Hotel - Mercure Hotel Frankfurt City Messe
Mercure Hotel Mercure Hotel

Mercure Hotel Frankfurt City Messe

3.0/5 611 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

ALLIANZ GI0.6 km / 0.37 mi BOERSE FRANKFURT1.5 km / 0.93 mi DELOITTE2.7 km / 1.68 mi DEUTSCHE BANK0.8 km / 0.5 mi EUROPEAN CENT BANK1 km / 0.62 mi IBM7.9 km / 4.91 mi PWC0.5 km / 0.31 mi T YSTEMS INT5 km / 3.11 mi
AVAYA3.7 km / 2.3 mi COMMERZBANK AG1 km / 0.62 mi DEUTSCHE BAHN0.6 km / 0.37 mi DEUTSCHE BUNDESBANK0.8 km / 0.5 mi HELABA1.1 km / 0.68 mi PROCTER AND GAMBLE14.5 km / 9.01 mi SIEMENS AG4 km / 2.49 mi

Exhibition centre

MESSE FRANKFURT0.9 km / 0.56 mi

Our rooms

Renovated in 2011, the 4-star Mercure Hotel Frankfurt City Messe has 60 comfortable rooms, including 54 Standard Rooms with a single bed, twin beds or a double bed, and 6 Privilege Rooms. All rooms are non-smoking and haveair-conditioning, a desk, a flat-screen TV and free 24-hour WIFI. One child up to 12 years can stay free of charge in their parents' room. Breakfast is also free for your children. Your pet is welcome to stay (15 EUR/night).

  • 60 rooms
  • 60 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 18 reviews

Our guest reviews for
Mercure Hotel Frankfurt City Messe

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 611 reviews
Friends getaway - 13/11/2019 TripAdvisor review
« Comfortable room »

I booked a room with two separate beds, so the beds were separated by a column in the middle of the room, which was surprising but not disturbing. The room itself was located on the ground floor, right behind of the restaurant. At the entrance of the room it was a bit smelly, but not dangerous. In the room we could not feel it. The room was big, heating was available - but not in the bathroom, where only shower was available, and also the bottom of the bathroom was very cold. We had to wake up at 8am on Saturday, as construction works started at that time close to the windows. The breakfast is great, however there was no waffle at 10:00 on Sundany any more (breakfast is available till 10:30), but we could choose from a great variaty of other food. Checking in and out was easy and seamless. The hotel is located very close to the main station (Hauptbahnhof), however it is also close to the red lamp district, so you have to take care, in which direction you are leaving the place.

maths4fun Solo travel - 18/10/2019 TripAdvisor review
« Convenient and nice »

The hotel is situated very well for train travellers, easy walking distance from the Hauptbanhof even with heavy or awkwardly-shaped luggage. Staff are polite, professional and friendly and the room was well-furnished and of a good size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for your review. We are glad to know your stay with us was a pleasant experience and that you found our location ideal for your needs. Our team is always happy to help and we are thankful that you appreciated our efforts to make your stay with us as enjoyable as possible. We look forward to the pleasure of seeing you again in the future. Kind regards, Vjekoslav Ljubas General Manager

jadyenparis Couples - 20/09/2019 TripAdvisor review
« A well-located and well-run hotel »

I visited Frankfurt to attend the Motor Show held at the Frankfurt Messe showgrounds. The Mercure Hotel Frankfurt City Messe is ideally located not far from the central railway station and only a short walk further up the same street to the showgrounds. The hotel is run to the usual excellent standards that I have come to expect from Mercure.

Solo travel - 08/08/2019 TripAdvisor review
« Very close to Frankfurt Central Station. »

It is a small hotel, not far from Frankfurt Central Station (Hauptbahnhof). Breakfast was ok, as expected. Internet was easy to access and at a good speed. There is an ATM at the front door. Vietnamese and Taiwanese restaurants accross the street.

Family - 08/08/2019 TripAdvisor review
« "Good stay, I would recommend it" »

Good hotel in the center of town. 5 minutes walk from the main train station. 10 minutes walk from the old town. 5 minutes walk from the Frankfurt messe. Nearby there are many restaurants. Close to all public transport, metro, tram, bus. I would recommend it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Εμμανουηλ Σ, Thank you for reviewing your stay with us. We are so pleased you enjoyed your stay and that we were able to meet expectations. Thank you for mentioning our ideal location. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you again. Best regards,

Friends getaway - 27/07/2019 TripAdvisor review
« Excellent stay!! »

I was extremely happy with my experience. The staff were very friendly and helpful. The room was very cleane and comfortable. The riseption was very welcoming. For that reason I would like to thank each and every one of you for the amazing management. I definitely will recommend it to my family and friends.

osama172019 Couples - 14/07/2019 TripAdvisor review
« Nice location, rooms too small »

Nice 4star hotel with good locality, rooms are much smaller than expected. Rooms didn't have an electric cattle, bless the reception guy who helped me heat water for my child. Very small elevator hardly accommodating 2 person.

