Hotel - Novotel Bukittinggi
Novotel Hotel Novotel Hotel

Novotel Bukittinggi Hotel

4.0/5 405 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MINANG KABAU
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BANK DANAMON1 km / 0 mi BANK NAGARI0 km / 0 mi BII0 km / 0 mi BRI0 km / 0 mi CIMB NIAGA BANK1 km / 0 mi KODIM2 km / 1 mi POLICE STATION3 km / 1 mi PT.TELKOM1 km / 0 mi
BANK MEGA1 km / 0 mi BCA1 km / 0 mi BNI 461 km / 0 mi BTN0 km / 0 mi DAMKAR1 km / 0 mi PLN1 km / 0 mi PT.POS INDONESIA1 km / 0 mi

Your meetings and events

Our meeting room is equipped with modern Audio Visual facilities to accommodate your conferencing needs.

Novotel Bukittinggi Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MERAPI I 36 m2 3 m 30 15 15 15 20
MERAPI II 36 m2 3 m 30 15 15 15 20
HARAU 50 m2 3 m 70 25 30 30 30
MERAPI III 55 m2 3 m 50 25 30 30 35
MANINJAU ROOM 110 m2 3 m 110 50 50 60 70
BALAI SIDANGBUNG HATTA 626 m2 8 m 800 300 400 300 400
    • Flipchart
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 98 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,285 reviews

Our guest reviews for
Novotel Bukittinggi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 405 reviews
Ami Families - 13/07/2019 AccorHotels certified review
« Good location, friendly staffs, excellent food »

We booked two rooms, both are clean and decent..but the towel are all worn out so the colour not really nice anymore. Other than that, all is OK :)

Evi Business - 12/07/2019 AccorHotels certified review
« Good food, ambience, n service. But the bed not as we expected based on pictures on web. »

Recomended

Violen A. S. Solo - 09/07/2019 AccorHotels certified review
« A good stay »

It's a good stay at novotel. I like it novotel bukittinggi because of the location that near to walk around several attraction places.

Alex M. Families - 07/07/2019 AccorHotels certified review
« Food Poisoning »

on the third night of our stay 6/8 members of our party came down with very bad food poisonning - which lasted for three days - well beyond our stay at the Novotel, and necessitated a hospital visit upon return to Pakan baru

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELSA , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Eva Families - 06/07/2019 AccorHotels certified review
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear EVA SUNDARI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Laksmi Families - 02/07/2019 AccorHotels certified review
« A hotel with very good location. »

We love the hotel's location, very closed to some attraction in Bukittinggi. The hotel has very nice architecture, Indonesian dishes during breakfast are very tasty, Coffee machine during breakfast is a big plus. Overall hotel's building needs further maintenance as it was not as 'crisp' as it is supposed to be, we have different expectation as the hotel carrying Novotel brand. Some of the tiles at restaurant area was peeled of and not replaced yet. My sister was stumbled on the peeled tiles during the breakfast. My bedsheet has 2 wide holes, and the towel was greyish even though they were still soft. Few cables behind the vanity mirror were feasible to our eyes. Understood the building is old, but surely better attention to details will lift up the charisma of the building.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LASKMI ANGGRAENI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Anonymous Couples - 02/07/2019 AccorHotels certified review
« A lovely restful hotel »

I loved staying here and it was in a great location Some of the poolside beds only had one lounger next to a table and i think it best if each table has two loungers by it so me and my husband can sit together. Also the water at the gym ran out and was never replaced The breakfast was nice but we went for it at 9am and most things had ran out and weren't replaced (e.g. donuts, some pastries, meats). I expected that as it said breakfast didn't finish until 11 on weekends we should have been able to eat anything. There were also a lot of flies around and on some of the food

Our hotel has responded to the review
Our hotel has responded to the review

Dear HICKS AMY , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Novie Families - 02/07/2019 AccorHotels certified review
« Best place to stay in Bukittinggi »

This is my 2nd time stay at Novotel. I love to stay here because it has a great location, and a nice atmosphere . The room is clean, the facilities are good and complete. My kid loves the breakfast. Thank you Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear NOVIE K , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Endro Families - 29/06/2019 AccorHotels certified review
« Great panoramic view and strategic place »

