Hotel - Mercure Istanbul Taksim
Mercure Hotel Mercure Hotel

Mercure Istanbul Taksim

4.5/5 954 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00
    • Opening hours : Week-end 00:00

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

ICC1.5 km / 0.93 mi LUTFI KIRDAR1.8 km / 1.12 mi

Your meetings and events

Mercure Istanbul Taksim Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 30 m2 2 m 0 0 14 0 0
TAKSIM MEETING ROOM 70 m2 2 m 35 25 0 30 0
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 137 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 3,468 reviews

Our guest reviews for
Mercure Istanbul Taksim

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 954 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Manish B. Families - 15/05/2019 AccorHotels certified review
« Relaxing and comfortable stay »

The staff was extremely warm and supporting! Being a vegetarian as well as English speaking, we were very comfortably accommodated by your staff. All possible assistance including providing us an umbrella during one of our outdoor trip was done. We stayed on two occassions during our Turkey visit and the experience on the return was even better as we were provided an upgrade to a room with a very nice view and more space!The lady at the front end (unfortunately cant recollect her name) was fantastic! Thanks and look forward to returning to stay in any of future travels to Istanbul!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manish Shamji B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Asuman KILIÇ Assistant of Front Office Manager

Alain J. Solo - 15/05/2019 AccorHotels certified review
« Near perfect modern hotel »

Modern hotel with a design I like (that's exceptional) friendly staff, above average breakfast, the only drawback is location (not much going on around the hotel, you need to walk up or down) but bus stop is 100m away both directions: get an istanbulcard which will avoid long walks and allow you to travel easily with Istanbul.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alain Louis P J., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asuman KILIÇ Assistant of Front Office Manager

Anonymous Families - 13/05/2019 AccorHotels certified review
« Excellent »

It is a really good place with all the things that you will need

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daiella L., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asuman KILIÇ Assistant of Front Office Manager

Eti R. Couples - 12/05/2019 AccorHotels certified review
« 1st visit to Istanbul »

We spent our honeymoon in Turkey for a week, but staying in this hotel only for 2 nights cos we wanted to explore another cities whilst we're in Turkey. Turned out, choosing Mercure Istanbul Taksim was the best decision we have made. Prior to the arrival, I emailed them to let them know that we are on our honeymoon trip. Ms. Gözde Sezgin replied my email very promptly and with no hesitation she offered us "honeymoon set up" in the room on our arrival. She also took a time to greet us on our arrival. When we entered the room, we were blown away with the honeymoon set up they provided, a lovely Turkish way of honeymoon set up. I still keep the pictures of it. The room is in a good size, I like especially the bathroom with its generous size and they separate shower room to the toilet. The breakfast has good spread out even though it's a continental breakfast but fulfilling enough and everything on top notch quality. My favorite definitely is a large selection of cheeses, honeycomb and local sweets which we don't have such back in our country. There was a male staff in the restaurant who stands out, he always greet us every breakfast and checking on us if there is anything we need. He even remember my preference - Apple Tea. We love that guy, unfortunately we did not get his name. Upon check out, there was a lady who assisted us and she was also lovely, help us out to arrange Hot Air Balloon in Cappadocia. We also met a lovely Front Office Manager Overall, this is an excellent customer service hotel, located just 10 mins away to Taksim square and other proximity place of interest. I would recommend this hotel to anyone and would stay here again whenever we visit Istanbul Again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eti R., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Asuman KILIÇ Assistant of Front Office Manager

Susan J. Couples - 11/05/2019 AccorHotels certified review
« Hotel fantastic staff excellent great value. »

Hotel near to local amenities staff were very attentive. Breakfast was great value couldn't have wished for a better experience would definitely stay at a mercure hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan J., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asuman KILIÇ Assistant of Front Office Manager

Altug B. Business - 11/05/2019 AccorHotels certified review
« Good location at right price »

Clean and quiet room at reasonable price at a global brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Altug B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asuman KILIÇ Assistant of Front Office Manager

Sham Couples - 09/05/2019 AccorHotels certified review
« Nice staff makes a hotel nicer »

