Hotel - Mercure Macon Bord de Saone Hotel
Mercure Hotel Mercure Hotel

Mercure Macon Bord de Saone Hotel

3.5/5 482 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre  (Nearby)
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Sauna
    • Solarium
  • Children's Club for 3 to 6 years
  • Golf  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Our swimmingpoll is open each year from June 15th until August 31rd

Hotel location

Companies and event centres nearby

Company

CAVE DE LUGNY21 km / 13.05 mi CREDIT AGRICOLE2 km / 1.24 mi EUROSERUM7 km / 4.35 mi ITRON5 km / 3.11 mi MSA SAFETY28 km / 17.4 mi REPACK S34 km / 21.13 mi SCHNEIDER ELECTRIC4 km / 2.49 mi VILLE DE MACON2 km / 1.24 mi
COURANT CORELCO10 km / 6.21 mi DANONE65 km / 40.39 mi GROUPAMA3 km / 1.86 mi METSO4 km / 2.49 mi REGILAIT7 km / 4.35 mi SAB39 km / 24.23 mi SESCOI2 km / 1.24 mi

Congress centre

PALAIS DES CONGRES1.4 km / 0.87 mi

Your meetings and events

2153 sq. ft (200 m²) of rooms available for meetings and seminars. Our tailored packages suit all tastes and budgets.

Mercure Macon Bord de Saone Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SOLUTRE 40 m2 2 m 25 15 25 20 0
PIERRECLOS 45 m2 2 m 35 18 35 20 0
MILLY 50 m2 2 m 40 24 40 30 40
REGATES 70 m2 2 m 70 18 70 40 60
SAINT POINT (=PIERRECLOS+SOLUTRÉ 85 m2 2 m 80 30 30 40 0
LAMARTINE (=MILLY+RÉGATES) 120 m2 2 m 120 40 120 70 120
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Fall in love with the harmonious blend of elegance, modernity and comfort in your fully renovated room. You'll be charmed by our peaceful and spacious rooms with views of the River Saône or the park.

  • 64 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 2,574 reviews

Our guest reviews for
Mercure Macon Bord de Saone Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 482 reviews
Couples - 08/10/2019 TripAdvisor review
« Perfect for us »

The hotel is in a lovely location by the river, the room was clean and comfortable, the staff were very professional and helpful. For the first time during our 3 week trip around France we had dinner in the hotel....excellent.

Rodger P. Solo - 07/10/2019 AccorHotels review
« Location, Clean, Safe »

The hotel was clean, safe, quiet, and comfortable. The breakfast was good and it was modern. It was located by the river and had plenty of parking. The hotel was recommended by a person who was presenting a wine tasting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RODGER P., We thank you for taking the time to write to us and especially thank you for your comment about your stay in the hotel. Our greatest satisfaction is that our guests spend a pleasant stay among us. Looking forward to meet you for a future stay, please accept Madam, our sincere greetings M'barek Chef de reception

Irene Families - 04/10/2019 AccorHotels review
« Average »

Nice hotel in an excellent and beautiful location. Friendly people at work. But, not exactly knowledgeable (for exemple on the phone sending clients to the wrong highway exit, or taking an inordinate amount of time to sign you in). The restaurant is of no interest whatsoever, especially in view of some excellent restaurants next door or in and around town. The beds are a true nightmare; so hard that I hardly slept at night. Had the impression I was sleeping on a cement floor. And had aches all over the next day. Nice terrasse.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IRENE P., We thank you for taking the time to write to us. We are sorry that your stay did not go as you wish. We are all working to ensure that this does not happen again. We will share your comment with our entire team. We appreciate that you share your concerns and hope you will give us the opportunity to be better. Sincerely, M'barek Chef de reception

Anonymous Couples - 03/10/2019 AccorHotels review
« Bridget atkinsons »

