Hotel - Novotel Madrid Center
Novotel Hotel Novotel Hotel

Novotel Madrid Center Hotel

4.0/5 1,922 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Indoor parking at EUR 25 per day (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Terrace pool open from June 1 to September 30, 2018
  • Fitness centre
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Bicycles rental


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 22 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby


A N F P1 km / 0.62 mi CITROEN1 km / 0.62 mi ESPASA CALPE1 km / 0.62 mi KOIPE CARBONELL19 km / 11.81 mi RENFE9 km / 5.59 mi SISLEY2.7 km / 1.68 mi WARNER MUSIC SPAIN3 km / 1.86 mi
BP3 km / 1.86 mi ERIKSSON5 km / 3.11 mi GRUPO ZETA0.5 km / 0.31 mi PROSEGUR3 km / 1.86 mi REPSOL6 km / 3 mi URALITA3 km / 1.86 mi

Your meetings and events

Meeting@Novotel is your guarantee of success. 24,750 sq. ft. (2,300 m²) of exclusive event space in 21 areas, designed to be adapted to the image of each customer, technological and catering requirements and the comfort of participants.

Novotel Madrid Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BAHIA 80 m2 3 m 80 0 0 50 48
BAHIA + LA PAZ + CARACAS 240 m2 3 m 210 50 50 130 176
BOARDROOMS X 6 12 m2 3 m 0 0 0 0 0
CARACAS 80 m2 3 m 80 0 0 50 48
CONVENCION 800 m2 5 m 900 0 0 500 600
CONVENCION 1 315 m2 5 m 275 0 0 150 220
CONVENCION 2 190 m2 5 m 225 0 0 100 150
CONVENCION 3 315 m2 5 m 275 0 0 150 220
DUQUE 340 m2 3 m 280 0 0 190 210
EUREKA 75 m2 2 m 75 25 25 40 48
EXHIBITION HALL 411 m2 3 m 0 0 0 0 300
LA PAZ 80 m2 3 m 80 0 0 55 48
LONDRES 1 35 m2 3 m 30 0 0 18 24
LONDRES 1 + 2 71 m2 3 m 75 0 0 40 48
LONDRES 2 35 m2 3 m 30 0 0 18 24
MADRID 85 m2 3 m 80 25 25 55 48
OSLO 80 m2 3 m 80 25 25 50 48
OSLO + MADRID + VIENA 240 m2 3 m 210 50 50 130 176
PARIS 1 42 m2 3 m 40 25 25 22 36
PARIS 1 + 2 85 m2 3 m 90 25 25 50 56
PARIS 2 42 m2 3 m 40 25 25 22 36
VIENA 80 m2 3 m 80 25 25 50 48
    • Videoconferencing
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,882 reviews

Our guest reviews for Novotel Madrid Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,922 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 21/10/2018 TripAdvisor review
« Good location, nice hotel »

Good location. A bit of a walk from major sightseeing places. 15 minutes from Museo del Prado. Plenty of food options nearby ranging from breakfast to dinner. Shopping centre short walk away. Quiet location.

Hans T Business - 19/10/2018 TripAdvisor review
« Hotel of choice in Maddrid »

My hotel of choice when in Madrid. Location: 1) close to airport- 20min drive - 2) close to metro station (300m) - 3) close to Retiro park (jogging)Rooms: like the rooms a lot - well equipped - good sleep qualityInternet: sometimes not that stableBreakfast: superb - amazing selection - Nespresso coffee is a big plus - on-the-spot smoothies is so nice. Negative: 1) too crowded breakfast room2) language skills of staff is really poor (reception staff is an exception - very good english language skills) - however, much better than the overall Madrid English language skills

Couples - 16/10/2018 TripAdvisor review
« Great Location and fair value »

We stayed at the hotel during the second week of October 2018. it was close to Parque del Retiro and not far from the other key tourist land marks in Madrid. The service was excellent and all the hotel personal were very helpful in providing us with information for restaurants and tourist visits

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your experience Jorge, we hope your next visit will be as pleasant as the previous one. Sincerely, Lucía S. @NovotelMCenter

Elaine Couples - 15/10/2018 AccorHotels certified review
« Great hotel , horrendous parking and you have to pay for it too !! »

Lovely room upgrade as a platinum member , comfortable bed, Devine bathroom . No valet parking as the car park is municipal and very dangerous to drive down to as it’s a spiral ramp with no space to spare between the wall and railings .you have to keep stopping and reversing to avoid hitting the wall . Then you have the delight of paying 25€ for 11 hrs parking . So put us returning for the journey home . Such a shame that the car parking has been the overriding impression of your lovely hotel

Gabriel Business - 15/10/2018 AccorHotels certified review
« A nice one »

Comfortable hotel with a tidy gym and plenty of breakfast, that just got better with a room upgrade. Shame the hotel was crowed and it was not to call room service for the dinner as the Kitchen was not working or completely overloaded. But even without having dinner the experience was a nice one.

Edward, S. Couples - 15/10/2018 AccorHotels certified review
« Shame we only stay two nights. »

Such a wonderful busy Hotel, Great size room. Breakfast was easy and catered for everything we wanted. Love the roof bar area, so relaxing. Staff at check in and check out were helpful and friendly. The only thing was I received a email to check in online and any requests i may have, it seems that my requests were not heard. ( first world problem I know )

robertdO1217ER Business - 15/10/2018 TripAdvisor review
« Great staff and convenient location »

Large hotel but never felt like it. Staff were very friendly from first greeting to check out.. Very close to metro station so will definitely use for business in Madrid again. Thanks to all in Novotel Madrid Centre

Our hotel has responded to the review
Our hotel has responded to the review

THANK YOU ROBERT FOR CHOOSING US!!! TWO THUMBS UP. We are so happy after knowing your experience, thanks a lot for sharing. We would love to receive you again back soon. Best wishes from Madrid, Lucía s. @NovotelMcenter

Matthew Solo - 14/10/2018 AccorHotels certified review
« Relaxing »

Pool was disappointing, room very comfortable and breakfast great. Room key card didn’t work so inconveniently had to go all the way down to reception to get it fixed

Anonymous Families - 14/10/2018 AccorHotels certified review
« Very pleased »

Restful evening. Good location.

Louise H. Friends - 13/10/2018 AccorHotels certified review
« Very pleasant stay »

Very pleasant stay,reception staff were very welcoming when we checked in

Traveler P. B. Solo - 12/10/2018 AccorHotels certified review
« Good location »

1st room was bit noisy, changed room was ok. Swimming pool was very tiny. Breakfast was ok.

Yannick Business - 10/10/2018 AccorHotels certified review
« As usual »

Hotel location close to Salamanca is very good. Rooms are clean and large enough. LIfts are not working well causing queues. Breakfast room is sometimes overloaded and very densified. Selection of teas proposed is poor

Anenowle Friends - 10/10/2018 AccorHotels certified review
« Nice short break »

very nice and clean hotel. a bit far from city center but walkable if you are a walker or into exercises.. needs better cups for coffe or tea in the room, also more creamer too. Also only one drinking glass was in the bathroom. overall the room was just as i ordered. Could have been on a much higher floor... Staff was very great and helpfull...

Roger J. Solo - 09/10/2018 AccorHotels certified review
« Good hotel in Salamanca and good value for you get »

Friendly nice hotel. Good breakfast and rooms. avoid interior rooms as windows are so small. Very nice pool and bar area o n 7th floor

Elizabeth M. Solo - 08/10/2018 AccorHotels certified review
« pleasant »

The hotel staff was very pleasant and friendly. I had a lovely experience.

Anonymous Families - 07/10/2018 AccorHotels certified review
« Not beneficial to those with allergies »

The hotel was heavily scented which was highly detrimental to me and my family as we have severe allergies. Upon arrival to our room, there was a heavy bleach smell that lingered for most of our stay. We also discovered large piles of dust in the corners of the room. We left the hotel having suffered both breathing and sinus issues.

Gabriel Families - 07/10/2018 AccorHotels certified review
« Satisfecho »


Anonymous Friends - 07/10/2018 AccorHotels certified review
« OK »

The room was quite tight and only 1 chair even though for 2 guests. Pool was smaller than expected and opening at 11.00 is late, i like to swim before breakfast.

Lisa Couples - 07/10/2018 AccorHotels certified review
« It was great, comfortable, clean, friendly staff. »

We were very pleased with the room, very comfortable and clean. Staff at the front desk and restaurant were friendly. The meal temperature was not no good, the steak was lukewarm. We’d like to stay at this hotel again.

Mark Business - 07/10/2018 AccorHotels certified review
« Business stay in Central Madrid »

The hotel is quite centrally located. The staff at the reception is quite friendly and qualified. The hotel is business like but a lot of guests seem to be tourists. The reception and bar area is loud and uncomfortable. We have up on breakfast after seeing both crowd and food quality.

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