Hotel - Mercure Clermont Ferrand Centre Jaude Hotel
Mercure Hotel Mercure Hotel

Mercure Clermont Ferrand Centre Jaude Hotel

4.5/5 942 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00
    • Opening hours : Week-end 06:30-12:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

LA GRANDE HALLE9.6 km / 5.97 mi LE POLYDOME3.4 km / 2.11 mi

Your meetings and events

For seminars, meetings, committees or cocktail parties, the Hotel Mercure Center Jaude offers 3 rooms which can accommodate up to 100 people. Enjoy naturally-lit spaces which are perfectly equipped to ensure a comfortable working environment.

Mercure Clermont Ferrand Centre Jaude Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CATHERINE DE MEDICIS 16 m2 3 m 12 0 8 0 0
URBAIN II 30 m2 3 m 0 10 14 0 0
BLAISE PASCAL 100 m2 3 m 80 32 40 40 60
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy our quiet and spacious non-smoking rooms, with bedding especially designed for taller people. Choose our Privilege Rooms for even more comfort and services.

  • 125 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating 5,289 reviews

Our guest reviews for
Mercure Clermont Ferrand Centre Jaude Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 942 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Sd Business - 08/09/2019 AccorHotels review
« Fairly satisfied »

I was a little disappointed with the food service. More than 1 hour wait for a sandwich. Also long waits to get a simple glass of wine at the bar. The bar was not overflowing with people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Durrel, Thank you for taking the time to tell us about your experience at the Mercure Clermont-Ferrand Centre Jaude. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Ralpie Families - 01/09/2019 AccorHotels review
« Good stay in a nice hotel - but staff in the bar / for breakfast could be much more friendly! »

Good stay in a nice hotel - but staff in the bar / for breakfast could be much more friendly! Also the rooms were quite hot although air condition was running at full speed all day and night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Lluís Families - 26/08/2019 AccorHotels review
« Excelents views and perfectly situated »

Very well everything, but one of our luggage was thief in the parking... not so good obviously the parking safety with an hotel like that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear , We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to read that your luggage has been stolen. Since this is a public car park, unfortunately we can not do anything. However, you can get closer to the car park. In this one, there are cameras. Maybe the staff can see who stole your luggage. Have you filed a complaint with the police? Please, let us know. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Mary Couples - 20/08/2019 AccorHotels review
« Mrs »

Extremely comfortable hotel in great location. Quiet room as requested. Very clean. Lovely breakfast and staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Couples - 20/08/2019 TripAdvisor review
« Lovely hotel, great location. »

Staff were very helpful, parking close by and reasonable, good breakfast and central location. Room quiet and very comfortable. Good shower, everything very clean. Didn't love Clermont-Ferrand but really liked hotel. Great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear mezza2612, Thank you so much for writing this wonderful comment. I’m very glad you enjoyed your stay with us and that you liked everything in our establishment. I hope you’ll have the occasion to travel once again in Clermont-Ferrand and would like to prove to you that it’s a lovely town. Kind regards, Guillaume Brun Manager

sdnjgreen Couples - 18/08/2019 TripAdvisor review
« 5th Aug 2019 »

Excellent town centre hotel. Conveniently placed for town square shopping and eating. Very convenitent parking and payable at checkout which makes this more convient still. Rooms very comfortable and clean.

Xander Couples - 03/08/2019 AccorHotels review
« Really nice hotel with friendly staff »

The staff was really friendly and rooms are well maintained. Much better than our previous Mercure experiences!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. We are glad to read that you enjoyed the confort of our hotel and the kindness of our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Guillaume BRUN General Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Jon R. Couples - 31/07/2019 AccorHotels review
« Some English speaking tv channels. »

Room was ready and clean. Breakfast could be cheaper.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister R., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Sandra Couples - 30/07/2019 AccorHotels review
« Service, comfort, location, amenities—wonderful! »

Highly recommend this Mercure in Clermont-Ferrand. Welcoming, helpful staff, hotel conveniently located, comfortable rooms with all amenities, and a great buffet breakfast with many options. Would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is with pleasure that we read that you enjoyed the kindness and professionalism of our staff, our location and all our amenities. We are always happy to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

