Hotel - Novotel Brussels Centre Midi Station
Novotel Hotel Novotel Hotel

Novotel Brussels Centre Midi Station Hotel

4.0/5 963 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-10:00
    • Opening hours : Week-end 07:00-10:30

Business services

  • Self service business centre
  • Copy/print service available
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Every Sunday, a local market takes place in front of our hotel. During this market - from 6A.M. until 4P.M. - the street is blocked by the police. In order to get the access to our parking, please show your booking confirmation to the police officer.

Hotel location

Companies and event centres nearby

Exhibition and convention centre

BRUSSELS EXPO9 km / 5.59 mi THE EGG1.3 km / 0.81 mi TOUR & TAXIS3.3 km / 2.05 mi

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 4,288 reviews

Our guest reviews for
Novotel Brussels Centre Midi Station

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 963 reviews
Family - 16/10/2019 TripAdvisor review
« Excellent Hotel n Good Helpful Staff »

Enjoyed our stay at the Novotel . Wonderful Big n Clean n Comfortable Rooms . Very Helpful Staff. Location of Hotel is also good but not too far from the City Center. However the Hotel is just 100 meters from the Midi Train Station .

S. Business - 10/10/2019 AccorHotels review
« Really Satisfied »

Had a very pleasant stay, Receptionist and the staffs are very helpful with defining attitude and very kind whenever we reach out for anything

Ralph Business - 04/10/2019 AccorHotels review
« Nice Hotel , very friendly staff , cozy rooms and a great value. »

We stayed there now for the second time and enjoyed it. Very smooth check in and check out. Friendly staff (Cleaning , Bar , Front Desk) always with a smile on the face. As a LeClub Platinum Member I received a very nice upgrade , 2 x Drink Voucher , Welcome Gift etc. Overall an excellent Status Recognition. We'll be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you very much for your kind review after your last stay in our hotel. It is always a pleasure to read such positive feedback; especially from a loyal guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. See you soon, Kind regards, Maxime Cusse Hotel Manager

Mengfan T. Couples - 03/10/2019 AccorHotels review
« NO HOT WATER FOR SHOWER »

We chose Novotel as our stay because we saw lots of good reviews from customers. however, this is the worst experience I had ever. While I was badly ill and need to catch next day's early flight, Novotel has no hot water to shower. Staff came to check the water, and then told us 'Sorry, no hot water the whole hotel and there's nothing we could do." Was terrible and totally not worthy for the money we paid! We will never come back to Novotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Brussels Centre Midi Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. During your stay, we had a technical issue and the hot water was not available for a little while. Our technical team did their best to solve the problem as quick as possible. This is not up to our standards of quality and once again, please accept our apologies. I will also personally discuss and share your comments with our receptionists. I am convinced that this will help us to continue improving ourselves. Please rest assured that we are taking the appropriate measures to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maxime Cusse Hotel Manager

Steven Business - 03/10/2019 AccorHotels review
« decent stay »

Room is ok, but could be renewed slightly. Breakfast was understaffed, ladies worked very hard, but in no way could handle the number of people with the two of them. Products not available, tables full of dirty dishes, had to get my own stuff and lay the table.......

Alessandra Friends - 30/09/2019 AccorHotels review
« Short stay »

I enjoyed everything except no plugs beside bed, small pillows

Anonymous Business - 30/09/2019 AccorHotels review
« One of the Best Novotel that I know »

Good and align with the category of teh Hotel. Nice team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your kind review after your last stay in our hotel. It is always a pleasure to read such positive feedback; especially from a loyal guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. See you soon, Kind regards, Maxime Cusse Hotel Manager

Christine Friends - 29/09/2019 AccorHotels review
« Location is good but need to improve on cleanliness. »

The hotel is close to Brussels Central Midi Station. Stayed in the hotel for 2 nights but the toilet smells the first day we checked in. Air conditioning in the room not working well and no replenishing of coffee capsules, lack of attention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Brussels Centre Midi Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maxime Cusse Hotel Manager

Aleger Business - 28/09/2019 AccorHotels review
« Efficient Stay »

The check-in was very quick, and the portuguese girl at the reception desk very friendly and helpful. The room relatively small but big enough for one person. It was clean but there were several stains on the carpet, which was rather worn. The room is provided with coffeee-set. The position of the hotel, close to Bruxelles-Midy, is very practical, but the area is dirty and unpleasant. I appreciated very much the quick check-out.

Anonymous Business - 27/09/2019 AccorHotels review
« Warm welcome. Convenient location. Helpful staff. »

All fine. High price because it was Label Expo. It always imbalances cost vs value!

David B. Couples - 24/09/2019 AccorHotels review
« Nice clean room and good service »

Room was clean, service was good. Would have been a 10 out of 10 but unlike other Novotels not a Smart TV in the room so could not stream to TV! Found things to watch though.

Rjohnst Business - 23/09/2019 AccorHotels review
« Great location to Gary Midi »

Very good. Just got unlucky at check in time when lots of guests showed up at the same time.

Tp Business - 19/09/2019 AccorHotels review
« Overall very satisfied »

Nice hotel and comfortable rooms, good standard, nice breakfast. Quiet. Short distance from train station, which was very convenient. The wifi signals could have been better, but not a big deal. The room situated at 7th floor may explain this.

John H. Business - 18/09/2019 AccorHotels review
« It was a bed »

I only stayed one night and most things were fine.

Andrew Business - 16/09/2019 AccorHotels review
« Good quality room with convenient access to transport »

Very good quality room, with everything in working order. Best airconditioning for a hotel room. Service a bit slow for the hotel restaurant, but food of good quality (and tasty).

Ms J. Solo - 12/09/2019 AccorHotels review
« Comfortable and efficient »

I arrived exhausted and rather stressed having not being able to locate the hotel upon leaving the station. The reception staff were charming even accompanying me in the lift at my request as I was unsure how the key activation worked. The breakfast was excellent although I think fresh coffee should be served to guests rather than being dispensed from a machine.

Baron Couples - 11/09/2019 AccorHotels review
« Satisfied »

The room met the purpose of a short stopover. Was pleased with the balcony and the large bathroom space. I understand that you need to restrict the volume of the tv, however it may be too low to listen in comfort.

Kumar Families - 10/09/2019 AccorHotels review
« Excellent room facility and service. »

We had a really wonderful stay in Novotel Brussels. The room was very spacious and state-of the-art. The staff were very pleasant to work with.

Mark A. Couples - 10/09/2019 AccorHotels review
« Not all facilities work all the time »

We had booked into a suite, we requested more coffee for the nespresso machine from reception. During the night the electrical socket in the downstairs room blew and we were not able to use the speaker or nespresso machine provided, the fridge at the back was falling off and the cupboard it was in was not in the best condition. We told reception about the problem with the electrical point they said there was a switch upstairs when we got back from breakfast a woman was outside and by miracles our machine worked. In the lift there were dangerous cables hanging down from the floor selector button panel.

Kathy Couples - 09/09/2019 AccorHotels review

Efficiently run, comfortable hotel in convenient location.

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