Hotel - Pullman Liverpool
Pullman Hotel Pullman Hotel

Pullman Liverpool Hotel

4.5/5 2,273 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Waterfront Car Park Recommended (Paying)
    • Well-lit Parking Adjacent to Hotel
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Italian
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-12:00
    • Opening hours : Week-end 00:00-12:00

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

APPLE3.22 km / 2 mi BARCLAYS BANK4.83 km / 3 mi ERNST AND YOUNG3.22 km / 2 mi HSBC4.83 km / 3 mi KPMG9.66 km / 6 mi PWC6.44 km / 4 mi ROYAL SUN ALLIANCE1.61 km / 1 mi UNILEVER9 km / 6 mi
AVIVA4.83 km / 3 mi BT6.44 km / 4 mi GOVERNMENT3.22 km / 2 mi IBM8.05 km / 5 mi LLOYDS BAKING GROUP4.83 km / 3 mi ROYAL BANK SCOTLAND4.83 km / 3 mi SANTANDER8.05 km / 5 mi

Exhibition and convention centre

ACC LIVERPOOL0.02 km / 0.01 mi

Your meetings and events

From board meetings to gala dinners, our fully flexible meeting and event space with floor to ceiling windows and panoramic views of the Albert Dock is the perfect setting for every occasion.Our stylish and modern meeting rooms are fitted with air conditioning and filled with natural daylight for maximum comfort.

Pullman Liverpool Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KINGS 42 m2 3 m 40 20 18 20 40
ALBERT 64 m2 3 m 65 20 25 25 60
MERSEY 132 m2 3 m 100 40 40 64 80
    • Podium
    • Day light
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 216 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Sky sports in the TV channels
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating 7,845 reviews

Our guest reviews for
Pullman Liverpool

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,273 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Martyn H Solo travel - 18/08/2019 TripAdvisor review
« Great Stay Again !! »

Stayed at The Pullman on Friday 9th August , because the Liverpool v Norwich game had been changed to the Friday evening . Love staying here as its nicely out of the city centre and very close to the Albert dock , etc. . I had checked in online , but was meet by Becky on check in to say i had been upgraded to a junior suite . Becky was great , after a quick check in , she showed me up to the suite and done a quick tour of the suite , Very customer focused !! Had a excellent night sleep , with no inside or outside noise . Had a very good breakfast , it was busy because of a event at the conference centre , but was still found a space and had a very good breakfast with a very good selection of hot and cold food . Check out was very quick , overall a very good stay at The Pullman with very good staff all over the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Martyn Thank you for your review and loyalty to the hotel that is greatly appreciated. Delighted to read you enjoyed another great stay and thank you for your kind words about Becky that will be shared with her. We hope to welcome you back soon kind regards Neil Brailsford General Manager

Dale B. Business - 15/08/2019 AccorHotels review

Enjoyable and met my expectations

Colin G. Families - 15/08/2019 AccorHotels review
« Mr »

Really enjoyed it I will be coming back, lovely staff lovely food and the room was great

Cat. Couples - 15/08/2019 AccorHotels review
« Great customer service, comfortable hotel and close to all attractions »

Check in was very good. Dealt with Sophie, she was fantastic... very happy and engaging and helpful. Room was extremely comfortable and shower bathroom was excellent. Air con a must. However when leaving we had lost an item and pushed the bed back to check under it.. we found that under the bed had not been clean for quite sometime I would guess as there was papers, dust and CHEWING GUM, so that was a little bit disappointing. other wise ok, Bar was far too expensive. Breakfast was only ok, a little on the bland side and some of the staff not as friendly as reception.

Doug Couples - 15/08/2019 AccorHotels review
« Fantastic »

Incredible staff who go the extra mile. Lovely room - we would stay here again in a heartbeat - highly recommend!

Ron S. Couples - 14/08/2019 AccorHotels review
« Excellent »

Very comfortable stay with excellent service

Bernard T. Couples - 14/08/2019 AccorHotels review
« An enjoyable experience to go into our memory bank. »

From our welcome to our departure we were dealt with in a very professional way. All the staff were friendly and polite making our stay a delight. The hotel and catering were first class. Thank you all.