A. Business - 26/07/2019 AccorHotels review
« Great Hotel Great Location »

Rooms and are modern and clear with large bathrooms. Staff is very polite and attentive to our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Boisvert, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Le L. Business - 24/07/2019 AccorHotels review
« the place to be »

+

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur Le l., Nous vous remercions pour votre fidélité ainsi que pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Sanne D. B. Business - 19/07/2019 AccorHotels review
« Very nice hotel to stay »

The rooms are very nice and clean. Thumbs up for the soy milk at breakfast :-) The people working there are always very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs de B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Jeff W. Business - 15/07/2019 AccorHotels review
« Texas to Clermont Ferrand to buy an airplane »

My days of extensive international travel are about a decade behind me, but I needed to come to Clermont Ferrand for a couple of days to evaluate an airplane I wanted to buy. I found the hotel, their personnel, and the area to be very nice. A person who works for Michelin and does a lot of business with this hotel recommended it and it was an excellent piece of advice. I came in from an overnight flight and was allowed to check in before 11am and catch a few hours sleep. The room was very hot from no prior guest (understandable) and it took me a bit to sort out the way the room key allows lights to be turned on (unmarked box by the door and me a first timer at this means of energy savings... stupid me). The AC three speed fan only changes the amount of fan noise the AC emanates... there was no noticeable breeze from the vent out (I know this from standing on a stool to check), but once the room got cool it stayed cool for my entire stay. The shower head and the flow of water made for literally the best shower I've ever had .... like standing under a waterfall (clearly not trying too hard to save on water, but well worth it). The bed was a little firm for my liking and by the end of my stay my back was quite tense from that .... something that finally went away after spending one night back at home. Breakfast was also very high quality and fairly priced. Overall, a great stay with typical very minor issues (none of which rose to the level of a complaint verbalized to the staff). All staff were also very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister W., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Carlos D. Business - 04/07/2019 AccorHotels review
« Inmemoral Stay in my favorite hotel »

I would like to thank all the staff that worked to make this inmemoral stay my favorite hotel in the world. You are always providing the best possible service with a big smile and that's what you differentiate from the rest. Please continue to work in that way to make people as much as happy as me. THANK YOU again and I hope we will meet soon.

Robert P. Couples - 30/06/2019 AccorHotels review
« Great all around service and top quality facilities »

From check-in until checkout every employer gave excellent and professional service. I especially appreciated the extra touch (glasses of champagne) for my wife and I in celebration of our anniversary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister P., We very much appreciate your fidelity and your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is with pleasure that we read that you enjoyed the kindness and professionalism of our staff, and we are delighted to see that they have been able to help you throughout your stay and make it memorable. We would like to wish you again an happy anniversary. We are always happy to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN General Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

A. Couples - 30/06/2019 AccorHotels review
« Excellent service, lovely room, great breakfast »

Very helpful staff at check-in. Clean, comfortable and spacious room. Great breakfast buffet with lots of choices. Close and easy parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam Eldridge, We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is with pleasure that we read that you enjoyed the kindness and professionalism of our staff, and we are delighted to see that they have been able to help you throughout your stay and make it memorable. We are also happy to see that you enjoyed the confort of the hotel and our breakfast service. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Sandy Couples - 27/06/2019 AccorHotels review
« Great location lovely staff »

The hotel is situated on the corner of the Place Jaude, a large open square. The staff were welcoming and charming and loved our dogs which is always a relief. When we asked where we could eat they were only too happy to help with advice and maps, with restaurants marked on them, and directed to the other side of the square where the old town is situated, narrow streets buzzing with people, restaurants, cafes and shops. Sadly we were only there one night but would love to go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

K. Business - 25/06/2019 AccorHotels review
« Absolutly satisfied!!! »

I did appreciate the friendliness of the team and the warm personal welcoming on my room !!! Thanks Mercure Jaude Team!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Hb Business - 25/06/2019 AccorHotels review
« Very Nice rooms - Breakfast service was poor »

Good room experience and reception people very kind and helpful Breakfast service was poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Clermont-Ferrand Centre Jaude. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Anonymous Business - 25/06/2019 AccorHotels review
« Good place to stay while traveling on business. »

Everything was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are sorry that your breakfast's experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding noise, be aware that we have rooms on the inner courtyard side. During a future stay, do not hesitate to tell us your preferences and it will be with pleasure that we will give you a quiet room. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

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