Hotel - ibis Krasnodar Center
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Krasnodar Center Hotel

4.5/5 278 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

RESIDENCE EVENT1.6 km / 0.99 mi

Exhibition centre

EXPOGRAD8 km / 4.97 mi

Your meetings and events

ibis Krasnodar Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LYON 36 m2 2 m 30 15 18 18 0
MARSEILLE 47 m2 2 m 30 18 18 18 0
PARIS 75 m2 2 m 75 36 30 48 40
TOULOUSE 17 m2 2 m 12 10 10 4 0
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 218 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 938 reviews

Our guest reviews for
ibis Krasnodar Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 278 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
V. Business - 29/04/2019 AccorHotels certified review
« IBIS »

Maravillosa

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! General manager, Elena Fedoryan

Mikhail S. Business - 21/04/2019 AccorHotels certified review
« It wasn't brilliance »

Hello! The biggest problem was lack of staff at Friday morning. There was only one internship.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the ibis Krasnodar Center. May I take this opportunity of sincerely sympathize for the problems with the check-in process that you experienced upon arrival to the hotel. At Ibis, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With best regards, Elena Fedoryan

Mikhail Business - 15/04/2019 AccorHotels certified review
« Great »

All was great as it usually happens in ibis hotels. Friendly staff, clean room, comfortable bed and very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikhail, thank you for the great review for our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Elena Fedoryan General manager

Helen Business - 18/03/2019 AccorHotels certified review
« I'm fully satisfied with hotel place and convenience. It meets my needs while business trip. »

I'm staying in this hotel for the 3rd time and all the time it's quite OK for me for my period of business trip to Krasnodar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elena S., We very much appreciate your comments regarding your stay at the ibis Krasnodar Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Fedoryan General manager

Mikita Families - 14/09/2018 AccorHotels certified review
« Nice hotel, friendly staff, good breakfast »

We liked the hotel for good location, comfort and level of services you always expect from IBIS. Staff was very nice and friendly. Breakfast was also very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Elena F

Anonymous Business - 24/07/2018 AccorHotels certified review
« Fit for purpose »

Went for business trip, need a confortable, no issue night... perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Elena Business - 18/06/2018 AccorHotels certified review
« Ok to stay 1 night »

Good bed, clean room , poor breakfast, disaster coffee . Thanks McDonald’s coffee is across

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elena D., We very much appreciate your comments regarding your stay at the ibis Krasnodar Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena GM

Business - 16/05/2018 TripAdvisor review
« Great location »

Great location- the very center of the city. Very pleasant and polite service. The room was small but very comfortable. The only problem was poor air conditioning- could be not pleasant on hot summer days.

Tom N. Couples - 09/05/2018 AccorHotels certified review
« Highs and lows »

The highs and lows sums up the whole experience. Some of it very good - the breakfast was excellent, with a large variety of food and drink available, the room was clean, the staff friendly and welcoming. Some not so good, the worst point being the very soft bed which gave the impression of sleeping in a hammock with feet and head high and back bent down low. Both my wife and I had trouble sleeping and had painful backs as a result. The air conditioning never did get down to the desired temperature either resulting in a hot and stuffy night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas N., Thank you for taking the time to tell us about your experience at the ibis Krasnodar Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elena Fedoryan General Manager

Nileshkumar M. Business - 08/04/2018 AccorHotels certified review
« Frustrating »

Completely unexpected stay and service quality. Had to cut short the trip. You have your own rules and unfortunately we did not liked them. If someone doing good in business without competitive edge, it simply means that competitors are not doing as good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nileshkumar M., Thank you for taking the time to tell us about your experience at the ibis Krasnodar Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM Elena Fedoryan

Chris C. Couples - 15/01/2018 AccorHotels certified review
« Best location, Worst breakfast »

Standard Ibis Hotel located very close to the main shopping center in Krasnodar, new hotel , very quite rooms , the internet is poor and comes and goes , the breakfast was the worst I have ever had, poor selection and not tasty, also it was so hot you did not want to stay in the restaurant for very long, also the bar was closed so you could not get a beer or wine if you wanted one, but plenty of restaurants nearby

