Hotel - ibis Queretaro
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Queretaro Hotel

3.5/5 306 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In
    • Late Check Out
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

ibis Queretaro Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALA DE JUNTAS 20 m2 5 m 0 15 0 15 0

Our rooms

  • 160 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,118 reviews

Our guest reviews for
ibis Queretaro

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 306 reviews
Eduardo Business - 13/06/2019 AccorHotels review
« Una sola palabra Excelente!! »

Amables, confortable, agradable

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDUARDO C., We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General

Juan M. S. Business - 07/05/2019 AccorHotels review
« Great »

It was just what I needed, a nice place to stay, dinner was enough as the breakfast was too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUAN MANUEL S. MEDINA, We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General

Elena M. Business - 29/04/2019 AccorHotels review
« Comforable & convenient area »

clean rooms, kind staff & comfortable beds

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luz Elena M., We very much appreciate your comments regarding your stay at the ibis Queretaro. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, José Antonio Rangel Gerente General

Maria D. C. M. M. Couples - 28/04/2019 AccorHotels review
« Excelente »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA DEL CARMEN MOYA M., Muchas gracias por su amable calificación. Estaremos encantados de recibirlo en su próxima visita a la ciudad. José Antonio Rangel Gerente General

Dayana N. R. Couples - 21/04/2019 AccorHotels review
« Average satisfaction »

I consider it is important to separate rooms asignated to pets fron the ones to guests, different floors for guests with pets. Breakfast was not on time the promise was at 6 am and it was not ready.

Anonymous Business - 11/04/2019 AccorHotels review
« excellent hotel »

perfect hotel to stay in Querétaro, good facilities and management

Business - 08/04/2019 TripAdvisor review
« Good location bad staff »

Hotel is so close to the Congress Center. So if you are travelling to Queretaro for business purposes the location is great. But the receptionists are so amateur. All the rooms need general maintenance.

Fernando R. F. Business - 01/04/2019 AccorHotels review
« SATISFACTORIA »

CONFORTABLE

Our hotel has responded to the review
Our hotel has responded to the review

Dear FERNANDO F., We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General

Juan N. Business - 26/02/2019 AccorHotels review
« Muy confortable »

Muy confortable y satisfactorio

Danrrod Business - 25/02/2019 AccorHotels review
« business »

They made me feel a good experience staying there

Laura Business - 21/02/2019 AccorHotels review

Comoda

Rosy A. Business - 28/01/2019 AccorHotels review
« CONFORTABLE »

UN LUGAR AGRADABLE Y EXCELENTE PARA DESCANSAR.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosa A., We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General

Juan C. Business - 07/12/2018 AccorHotels review
« cold breakfast, so so beds, polite personnel »

I expected a better stay than I got, I have been in other Ibis hotels and the experience was better. Also I stayed on another hotel the next night and I was much satisfied with the bed quality and food. You have room for improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan Carlos C., Thank you for taking the time to share your comments concerning your stay at the ibis Queretaro. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Ricardo Uribe Gerente General

Jorge B. Friends - 04/12/2018 AccorHotels review
« Good one night stay »

For one night stay price, location and room quite ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorge B., We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General

Anonymous Business - 16/11/2018 AccorHotels review

no confortable, poco amables

Our hotel has responded to the review
Our hotel has responded to the review

Estimado/a Teresa V., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Queretaro. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Ricardo Uribe Gerente General

Couples - 12/11/2018 TripAdvisor review
« Great place to stay prior to an early morning flight »

This is the second time that we have stayed at the Ibis Queretaro before leaving on an early flight the next morning. Check-in is easy and there is a restaurant there at the hotel. The rooms are very small, but have everything you need for a short overnight stay. Very reasonable price. My only complaint would be the rain-head shower which means you wash your hair even if you don't want to!! The desk clerk made reservations for a taxi to take us to the airport the next morning.

Rolando Business - 15/09/2018 AccorHotels review
« so so »

Im not feel confortable con small spaces. Im sorry

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rolando P., We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General

Oskar M. Business - 14/09/2018 AccorHotels review
« Good for a one night stay »

Everybody was fiendly and prices is acceptable, but rooms are not very accommodating... late at night, when I arrived, there were no real options for dinner. And those available too expensive for what they offer...

Our hotel has responded to the review
Our hotel has responded to the review

Dear OSKAR III M., We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General

Joselyn Business - 11/09/2018 AccorHotels review
« GOOD »

For only sleep is ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joselyn G., We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General

Lia Business - 06/09/2018 AccorHotels review
« SATISFACTORIA »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lia F., We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General

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