1. Great panoramic view 2. Strategic location 3. Complete facilities (internet, swimming pool, hot water, fitness, free bike) 4. Clean and good services Need to be Improved: 1. Taste of breakfast food are average 2. Need to build Warm swimming pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear ENDRO HERNOWO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Anonymous Families - 28/06/2019 AccorHotels certified review
« Spacious room and pool »

Located in a walking distance to jam gadang and surrounding

Our hotel has responded to the review
Our hotel has responded to the review

Dear NOVIRA DA SILVA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Sri I. Families - 20/06/2019 AccorHotels certified review
« Nice »

It was nice staying at novotel, the aminities its good quality.. room service is fast respond, room clean, but breakfast food had to progress the menu and taste.. It was pleasure time because its near from jam gadang ☺️

Our hotel has responded to the review
Our hotel has responded to the review

Bapak AGUS SALIM yang terhormat, Kami sangat berterima kasih atas komentar Bapak mengenai kunjungan di Novotel Bukittinggi. Sangat menyenangkan bagi kami untuk menerima umpan balik dari Bapak. Kami akan memberitahukan komentar Bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman Bapak, dan kami menunggu kunjungan Bapak berikutnya di Novotel Bukittinggi. Hormat kami, General Manager

Graham H. Couples - 19/06/2019 AccorHotels certified review
« We did not enjoy our stay at your hotel »

We thought the hotel was too noisy - loud music from the restaurant, noisy guests on hotel corridors, poor sound-proofing to bedroom, noisy air conditioning, noisy building works on top floor and to adjacent conference building. Food was very average - breakfast and dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM H. , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Adella T. Families - 14/06/2019 AccorHotels certified review
« YOU NEED TO TRY TO STAY IN THIS HOTEL »

GOOD VIEW, GOOD FOOD, GOOD SERVICE

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADELA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Dodi S. Families - 12/06/2019 AccorHotels certified review
« Thanks a lot for providing us with comfortable rooms! »

We would like to stay again next year because the rooms were clean, the staffs were friendly, the foods were delicious, and my children enjoyed the swimming pool!

Our hotel has responded to the review
Our hotel has responded to the review

Dear DODDY S. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Irwan R. H. Families - 10/06/2019 AccorHotels certified review
« Complaint »

I think degraded service than before i stay at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear IRWAN RIYADI , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Anonymous Families - 08/06/2019 AccorHotels certified review
« Okay »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear BUDI SANTOSO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Emilza Y. Families - 08/06/2019 AccorHotels certified review
« Verygood hotel »

Front office helpfully during check in, nice and cozy place

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMILZA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Zulhasril Business - 01/06/2019 AccorHotels certified review
« very enjoyable »

comfort, easy access to everywhere, & friendly

Our hotel has responded to the review
Our hotel has responded to the review

Bapak ZULHASRIL yang terhormat, Kami sangat berterima kasih atas komentar Bapak mengenai kunjungan di Novotel Bukittinggi. Sangat menyenangkan bagi kami untuk menerima umpan balik dari Bapak. Kami akan memberitahukan komentar Bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman Bapak, dan kami menunggu kunjungan Bapak berikutnya di Novotel Bukittinggi. Hormat kami, General Manager

Rivelyno U. Families - 28/05/2019 AccorHotels certified review
« Great stay experience »

Very good location hotel, warm-greet staff, clean room and comfort mattress and pillow.. Food assortment still need to improve

Our hotel has responded to the review
Our hotel has responded to the review

Dear RYVELINO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Vandy K. Business - 27/05/2019 AccorHotels certified review
« Great Stay »

Dear Novotel, I am very satified with your services overall. Your hospitality was awesome. But something make me annoying is cleaning service, at 8 O'clock, he knocked my door, and force to open the door. He said "Pak buka pak, tolong dibuka dulu." What really a surprise! Hahaha

Our hotel has responded to the review
Our hotel has responded to the review

Dear VANDY KUSUMAWARDHANA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

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