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris C., Thank you for taking the time to tell us about your experience at the ibis Krasnodar Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elena Fedoryan GM

Nikolay Business - 24/11/2017 AccorHotels certified review
« Excellent location and good valur for money »

An efficient hotel: fast check-in & check-out Favourable location: close to Krasnaya street, but in a quiet place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikolay K., We very much appreciate your comments regarding your stay at the ibis Krasnodar Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Fedoryan GM

Anonymous Business - 10/11/2017 AccorHotels certified review
« Wishy washy »

No drinking water in the room. No glasses in the room. Breakfast is poor. Hotel is looks more like bed'n'breakfast then 3 stars hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Спасибо за то, что Вы нашли время ответить на наши вопросы и поделиться своим мнением о проживании в ibis Krasnodar Center. Мне очень жаль, что предложенный сервис не соответствовал Вашим ожиданиям. Позвольте принести Вам свои самые искренние извинения. Оснащение и комплектация соответствует стандартам международной гостиничной сети Accor, а так же требованиям классификации отелей 3*. К сожалению, расширить или изменить набор оказываемых нами услуг мы не можем. Но мы стараемся делать все возможное, что бы наши гости чувствовали себя максимально комфортно. Наличие в номере бутилированной воды не является обязательным для отелей категории 3 звезды. Для удобства гостей мы предлагаем кулер с горячей и холодной питьевой водой на каждом этаже отеля. Рады будем видеть Вас вновь! С уважением, генеральный менеджер Елена Федорьян

Alexandra N. Business - 25/10/2017 AccorHotels certified review
« Cool »

I was there 3 time. And I love it

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая Aleksandra N., Благодарим Вас за отзыв! Нам очень приятно, что вы высоко оценили пребывание в ibis Krasnodar. Мы надеемся, что Ваш следующий визит будет столь же приятным, как и этот. С уважением, генеральный менеджер Елена Федорьян

Victor Families - 14/10/2017 AccorHotels certified review
« Plastic cup for toothbrush in the bathroom is major service failure, bed plates quality is awful »

Cold breakfast is awful

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая Lubov S., Спасибо за то, что Вы нашли время ответить на наши вопросы и поделиться своим мнением о проживании в ibis Krasnodar Center. Мне очень жаль, что предложенный сервис не соответствовал Вашим ожиданиям. Позвольте принести Вам свои самые искренние извинения. В Ibis мы боремся за то, чтобы предложить обслуживание самого высокого уровня для каждого из наших гостей. Поэтому Ваш отзыв очень важен для нас. Будьте уверены, что все необходимые меры будут приняты, Ваши замечания будут учтены руководителями ответственных служб. Мы Вам очень благодарны за отзыв, и искренне надеемся, что Вы предоставите нам возможность исправить свои ошибки в ближайшем будущем. С уважением, генеральный менеджер Елена Федорьян

David Solo - 14/08/2017 AccorHotels certified review
« Good as always »

Facilities are great, staff is friendly and breakfast could better

Our hotel has responded to the review
Our hotel has responded to the review

Dear David D., We very much appreciate your comments regarding your stay at the ibis Krasnodar Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Fedoryan Elena

Renata Business - 28/06/2017 AccorHotels certified review
« Good »

Everything was very good. I liked hotel much.

Nikolay Business - 02/06/2017 AccorHotels certified review
« Nice IBIS hotel with an excellent location »

Effective check-in & check-out; pleasant Gold Status treatment (Vittel & a bowl of fruit)

Anonymous Business - 21/04/2017 AccorHotels certified review

As usual at Ibis. Everything is ok except poor breakfast.

Anonymous Families - 27/03/2017 AccorHotels certified review

I wrote my review in Trip advisor. In short - advice to management: please, change the offer you make in your home page for Ibis Krasnodar. You are offering double room for parents with one kid under 12 years. In reality it means that children under 6 years are getting their own bed, but from 6-12 years old have to sleep with parents in the same bed (however, in reservation it says " in the same room" ) - at least, that was offered by your personell.

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