Hotel - Mercure Istanbul Taksim
Mercure Hotel Mercure Hotel

Mercure Istanbul Taksim

4.5/5 1,056 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

ICC1.5 km / 0.93 mi LUTFI KIRDAR1.8 km / 1.12 mi

Your meetings and events

Mercure Istanbul Taksim Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 30 m2 2 m 0 0 14 0 0
TAKSIM MEETING ROOM 70 m2 2 m 35 25 0 30 0
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 137 rooms
  • 50 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 3,838 reviews

Our guest reviews for
Mercure Istanbul Taksim

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,056 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Hamza B. S. Families - 06/11/2019 Confirmed reviews AccorHotels

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hamza Salem Bin s., Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your experience with us. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that we took our notes about you not receiving your welcome drink voucher. We have warned our staff and for your next visit we will be make sure that you will receive. We are so looking forward to have you in our hotel soon. We wish you a wonderful fall. Best Regards, Guest Relations Executive Gizem Ersoy

Andrew D. Couples - 05/11/2019 Confirmed reviews AccorHotels

Warm and welcoming. Perfect hosts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew Mcmillan D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Bulent K. Friends - 05/11/2019 Confirmed reviews AccorHotels
« Excellent »

It was great stay , thank you for all staf, great location, comfort bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bulent K., Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your amazing comments with us. It was great to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments have been shared with the hotel management and we will be make sure that your check in and check out process will be more efficient on your next visit. We are so looking forward to welcoming you back. We wish you a wonderful fall. Best Regards, Guest Relations Executive Gizem Ersoy

Family - 05/11/2019 TripAdvisor review
« Worst Accor hotel I have been »

I'm a frequent client of Accor hotels around the world and my stay in Mercure Istanbul Taksim was by far the worst and not representing at all Accor standards. Like always, I made check in on-line which normally make it very easy to get your room very fast on arrival. And it started very nicely as 'Guest Relations Executive' sent me a welcome message stating 'I will take a personal care for every detail to be ready upon your arrival...' and like usualy I received a sms that room is ready. BUT... at 21.15 when we arrived, I had first to wait at reception desk and after receiving key we went to our room and surprise... housekeeping was moving furniture... This is not my definition of 'your room is ready'... I went down to reception to ask why such situation and like already mentionned in other reviews I got a unacceptable unfair explanation about size of room... Moreover I also realized that I didn't receive the voucher for welcome drink... AND... on the 2 keys, only one was working ... And later on housekeeping disturbed us another time to finish doing the bed that we didn't ask for ... I told reception staff that as frequent Accor client I wanted to speak next day with the 'Guest Relations Executive' who sent me welcome message and I sent directly message to her mail. BUT... the next day she didn't try to contact me and 5 days after my stay I still not recieve any answer on my complains. This is again not at all Accor standard. The next disappointing experience was the breakfast, the room is quite small for the size of the hotel, we were placed 3 of us on a table were you can even not put 3 plates, the waiters prefer to speak with Turkish guests instead of taking care of service, my sun as to ask 3 times for eggs... and buffet is not Mercure standard. And finally, I had the bad idea to use downstairs toilets... no comment about overflow of urinal and wet floor... As I have been in many different Accor hotels in Istanbul I know what will for sure not be my choice next time.

Nicolas M. H. Solo - 04/11/2019 Confirmed reviews AccorHotels
« GOOD SERVICE »

THE HOTEL IS VERY NICE AND THE STAFF IS EXCELLENT AND CARE ABOUT THEIR CUSTOMERS

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicolas H., Thank you for choosing Mercure Istanbul Taksim hotel and sharing your experience with us. It was amazing to have you as always and we are delighted to hear that we could manage to exceed your expectations. There is only one point that we would like to clarify is that upgrading your room. We have talked with our receptionists and found out that since you would like to stay at the smoking room we did not upgrade your room because our smoking floor is 2nd one. That is why you have stayed there and did not get your upgrade. We are so looking forward to welcoming you back. We wish you a wonderful fall. Best Regards, Guest Relations Executive Gizem Ersoy

Cengiz Business - 04/11/2019 Confirmed reviews AccorHotels
« Top Metropole, Top Hotel ! »

Super Hotel, Super Lage

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cengiz S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Panagiotis V. Families - 04/11/2019 Confirmed reviews AccorHotels
« Wonderfull »

We hava a pleasant comfortable stay to you we enjoy your food your quality of service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Panagiotis V., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Mubarak Couples - 03/11/2019 Confirmed reviews AccorHotels
« It was amazing time there, thanks. »

