Hotel - Novotel Madrid Center
Novotel Hotel Novotel Hotel

Novotel Madrid Center Hotel

4.0/5 1,723 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Indoor parking at EUR 25 per day (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Terrace pool open from June 1 to September 30, 2018
  • Fitness centre
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Bicycles rental


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 22 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby


A N F P1 km / 0.62 mi CITROEN1 km / 0.62 mi ESPASA CALPE1 km / 0.62 mi KOIPE CARBONELL19 km / 11.81 mi RENFE9 km / 5.59 mi SISLEY2.7 km / 1.68 mi WARNER MUSIC SPAIN3 km / 1.86 mi
BP3 km / 1.86 mi ERIKSSON5 km / 3.11 mi GRUPO ZETA0.5 km / 0.31 mi PROSEGUR3 km / 1.86 mi REPSOL6 km / 3 mi URALITA3 km / 1.86 mi

Your meetings and events

Meeting@Novotel is your guarantee of success. 24,750 sq. ft. (2,300 m²) of exclusive event space in 21 areas, designed to be adapted to the image of each customer, technological and catering requirements and the comfort of participants.

Novotel Madrid Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BAHIA 80 m2 3 m 80 0 0 50 48
BAHIA + LA PAZ + CARACAS 240 m2 3 m 210 50 50 130 176
BOARDROOMS X 6 12 m2 3 m 0 0 0 0 0
CARACAS 80 m2 3 m 80 0 0 50 48
CONVENCION 800 m2 5 m 900 0 0 500 600
CONVENCION 1 315 m2 5 m 275 0 0 150 220
CONVENCION 2 190 m2 5 m 225 0 0 100 150
CONVENCION 3 315 m2 5 m 275 0 0 150 220
DUQUE 340 m2 3 m 280 0 0 190 210
EUREKA 75 m2 2 m 75 25 25 40 48
EXHIBITION HALL 411 m2 3 m 0 0 0 0 300
LA PAZ 80 m2 3 m 80 0 0 55 48
LONDRES 1 35 m2 3 m 30 0 0 18 24
LONDRES 1 + 2 71 m2 3 m 75 0 0 40 48
LONDRES 2 35 m2 3 m 30 0 0 18 24
MADRID 85 m2 3 m 80 25 25 55 48
OSLO 80 m2 3 m 80 25 25 50 48
OSLO + MADRID + VIENA 240 m2 3 m 210 50 50 130 176
PARIS 1 42 m2 3 m 40 25 25 22 36
PARIS 1 + 2 85 m2 3 m 90 25 25 50 56
PARIS 2 42 m2 3 m 40 25 25 22 36
VIENA 80 m2 3 m 80 25 25 50 48
    • Videoconferencing
    • Podium
    • WiFi access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our restaurants and bars

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4.4/5 AccorHotels Rating 4,004 reviews

Our guest reviews for Novotel Madrid Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,723 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Tiagocardoso Families - 14/07/2018 AccorHotels certified review
« Good overall experience »

Very good stay, rooms quite comfortable and general services good as well. Parking a bit too expensive.

Peter -. L. Business - 14/07/2018 AccorHotels certified review
« Great business saty »

Everything worked, facilities excellent, food great, breakfast first class, staff helpful and kind.

Sanjay K. Business - 13/07/2018 AccorHotels certified review
« It was a pleasant stay »

I stayed with my family and we are very satisfied. However, while check in nobody explained about the facilities I was entitled for. Particularly the water to be provided in the room every day. The gesture was very routinely.

Derek S. Families - 13/07/2018 AccorHotels certified review
« Large hotel, good location but a bit impersonal »

Check-in was quick and welcoming however found our room was only made up for 2 rather than the 4 I booked for. Had to go back down to front desk to have room made up – done quickly but not a good start to our stay. Had booked a suite which included a balcony – seldom used the balcony as no privacy between balconies belonging to all the other suites. Also, only 2 seats on the balcony for a room with a capacity of 4 – not ideal. Ate dinner in the hotel on the first night – food good and prices reasonable but service slow (and it was not busy) and the menu seemed to have fewer choices than the room-service menu. Light in shower failed but was replaced quickly however also reported that shower drain was partially blocked (had to have a quick shower if using the large shower head as flow of water too great for the drain to handle) but that wasn’t fixed by the time we left. There was a power cut at 2.30 am one night which made the room emergency light come on – not the hotel’s fault however did give my kids a bit of a scare. Housekeeping was excellent – very efficient and housekeepers very pleasant. New pool is a good idea but far too small for the size of the hotel. Kids and wife loved the spa bath in the room and the aircon was a blessing given the temperatures – no problem sleeping at night. Overall though we enjoyed our stay in Madrid, especially the Retiro park which is a 5 min walk from the hotel.

