Hotel - The Royal Surakarta Heritage - MGallery Collection
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Royal Surakarta Heritage - MGallery Collection

4.0/5 800 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • ADI SUMARMO
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

GRAHA WISATA0.5 km / 0.31 mi

Your meetings and events

The hotel's modern meeting facilities are suitable for business and social events, with professional meeting equipment and LCD projectors available. The vibrant meeting rooms are perfect to stimulate the creative energy of your delegates.

The Royal Surakarta Heritage - MGallery Collection Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SRIKATON 36 m2 3 m 30 18 0 12 20
TRUNTUM 115 m2 3 m 160 50 0 78 60
SIDOMUKTI 1 257 m2 3 m 280 110 0 160 120
SIDOMUKTI BALLROOM 494 m2 3 m 420 160 0 200 200
    • Screen
    • Flipchart
    • Podium
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The Royal Surakarta Heritage is completed with 150 beautifully appointed rooms and are reflecting Javanese ambiance wrapped in modern facilities, enabling its occupant to enjoy of the local culture without losing the beauty of contemporary living.Designed to cater the needs of business and leisure travellers, all rooms are featured with a dedicated work area, in-room bars, satellite TV channel, free high speed Internet access, and premium coffee and tea-making facilities.

  • 150 rooms
  • 71 non-smoking rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating 2,370 reviews

Our guest reviews for
The Royal Surakarta Heritage - MGallery Collection

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 800 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Zul Z. Couples - 08/10/2019 AccorHotels review
« Great stay »

Hotel interior decor is superb. Room was well furnished. Housekeeping is great. Breakfast option is very extensive and delicious. I particularly loved the Javanese inspired decor and would return and recommend it to others. However, the toilet is abit dated and old. A timely upgrade and/or renovation is needed.

Widodo Friends - 02/10/2019 AccorHotels review
« wonderful stay at Solo MGallery Collection »

stay for two nights at Solo MGallery Collection, as member we got room upgrade, welcome drink voucher and welcome amenities. cleanliness and spacious room. great services from front office and restaurant staff. the part need to be improve from hotel management is security attitude, the first impression from your guest when entering hotel is meet with the security in front of the gate, they welcoming guest with flat face, no greetings not even smile. i believe there is no hospitality in this part maybe more security training will improve service quality from this matters. thank you

M. H. Business - 28/09/2019 AccorHotels review
« Worthed experience staying in a Javanese culture hotel with Batik touched. First experience and it is satisfactory. »

I stayed at a Junior Suite room. I checked in at 7 pm something, From the lobby, entering the lift and looking for the room, I was alone and felt so classic. I met some one at the lift, we chatted about the decoration. He commented Ibu better cover the wayang2 in your room. Then I entered the room, I think you should give more light. They white table should have a welcome fruit on it. The room is large, it is satisfactory to me. I went to toilet and found the toilet shower was not working so I called the technician. He fixed it well. Fyi the floor of the shower may cause water not flowing away (please check). The I went down to lobby and began to look carefully the decoration and surroundings. At that time there were a bus of tourist arrived. They were group of old citizens. So I realised the hotel is enjoyable for people like my age. I felt happy. I must say that I could not sleep well that night finding the mask on the wall. The I prayed and fell asleep. Suddenly I heard a voice called IBUUUU.. Hmmm... I then slept again. I looked at the two masks from my bed. Hmm.. they are alright. In the morning I had breakfast. I should say your breakfast is adequate. Please pay attention to the mix salad. They should be more fresh. Please add the variety of bread. I checked out early. The staff was friendly.

Pradecta Business - 18/09/2019 AccorHotels review
« Excellent but the foods are just ordinary »

i really enjoy my business trip along solo heritage hotel, the location is quite near from my office

Sam Solo - 18/09/2019 AccorHotels review
« Nice »

Nice but some problems should be addressed immediately like aircon was not functioning well, leaking faucet, the light was too dim inside the room, the breakfast was lacking of variation each day, etc.

Business - 16/09/2019 TripAdvisor review
« Wonderful personal touch! »

It was my first time ever staying in the hotel. Normally I travel to Solo with airplane, but during this trip, I wanted to try the new luxury train from Gambir train station to Solo Balapan, which allowed me to arrive at around 05:00 AM in Solo. I went to the hotel straight away, with the hope of just putting my luggage and then go straight to meeting. To my surprise, I had a very wonderful experience that very early in the morning, with the help of Pak Andika and Mas Fandhi, who prepared my room way earlier than it should have been and then they allowed me to go to the Spa (thank you Ibu Pika for the very kind help) to take a shower since I just arrived that morning, havent taken any shower for more than 24 hours straight. THANK YOU!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Storyteller158313, Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel, especially to know that you were happy with the service of our staffs, Andika, Fandhi and Pika, they will be thrilled to hear it. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerelly, Ridho Andani Front Office Manager

Norminho Families - 09/09/2019 AccorHotels review
« Getting the Solo vibe everywhere in the hotel »

It was pleasant short stay we had with family. Loved the Batik and Solo ambience in every part of the hotel. Really felt we were in Solo.