Supportive staff and wonderful place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mubarak Abdulla M S B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Ben Solo - 03/11/2019 Confirmed reviews AccorHotels

STAFF WERE VERY WARM AND HELPFUL HAD A GREAT STAY

Our hotel has responded to the review
Our hotel has responded to the review

Dear Berhan H., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Laura Business - 02/11/2019 Confirmed reviews AccorHotels
« Couple visiting a conference »

Everything was great, nice staff, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Anonymous Families - 27/10/2019 Confirmed reviews AccorHotels
« Ms Par »

Staff very attentive and friendly. Hotel is very clean and nice. Location is very nice and central

Our hotel has responded to the review
Our hotel has responded to the review

Dear Parvin B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Engr. O. A. A. Couples - 26/10/2019 Confirmed reviews AccorHotels
« Excellent stay, feel like home »

I would like to thank all of Mercure hotel team for them perfect hospitality and them lovely smile, every thing was perfect, sound isolation, Extremely nice breakfast and quite lovely location, the only hard time we get is when we go out walking to Taksim square because of the ramp. Thanks a lot Mercure team for everything and I hope to come back as soon as I get a Holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Omar Abdulaziz Abdulrahim Aka A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Henri Solo - 24/10/2019 Confirmed reviews AccorHotels
« Great hotel »

Very nice hotel in a good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henrique R., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Anonymous Families - 24/10/2019 Confirmed reviews AccorHotels
« Comfortable setting »

Rooms were spacious. Beds were comfortable. Friendly staff. Breakfast was good with variety. Location convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tarek J., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Sunil R. Couples - 24/10/2019 Confirmed reviews AccorHotels
« Comfortable stay »

The staff was very professional and understood our needs. Ms Asaman from front desk and mr EFFIR from coffee shop were very friendly and courteous. The rooms were vary spacious and the air conditioning very quiet.... made us feel comfortable The breakfast was good... it wld be nice to see more vegetarian dishes and sugar free as well Coffee was excellent The appliances in the room required some deep cleaning especially the coffee machine from the inside where we insert the pods.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunil R., Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your comments with us. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments on the cleaning and menu have been shared with the hotel management and related departments. We will be working on the issues that you have mentioned on your survey. We are so looking forward to welcoming you back. We wish you a wonderful fall. Best Regards, Guest Relations Executive Gizem Ersoy

Marius P. Couples - 23/10/2019 Confirmed reviews AccorHotels
« Excellent hotel, great staff! Faultless! »

Excellent hotel in every detail! Free upgrade from junior suite with Bosphorus view to suite with a gorgeous view to Bosphorus. The suite was large, modern and comfortable, with all necessary amenities and more. Spottless clean from day 1 to check out; room keeping did a great job every day. Very comfy bed too. Breakfast was very good, with a large choice of tasty, fresh food. The hotel staff is outstanding: professional, wellcoming and friendly in every department ( reception desk, restaurant, room keeping a.s.o.). Mrs Gizem Ersoy, the guest Relations Executive, is particularly nice and helpfull, with excellent communication and english speaking skills. The hotel staff organized a very nice birthday surprise gift for my wife's birthday! Hotel's location is also very good, just a short walk away from Taksim ( metro, buses, nostalgic tram), Dolmadahce Palace, T1 tram ( to Sultanahmet) and several ferry companies pier. Mercure Taksim will be our top choice for the next trips to Istanbul.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ioachim Marius P., Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your valuable comments with us. It was amazing to have you and we are delighted to hear that we have managed to exceed you expectations. Please kindly be informed that your beautiful thoughts and comments have been shared with the hotel management. We believe these feedback will encourage our staff and service positively. Please also do not hesitate to contact with me before your next visit and I as a Guest Relations Executive will take care of your room personally. We are so looking forward to welcoming you and your lovely wife. We wish you a wonderful fall. Best Regards, Guest Relations Executive Gizem Ersoy

Taha Couples - 23/10/2019 Confirmed reviews AccorHotels
« Good accomodation »

It was nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Taha Abdelwahab Abdelmegid Ali T., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Craig R. Business - 22/10/2019 Confirmed reviews AccorHotels
« great place to stay »

perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig Douglas r., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Anonymous Couples - 22/10/2019 Confirmed reviews AccorHotels
« Good hotel and very good staff »

We arrived at & am and got a room at 9: perfect!! Excellent breakfeast and terrace bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean Etienne J., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Yaser N. Couples - 20/10/2019 Confirmed reviews AccorHotels
« lovley place »

You pay your money and you take your choice! simple

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seyed Yaser N., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

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