Siladitya B. Business - 13/07/2018 AccorHotels certified review
« A very satisfying short stay at the hotel »

Overall a nice experience as room was decent though the cooling system behaved a little odd.Breakfast spread was good as was service; however the spatial organisation of items could be better as also the ease of identification of items in the menu. Service at the front desk was impeccable. I would suggest that all amenities available in the hotel be properly displayed / communicated to all guests.

Omar Business - 13/07/2018 AccorHotels certified review
« Good service, small room, clean, noisy outside. »

Good service at the reception. One gentlemen in specific was very very good during the night at the reception on July 3rd. I do not remember his name. Rooms were small and outside was noisy. Rooms were clean. Pillows a little uncomfortable maybe because I am used to my bed.

Bb Couples - 13/07/2018 AccorHotels certified review
« Excellent »


B. A. Couples - 12/07/2018 AccorHotels certified review
« Really bad experience »

The worst experience in AccorHotels, from the 1st moment I felt that I’m not Wellcomeing. Bad reception. Although I did my check in online in the morning and I stated there that I’m coming at 11pm , my room was not ready and it was really bad room ( no tissues, the kettle for hot water was not in the room it same like somebody took it , safe box not working and smell in the room was unbelievable) l kept calling the reception for almost 15 mins from my room to Chang the room but they are not answering... to be honest with you my vecation on Madrid was effected because the Hotel experience.

Tomasz Couples - 11/07/2018 AccorHotels certified review
« Very nice modern hotel »

It was a very nice stay. I booked a large room with sunny terrace and was very pleased with it. I was surprised to discover that hotel has small pool on the roof and sun deck, perfect to charge before Madrid's nights.

Anonymous Solo - 10/07/2018 AccorHotels certified review
« Convenient access to transport and well maintained. »

- Quick checkin did not work as expected as I had to show my passport although I had sent through all details and checked-in online prior to arriving. - Checkout was quick but it was not clear how the express checkout works for those that supposedly can simply drop off their key card. - Thank you for providing free bottled water in room and the supply close to reception!

Ranjit S. Friends - 10/07/2018 AccorHotels certified review
« Ok but check rooms first! »

Overall the experience was ok. Staff are friendly and everything (almost) was provided. However out of the 4 rooms one room didn’t have a sofa that was stated in the description. Also no tea and coffee facilities and the window looked to the inside and this was always dark and dingy feeling.

Marco G. Families - 08/07/2018 AccorHotels certified review
« Very good »

Nice place, excellent neighborhood and conectivity.

Andreas Families - 07/07/2018 AccorHotels certified review
« Happy »

Had a lovely stay for one night - good location in city center- friendly reception staff on arrival

Anonymous Business - 07/07/2018 AccorHotels certified review
« Pretty nice place and convenient hotel »

Good food and close to park.

Mluz Families - 06/07/2018 AccorHotels certified review
« agradable »


Darren M. Families - 05/07/2018 AccorHotels certified review
« Excellent except bar food. »

Fabulous hotel, room perfect, pool fantastic, check-in staff wonderful, downside we ordered food ar the bar and my brother returned his burger twice and it was still raw.

Juan P. Friends - 05/07/2018 AccorHotels certified review
« Well located but worn out »

The hotel is well located. Restaurants and cafes around the corner. Some things looks worn out. I really hate the smoking areas in front of the entrance. They are scattered all over the place, it is not possible to go in or out without breathing all the smoke. Utterly disgusting.!

Savvy T. Families - 05/07/2018 AccorHotels certified review
« Very convenient location..very friendly staff. »

We had a pleasant stay at the hotel. Staff were friendly and atttentive to our needs/requests. Location is good to public transport and good nearby local restaurants.

R. Business - 02/07/2018 AccorHotels certified review
« average but disappointing for Novotel standards »

2 main issues -very poor welcome at the desk when I checked in without any human touch, a pure robot : ID, credit card etc... The guy was not caring much about Client nor the mandatory human approach and Client centric ethic : horrifying when you come from Asia. This guy could make you chose another hotel next time. -Strange smell in the room -breakfast was very good and Lady from the desk for the check out was just perfect! It makes a balance…..

Borce Business - 02/07/2018 AccorHotels certified review
« Madrid jun 2018 »

Unique experince - You feel welcomed in nice and vibrant area of Madrid. Easy connection to many significant points of the city, including the airport. Staff friendliness and hospitality at highest level. Congratulations

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