Sylvia G. W. Business - 02/09/2019 AccorHotels review
« Perfect »

Very romantic and amazing place to stay. Quiet and warm of love

M. I. R. Families - 31/08/2019 AccorHotels review
« Great atmosphere, lovely people »

Such a great hotel, great location and so does all the staff. That's why I always come back every year. I could've put 10 if they could improve the cleanliness of the towel quality, it isn't white anymore, its grey and some of it has a rusty stain, they need to throw that away and replace it with a new one. Overall, our stays for the past 2 weeks every year was great! And we love it. So close from everything. Thank you so much for taking such a good care of my whole family

M. I. Couples - 29/08/2019 AccorHotels review

I very glad and satisfaction on your services

V. Families - 24/08/2019 AccorHotels review
« nice »

Nice room, but the bathroom still has a leak water on the closet.

Couples - 24/08/2019 TripAdvisor review
« Great room, great location »

The ugrade on arrival was appreciated and provided us with a quiet and spacious room. A wonderful retreat from the busy streets. Front of house and staff were efficient and helpful. The decor and aesthetics were well done. Breakfast was disappointing. Choices were limited and food was not of a high standard. Tried both Indonesian and western offerings. Restaurant operations would benefit from some attention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walbirk3959, We are appreciative of the time you took to share your travel story after having stayed at our hotel during your trip to Solo. It matters most to us knowing that you have good experience when staying with us, especially to know that you were happy with our room arrangement, staff at the front office, and the decoration. However, we do regret that our breakfast does not meet your expectations yet. We will address your review and concerns with our team and work to improve for the future and it is our hope that your perception of our service will not become permanently marred by this past visit. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerelly, Ridho Andani Front Office Manager

M. W. Families - 23/08/2019 AccorHotels review
« Luxury hotel with batik and javanese taste »

Good : hotel glamorous, nice place, great service, helpfull staff, fast process for check in and check out, excelent breakfast , very happy with indoor swimming pool.... For improve : valley for parking, no have kids pool and jacuzzi, i did not get welcome drink, and charge for add less water in room (hope free just for adding water)

Our hotel has responded to the review
Our hotel has responded to the review

Dear w. M., Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We very much appreciate your feedback, thank you for your positive comments about the staffs, location, breakfast, and services. On the other hand, your feedback about vallet, pool for kids, and jacuzzi will be our concern for improvement. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Ridho Andani Front Office Manager

Pl Friends - 23/08/2019 AccorHotels review
« Please restore hotel to former glory »

I booked this hotel based on (1) location (2) the photos on your website and (3) the Accor brand. Only the first reason proved accurate. The hotel is well located and I enjoyed walking down the main street on Sunday when it was closed to vehicular traffic. Solo itself is well worth visiting. However furnishings in the room were very run down. The hairdryer was missing, and it took hours before a replacement was delivered. The hotel reception misunderstood and sent an electrician and a replacement hairdryer that had cellophane tape holding the device together! We made another complaint to the reception (house keeping did not pick up) and a functioning hair dryer was delivered the next day. Robes in the room were missing ties, and it was mentioned to reception in my first call to them. I think they did not understand me. Towels in the bathroom were stained and, originally white, were brownish in colour. Staff were generally pleasant, but the standard of English was poor. We speak a little Bahasa so got by. Breakfast could be more interesting. We had just come from the Hotel Chanti in Semarang which had a fabulous breakfast. In Jogja we stayed at the Hotel Tentrem and their breakfast was divine. The Royal Heritage Solo's breakfast was merely adequate. The hotel needs a major refurbishment. Lastly I'm not sure I received my Accor discount, but that is a minor matter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ling Tan P., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage Solo - MGallery Hotel Collection. We appreciate so much your comments. I am sorry that your experience did not meet your expectations, allow me to express a sincere apology. Please be assured that we are taking the right steps to resolve the problem you mentioned and prevent the problem in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridho Andani Front Office Manager

Y. Couples - 17/08/2019 AccorHotels review
« Excellent service »

The staff was excellent during our stay

Widodo Solo - 09/08/2019 AccorHotels review
« wonderful stay at The Royal Heritage Solo »

Stay for one night, fast check in and check out, room upgraded, welcome amenities in the room, welcome drink voucher, great hospitality. Having dinner at lobby restaurant oxtail soup is really good, great services. Need to be improved hospitality and friendliness from security, smile and greetings from them will be perfect. Overall memorable stay. Thanks for great services.

A. J. Business - 01/08/2019 AccorHotels review
« Short biz trip »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. A., Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Ridho Andani Front Office Manager

Family - 30/07/2019 TripAdvisor review
« Top and cool »

Satisfied with friendly staffs, good food on breakfast, gym area and pool are clean n cozy, location is in central of city. Easy getting local food around hotel area, can go by becak as well. Solo and hotel are excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EstherRatu, Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ridho Andani Front Office Manager

A. Business - 29/07/2019 AccorHotels review
« Not preferable »

Bad towel, the shower didn’t work well, and the bed sheet smell like a masculine hair oil. But I like the coffee. It taste good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karlina Pratiwi A., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage Solo - MGallery Hotel Collection and thank you for stay with us. I am sorry that your experience did not meet your expectations, allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. On the other hand thank you for your positive comment about the coffee that we serve for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridho Andani Front Office Manager

Anonymous Families - 26/07/2019 AccorHotels review
« need better maintenance »

some pos : staff was nice some neg long table had many scratch parquet in front of bathroom was broken bath tub wall was broken corrosion mirror on the bathroom breakfast taste was not special

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cahyawati I., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. I am sorry that your experience did not meet your expectations, allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. On the other hand thank you for your positive comment about the staffs hospitality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridho Andani Front Office Manager

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