The toilet in the room was broken with someone else’s mess still in the toilet not a great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIDGET A., Thank you for taking the time to tell us about your experience at the Hotel Mercure Mâcon Bord de Saône. I'm sorry your experience did not meet your expectations. allow me to express my sincerest apologies. Please note that this problem was a real exception to our usual practices. Rest assured that we are taking the appropriate steps to solve the problem. All our efforts are focused on preventing future events. We will be part of your comment on our team so that it does not happen again I would like to reiterate our commitment to high quality standards, and I personally wish to make sure that you will experience it when you next stay with us. We look forward to welcoming you back to Mercure. Please do not hesitate to contact me on your next visit. Regards, M'barek Reception Manager

Jeffrey L. Couples - 18/09/2019 AccorHotels review
« The room and bed were OK. Nothing else was up to the standard we expect from you. »

We came for one night on 15 September at 6pm after a long, hot and tiring drive from Hyeres and intended to have a swim and dine at the hotel, then go to bed refreshed. Your website specifically draws attention to the swimming-pool, which influenced our choice of hotel. When we arrived and asked about it, the gentleman in charge of reception said it closed on 14 September, by local law. You had evidently known this when you accepted our booking but did not inform us. He directed us instead to the piscine municipale, where we would have to pay, and told us it would be open until 8pm. We took our towels and swimming costumes and walked to the pool. The sign on its door said it closed at 1.30 that day. So all this was disappointing and a waste of time. You either do not give sufficient discretionary powers to your receptionist, or he is lacking initiative, for he made no suggestion about compensating us or improving our stay after our disappointment. When we looked at the hotel restaurant menu as a couple who do not eat meat or chicken when away from home, we were astonished to find only two fish dishes on the list: tuna (a sea fish) and mahi-mahi (a tropical fish). You are the Mercure BORD-DE-SAONE! We had expected to enjoy something local. Where was the trout? or the sandre? or quenelles de brochet, a Maconnais staple? Whoever is in charge of provisioning has no imagination and perhaps no interest in a tourist's experience. We had to drive into the centre of town to find a decent restaurant (which fortunately we did - we can recommend Le Saint Laurent). The breakfast room staff (of whom there are not enough) were insufficiently attentive: I had to find someone to tell her that the water supply had ended and required replenishing, and the butter was almost finished. These are matters which should be under constant surveillance and be dealt with by staff without prompting. We would have liked hard-boiled eggs but there was no visible facility for this and no member of staff available to ask how to boil them. We wanted to use the internet but there was no wifi. In brief, this hotel shames your brand: it is supposed to be of Mercure standard but we have enjoyed better treatment in an Ibis Budget. Usually we recommend Accord hotels to our friends: we cannot advise anyone to stay at the Mercure Bord-de-Saone in Macon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEFFREY L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a real exception to our usual practices. We are sorry that you had encountered so many malfunctions during your stay, We will share your comment with the entire team. Your comments help us improve every day and we do everything we can to ensure that it does not happen again. Once again we are sorry that your stay did not suit you Sincerely, M'barek Chef de reception

Michael Couples - 14/09/2019 AccorHotels review
« Disappointing »

I have already sent a review which has not appeared on the website. We have used this hotel before and may do so again as it is a convenient position on our journeys from the U.K. to the south of France. This time our room was inadequate. There was no vision from the windows because of failure of the double glazing. There was limited light in the bathroom and the hand basin had no plug and faulty plumbing. This room should not have been in use. Not up to your promised standard standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL B., Thank you for taking the time to tell us about your experience at the Hotel Mercure Mâcon Bord de Saône. I'm sorry your experience did not meet your expectations. allow me to apologize most sincerely. At Mercure, we strive to provide a superior customer service experience. Therefore, your comments are very important to us. Rest assured that we are taking the appropriate steps to solve the problem and prevent it from happening again. We are sorry that your stay did not go as you wished We appreciate your sharing your concerns and hope you will give us the opportunity to serve you better in the near future. Sincerely, M'barek Chef de reception