Checkin experience was smooth. The reception staff (Ashman and Anil) were both helpful and informative. Add an extra star to you hotel for them. The room was neat, clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sham, It was a pleasure to learn that you were happy with your stay. I will surely pass your kind compliments while adding my own appreciation to Anil and Asuman for their care during your stay and making your stay extra memorable. It is our primary aim to deliver the very best of experiences to our guests, and always reassuring to hear we have got this correct. I look forward to welcoming you back again soon. Best regards, Gözde Sezgin Guest Relations Executive

Himesh G. Families - 09/05/2019 AccorHotels certified review

The experince was good would have prefered a little early checkin as was with kids

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for your extremely positive review and recommendation to future guests! At Mercure Istanbul Taksim Hotel we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed everything about your stay. We are deeply sorry that we couldn't arrange your room for early check in due to full occupancy one night before, hopefully we will have the chance to accommodate you earlier on your next visit. We look forward to welcoming you and your family back to our hotel. Kind regards, Gözde Sezgin Guest Relations Executive

Nessreen S. Couples - 09/05/2019 AccorHotels certified review
« It was a wonderful staying in your hotel »

The breakfast was very good The service was very good The room was clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nisreen S., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Asuman KILIÇ Assistant of Front Office Manager

Ayo Families - 09/05/2019 AccorHotels certified review
« Worth the price »

Friendly staff, always someone around to help and everyone spoke English! Breakfast and dinner were amazing, wide selection and great roof top views. Very central location and lots to do near the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ayomide Olajumoke O., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asuman KILIÇ Assistant of Front Office Manager

Gokhan Y. Couples - 07/05/2019 AccorHotels certified review
« Miserable »

Both room conditions and service cannot match with Mercure Standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gokhan Y., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Taksim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, Gözde Sezgin Guest Relations Executive

Farzaneh Families - 06/05/2019 AccorHotels certified review
« everything and all staff are very very good and excellent. »

management, staff & crew also rooms. cleaning, breakfast, housekeeping, collaboration with passengers are very very good and satisfied. I would like to introduce Mercure Istanbul Taksim Hotel to every one who travel to Istanbul.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Farzaneh R., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gözde Sezgin Guest Relations Executive

Firas S. Couples - 06/05/2019 AccorHotels certified review
« Perfect except for AIR-CONDITIONING »

The room and service were very good, except for the AIR-CONDITIONING. It kept going hot randomly, and we couldn't sleep. So we didn't have a single night of good sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Firas E., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Taksim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gözde Sezgin Guest Relations Executive

Amal Friends - 04/05/2019 AccorHotels certified review
« Not good »

I will never choose it again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amal Sayed Majeed Radhi M., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Taksim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, Gözde Sezgin Guest Relations Executive

Geetha S. Families - 03/05/2019 AccorHotels certified review
« Excellent »

Enjoyed every bit of it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geetha s., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gözde Sezgin Guest Relations Executive

Dima H. Families - 03/05/2019 AccorHotels certified review
« Exceeding expectations »

Loved our stay , staff were very pleasant and helpful. Morning buffet was excellent. Will definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dima H., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Gözde Sezgin Misafir İlişkileri Yetkilisi

A. H. Business - 01/05/2019 AccorHotels certified review

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Homod Marzuk B A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gözde Sezgin Guest Relations Executive

Seema P. Families - 25/04/2019 AccorHotels certified review
« Lovely Stay at a beautiful hotel in Taksim »

The staff were friendly, attentive and very helpful. Our rooms were large and very comfortable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seema Pinakin P., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gözde Sezgin Guest Relations Executive

Jb M. Couples - 24/04/2019 AccorHotels certified review
« Thank you »

Everything during was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean Baptiste Pascal m., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gözde Sezgin Guest Relations Executive

Martin Business - 24/04/2019 AccorHotels certified review
« Great stay! »

The first surprise was a wonderful updrade to a suite. Probably because me and my colleagues use Mercure more often. Staff at reception and bellboys seem to be young starting professionals, who were great, enthusiastic and already upmost professional. The suite was perfect! Spacious, clean and very comfortable. Almost no sounds from outside. Had 2 wonderful nights!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin Bert H., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gözde Sezgin Guest Relations Executive

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