Solo travel - 13/07/2019 TripAdvisor review
« Trip advisor rating does not do this hotel justice »

Ok, so its not palatial nor is I in the best part of town, but it is clean, comfortable and convenient to the station and, with 5 minutes walking, the river Main. It was only an overnighter for me upon arrival into Frankfurt, but it was a great spot to be welcomed into and to rest after the long trip from Australia. Staff were friendly, breakfast was OK (a bit pricey) and the bed comfortable.

Chacho Business - 04/07/2019 Confirmed reviews AccorHotels
« Good stay overall but could have been better »

When I arrived the hotel did not have any information regarding my booking, especially the preferences and comments I have listed at the time of the booking. The staff member was kind enough to accommodate as many of them as he could but it would have been more satisfactory if they had the info ahead of time

Business - 21/05/2019 TripAdvisor review
« Great location and staff »

Needed to be close to Frankfurt Messe. I could walk or take tram when I was tired or it rained. Being close to the Hauptbahnhof was a bonus. Very nice staff. Great breakfast each day. Wish the room had a bath.

Friends getaway - 23/02/2019 TripAdvisor review
« Good location, nice design. »

The hotel is very close to the train central station, but the neighbourhood is not so nice at night when a lot of people go to there mostly to drink or buy drugs. But the lobby and rooms are furnished with nice design objects giving a good sense of comfortable. Avoid to take the last floor that can be only accessed by stairs.

Business - 25/01/2019 TripAdvisor review
« Ok for one or 2 nights in city center »

hotel himself is ok but below of Mercure standards (room, reception, breakfast...) so price barely justified.Location convenient (middle of downtown, close to all transportation) but not the cleanest or quietest place so you may be disturbed during your sleep if you room is on the street side

Business - 22/10/2018 TripAdvisor review
« Just another inn rather than a mercure »

do not think this mercure is worth the mercure tag, probably an ibis would be more justifiable, being a platinum guest i did at the minimum expect a welcome drink or a note in the room to the bare very minimum, but neither which i have. service was dismay, housekeeping was poor. lack of basic room amenity like even an kettle, coffee maker was dirty, gosh

Joshua S Couples - 10/10/2018 TripAdvisor review
« Horrible stay »

This was listed as a four star hotel. There is no way this is a four star hotel. One enters the building to a large strip of broken flooring into a lobby that is shabby at best. Front desk staff was rude and the room was as spare as a prison cell. Horrible bed and worse pillows. The hotel is also located in one of the sketchiest areas of the city, but there is no system to prevent anyone off the street to access any of the rooms in the hotel. Didn't feel safe at all during our stay. Will never go back. And now will second guess all star ratings for Accor Hotels.

Friends getaway - 28/09/2018 TripAdvisor review
« Pleasant stay »

We are so happy to stay in Mercure Frankfurt City Messe, it is just few minute away from the train station and many stores nearby which we can take meal and have grocery shopping nearby! Friendly staff and excellent service!

Friends getaway - 28/09/2018 TripAdvisor review
« Worst customer service in past five years »

The front desk clerk. G. Dolibasic, was leering, rude, and downright creepy. His demeanor, indifference, and actions towards myself and my group were so incredibly racist that we would have left, had it not been for the fact that we'd paid in advance.

Business - 18/09/2018 TripAdvisor review
« Cozy and Clean hotel »

Hotel is clean, well located and cozy rooms.The front desk staff was very attentive, both (night and morning).I liked the decoration of the room.The only observation would be the parking is very small and very narrow.

Couples - 16/09/2018 TripAdvisor review
« Good »

Good location. Near central reilway station, supermarkets and not far from old town. Room was clean enough. Bed was big and comfort but it has one very small blanket. And we'd like to have a kettle instead of coffee machine.

Business - 08/08/2018 TripAdvisor review
« Clean but very noisy rooms »

The overall impression is good but my room was very noisy because of an air-conditioner. Besides, the breakfast experience was shocking because of yogurts passed their usage dates, the fruites were literally rotten, the croissants were overturned etc. I got pictures but dont know how to attach them.

Business - 30/07/2018 TripAdvisor review
« Bad bed, old rooms, outdated hotel and terrible parking garage in basement. »

The bed was not good for sleeping. We both got serious back problems after sleeping one night in this hotel. The rooms and hotel is not compatible with the other Mecure hotels, they are outdated. It needs renovation. Than the parking in the basement is too small for getting it and out without scratching/bumping your car. If you aren't a good experienced driver you will have problems with getting in and out this parking. We will never book this hotel because of the above reasons.

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