Judith F. Couples - 29/08/2019 AccorHotels review
« All initial impressions were very good »

Location easy to find from autoroute. Great setting along the river. Reception staff very helpful. Great room overlooking the river. Enjoyed a great dinner on outside balcony with very pleasant staff. Good nights sleep, great breakfast and off again home. Thank you

Anonymous Families - 19/08/2019 AccorHotels review
« Transit visit »

nice surroundings and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M'barek Chef de reception

Conrad G. Families - 19/08/2019 AccorHotels review
« Expectations not met »

We arrived after a long drive the corridor and our room had a strong odour the sink then emptied all over the bathroom floor I went and got the manager who Immeadiate lay recignised the strong smell and opened fire escape the sink I repaired but it failed twice more they arranged a plumber for next day no room change as they were full.considering the cost after a discount it was expensive and not enjoyable the campanile is better

Our hotel has responded to the review
Our hotel has responded to the review

Dear CONRAD G., Thank you for taking the time to tell us about your experience at the Hotel Mercure Mâcon Bord de Saône. I'm sorry your experience did not meet your expectations. allow me to apologize most sincerely. At Mercure, we strive to provide a superior customer service experience. We take into account your comments about the hotel and try to do the maximum to prevent this from happening again We appreciate your sharing your concerns and hope you will give us the opportunity to serve you better in the near future. Sincerely, M'barek Chef de reception

Danny Families - 17/08/2019 AccorHotels review
« Kind but old and dirty »

Great location because we needed to stop during our travel; the staff is very kind and a bed for the baby was already ready when we arrived. Unfortunately the structure is old and dirty. If you love hygiene this is not the place for you.

David Families - 15/08/2019 AccorHotels review
« Amazing staff, hotel well past it's best »

Not as expected, having stayed at Mercure hotels many times before and the Novotel at Lens the night before I was very disappointed with this hotel. The only saving grace were the staff who were all excellent, helpful and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVE W., Thank you for taking the time to tell us about your experience at the Hotel Mercure Mâcon Bord de Saône. I'm sorry your experience did not meet your expectations. allow me to apologize most sincerely. Nevertheless, we thank you for your commons on the staff who could welcome you throughout your stay At Mercure, we strive to provide a superior customer service experience. Therefore, your comments are very important to us. Rest assured that we are taking the appropriate steps to solve the problem and prevent it from happening again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M'barek Chef de reception

Anonymous Families - 14/08/2019 AccorHotels review
« Very disappointed »

We were given a disabled room (we had booked a classic). We had a shower and the water did not drain well. We were given an alternative room in accordance with what we had booked - that room was noisy as some water system kept going off. Breakfast service was appalling - there had clearly been a number of guests who got to breakfast before us and used crockery and cutlery was still on nearly all of the tables that had been vacated. The staff member who was clearing the tables showed no urgency to clear the tables for other guests, and at least one had to request that a table be cleared. The breakfast items were not replenished quickly, if at all, e.g. there was next to no bacon, fruit bowls were almost empty. There was a paper tissue to hold bread - in other hotels we have experienced a quality linen cloth. The swimming pool looked as if it needed maintenance, and we probably would not have used if the weather had been good enough. The hotel looked as though it to needed maintenance, especially the blinds outside the dining room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEREMY C., Thank you for taking the time to put a comment after your stay at the hotel Mercure Mâcon Bord de Saône. I apologize for any inconvenience you have experienced. I will take care of sending the information to the Direction and be assured that measures will be taken so that we can satisfy you fully during your next stay. Please accept, Madam, the expression of our devoted feelings. Sincerely, M'barek Chef de reception

Louise P. Families - 14/08/2019 AccorHotels review
« The hotel room was adequate but the breakfast was very poor »