Anonymous Couples - 14/08/2019 AccorHotels review
« Very comfortable, food was outstanding and the staff were very helpful and friendly. »

Very good experience, the room clean and comfortable and the on suite very nice, the only complaint we had was the bathroom door was catching on the floor hence making it difficult to open and close especially for my wife, I did report it to your staff at reception so I feel the problem would be sorted as soon as possible, ready for the next guests arrival, still our stay was a great experience,

Jo… Families - 14/08/2019 AccorHotels review
« First family stay in a hotel made to feel very welcome »

We wished we could have stayed longer

Stephen G. Couples - 14/08/2019 AccorHotels review
« Relaxed and comfortable weekend »

Poor checkin considering we checked in online. Got a text saying key was ready at 2. We arrived around 4 and had to wait over an hour for the key with no offer of a drink or anything. We were told somebody would come and sort it but nobody did and it was only by going up to the desk again that we finally got our key. Apart from that everything was great.

Anonymous Couples - 14/08/2019 AccorHotels review
« Weekend Stay »

Excellent hotel. Room was clean and spacious with a good size bathroom with both fixed and flexible showerheads. Used hotel restaurant both for breakfast and dinner (on Table D'Hote special offer) - food excellent. All members of staff were very friendly and efficient. Negatives : - why no drawers in the bedroom? Requested Earl Grey Tea bags on in-house survey on first day - they never arrived. However, these are minor negatives that in now ay spoiled our stay

Kennyw Families - 14/08/2019 AccorHotels review
« Hotel excellent, staff very friendly and helpful,the whole experience - first class »

We stayed there for a Watchtower convention. Everything was spotless. The staff were very helpful, friendly and courteous. The restaurant too was really good. An excellent stay.

Lydia Families - 14/08/2019 AccorHotels review
« Very enjoyable »

Great room. Breakfast good. Staff very helpful and friendly. What more could I want.

Hannah Families - 14/08/2019 AccorHotels review
« Another great stay, although not quite as good service as usual »

We love staying at the pullman - its a fabulous hotel and the staff are always very helpful! However on this occasion, I don't think the rooms were as well looked after, fixtures and fittings are starting to look a little tired and housekeeping was not as good as normal. The bed was made but that was about it. Previously, we have been really impressed with everything about the hotel; this time not quite so much.

Joan M. H. Couples - 14/08/2019 AccorHotels review
« Joan Marie h. »

We love the pullman.can not thank the staff enough liza Sophie Becky Kat make our stay so special. We had a evening meal in restaurant it was lovely big improvement more organised than our last stay will use it again in September. Thank you to all staff

Anonymous Business - 14/08/2019 AccorHotels review
« Miss »

Everyone was very helpful, clean rooms, pleasant rooms, took a very long time to be booked in then a extremely long time to get into the room itself, food nice not amazing but nice, portions not really happy with all I would be embarrassed to serve such small portions to my guests, beds are lovely and honestly the best part of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Val B., Thank you for taking the time to tell us about your experience at Pullman Liverpool. I am pleased to hear your kind words regarding our helpful staff and cleanliness of rooms. I will ensure that your feedback is shared with our team. Due to the high volume of guests during the IBSA congress, i understand that there was a delay for check in. I sincerely apologise for the wait and can assure you that this was an exception to our daily practices. I have also shared your feedback regarding the size of the food portions in Wheeler's restaurant to our food and beverage manager. The food portions can differ depending on the menu you have chosen. Again, Thank you for your feedback and we hope to welcome you back next year. Kindest Regards, Katie Brown Reception Shift Leader

Andy J. Couples - 14/08/2019 AccorHotels review
« Great hotel! »

Booked hotel due to location, facilities and price everything about the hotel impressed!

M H. Families - 14/08/2019 AccorHotels review
« Lovely hotel, very comfortable stay »

rooms great, gorgeous shower, comfy bed

Janet H. Business - 14/08/2019 AccorHotels review
« A modern hotel with lovely rooms and very helpful staff »

Very good. With having a room facing the wheel and the Mersey was great. Very comfortable room and the overall experience was excellent. Would definitely come again, highly recommended.

Carole R. Couples - 13/08/2019 AccorHotels review
« A fabulous weekend! »

We loved this hotel. Location was perfect, the staff were extremely helpful, our room certainly had the ‘wow’ factor. Breakfast was very good and although it was a busy weekend we never felt rushed. We would definitely stay again and would wholeheartedly recommend.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates