre »

good hotel, nice room, good and quick service and breakfast with enough choice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is with pleasure that we read that you enjoyed your room, our breakfast, and the professionnalism of our staff. We are delighted to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Yann L. L. Business - 21/05/2019 AccorHotels certified review

excellente

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur Le L., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement, ainsi que pour votre fidélité. Que pouvons nous dire d'autre que vous remercier une fois de plus pour vos compliments. Notre équipe est à chaque fois ravie de vous accueillir et de vous rendre service tout au long de votre séjour. Nous ne manquerons pas de lui partager votre satisfaction, c'est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Djamal A. Business - 17/05/2019 AccorHotels certified review
« Third time in this Hôtel, I will be back sure. »

Quiet clean good service. Good standart breakfeast, nice helpful and smiley staff. However not every body appreciate Nexpesso coffee and machines. Surprised this time not coffe and warm milk service to the table. Puting self service machine: minus point

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is with pleasure that we read that you enjoyed our hotel and the kindness and professionalism of our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our staff usually brings American Coffee and hot milk to your table if you desire to. We would like to present our best apologies because we have recently had a problem with our American Coffee machine, so only the self service Nespresso machine was available. Please note that it does not reflect our usual quality of service Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Jayne Couples - 17/05/2019 AccorHotels certified review
« The best customer service! »

My husband and I had a fantastic stay at this hotel. We were travelling around Switzerland & France and hadn't made any hotel bookings so were booking everywhere on the day, and the staff couldn't have done more for us! We were celebrating my husband's birthday and they gave us some free chocolates and even free cocktails to celebrate! Really friendly service and great value hotel for the quality. It was one of the best hotels we stayed at. Ideal location with some amazing restaurants right outside and only 5-10 min walk to the cathedral. We hope to go back one day!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is with pleasure that we read that you enjoyed our hotel and the kindness of our staff, and we are delighted to see that they have been able to make your stay memorable. It is always a pleasure to receive positive feedback. I will share your comments with our team wich strives to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

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