We stayed in the Mercure Macon Bord de Saone en route from Italy back to the UK. We booked 2 privilege rooms with breakfast, and requested interconnecting rooms. The hotel rooms were ok - although not interconnecting they were next to each other. Providing a Nespresso machine was a nice touch. However, (i) the pullout bed was very sparsely made up (a thin single sheet over the bare mattress, no duvet, just a utilitarian brown scratchy blanket), (ii) the room looked tired and dated and needed some attention eg the curtains had partially come off their rails, and (iii) the shower was blocked and nearly overflowed when we used it. The breakfast was very very poor - no fresh fruit, and despite the restaurant only being half full they had run out of bowls, fresh cups, and half of the food eg scrambled eggs, bacon, croissants had run out. The Nespresso machine was out of water. We asked the waiters to fill up the machine, provide bowls etc - which they did - but just brought out one bowl eg not very helpful for the other guests who also could not have any cereal! They looked as if they were either very inexperienced or hungover, and certainly were not at all attentive. Also, the restaurant had a self serve station for cooking eggs in metal pans over a hot plate. But there were no oven gloves or protective items so guests were burning their hands when they tried to take an egg off the hotplate. I have stayed in many Accor hotels and mostly am satisfied - but overall I regret booking this one, and certainly would not stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Sincerely, M'barek Chef de reception

Andrew E. Couples - 08/08/2019 AccorHotels review
« I not happy because I have paid twice and still waiting for my money back nearly three weeks »

I am stilling waiting for my money to be returned I paid twice it’s nearly three weeks

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW e., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, M'barek Chef de reception

Freddie C. Families - 08/08/2019 AccorHotels review
« Poor »

The dirtiest room that I ever stay...

Our hotel has responded to the review
Our hotel has responded to the review

Dear FREDERICO C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will inform the Director, and rest assured that the measures will be taken so that we can welcome you in conditions that meet your requirements. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M'barek Chef de reception

Sruthanach Solo - 07/08/2019 AccorHotels review
« Pleasant hotel on the riverside at Macon but not really 4* »

Every year for the last five years I have driven from London for three weeks climbing in the Alps and have stayed at the hotel on both my southbound trip and, three weeks later, on my return north. I am fond of this hotel. It has comfortable rooms and a nice pool area. Ideal for chilling after a day on the road. However the rest of the hotel's facilities are really quite basic and it is difficult to regard it as truly "four star" as it is advertised. The interior bar area lacks any atmosphere and the restaurant has the rather spartan feel of a university canteen. There is only one rather slow lift covering all the floors. The rooms are comfortable but are linked by corridors that are dark and uninviting. And on this occasion all three pillows on my bed were lumpy and uncomfortable, as if the synthetic filling had hardened into lumps. I shall return to the hotel because for my purposes its positive features outweigh the negatives but the charms of the place should not be over-sold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN Y., We thank you very much for your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. We're happy that you think it is a nice place, and we 're sorry about the restaurant and the bar. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, M'barek Chef de reception

Peter F. Couples - 26/07/2019 AccorHotels review
« PRETTY GOOD BUT SOME ROOM FOR IMPROVEMENT »

Air con in bedroom not up to task of cooling room. Food good and good VFM although staff very inexperienced. Pool safety lock broken! Pool water also murky and has poor colour. The pool needs a thorough clean and the water system overhauled. Stylish. Would stay again.

Mb Couples - 25/07/2019 AccorHotels review
« A cool stay in Macôn »

Staff good but the receptionists do need to be told that the phone does not trump people standing at the desk!

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Sachez que votre remarque sera bien entendu transmise à toute l'équipe. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur, nos salutations distinguées. Laura Assistante Chef de réception

Margaret D. Couples - 25/07/2019 AccorHotels review
« Everything was perfect »

The location was superb, the food was amazing as was the local wine. The bathroom was tired but clean. Staff were helpful and friendly

Pinero V. Couples - 15/07/2019 AccorHotels review
« Prestation correcte »

Correct

Our hotel has responded to the review
Our hotel has responded to the review

Dear ILDEFONSO PINERO V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M'barek Chef de reception

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