Hotel - Grand Mercure Zhengzhou West
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Zhengzhou West

5.0/5 65 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Indoor unheated pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

ZZICEC30 km / 18.64 mi

Your meetings and events

Grand Mercure Zhengzhou West Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VIP INTERVIEW ROOM 78 m2 4 m 70 0 0 30 20
BOARD ROOM 80 m2 4 m 70 0 0 30 20
BALLROOM 580 m2 5 m 500 0 0 200 210
BALLROOM I 589 m2 4 m 500 0 0 200 210
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 180 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 AccorHotels Rating 132 reviews

Our guest reviews for
Grand Mercure Zhengzhou West

100% genuine reviews from our guests

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tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 65 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
henrybaihn Business - 22/05/2019 TripAdvisor review
« Very luxury Hotel »

The surrounding of the hotel is very perfect. The view from the window is very nice. The room is very clean and quiet as well as big. You can feel very relax here and have the hot spring inside the room. The buffet breakfast and dinner are yummy and have lots of foods to choose. The service is good and staffs are very freindly when meeting. It's a very good place for holidays. I will choose here upon my next visit to Zhengzhou city.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的顾客: 感谢惠赐有关下榻 Grand Mercure Zhengzhou West 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快

Kang M. Couples - 11/01/2019 AccorHotels certified review
« We very much enjoyed our stay. I rated a 9 rather than 10 because the music in the swimming pool and changing rooms was very offensive and loud. Otherwise I would rate a 10. »

Everything, except the above mentioned music was excellent. Staff, food, cleanliness, comfort, was excellent. Thank you all so much. We will definitely recommend this hotel to our friends and family!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark C., We very much appreciate your comments regarding your stay at the Grand Mercure Zhengzhou West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jeff J. Business - 25/06/2018 AccorHotels certified review
« So wonderful »

Hotel facilities range of decorative and elegant, unique style, reflects the European classical architectural style.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Junjie J., We very much appreciate your comments regarding your stay at the Grand Mercure Zhengzhou West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr. H. Business - 27/04/2018 AccorHotels certified review
« Worst house keeping in Accor »

2 nights stay in the hotel, nice property but many missing things in the room. House cleaning service is absolutely poor & non-professional at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peihua H., We very much appreciate your comments regarding your stay at the Grand Mercure Zhengzhou West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alex Business - 20/01/2018 AccorHotels certified review
« Not considerate »

Since it is heavy snow on the arrival day, roads are closed in many areas, hotel should call to new gust and see if the new gust needs any assistance to reach hotel or allow to cancel booking (you have to understand that your hotel is far from city, train station and airport)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, Thank you very much for taking the time to give us feedback about your experience at Grand Mercure Zhengzhou West. We are so sorry to hear about the circumstances you’ve met here. Your feedback has been shared with our Reservation and Front Office teams and we all look forward to welcoming you back to the hotel in the near future. Warm regards,

Anonymous Business - 02/05/2017 AccorHotels certified review

Very nice set-up, excellent quality of the rooms. Very well trained and friendly staff.

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